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3.0 19 Reviews 31 Complaints
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OKX Complaints 31

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OKX App is a SCAM!

I can’t transfer out of this account! No matter what exchange or what wallet/crypto I use, I get an invalid address error when trying to withdraw. They lock up your money. AVOID THIS APP LIKE A PLAGUE YOU WILL NOT GET YOUR MONEY BACK

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OKX Lost my deposit

I lost my fantom deposit to this app till now I have not gotten it. It is over 13days now and the only response I got from customer care was that the it has been escalated for over two weeks now I didn’t get my assets and no response again. Very poor experience

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OKX Crap

Worst platform for crypto. I’m using it in the United States and after depositing money it won’t let me pull it out because they’re verification process doesn’t work for people in the United States. Wish they told me before hand or restricted me from the app all together.

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OKX OKX Review: Frustrating Experience with Customer Service

As an avid cryptocurrency trader, I have had my fair share of experiences with various exchanges. One platform that I have used in the past is OKX (okx.com). While I have had a relatively smooth experience overall when using this exchange, there was one instance where I encountered a problem that left me feeling quite frustrated.

Specifically, I sent a total of 2.62 toncoins to my OKX wallet on several occasions prior to this issue. All of those times, the transactions went through without a hitch and the funds were successfully reflected in my account. However, during my last transfer, even though it was confirmed on the blockchain network, the coins failed to show up in my OKX wallet even after seven days.

At first, I tried reaching out to the customer support team by submitting a few tickets about the issue. However, I found the response I received to be rather disappointing as they were not able to provide me with a satisfactory solution. All they seemed to do was to apologize for the inconvenience that I experienced.

I then decided to escalate the matter by contacting the tech team in hopes that they could shed some light on what might have gone wrong with my transaction. Once again, though, I was quite disappointed by their lack of interest in my issue. It seemed as if they were more concerned with maintaining an air of carelessness and aloofness instead of making a concerted effort to find a solution.

As someone who values transparency and responsiveness, I found this experience with OKX to be quite frustrating. While I understand that no exchange is perfect and that issues can arise from time to time, the level of support that I received left a lot to be desired. Overall, I still believe that OKX is a decent cryptocurrency exchange with a good range of features and services, but they definitely need to improve their customer service if they want to retain my loyalty as a user in the long run.

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OKX Navigating the world of cryptocurrency made easy with OKX: A comprehensive review

As someone who is relatively new to the world of cryptocurrency trading, I was thrilled to discover the OKX exchange. Not only is the app incredibly user-friendly, but the accompanying academy has proved to be an invaluable tool in helping me navigate this complex and ever-changing market.

One of the biggest draws for me is the comprehensive DeFi infrastructure that is now available at OKX. This provides me with a range of options for trading, staking, and liquidity mining, which has opened up a whole world of exciting possibilities.

Another aspect that has impressed me is the mobile app, which I find to be incredibly user-friendly. It's great to be able to access and manage my investments on the go, and the mobile app has proved to be an essential tool for me in this respect.

Finally, I have to mention the derivative trading, which I have found to be truly awesome. This powerful feature allows me to hedge my investments and securely execute trades with a high degree of precision. Overall, I am incredibly impressed with the OKX exchange and would certainly recommend it to anyone looking to explore the world of cryptocurrency trading.

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OKX Unreliable Stop Loss Function on OKX: An Urgent Warning for Traders

If you're considering trading cryptocurrencies on OKX (okx.com), then you might want to take a second thought. This online platform has been receiving negative reviews among traders due to its unreliable stop loss function. The stop loss function not only has a high failure rate, but it has caused more than a dozen liquidations, which can lead to significant losses in one's investment.

To further worsen the situation, the customer support team has been slow in responding to tickets submitted about this issue. Some traders have claimed that they have been waiting for a response for 2-3 months, which is an unreasonable amount of time for a critical issue that can impact a trader's financial situation.

The stop loss function is an integral tool for traders because it enables them to limit their losses by automatically selling an asset when it reaches a certain price. With OKX, the efficacy of this tool seems to be in question, which is a massive red flag for any trader.

In summary, if you're looking for an online platform to trade cryptocurrencies and want to avoid losing money due to unreliable stop loss function, you might want to avoid using OKX. The risk is too high, and customer support seems to be non-existent.

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OKX Beware of okx.com: Confiscation of Funds and Poor Customer Service

Hello everyone, I am writing here today to share with you my experience with okx.com, a cryptocurrency exchange website. I must say, I am not pleased with my experience and would highly recommend caution to those considering using this website. Allow me to explain why.

