NYC Housing Authority [NYCHA]
Reviews and Complaints

I live in Surfside gardens Coney island and the building is not maintained properly, graffiti, urine in the stairwell, lobby and elevator and also dog feces.My mom slipped and fell in the dirty lobby.All Nycha wants is the rent and not maintain the buildings and see to the tenants needs.

Yours truly
simone

Imoved here five months ago i dont no that the house was up for forclosrue me and my two daughters have been living in this apt not noing it was up for sale i have been working and going to court ever month meaning taking days off for that in the mean time i have had sectino8 since 2002 and now me and my kids are basily homeless i have no idea what to do .the hole time there no heat no heat and hot water now section 8 is telling i have no program .staten island ny my name tasha conway

All winter long Samuel Gompers Houses would turn OFF the heat from 10pm until 5am the next morning. Tenants called the Centralized Call Center constantly complaining about no heat overnight. I had to sleep with my hat and sweater to bed and buy a heater! If I pay my rent I should have heat. Heat is included in the rent! I am disabled and got very sick because of this incident this year. I will not be in the hospital for NYCHA. They want you to pay rent but the services are very lousy!

We are landlords and we have such a problem with NYCHA section 8 inspectors finds things wrong with our apartments. It's a never ending process no matter how much we try and the amount of man power hours to deal with them. Any suggestions?

Hello my name is Kristina Mayfield and i want to make a complaint against section 8 myself.Section 8 is very lazy and do not want to accept when they are wrong they want to keep blaming the client and it's not on there end my situation with section 8 not doing there part got me evicted out my apartment.I went to go make a change with one of my children on my section 8 so i got everything they asked me for now i also went to my management office to make changes there as well .To make a long story short i founds out that section8 did not make any of the changes i asked them to do not only did i find out days of getting post evictions to leave my apartment so i go to the office and i asked them what's going on i want to no y my rent went up and nobody sent any letters out letting me know anything what made it even more upsetting is that they told me the reason why my rent went up is cause im the only one on my budget and asked them how is that and i gave them the information so it c an be done after that the guy stated to me being that it was an error on there end that i will be able to ask them for a reimburstment form so they could pay back the back rent all i know is that section 8 need to get it together cause people are loosing there apartments cause of them not doing there job .I don't know what to do now i been in my apartment fore 9yrs i don't want to loose my place. so what am i to do know

Hello my name is Tonya Waddell I put in for section 8 7 years ago in brooklyn NY before they put it on a freeze and before I had my daughter they still haven't done nothing for me yet and I think they're handling my case unperfectionally please someone help me my number is [protected]

. June 1st i did my recert.My rent went from 148 to 353.00. June 17 2013 I lost my job. By july 1st I had all the documents to give to nycha, termination letter, unemployment letter, affidavit. everything. Ive called 311 numerous f time complaing " elliot lauerstein is the reason. Why am I paying for rent as if Im still working. Like really Im suppose to pay 30 percent of my incme how am i on public assistance and my income is basically 300.00 do the problem, when I called today to to the man, they had told me he retired/ how convenient eh, smh... Ima go hard on nycha swear. this is not right..

I have been on section 8 in California for seven years. Every single time I call my worker she never calls me back. The only time I hear from her is when she needs something from me. I've recently called about rat and roaches infested in my apartment. I did not get a call back again. I called environment health and they came to my apartment and looked around and they are giving my landlord two weeks to do something about the problem. I then tried calling my section 8 worker again and still nothing. Im so frustrate and I don't know what I can do. Any suggestions?

To Whom It May Concern, 5/31/2013
I thank you for your time I know you are extremely busy.
I am writing to express my concern and the mis-treatment I have experienced within the Section-8 Voucher Program with the hopes of gaining your assistance.
After waiting for two-plus years to receive a transfer voucher I was granted a 3 bedroom voucher however 3 days after, my husband was removed from the voucher. There had not been any communications as to why this change occurred. I found out about the change after I found a 3 bedroom apartment and paid the $1992.00 security deposit and $1992.00 first month’s required rent (the first month’s rent is non-refundable)
I was shocked to say the least when my application was denied for the household consumption size change.
I resubmitted all the information as requested to have my husband added back to the voucher in the beginning of May-however my case has not been assigned to anyone and the work being done on the case is non-existent. This proves to be detrimental to my family.
Our landlord refused to give us a lease release and section -8 refused to continue with the transfer without one-needless to say I was in a tough spot. In order for my landlord to agree to a release I had to give him a hard date. That date is June 12th which is rapidly approaching.
Now here we are with a 3 bedroom apartment in limbo, $3984.00 paid down, a move-out date of June 12th and nowhere to go with 2 small children ages 6 and 3.
Please help me-I have done all I know how to do. I call the contact center daily and stress the urgency, I have called 311 and filed a complaint and now I am writing you. Please Help. I appreciate you and your time. Thank you.
shawnajones07@gmail.com

