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CB Fast Food Chains Papa John's delivery driver took my money!
Papa John's

Papa John's review: delivery driver took my money! 47

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Author of the review
12:00 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

My family and I ordered from Papa Johns Store At 4535 Falls Road tonight almost $30 worth of food. I had just gotten a $50 bill changed for my meals for the upcoming week, and I had the money with tip a total of $32 ready for the delivery person. When this person came I mistakenly gave him the $50 and not The $32. I realized this and ran out to try and catch him. He was long gone. Now you and I both know that these delivery drivers check what you give them and if its short come immediately back to bet what they were owed. I once didn't have the correct amount and realized this when the driver came back and gave him the amount that was due plus a tip. When I called the store I talked to the driver and he said he would see what he could do, I then talked to the manager and unfortunately he said at the end of the night the drivers would pay what they owed the store and the rest over that would be their tip. He said it was my word against the (untruthful) driver. You and I both know that this driver will not of course be over on what he collected. This was a stupid mistake on my part one which I will never do again, but just had to get this one out there to let everyone know watch what you give the pizza delivery guys, because if you make an honest mistake its your loss. The right thing for this driver to do would have been to come back and ask if I really meant to give him this much money, this would have caught the mistake and I would have even given him more of a tip for being honest. I work with independent contractors for one of the oldest and most respected courier companies in the Baltimore, Maryland area and our people would have never done anything as dishonest as this. My brother gave his life in Vietnam 40 years ago this March for the freedom we all share including the dishonest Papa Johns Delivery Staff. The Manager could have also handled this incident a little different.

Ripped off In Baltimore.

47 comments
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gurontooburton
Edmonton, CA
Jun 16, 2016 6:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

If ordering pizza over the internet is your biggest complaint in life you belong in the biggest class of losers! Get a life idiot!

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Donna Miller Stewart
Gallipolis, US
Jun 16, 2016 6:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

When you first opened your Gallipolis Papa Johns, everything was perfect. It may be that professionals helped with the Grand Opening. Your sauce is blah and watery and ruins your pizzas taste and appeal. My family and friends have mentioned the same complaint. I have returned to Pizza Hut. I suggest that your company look into this as I feel this is a legit complaint. I am not looking for free pizzas or coupons. I just want your store back to the out of this world tasting pizza. Thank you.

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Ralyn333
US
Aug 11, 2016 5:55 am EDT

I recently lost a loved one and failed to eat about a week. I finally woke up this morning with a desire to order my from my favorite pizza place. I put a jacket over my pajamas, drove to the drive thru window picked up my pizza, and headed home to curl back up with the tv. My intentions was to devour this entire pizza. Unforturnently the pizza was not good enough to even make it through the third piece. The pizza was overcooked. A little to crunchy with a burnt after taste. Then to top it all off their was know sauce. I sometimes get extra sauce because I love the sasuce. That is what makes a pizza a pizza. Anyway mine had none. now I'm sitting here with over half a pizza and hole in my stomach. On that note I am going to have to suffer through this pizza cause we all know, When you are truly hungry you would litrally eat anything.

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Lael Rose
US
Aug 15, 2018 10:17 am EDT

I received a pizza delivery about a week ago that was cold, had no sauce, limited toppings and was rubbery & chewy like it had been reheated in the microwave. I completed the survey expressing these issues and never received any feedback. Extremely disappointed. Poor customer service.

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Rakia Smith
US
Aug 29, 2018 12:31 am EDT

I ordered the parmesan breadsticks and all of them are burnt.

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Bjsnavley@yahoo.com
US
Sep 01, 2018 2:18 pm EDT

My pizza was burnt and I couldn't eat it. Please refund my purchase of the pizza.

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  1. Papa John's Contacts

  2. Papa John's phone numbers
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  3. Papa John's emails
  4. Papa John's address
    2002 Papa John's Blvd, Louisville, Kentucky, 40299, United States
  5. Papa John's social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Papa John's Category
Papa John's is ranked 5 among 60 companies in the Fast Food Chains category