Beware
I had a Omaha Steaks retail store in my general area but it closed about two months ago. Since then I have been bombarded with mail telling me that I could go to two of their stores in another state and receive fantastic bargains. Today I received an envelope that must have cost them two dollars to mail and it had a flyer inside advertising "Free Shipping" if I would go to their stores in this other state and place my order. It is at least 50 miles to these other stores so that would mean 200 miles of driving just to place my order, go home, and come back again at a later date.
I called Omaha Steaks today and asked about this and was no more than 30 seconds into my tale of woe and the guy hung up on me after asking me "when are you going to place your order"? I called back, got a different guy, who at least listened to me, and said "its only 22 miles to (the other stores). I asked him if he was aware that the Potomac River seperated the two states and he had no idea what I was talking about. At that time he got incredibly offensive and said that he didn't have time to talk to me if I wasn't going to place an order. Beware. Do not deal with this company. They hire rude and impatient people.
The complaint has been investigated and resolved to the customer’s satisfaction.
Dishonesty
The Oamaha steaks I received as a gift for Christmas were pretty bad...don't bother with the hype. Get your meat fresh from the market...honest!
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a gift basket promised before Christmas on Dec 23 for my son. He was subsequently notified on Dec.24 the order would be delivered over a week later on January 3rd. This would mean a shipping time of over two weeks
I order one package got charged for 2 but confirmation on one on Jan 18th nothing else 2 orders at $48.98 each
I purchased a online order end of the year sale,meat and chicken bundle for 59.99 I paid with my debit card that cleared.The company gave me my order number [protected],they also gave me a tracking number-Am215313425cn.If you try to use theses numbers the company says your order doesnt exsist
This is the second time using your product after reviewing it and trying it I find that your meat is nothing more than compatible with the local supermarket. The packaging sizing and appearance were totally fabricated. I could send you pictures on your request. Very disappointed.
order number [protected]-002
From Dolly DeFalco
to MR & Mrs Robert DeFalco
No cold pack in box
Contents not cold
Just opened 1544 Pub Style Battered Cod bar code 2161301544EKEHR21. And it looks like one of the cod pieces was missed by quality control.
Today's date: 12/31/2022
Order [protected]-001
No delivery that was promised for Dec 29, 2022.
Promised delivery again for Dec. 30 and Dec 31. No delivery as promised.
Omaha steaks said package was on the truck for delivery every time I called.
This order was never cancelled.
Patricia Klug
6439 S. Miller Way
Littleton CO 80127
[protected]
The hamburger and steaks turned brown when they defrosted. The hamburger tasted old the pork chops were tough. The filet mignon’s turned brown but tasted ok. Not very happy with the quality of your meats
A gift non properly wrapped and steaks spoiled. Can’t get through to email custserv@omahasteaks.com
We received a package for Christmas from my in-laws. I fixed hamburgers tonight for my family. My husband bit into his hamburger and spit out "bone". It was a TOOTH! Gross never eating this meat again. I'm contacting Omaha Steak customer service immediately. I highly recommend not eating their steaks. The ground beef had a funny taste as well.
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