Northland Group
Reviews and Complaints

Northland Financial, Inc. has been harrasing me for more than seven years. They are also using another debt collection agency 'Arrow Financial Service'. Apprently they switch between themseleves and report erroneous information to the credit bureaus. They malpractice their business and committing Federal crime. They are thughs and after money. By law they have to write off the errors and get it straight I am sick and tired of their practices.

I received a phone call from a man at Northland Group [protected]) on 06/18/09 around 8pm.

He asked for for my name Susan Parker then he asked is this the Susan born(mention a birthdate). I asked him what is this about, he wouldn't say just said it was a personal matter.

Then he kept mentioning the birthdate. Since he wouldn't tell me why he was calling, I told him I don't have time for games then I hung up.

Regards,
Susan Parker
[protected]

I WAS SENT A LETTER SAYING I OWED 1, 378.56 ON A CREDIT CARD FROM CAPITAL ONE, AND I'VE NEVER HAD A CREDIT CARD.

i had received a letter in the mail june1, 2009 saying i owe north star 62.05 but would be willing to take 24.82. i called this number and asked them about this bill and they told me it was from a cellphone, home phone or a pager from 2002. i told them i never had any of those in my name in 2002 and they told me to write a letter stating that and they will disregard it.

I received debt collection letters for quiet awhile from Asset Recovery Associates on a debt that was over 14 years old. Did some investigating and would like to share with my information. Asset Recovery Associates or ARA was also known as Financial Services, Inc. until the Illinois Attorney General filed suit against them. So they changed their name. And now they have changed their name again to Northland Group, Inc. saying they have been assigned my account and in view of the tax season, their client is willing to reduce your balance by offering a settlement. Don't let these con artists, fraudulent schemers get your tax refund that you deserve! I got professional advice on this. The collection letters that you receive, if you Do Not owe this debt you can take these letters to your postmaster in your area and file a report for mail fraud. You can go to FBI on the internet and report this fraudulent company. You can also report it to the BBB. We must stop these preditors that try to take our hard working money we earn away from us! They have no conscious what so ever!

I was reading your complaints and read one submitted on Mar 08 this year from Lisa. She stated: Now, 2 years later, I get a bill stating to the effect that "in view of the tax season, our client is willing to reduce your balance by offering you a settlement." I have received one almost exactly like hers. I paid in full and closed out a First Premier SD $350 pre- paid credit card account almost 8 years ago. About two months later, they sent me a bill for "fees" totalling $167. I refused to pay these fees because I had paid the card off. So they sold my account to Arrow Financial who continued up until the end of last year to call, write and threaten me to collect the $167. Now Arrow has apparently sold the debt to Northland Group Inc. Now, this bill is over eight years and I do not feel it is a legitimate debt. I have answered their letter online, and told them I am not obligated to pay this bill and don't intend to. i feel this is a fraudulent practice to sell a debt and keep trying to collect and report it well after the amount of time the debt should be carried by creditors

I received a suspicious collections letter from NGI in the mail this week. It was addressed to me under a former married name that I haven't used in over 18 years! I did not live at this address 18 years ago, either. The store account credit card they say is past due in the amount of $892.07 was charged off in a bankruptcy in 1990! That's almost TWO DECADES AGO! When I looked up the company listed as their 'client', Asset Acceptance, Llc, I found that they are a major purchaser of charged off debts and then they go and try to collect them for themselves. It can be very deceiving, and as one consumer who filed a [redacted] here says, it can cause you to second-guess yourself.

The letter lists the actual credit card account number and company it was held with, thereby making the letter look legitimate. Is this even legal? Why are companies allowed to 'purchase' this kind of information? Can they be stopped?!?! Personally, I know I will seek all possible remedies to stop them from harassing me.

Received harassing phone calls from the Northland Group threatening to send people to my house to get information from me.

I received this letter: Assest Acceptance Lic, the creditor of your account has assigned the above referenced account to Northland Group, Inc. for collection. ..Unless you notify this office within 30 days after receiving this notice that you dispute the validity of this debt or any portion thereof, this office will obtain verification of the debt or obtain a copy of judgment... I have the copy of the settlement which I paid 40-50 cents of the dollar. I had better not find them on my credit report or I am going as high as I can to file a civil suit against these con-artists. The madness they have caused me, the harassment and fear they tried to instill in me has propelled me into writing to the BBB and anyone who will listen.

I received a "bill" from Northland Group Inc. trying to collect on what I thought was a credit card I had from 19 years ago. When I first received this bill two years ago (it mysteriously showed on my credit report AFTER I purchased my first home). I contacted all three credit bureaus and they all responded back by saying that the matter had been cleared. I checked them later and it was gone. Now, 2 years later, I get a bill stating to the effect that "in view of the tax season, our client is willing to reduce your balance by offering you a settlement." I contacted them by email and phone, and no one could tell me the name of the store and when the account was opened. It seems as if these "offers of settlements" come around tax time.

