otter.ai’s earns a 2.0-star rating from 1 reviews, showing that the majority of users are somewhat dissatisfied with transcription service.
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Mixed experiences with Otter.ai
As someone who has used Otter.ai, I must say that my experience has been quite mixed. On one hand, the AI transcription feature is quite impressive and has saved me a lot of time during meetings. However, the customer service aspect leaves much to be desired. There have been instances where I faced billing issues and the lack of a responsive support team made it frustrating to resolve. Additionally, the software can be intrusive at times, automatically joining meetings without permission. While the platform itself has its merits, the overall experience is marred by these shortcomings. If you value efficient transcription but can overlook customer service hiccups, Otter.ai might still be worth a try.
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Pros
- Accurate transcription
- Real-time collaboration
- Multi-device syncing
- User-friendly interface
- Robust search feature
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Cons
- Limited transcription languages
- Occasional accuracy issues
- No offline functionality
- Basic plan with limited features
otter.ai Complaints 0
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Is otter.ai Legit?
otter.ai earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Otter.ai has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Otter.ai has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
otter.ai as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
About otter.ai
The platform provides features such as the ability to share transcripts, highlight key points, and insert images or audio clips for context. Otter.ai also integrates with video conferencing tools like Zoom, Microsoft Teams, and Google Meet, allowing users to capture and transcribe conversations held in these digital environments.
Users can access Otter.ai's services through a web-based application or mobile apps available for iOS and Android devices. The company offers different subscription plans tailored to individual, business, and educational use, with varying levels of functionality and access to support.
In addition to its core transcription service, Otter.ai includes tools for editing transcripts, generating summaries, and exporting text in various formats. The platform employs machine learning to improve its speech recognition and transcription accuracy over time, learning from corrections and custom vocabulary added by users.
Otter.ai aims to serve those who require accurate and searchable transcripts of spoken content, offering a solution to capture and organize verbal information efficiently. The company's products are designed to cater to professionals, educators, students, journalists, and anyone else who may benefit from automated transcription services.
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3. Writing the title:
- Summarize the main issue with Otter.ai in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Otter.ai. Mention key areas of concern, any transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
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Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against Otter.ai on ComplaintsBoard.com. Remember to use simple language and provide all necessary details.
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otter.ai Contacts
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otter.ai emailslegal@otter.ai98%Confidence score: 98%Legalpress@otter.ai98%Confidence score: 98%Communicationmitchell@otter.ai96%Confidence score: 96%
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otter.ai social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 02, 2024
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