pleasse i been waitting for over 2months end 3weeks for inspection to come see my new trasffer apt i found im really depress im a very sick disable person i gave secion 8 my doctor letter end they not helping me with this in spection tehy give me a date for my landlord no one show up ary 3weeks new appoinment from 8 am true 5pm no one comes all im asking pleasse need my aptment to be inspection i have lots of valetion in this aptment here i dont even have a refrigarater no heat no repairs i have a 10yold daughter with me a her are getting very sick depress no one is helping us pleasse help my familly i got the apt-is in good shape i all ready seen it is has heat refrigerater stouve is very good aptment plaesse help us get my familly out off this bad pat i been waitting over febuary now we are in april just for inspection ...my email pleasse vainlopez@yahoo.com

I don't understand the purpose of t his blog or section. People complain and nothing is done about it. Section 8 workers are lazy and arrogant. My mother in law who is 76 years old put in for a portability transfer in April, has had to complete the same documents three (3) times, because the workers refuse to look at her copies of said documents. I moved to Florida and this is where my mom in law intends to come. Her apartment is in such a terrible state with fungus that her health has deteriorated in the 3 years she's been there. We even took a doctors note. The family friend is trying to be patient, but as we all know the economy is such that a vacant apartment right now is foolish. She is on the brink of losing this apartment. A supervisor, Mr.Williams told my sister in law that June would be the last time she would have to travel to that office. Well again in July she had to return, he was not in. I think that this is unacceptable. Section 8 is an assistance to the people who go through hoops to get it. These workers look down on the recipients and treat them with disrespect and disdain. An overhaul investigation should take place and these assistants should know what will and will not be tolerated. While I think I am wasting my time writing this complaint, I would love to see some changes in the the treatment of recipients, because after all if there were no recipients, they would have no jobs.

my name is christrine.on april 07 2009 my ex boyfriend cut me 8 x's with a meat cleaver on my face head and back in front of my kids.i needed stitches and a blood transfusion.i could have been killed.i just recenly applied for housing under domestic violece priority and got denied that priority cause the incident was over 12 months ago.thats crazy.even thou he is in jail he knows where i am. i want to get out of my moms home before he gets out of jail so he cant find me.i would have applied sooner but wasnt told of this deadline period or my options.its like dont ask dont tell.if i would have known i would have applied sonner.just because i dont have a recent incident dosnt change the fact that i live in fear.this gotta change.i wish they could see my crime scene photos. then maybe they would understand how dangerous this man realy is.if anyone can help me fight this or guide me please for me and behalf of my kids it would be much appreciated.. email krawiecchristine@gmail.com

I'm a section 8 recipiant. I have a awful landlord, that provided me with adifferent lease from the one given to sec8. He allowed me to pay more than I was suppose to pay for, he also claim to sec 8 he pays for my utility allowing sec8 to pay him extra, when I pay for my own as well as getting a few disconnection notices when time gets hard, and always have. I've complain to sec8 so many time he's crocked and he repeatly allow the apartment to fail inspection...I complain to Sec 8 providing evidence as well to the Inspectors General and ask sec8 to allow me to get out because I'm being harrass for starting a HP case against him...NO ONE WANTS TO HELP ME...It's funny when a tenant don't comply with the lease, they so quit to terminate the tenant, but the landlords get away with victimizing us and getting away with it because of our status.

I applied for an apartment on nyc housing connect and got called for an apartment. The management of the building informed me that I was approved for the apartment. I was given the keys, signed the lease and went to get a one shot deal from HRA. I packed up my things in my apartment and then section 8 asked me for paystubs and said that I was over income and not eligible. They refused to recalculate my income and denied me assistance forcing me to stay in nycha where the conditions are not good. Section 8 does not care about anyone.

I went through a domestic violence situation in 2009' . I went through the district attorney's office in Queens county. They filed a section 8application for me along with copies of my police report and a letter from the assistant district attorney handling the application. I received an interview notice and was told what paperwork to bring.. I went to the interview and a few weeks later received a letter telling me that my application was accepted and that I was given a priority one status and a pin number. I called a few months later to check on the status of my application only to be told that there was no record of my application.I preceeded to write a letter to 250 Broadway.I received a letter the.chairman office telling me that due to the fact that I presently live in public housing I was not eligible for section 8. Why did I have to go through the entire process only to be denied and told that there was nothing that could be done? I am really dismayed by this. The lack of concern for my situation and the failure of the nycha office to completely go over my application truly amazes me..