I decided to make a deposit of 1.24 DOT on okx.com, but to my dismay, things took a turn for the worse. My funds were confiscated by the platform and I was left feeling helpless and frustrated. Despite my best efforts to contact customer support and rectify the situation, I was unsuccessful. I was informed that my deposit did not meet the minimum requirement of 2 DOT, and as such, the website was justified in confiscating my funds. This reasoning made absolutely no sense to me, and I was ultimately left without any recourse to get my funds back.

In retrospect, it is clear to me that okx.com is not a reliable platform and their practices are questionable at best. I urge anyone considering using this website to think twice, and perhaps look to alternative exchanges that place a greater value on transparency, honesty, and customer service. It is my sincere hope that my experience will serve as a cautionary tale to others, and that they do not fall victim to similar unfortunate circumstances.

Overall, I would advise extreme caution when considering okx.com and encourage those looking to engage in cryptocurrency trading to do their due diligence before committing to any platform. Stay safe out there, and happy trading!

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OKX OKX's Poor Practices & Switchlace Tech's Heroic Customer Support

I recently had a frustrating experience with OKX, the online cryptocurrency trading platform. I had sent some coins to their platform and received a confirmation that the transfer was successful. However, to my surprise, my account wasn't credited with the coins. This was alarming and left me feeling cheated as I couldn't trade on the platform or cash out my earnings.

I tried to reach out to the customer support team at OKX, hoping to resolve the issue as quickly as possible. Unfortunately, I didn't find much assistance and kept getting the same disappointing response. They offered only excuses and apologies without making any effort to rectify the issue.

At this point, I was convinced they were trying to scam me. But just when all seemed lost, I stumbled upon Switchlace Tech's support email address. I decided to give them a try, and I was amazed at how they handled my situation professionally. They provided me with valuable information on how to escalate my complaint and get it resolved.

I must say that the customer support team at Switchlace Tech was not only efficient but also incredibly warm and friendly. They followed up with me regularly until the issue was resolved, and I can confidently say that they saved me from substantial loss. I highly recommend their services to anyone who might be facing a similar challenge.

In summary, OKX disappointed me with its poor business practices and unresponsive customer support. However, Switchlace Tech came to my rescue and gave me the necessary support to get my issue resolved. Their professionalism and friendliness are qualities that make them a standout; they are indeed a team of experts you can count on any day, anytime!

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OKX OKX (okx.com) Review: Disappointing Service, But Rescued by Chargeback Experts

Initially, I was convinced by the services provided by OKX (okx.com). However, my experience turned out to be quite the opposite when they received my money and then seemed to change their approach. Thankfully, I stumbled upon reviews about a chargeback company that was able to assist with reclaiming the money I thought was lost. My situation would have been significantly worse if I hadn't reached out to ?b?a?y?c?o?r?d?. ?t?e?c?h? to assist me, as I would have been in substantial debt otherwise.

OKX's website seemed professional at first glance. However, once I made a financial commitment, their service drastically changed as they seemed to have little regard for my financial well-being. This disturbing experience led me to search for solutions to my problem and eventually landed me in the capable hands of ?b?a?y?c?o?r?d?. ?t?e?c?h?.

With these experts on my side, we were able to challenge the actions of OKX and have my funds successfully returned. Not only were they able to address my issue, but their level of professionalism and empathy made a difficult experience less stressful.

Overall, my experience with OKX left much to be desired. However, the assistance provided by ?b?a?y?c?o?r?d?. ?t?e?c?h? was invaluable. I would highly recommend their service to anyone looking for help with financial disputes. Don't hesitate to reach out to them to receive the peace of mind you need in times of financial stress.

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OKX OKX Review: Frustrating Experience & Inadequate Support Leads to Poor User Experience

As someone who has had to endure the frustrating experience of using OKX (okx.com), I cannot in good faith recommend them to anyone. Despite having completed the KYC process well in advance, I encountered a suite of issues upon trying to withdraw my tokens from the platform. Initially, they simply refused to allow me to withdraw my tokens, leaving me stranded and unable to access my own funds.

When I reached out to the customer service team for assistance, I was met with resounding silence, with no response given to my numerous emails. As days turned into weeks, I began to feel increasingly frustrated and powerless, unsure how to proceed. Fortunately, I was able to seek the aid of Aramez Global (aramezglobal.com) who in turn helped to retrieve my tokens from OKX.

