OffGamers Global’s earns a 3.6-star rating from 46 reviews, showing that the majority of gamers are satisfied with purchases.
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They Deactivate my Platinium Plus account !
After many months of dealing with this site and i have bought alot of cards and made many purchase , suddenly they decided to deacticate my account without any accepted reasons !
I have reached customer service and they said that they found wrong activities .. really ?! How can any reasonable person accept that !
You have to tell me what is these activities first, and you have to warn your loyal customers about any activities that you say they are wrong ,
I want my account as the data of the account is very important to me ,
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The bought xbox gift card code has been used.
[protected].30 I bought a xbox giftcard for 100 USD but the code has already been redeemed.
I submitted tickets and emailed offgamers support but no reaction.
No response to the tickets and not on the email
I never had problems with Offgamers in the past, but now i paid money for a useless product.
25-9:
They have responded to the ticket but still don't have a working code.
They are investigating the issue for 4 days now... Why take so long...
Desired outcome: I want a new working Giftcard code
They cancelled my order
I tried to buy binance giftcard from them tried to buy 3.5k worth of giftcard and I’ve informed them about that and they said i can order from the website and they will deliver the order after i paid they ordered me to do kyc and i did that and guess what i had to wait 24 hours and after i checked my orders i found my order was cancelled when I contacted them they said i had to wait two weeks max to get refunded it has been more than two weeks and I haven’t got refunded what a scummy company and after I contacted them they said i had to wait more days and they cant do anything.basically scamming me and holding my money 3 transactions and none of them got refunded how is that? I WANT MY MONEY BACK I NEED TO PAY MY BILLS
The complaint has been investigated and resolved to the customer’s satisfaction.
Is OffGamers Global Legit?
OffGamers Global earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for OffGamers Global. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
OffGamers Global has claimed the domain name for offgamers.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Offgamers.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Offgamers.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several mixed reviews for OffGamers Global have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up OffGamers Global and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Offgamers.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from OffGamers Global.
However ComplaintsBoard has detected that:
- The registrar associated with OffGamers Global has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
- OffGamers Global offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.
Neo surf purchase
I've purchased many times neosurf on this site now it' just keeps saying verifying and doesn't pass that as I've tried 3 purchases in a row and it's not going through I hadn't had a problem with recent purchases I did before this bit for some reason it's not going through not refunding me I've tried support but they are just giving me the run around
This complaint has been resolved automatically due to user's inactivity.
This is a scam company
If I can give zero stars I would. I initially thought I am the lone lousy experience but it is so prevalent. This company is a SCAM. They sell u code knowingly it will not work in another region. So I asked them then why do you still selling it. The only reason why we even buy from the company is precisely we are not in the region. And they don't bother to state it clearly on their website.
PLEASE AVOID THIS COMPANY AT ALL COSTS I HAVE MADE A POLICE REPORT AND YOU SHOULD TOO.
Desired outcome: A full refund is not going to happen. They are scammers.
The complaint has been investigated and resolved to the customer's satisfaction.
Vouchers not refunded
I have 4 orders that only one was refunded but in my bank statement its not appearing in my account that the transaction was made even though I have email and order numbers and invoice and also communication from offgamers telling me it will be returned but the day I brought it up they release one straight away but not the rest. The order number are [protected] [protected] [protected] [protected] as they had it on hold but never gave vouchers as I use my card on different accounts. They said they never received and returned it but I only receive one of them and I know it never returned as when I got one of them refunds back I seen it
Desired outcome: Want my vouchers or refund back its two sets of $400 cashtocode vouxher and one set of neosirf $100 vouxher
The complaint has been investigated and resolved to the customer's satisfaction.
Card processing failure
I've been buying gift card for a few months now nd yesterday i tried to buy another one but the process keep failing for some unknown reason nd today i also tried to buy but it keeps failing now i can't get any gift cards. I don't know what to do anymore.
It started on the 27th april 2022 and today im still can't be able to buy anything
Desired outcome: Plzz I'd really appreciate a fast response cuz im getting worried now thk u🙏🏾
The complaint has been investigated and resolved to the customer's satisfaction.
Offgamers company did scammed with 94,99 euro without using service.
On 1 April 2022 offgamers company deducted and scammed with me amount of 94,99 euro without using any service. I have no bill nothing and directly deducted my amount from my bank
Desired outcome: I want get back my refund as soon as.
The complaint has been investigated and resolved to the customer's satisfaction.
