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PayFlex Systems USA

PayFlex Systems USA review: Dependent care

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I joined Fox Corp in October of 2021, when I signed up I elected the Payflex benefit on the expectation the benefit was available to me.

Since I had previously been employed that year and elected the benefit at the other company -- I was made aware I could elect this tax benefit twice in the same year - even if it was through different employers.

They took the money out of my account anyway and I began to notify Payflex and my employer and neither would answer the questions, both sides blame to the other.

I have 4 children. I took the election with the intention of using it and not knowing the limits of the usage with only one company. I very quickly corrected that I did not want the election because it would not be possible for me to have it twice in one year. I never ever made a claim or took any money -- but they kept the money they took from me.

This is unfair and I have emails and phone logs of all the times I've called and asked for help. This is unfair.

I have tried so many ways to be patient and get help and neither side will help me. What are my options

How can I make an appeal or something>>>

Desired outcome: I would like my money given back or rolled into the next year. The tax year 2022 allowed for that and they still did not allow it to happen for me.

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  1. PayFlex Systems USA Contacts

  2. PayFlex Systems USA phone numbers
    +1 (844) 729-3539
    +1 (844) 729-3539
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    Customer Service
  3. PayFlex Systems USA emails
  4. PayFlex Systems USA address
    10802 Farnam Dr. № 100, Omaha, Nebraska, 68154-3200, United States
  5. PayFlex Systems USA social media
  6. Olivia
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    Nov 20, 2024