Off Duty Officers
Reviews and Complaints

I agree with the earlier reviews and wish to further elaborate on my experience as a client of this company "Off Duty Officers, " yet there are no off duty officers / law enforcement working for this company! I recently switched companies after I found out that this Off Duty Officers company terminated former Vice-president of Operations Doug Packwood, Operations Manager Juan Santillana and his son Jack Packwood for NOT billing clients like us for the time the guard we ordered does NOT show up. I have REPEATEDELY caught guards Sleeping IN THE OPEN on my property in Grosvenor Square in Point Loma. I have found out the guards we had were not actually off duty law enforcement, but regular $10 earning security guards. If you do not believe me, ASK some of the guards you hired from this company, if they show up at all. I was appalled to find out this company does NOT even conduct a standard background check on some of employees it hires. Also, note the "armed" guards of this company come from a subsidiary of Off Duty Officers, aka JMJ security, who are also not off duty law enforcement- but are recruited among the regular security guards of this company, security guard supervisors such as Eric Jiminez, admittedly not having ANY law enforcement OR military experience working as an Armed "Off Duty Officer" . Employees of JMJ, aka the Armed wing of Off Duty Officers have to BID on shifts weekly via email and are lucky to even land one 4-hour shift a week. Clients, believing these people are actually OFf Duty Law Enforcement through the deceptive marketing of frauds like Terry DeGelder, the founder of this cop impersonator company, his schedulers like Luis Peinado, and Maegan Teague will try to deceive you into contracting with them and ripping you off at rates of $55-75 an hour. Before contracting, ask them if there are even any off duty cops from San Diego PD, or adjoining towns. I guarantee you won't find them at all, based ny inquiries on the armed guards I hired onto my sites. Do not be fooled; there are no off duty law enforcement/ cops working for "Off Duty Officers."

This company engages in deceptive marketing. Operations managers/ schedulers like Maegan Teague or Luis Prinado will try to deceive you into thinking that the Security Officers they will provide you are actually Off Duty Law enforcement officers, when in reality many of them are NOT even licensed to work as Security Guards! Some have even been caught smoking marijuana or drinking with tenants while working posts, some won't even show up to your property. Operations Manager Maegan Teague is very unprofessional, not even responding to inquires regarding the PPO of her company. Also note, former Vice President of Operations Doug Packwood and Retired Chula Vista Policeman was recently terminated from this company after it was discovers he would not bill clients for the time the assigned guards show up. In short, Please do not hire this company, many guards hire are either unlicensed or have criminal records such as DUIs, theft as this company does not conduct background checks.

Off duty officers INC. is a company that obtaines contracts for securing locations in the private and public sector. They have guards that are retired and new, armed and unarmed. ODO as they are often referred as, has a great concept. There are some issues. The management at ODO i.e. Juan Santillana (so-called previous Marine) has little if any ability to communicate with the officers. He claims to be a ex-Marine but displays little if any qualities any that our men of uniform possess. He is a fraud. He doesnt care, respect or honor anything. Unless he really needs something. Their tactics are diabolical when hiring and dismissing employees. Such tactics as changing your pay after you have worked hours and never giving your money back. Or even cutting hours without prior notification. (In many circles this would be called stealing or indecent at best) The attitude when they take over a contract is take as much from the guards as they can. Fire who will not take lower pay and replace them with garbage guards. They can in fact get contracts for cheaper because of this. They promise the client a lower cost for services. Then they go in and cut the pay of the guards. Some even suggest all the while giving themselves bonuses. They have a tight three man click . D. Packwood, J.Santillana and a Office admin. None of these people can be trusted and never work for them. They dont keep promises and no matter how much you do with or for them they only respect money. They dont have honor and can never be trusted. Do not hire them for services or work for them. They are not as they appear. When they leave a company they leave it in disarray and confusion to cause disruption. BEware!