Neosurf voucher
I purchased a $50 neosurf voucher online and it says it takes a few hours to verify.after the few hours they still didn't provide wat I paid for so I cancelled the order and now it's asking for certain identification I don't have at the Moment and they won't give me a refund or the neosurf without providing the identification. But they took the money without asking for my identification
Desired outcome: $50 Neosurf
The complaint has been investigated and resolved to the customer's satisfaction.
offgamers global
On the 14/12/2021 i called a number [protected] which i was of the understanding i was talking to netflex but he was holding me on line while he was withdrawing funds $135.08 and $135.81.
i told the man i do not understand why he is keeping on the line so long just to update my details so i hung up then call my bank and cancelled my card.
I had been scamed.
Desired outcome: would like then caught and my funds back in my account.
The complaint has been investigated and resolved to the customer's satisfaction.
Offgamers not disclosed about product
Dear team
Greetings for the day!
Here I am requesting and writing this mail,
There is fake transactions happened from my credit card in Offgamers Pte LtD company name with the amount 2255.80 AED
It happened on 9th October 2021,
I have larged complaint to police and also filed disputed amount investigation to bank as well,
Now I want to know how you people can help me for this transaction issue.
Please help and return my money back as I work for small salary.
Credit Card Holder Name: Tanveer Ahmed Shareef Hasan
Credit Card Number:[protected]
Email Address: [protected]@gmail.com
Amount charged:2255.80 AED
Transaction Date:09/10/2021
Please find the attached transactions recipes for your references
Desired outcome: 2255.80 AED
The complaint has been investigated and resolved to the customer's satisfaction.
$326 stolen by offgamers
I purchased 2x $100 Neosurf vouchers on the 4th of july, then 1x $100 on the 7th - They have since refused to provide the product, refused to provide a refund, and refused to cooperate in any way regarding the money they stole from my bank account and they do not care about the customers AT ALL considering it is now 3 weeks later - almost a month and I am at the same place I was 1 day after I purchased them.
This company is scum, the live support are liars and consciously engaging in theft and shady practices to manipulate people and take money without exchanging a product or offering a refund which is fraud and very insulting.
Desired outcome: The $300 worth of vouchers I paid for 3+ weeks ago or my money
Response: I have given these people the order numbers, provided payment receipts multiple times and emailed them. They refuse to provide me with anything.
Don't trust these frauds and thieves. They just don't want their bad customer service shown in public, they don't actually want to help anyone or to resolve anything.
I have given these people the order numbers, provided payment receipts multiple times and emailed them. They refuse to provide me with anything.
Don't trust these frauds and thieves. They just don't want their bad customer service shown in public, they don't actually want to help anyone or to resolve anything.
Theft and fraud continues with still no effort made to give me the product I paid for. Money was sent instantly and I have once again been told I won't get my items.
They just said September 14th as a date (over 2 months after payment) and they've lied about dates for over a month now.
Anyone reading this, don't give these scumbags a cent. They're liars, frauds, and thieves.
Still refusing to provide the product or give me my money after complaints, reports for fraud and no effort made to assist the customer almost a month after purchase date.
The complaint has been investigated and resolved to the customer's satisfaction.
fraud
Offgamers global pte lte singapore stole $153.00 from my account. I do not know them, I did not authorize this, I want a refund of all my money. These people are criminals and I dont know why they are not in jail yet. Thius is such [censored]. They stole from me 14 times. The dates 02/05/21 x3, 02/10/21 x2, 02/13/21 x2, 02/19/21 x4, 02/26/21 x3, =$ 153.53 total fraud charges.
Desired outcome: Fraud
The complaint has been investigated and resolved to the customer's satisfaction.
Bogus charge
How can I get charged $21 for something and I have no clue what this website is. I have never heard of this. Glad my card is locked.
The complaint has been investigated and resolved to the customer's satisfaction.
Unauthorized charges
My name is Joseph Baker. I have never heard of Offgamers Global and I have never used their services or bought whatever it is they sell, but I was charged $49.46 to my Varo card ending in 4418 20 times consecutively on November 29, 2020. These were not made by me and they were not authorized by me either. The total of the charges is $989.20. I need this money back immediately. I have attempted to contact this company to no avail and notified Varo Bank but neither have yielded results.
If you were really sorry to hear about my unauthorized transactions you would have made it right instead of sidestepping the issue and wrongfully keeping money that was stolen from my account. I will continue to make this incident known to as many people as I can so you can hopefully lose thousands of dollars and go bankrupt. Offjackers Global deserves to be tarred and feathered.
Here is how Offrippers... I mean, Offgamers Global handles their business. The photos below are screenshots of their response to the theft of almost a thousand dollars from my account. Basically they think because they sold some worthless, intangible video game items to some scrub who sucks at a game and decides to rob me in order to win that I should pay for it even though the transactions were fraudulent. They say to take it up with my bank... They are nothing more than some hacker thieves, do not give them any business or kind reviews. May the fleas of a thousand camels infest their armpits.