Their collection letter claims they are working on behalf of SBC. I have never had any service at my home by SBC. In fact, SBC doesn't offer service in this area. I have never lived in an area where SBC had service they could offer. I get numerous calls from collection companies that are just fishing out Mexican names - and they insist that I know these people, you see, because if a Mexican shares a name with whomever they are looking for, then they must be related. I'm tired of being racially profiled, harassed due to my race, threaten and insulted.

SBC has no information on any account using my name. So if SBC has never done business with my address, then why does Northland Group Inc. have the right to mass mail people that share a last name and attempt to turn a false claim into the burden of the receiver to refute?

I intend to send them a letter saying if they do not produce a valid signed contract from SBC in 30 days, then I will assume the debt they are collecting is a fraudulent attempt and they will be reported to the Attorney General in their district.

Sent a collection letter claiming that I owed money for an outstanding debt that was paid off over ten years ago. This is the second attempt by a fraudulent collection agency to collect monies on a line of credit opened with Zales over ten years ago that went to collections but was paid off. There is no record of it on my credit record yet they still try to harass people into paying out money for fear that it will affect their credit score. Don't give these fraudsters your money you are being scammed.

These incompetent wankers have been harassing me and my family (they're calling my parents house, where I'm staying temporarily) for the past two weeks. After hanging up on them multiple times without knowing who they were or why they were calling, I finally stayed on the line long enough to find out the purpose of their call. The guy called, asked for me, and I hung up after he identified himself as being from the Northland Group. As I'd never heard of such a company, I figured he was trying to sell me something. He called back immediately and declared that hanging up on him is pointless because he'll just keep calling back. He then went on to say that he was calling in regards to my delinquent Capital One credit card. I explained that I don't have a credit card now and have never had one in the past and that I don't know what he's talking about. He said that either someone could have committed identity theft against me, but that because I keep hanging up on him, it leads him to believe that I do know what he's talking about and simply trying to avoid the issue. I said "So, you're going to call me at home and insist that I have an overdue account with these people, then accuse me of lying about it? That's just fantastic. Do you treat everyone you talk to like this"? He replied with "Yes, we do, because you aren't customers. You're irresponsible, low-life debtors who think they can get away with not paying your bills". I explained that I would not be putting up with his abuse anymore and he threatened to mark me down as 'refusal to pay'. I simply said "Do what you have to do, and stop calling me", then hung up.

Later the same night (9:450 PM!), a woman called from NG and asked for me; I told her she had the wrong number. She said "Well, that's goofy. My notes show that we talked to her at this number earlier today". I told her that her notes must be incorrect, because she had the wrong number. She said "Give it up, I know you're lying. Let me talk to Rachel NOW". I hung up.

They call every single day, usually more than three times, usually shouting, swearing, and making all kinds of threats. I don't know how they got my information or why they've started calling now OR why the bloody hell they think I have a credit card when I've never even APPLIED for one! I've been living in the UK for two years! I'm only here temporarily to sort out the last of my immigration stuff.

I've filed complaints with the FTC as well as the BBB, but I know that won't stop them from calling. Is there any way to get my parents' number taken off their list?

We have been receiving unwanted phone calls from Northland Group since 5/18/2017. Every day, the Northland Group call for a person who is not related nor ever lived at my address. It seems that this person used our name and address as a reference on his loans which are now in default. Since the Northland Group has no regard in any FTC laws, I decided to report them to the FTC. Just go to http://www.ftc.gov/ and file a complaint under Consumer Protection and use the address below.

The FTC did respond to the complaint:

Thank you for contacting the Federal Trade Commission. We entered the information you provided into our shared law enforcement data base. We share this data base with Federal, State and Local law enforcement agencies. Attached is your electronic response, which includes your reference number. Any enclosures can be found at www.ftc.gov under Consumer Protection and Consumer Information section.
Information from consumers like you helps Federal, State and Local authorities investigate possible illegal practices and enforce our laws. Someone from the Federal Trade Commission or another law enforcement agency may contact you if they need additional information to help them in an investigation.

Please visit the FTC's web page, www.ftc.gov, to get free information to help you avoid costly consumer problems.

Northland Group
7831 Glenroy Road
Suite 110
Edina, Mn. 55439
[protected]
www.northlandgroup.com

In my case, I have a collections agency calling my house on a daily basis and I'm not the one they are calling about. I guess I'm supposed to do the leg work for them or they will harass me until they get their money from this guy.