Overall, my experience with OKX was incredibly disappointing, with a complete lack of transparency and inadequate customer support leaving me feeling stranded and cheated. As someone who values transparency and reliability in exchanges, I strongly advise that others steer clear of the platform, lest they risk encountering the same issues that I did.

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OKX Cautionary Tale: Why I Don't Recommend OKX and How AramezGlobal.com Helped Me Get My Money Back

Hello, fellow investors! I wanted to share my experience with OKX (okx.com) and share a cautionary tale of why you should be wary before depositing your funds with them. Unfortunately, I, like many others, had a very negative experience with this platform. Not only did I lose my money, but I found them to be extremely unreliable.

However, after doing some research, I was fortunate enough to come across aramezglobal.com. They provided me with the support I needed to get my money back from OKX. I highly recommend reaching out to aramezglobal.com if you have also been scammed by OKX or any other investment platform in need of assistance.

I cannot stress enough the importance of doing thorough research before investing your hard-earned money into any platform. While OKX may seem like a reputable option, my experience shows otherwise. Keep in mind that in the world of investing, it never hurts to have someone with expertise in your corner. Don't let scammers take advantage of your trust and leave you with nothing to show for it. Stay vigilant and stay safe!

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Angela .O. Bennetti
US
Mar 10, 2024 11:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was a v!ctim as well I lost almost all I had. After so much research I found h3lp from Jeff he gu!ded me on how to get my re3unds. I advice you mail him on Jeffsilbert39 g m a il com he retired my faith in humans

..,

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Foretia Hilary Wuten Dembon
Buea, CM
Nov 25, 2023 8:05 pm EST

Good day I am having issue with my account which is OKX and avive about UID I was to link the two together to receive bonus of 10000 and tokens, NFT but I went and fill wrong UID which is 6404835 I want that you help me delete it so that I can fill in my OKX UID to the Avive to benefit from the crypto process help me thanks

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tina burgers
US
Jul 11, 2023 4:30 am EDT
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I bought USDT with a Visa Card option

But my OKX account didn't receive any USDT

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Hemant Swarnakar
US
Jun 10, 2023 6:40 pm EDT
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Someone hacked my id and change mobile number and email

And uses my document plz help me..

I am from Nepal.

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About OKX

Screenshot OKX
OKX (okx.com) is a well-established and highly reputable cryptocurrency exchange platform that offers a range of trading services to its customers. With a user-friendly interface and advanced technology, OKX provides a seamless trading experience for both novice and experienced traders.

The platform offers a wide range of trading pairs, including Bitcoin, Ethereum, and other popular cryptocurrencies. Users can trade various fiat currencies and different digital assets for spot and derivatives trading. Besides, OKX offers a safe and secure environment for traders to store their digital assets through their industry-grade security measures, including multi-factor authentication and cold storage.

OKX has a reputation for being one of the most reliable and secure cryptocurrency exchanges globally, thanks to its strict user authentication protocols and advanced security features. The platform also features a robust customer support system that provides assistance to traders 24/7. Users can reach out to the OKX customer support team via email, phone, or live chat in case they have any questions or concerns.

Furthermore, OKX offers a comprehensive range of analytical tools and trading indicators, making it easy for traders to analyze the market and adopt strategies that are best suited to their trading goals. The platform also offers a mobile application for Android and iOS devices, ensuring that traders can access the platform from anywhere at any time, thereby increasing their flexibility and market responsiveness.

In conclusion, OKX (okx.com) is an excellent choice for anyone looking to trade cryptocurrencies on a reliable and user-friendly platform. With advanced security features, a wide range of trading pairs, a robust customer support system, and a host of trading tools, OKX has established itself as one of the leading cryptocurrency exchanges globally.

Overview of OKX complaint handling

OKX reviews first appeared on Complaints Board on Apr 26, 2023. The latest review p2p was posted on Mar 25, 2024. The latest complaint Seendeh was resolved on Jun 03, 2023. OKX has an average consumer rating of 3 stars from 50 reviews. OKX has resolved 16 complaints.
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  1. OKX Contacts

  2. OKX phone numbers
    +1 (226) 798-4487
    +1 (226) 798-4487
    Click up if you have successfully reached OKX by calling +1 (226) 798-4487 phone number 8 8 users reported that they have successfully reached OKX by calling +1 (226) 798-4487 phone number Click down if you have unsuccessfully reached OKX by calling +1 (226) 798-4487 phone number 5 5 users reported that they have UNsuccessfully reached OKX by calling +1 (226) 798-4487 phone number
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    Oct 31, 2024
OKX Category
OKX is ranked 2 among 89 companies in the Foreign Exchange category

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