The complaint has been investigated and resolved to the customer's satisfaction.
Cash app
To whom it may concern,
I have no clue to who OffGamers Global are. On Wednesday 12/2/2020 around 4:30 PM ; there were 3 attempts to receive money from my cash app.
Cash app wasn't able to help me; and I'm reaching out to you.
I was working when these attempts happened.
Please provide details of who has compromised my personal information?
Very disappointed and upset
Serina Craig
The complaint has been investigated and resolved to the customer's satisfaction.
Unauthorized transactions
You have taken 49.98 dollars out of my account 2 times on the same day, 7-10-20. I can't afford to lose this money, I am 71 yrs. Old, disabled, and because you did this, my rent has bounced, I have no more money, and I don;t even know who you are. Offgamers global pte ltd. Please resolve this asap
The complaint has been investigated and resolved to the customer's satisfaction.
Fraudster transaction and return money
My name chin vei nyuk, fraudster cheat me using my credit card go to your offgamers buy goods, 11 item total amount $2572.31, I write email to [protected]@offgamers.com tell stop the transaction and cancel sent out the goods. I have two police report, I hope your company refund the money to the bank and bank return money to me. I was jobless and layoff, I hope your director and ceo leonard c approval and agree the money to me. I have contract your company in in k. L, the person in charge rock size and wai joe tung (don't want refund money) and also go to singapore branch 17 circular road, but don't have this company. I hope your branch in singapore help me refund the money and stop all the transaction and contract [protected]@gmail.com as soon as possible. My police report have my contract no, please help me solve this problem because I worry it till cannot eat and drink and sleep well.
The complaint has been investigated and resolved to the customer's satisfaction.
fraudulent charges; no refund/reverse charges
Had 3 fraudulent charges from this company. $100.72 each back in July. Went through my bank. They did an investigation. The investigation was in favor of the company. The charges we're back on my account.
I emailed the company asking if it were at all possible to get the charges reversed since I DID NOT make these purchases and my bank told me that I would have to go through the company to get the charges taken off.
All they said they could was flag the account. No refund or reverse charges. Was told there were only 2 charges listed and that they need the number off my debit card.
I sent them a screenshot of my bank account showing 3 charges. Nothing back from them about that.
I had to cut up my old card and get a new one. I told them this twice. They still want the number off the card that I don't have.
Flagging an account doesn't help me. It was a fraudulent charge that I have to now pay for...
They ripped me off for $989 and flat out refused to refund me. They told me to take it up with my bank (Varo) who is apparently not really concerned what happens to customers who get robbed by these [censored].
offgamers.com
I ordered an iTunes gift card worth of 50$ and paid using my PayPal account. After they deducted the payment, they sent me an email that there is a problem with the payment. After contacting them, their customer service asked me to send pictures if my credit card including a picture of me holding it!
Till now I haven't received the gift card or get my money back.
This was obviously a fraud and I fell into it.
OffGamers Global Reviews 0
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Overview of OffGamers Global complaint handling
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OffGamers Global Contacts
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OffGamers Global phone numbers+1 (888) 392-2389+1 (888) 392-2389Click up if you have successfully reached OffGamers Global by calling +1 (888) 392-2389 phone number 0 0 users reported that they have successfully reached OffGamers Global by calling +1 (888) 392-2389 phone number Click down if you have unsuccessfully reached OffGamers Global by calling +1 (888) 392-2389 phone number 0 0 users reported that they have UNsuccessfully reached OffGamers Global by calling +1 (888) 392-2389 phone numberUnited States+44 800 011 9860+44 800 011 9860Click up if you have successfully reached OffGamers Global by calling +44 800 011 9860 phone number 0 0 users reported that they have successfully reached OffGamers Global by calling +44 800 011 9860 phone number Click down if you have unsuccessfully reached OffGamers Global by calling +44 800 011 9860 phone number 0 0 users reported that they have UNsuccessfully reached OffGamers Global by calling +44 800 011 9860 phone numberUnited Kingdom+603 92 226 654+603 92 226 654Click up if you have successfully reached OffGamers Global by calling +603 92 226 654 phone number 0 0 users reported that they have successfully reached OffGamers Global by calling +603 92 226 654 phone number Click down if you have unsuccessfully reached OffGamers Global by calling +603 92 226 654 phone number 0 0 users reported that they have UNsuccessfully reached OffGamers Global by calling +603 92 226 654 phone numberInternational
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OffGamers Global emailssupport@offgamers.com100%Confidence score: 100%Support
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OffGamers Global address17 Upper Circular Road, #03-00 Juta Building, Singapore, 058415, Singapore
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OffGamers Global social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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fraud my card info stolen and usedOur Commitment
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