To Whom It May Concern, 5/31/2013
I thank you for your time I know you are extremely busy.
I am writing to express my concern and the mis-treatment I have experienced within the Section-8 Voucher Program with the hopes of gaining your assistance.
After waiting for two-plus years to receive a transfer voucher I was granted a 3 bedroom voucher however 3 days after, my husband was removed from the voucher. There had not been any communications as to why this change occurred. I found out about the change after I found a 3 bedroom apartment and paid the $1992.00 security deposit and $1992.00 first month’s required rent (the first month’s rent is non-refundable)
I was shocked to say the least when my application was denied for the household consumption size change.
I resubmitted all the information as requested to have my husband added back to the voucher in the beginning of May-however my case has not been assigned to anyone and the work being done on the case is non-existent. This proves to be detrimental to my family.
Our landlord refused to give us a lease release and section -8 refused to continue with the transfer without one-needless to say I was in a tough spot. In order for my landlord to agree to a release I had to give him a hard date. That date is June 12th which is rapidly approaching.
Now here we are with a 3 bedroom apartment in limbo, $3984.00 paid down, a move-out date of June 12th and nowhere to go with 2 small children ages 6 and 3.
Please help me-I have done all I know how to do. I call the contact center daily and stress the urgency, I have called 311 and filed a complaint and now I am writing you. Please Help. I appreciate you and your time. Thank you.

I'm a 35yr old female who is disabled&sick.I applied for the Sec8 program, they denied me for no reason.
They feel I'm not a priority to them.They want to put me back in the projects(don't want to go back).
I lived in the projects for almost 30 yrs.I live off of SSI & that is not enough to pay rent anywhere. I live
with a relative who has 3kids& a husband.There is no more room for me to continue there.I've been
fighting the nycha sec8 for the past 4mos, still no help.I've contacted everyone u can name(mayor, comm, senator, &head of nycha) still no help.I even asked for a fair hearing still no response. I don't need them to find me a place, all I need is the assistance to pay rent.I need to be in a elevated building&where I'm at they don't have that.Can u or someone u know help me I'm at my wits end but I don't want to give up fighting them.Many people out there that have sec8 don't need it, the ones that do need it can't get it.That makes the nycha look bad.I won't give up telling people who will hear my story
about how they are treating me.Please help me fight them cause I need help.I must move outASASP.My
# is [protected], live in bklyn ny.
Sincerly yours, Ms. Jackson!

hey my name is jessica i live in lancaster.. i just thought you should know theirs a person over here that is on section 8.. and has a person living there that sudden be there.. he address is 44318 n beech ave apt# look i don't want her to losse her place.. so can you just give her a waring that she need to get rid of that guy.. because he is driving me crazy, he is loud rude and i work and when i get home to rest. i can't do that because of him.. look shes already got in trouble of having weed in her house but that was just because the police didnt know she was on section 8 .. but i hope you guys get to this as soon as you can... ok thank you

I had my voucher since April 12014 no one reset the website so I can sign up for one of the 21 development I call customer service they send the supervisor email and they reset it still didn't

My niece has a serious illness which can bring on tuberculosis periodically. Because of this situation we have been postponing apartment inspections. We spoke to section eight customer service and they decided to post pone the inspections. Then we get a letter saying this was last request to inspect the apartment .we called her social worker who then reached a supervisor and she explained we have been waiting for her to recover from tb state so she can have an operation .they can inspect safely while she is in the hospital . The social worker asked for accommodation. The supervisor agreed. Two months later we get a letter saying section eight was terminating her subsidy because of no inspections. The social worker called the supervisor who danced around the issue and finally said just answer the letter .the social worker answered the letter with documentation of the situation and now we get a notice totally ignoring the request for accommodation and saying they were responding to our request a new inspection and scheduling a new inspection in a couple of days. This is ridiculous. This have are making it seem like we are avoiding an inspection which is not the case.

yo soy altagracia roman resido en el 212w129 st apt 7a n y 10027 telefo no [protected]
mi complen es este apt estas destrosado el bano es tas muy danado los cuarto estan danados yo ya puse mi tranfer en 4 30 10 estoy esperando yo no me gustas aqui del 8 piso vaja mucha suciesas de aguas ya inpecionaron el 8 24 10 y no hizo nada yo pago mi renta al dia no quiero vivir mas aqui yo temgo fotos pero en mi celular de pruebas adonde las mando mi adrrees gladyroman @yahoo.com la oficina es 215w127st piso 1 telefono es [protected]

