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Parveen Travels
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Parveen Travels Complaints 1

ComplaintsBoard
S
3:05 pm EDT

Parveen Travels very poor service

A very unprofessional rude staff off Parveen Travels, forget about the drivers & helpers but even in their main office of Koyambedu in Chennai. My son is a regular who travels between Chennai & Hyderabad. Today because of the heavy traffic ( even the bus operators were aware ) my son was late by 7 min. He was supposed to reach by 7.45 he reached at 7.52, by that time the bus left & my son was desperate to speak to the staff who were rude & not ready to speak or give a solution. I was trying desperately to speak to the staff & when the staff was not ready to speak I asked my son to switch on the speaker & I said please suggest me where can I catch the bus if i go by cab for which i was ready to spend, but to no avail.
My submission is :
Ok I have been late by 7 min & the bus left that's ok but that does mean that the staff will not speak to me or my son, reply to the queries that have been posting as a desperate help
If i was late by 7 min the bus has left & i face the trauma, waste of money, time etc. But will the operator take the responsibility if the bus gets delayed ( which has happened N number of times)
If the customer was delayed because of unavoidable circumstance is it not the responsibility of the bus operator when he was told the passenger is coming in 5 min to wait. ( the operator called only once & was told the passenger reaching in 5 min)
After desperate calls in the landline the staff picks the phone & refuses to give a solution & has the audacity to say " bus has gone do whatever you want to do"

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Parveen Travels earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Parveen Travels to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Parveen Travels is known for their high standards and safety. If you're thinking about dealing with Parveen Travels, it's wise to check how they handle complaints.

We found clear and detailed contact information for Parveen Travels. The company provides a physical address, 2 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Parveentravels.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

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Parveentravels.com you are considering visiting, which is associated with Parveen Travels, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

According to our analysis, Parveen Travels appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

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  • Parveen Travels protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Overview of Parveen Travels complaint handling

Parveen Travels reviews first appeared on Complaints Board on Aug 30, 2019. The latest review very poor service was posted on Aug 30, 2019. Parveen Travels has an average consumer rating of 1 stars from 1 reviews. Parveen Travels has resolved 0 complaints.
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  1. Parveen Travels Contacts

  2. Parveen Travels phone numbers
    +1 (800) 102-0999
    +1 (800) 102-0999
    Click up if you have successfully reached Parveen Travels by calling +1 (800) 102-0999 phone number 0 0 users reported that they have successfully reached Parveen Travels by calling +1 (800) 102-0999 phone number Click down if you have unsuccessfully reached Parveen Travels by calling +1 (800) 102-0999 phone number 0 0 users reported that they have UNsuccessfully reached Parveen Travels by calling +1 (800) 102-0999 phone number
    Customer Service
    +91 444 900 7555
    +91 444 900 7555
    Click up if you have successfully reached Parveen Travels by calling +91 444 900 7555 phone number 0 0 users reported that they have successfully reached Parveen Travels by calling +91 444 900 7555 phone number Click down if you have unsuccessfully reached Parveen Travels by calling +91 444 900 7555 phone number 0 0 users reported that they have UNsuccessfully reached Parveen Travels by calling +91 444 900 7555 phone number
    Customer Service
  3. Parveen Travels emails
  4. Parveen Travels address
    AB Towers, № 148, Perambur Barracks Road, Purasawalkam, Chennai, 600007, India
  5. Parveen Travels social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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