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Capital One

Capital One review: scam 4

D
Author of the review
12:24 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I've been a customer of Orchard mastercard for yrs.now.never late, good rating.Said I would receive periodic increases accordingly.Never got such.called to inquire & was told I'd have to "Pay"for any increases given to me.I established this card after a bankruptcy to build it up.it's doing anything but.and Now...If I close it it's held against me.The advice I have is wait & get a REAL credit card through a legitimate co.if needed that bad.if it isn't I'd suggest you to pay cash!or do without.

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Darla Posney
1 comments
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Dec 28, 2007 12:00 am EST

This company even calls when you are with a debt management organization and they are not permitted to call you. I have referred them to the company so many times and all I hear from them is that they won't call again... what a joke. They are violating all our rights I believe.

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Winston
US
1 comments
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Jan 09, 2009 5:36 am EST

They said my wife has a credit card account past due but she has no credit card nor has she ever. They called her workplace and said she would be served papers at work if she did not respond. They want to settle out of court and I believe this is a scam to scare people into sending money to them.

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CDuran
Denver, US
1 comments
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Apr 20, 2011 3:06 pm EDT

I am having problems correcting the phone number that is on file with the reporting credit agencies. How can I correct this problem? and possible talk with a live person instead of getting the run around with voice mail. This is very fustrating.

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P.O.D.
Denton., US
1 comments
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Feb 28, 2012 9:36 pm EST

OMG! If I knew about all the complaints w/ Orchard Skank, I would've never applied. At the time, I was a singe mom (divorced) & tried to build a credit. I paid $300.00 as a "deposit". Since, they keep on being dishonest (annual fee that keeps on changing w/o my knowledge), I decided to close the account. When I asked how long it would take for them to refund my deposit, they told me via phone that it would be 180 days. Today, I recv'd an email saying they will not refund at all! Is this right? They can go to HELL!

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  1. Capital One Contacts

  2. Capital One phone numbers
    +1 (800) 481-3239
    +1 (800) 481-3239
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    11%
    Confidence score
    USA and Canada
    +1 (877) 383-4802
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    General Customer Service
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    Credit Card Accounts
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    Auto Financing
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    Home Loans
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    Home Equity
    +1 (800) 926-1000
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    Personal Loan
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    Investing Products
    +44 800 952 5267
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    United Kingdom
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    Capital One Recruiting
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  3. Capital One emails
  4. Capital One address
    15000 Capital One Dr., Richmond, Virginia, VA23238, United States
  5. Capital One social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  7. View all Capital One contacts
Capital One Category
Capital One is ranked 6 among 414 companies in the Banks category
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