I have had this apartment availible for rent for the last two months, waiting for a young lady and her to little girls to move in with their section 8 transfer.The first month she was brought to me by a realitor she explain to me how poor the condictions were wher her section 8 was paying.She spoke about how poor the restroom was the lack of good heat and who the little girl were alway sick do to the heat issue.And the the fact that the landlord didnt care about the repairs and he was alway bothering her because of her complains.I understood and told her I would rent her my apartment because she and the girls loved the renenovations the new kitchen restroom nice refurbished hard wood floors and the space the apartment offered.That was in september.The following month I didnt here from the inspector till oct 28 he stated he would be their on the 29 between 8am and 4pm, I asked Him to call to make sure I was their and no one wasted there time and He didnt call till he was at the door, with and atitude yelling and talking to me like I was his step child.I shook it of yet I didnt think that would be enough time for the to finsih the paper work so the the family could move in by the first being it was so late in the month for and inspection but.Its seem to me like it was a setup for this deal to fall threw the cracks from what Im seeing dealing with section8 for the first time.

Well Now its Nov I get a call on the 24th say he was coming again between 8am and 9pm and he was not calling.I thought oh well that must be how they do bussiness so that that I'll be waiting their goods my day again.I wakeup aroung 6am at 745am I go across the street to get a cup of coffee.My cell phone rings at 755am its the inspector saying he's at the front door and He seem very upset.I rush back across the street to the house where theirs a man standing in my hall way.I ask what time it was and he then started yelling and saying that he didnt have time for this [censored] and if I was going to let him in to inspect the apartment or he would leave.I ask his name he gave no answerand began yelling bizzar things again.I said to this man why are you acting in this manner when I havent done or said anything to desevre this treatment what wrong.He replyed just open the door so could do the inspection.Never once did he identify Him self.

So I should him the place.He looked around and while looking he make a few comments one was about the radiators not haveing a gromit around the pipe on the floor.And the a part of the floor had to be replaced which was only a spot that was hard to reach in a conner behind the radiator that I was on able to reach.I thought OK.And made another comment about the valve knobs being old.

After this I asked if the place had passed of failed.He reply speak to the renter I then said Arent you going to tell me isnt that your job.And Boy did he get upset.I aw he was upset so I asked Him what his name was he reply why do you want me name.I said is their a problem and why cant you tell me your name, he turn his back to me and started walking out.Being I had my camera in my pocket I took his picture and he got upset again asking my you took my pic.I explainded I do know who you are and I fell Im going to have to make a complaint.

In 5mintues My cell phone rings, their another person the managerfrom his office I asked his name he said his name was a mr.Cauldestine saying I threadin the inspector.I explained I never said a word to that man I asked his name I ask him whats time it was and that he was being very nasty never reveiled how he was and showed up at 755am mad seeming to be mad because I was not thier when he knocked.The manager then said to me well didnt you know he was coming, which again I found to be again unproffessional.I then asked mr.Cauldestine what that Inspectors name was because the inspector later said his name was mr Sanders after he got in his car I took a picture of his plates mr.Claudestine said the inspectors name was something defferent he said his name was mr Coetosh. Could some one please look in to this matter and please get back to me.

The person who is in danger of looseing this beautifull apartments Name is Miss.Robin Fudge V#0471173, case worker is mrs.Hill or mrs. Spinger.I am mr.Cooke.

Sorry for this issue.Thanks Marvin Cooke [protected] please call.

HELLO ilive at the bronx marble hill houses and i have a problem with rain water comeing threw the bottom of my walls and windows of my apartment there so much water ihave pools that collect deep walltowall .i plan my life around the next big rain storm so ican be ready to stay up all nigth mopping buckets of water. ive lost many furniture clothing ect, management knows about me but they don, t care i really don, t want to push my luck and lose my apartment in dealing with nycha they are very good at makeing threats. Iam a well documented disable person.this is the only place i can afford to live. this is looming problem at the marblehill houses but there trying to keepmatters quite.

i've lived in murphy/sebco house for more then nine years, every winter my con-ed is more then my rent at times $5?.00 . the heat and hot water go from time to time. I wish something could be done bleed the lines, put heater, put the oven, seal the windows, what else is there to do? The come and say we can't do anything! At times my son has to sleep with his coat! what to do!?

I want to comlain about something else. NYCHA never pick up the phone when I try to reach them. I call during the day for every five minutes from 10 AM to 6 PM. I dont beleaf that they are so busy, OR they have only one operator that cant serve everyone. I have alot of questions to ask, but I cant reach them!