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CB Online Shopping OnlineComponents.com I have to say that I completely unimpressed with this organization
OnlineComponents.com

OnlineComponents.com review: I have to say that I completely unimpressed with this organization 4

B
Author of the review
5:15 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I have to say that I completely unimpressed with this organization. I ordered several part from the same manufacturer and needed them fast enough to justify UPS overnight shipping. All items were in stock yet they shipped out only half the order overnight.

No explanation was offered for why the rest was not shipped and the company sale rep was borderline rude when I asked to have the shipping charges refunded. They refused to connect me to a supervisor for further action. My only recommendation for this organization is to find someone else, anyone else to do business with.

When a business invests extra scarce funds for overnight shipped there is a reason for that; it means it is needed and we don;t want to wait for happy hour or coffee breaks to have the order serviced.

In short they don't care. No wonder I am starting to prefer offshore suppliers.

4 comments
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J
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JanW
NL
Aug 09, 2010 3:22 am EDT

We hat the same experiences. We placed a credit card order about us$ 4000 and we got a confirmation by email.
But after that we have send about 20 emails, and called several times, and finally after 3 weeks they told us that they couldn't deliver.
This is the company with the most terrible communication i know.

K
K
kmva
PR
Oct 22, 2010 2:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just bought some parts from them and they are charging me double on my credit card. I wrote them several times to clear this up and today they finally said that I have to wait 2 business day to have my money available! It's a shame, like Bigelowe said we are working on scarce funds, they are being disrespectful to all of us.

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BRoor
US
Mar 10, 2011 3:01 pm EST

I purchased a part from them and it never arrived. Tracking showed it returned to sender and when I contacted them they agreed to a refund. I have waited 4 weeks now for my refund, despite more than 5 phone calls. Customer service will tell you what you want to hear and then nothing happens. NEVER USE THIS COMPANY!

Z
Z
zijo
GCMC, AU
Aug 06, 2012 6:33 pm EDT

Onlinecomponents.com is a scam company,
first they tried to charge me unrealistic price for delivery, i tried to cancel the order but they never responded
2 months later they informed me that they shipped the parts and they did but in between i ordered parts form the other company and received it within 3 days

  1. OnlineComponents.com Contacts

  2. OnlineComponents.com phone numbers
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  3. OnlineComponents.com emails
  4. OnlineComponents.com address
    2425 South, 21st Street, Phoenix, Arizona, 85034, United States
  5. OnlineComponents.com social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
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