PC HelpSoft
Reviews and Complaints

Programme inutilisable et dangereux comme plusieurs utilisateurs le relatent.

Utiliser en lieu et place Avast par ex. Le but de PC Helpsoft et de vendre frauduleusement des "assistances" téléphoniques, en plus du programme en lui même qui ne fonctionne pas - bien entendu - et au pire détruira vos fichiers source de Windows.

Attention car ils ont acheté les avis positifs que l'on trouve sur le net.

PC Helpsoft ont essayés plusieurs fois de me contacter - SPAM - alors même que je me rappelle pas avoir laissé mon no de portable quelque part. Par tél. et SMS.

Je me suis déjà POURTANT fait avoir en 2016 par ces escrocs, qui tentent à tout prix de vendre leur assistance, et qui prendront la main sur l'ordinateur. NE JAMAIS OBTEMPERER.

Par ailleurs, impossible de modifier mes données personnelles. Elles ont été enregistrées à mon insu, lors du premier achat + contact téléphonique en 2016, arnaque qui m'a coûté cher (entre 200.-- et 300.--) à l'époque. Et depuis tout ce temps, ils les ont conservées, prudence.

Impossible de modifier mes données personnelles, car sur leur site - qui n'en est pas un, à part pour appâter les clients avec des offres trompeuses - donc d'effacer mon no de portable. Aucune possibilité d'avoir accès aux moyens de paiement - Paypal en l'occurrence - et de supprimer ces données dans mon profil. Cette rubrique n'existe simplement pas.

En plus sur le site de PC Helpsoft selon recherche Google - référencé tout en haut - fait une offre "intéressante" pr Device Updater et PC Cleaner soit avec rabais etc. et le montant effectif à valider dans Paypal est ensuite soudain de env. 20.-- CHF plus élevé, et cela les deux fois. Arnaque !

La dame au tél. - que j'ai remballé en exigeant qu'ils arrêtent de me contacter - était au courant du produit Driver Updater, soi-disant pour aider à mettre à jour les driver, l'utilisation de Paypal etc.

ATTENTION: J'ai stoppé les paiement répétitifs sur Paypal - dans les \ paramètres \ paiements \ paiements automatiques. AVANQUEST est maintenant inactif.

D'autres programmes utilisent la même mèche, soit endommager les fichiers source de l'ordinateur pour ensuite mieux les "restaurer", comme par ex. RESTORO, pire encore.

I got this thing called a year subscription of driver software from PC HelpSoft a while back. The first time I tried using it, it wrecked my whole computer. Like, I had to go and reinstall Windows just to get everything back up and running again. So I figured, hey, maybe I should ask for a refund or something. But no, no response, no nothing. Nada. Zilch. It's like they took my money and ran. So if you were thinking of buying something from these guys, I'd say, like, have second thoughts or something? Like, maybe look around a little more before you go and blow all your cash on some dodgy software you can't even use. I mean, that's just my opinion, man.

So, I recently purchased some software from pchelpsoft.com and I must say, I am quite disappointed. The autorenew feature is a real pain! It's sneaky because it's buried in the terms and conditions, and if you don't pay close attention, you might miss it. When I first made my purchase, I figured I was buying the software for a one-time fee. But then, I noticed that the autorenew kicked in without warning, and my credit card was charged for an additional fee I wasn't expecting.

To make matters worse, cancelling autorenew wasn't as easy as it should have been. I had to cancel each individual element of my purchase separately. This just added more frustration to the already complicated situation. And don't even get me started on the refund policy! The company claims they don't offer refunds, which seems pretty unfair to me.

Overall, I would say PC HelpSoft's autorenew policy left a bad taste in my mouth. It's not exactly customer-friendly, and it's just downright sneaky. I really wish they would be more upfront about this policy, and make cancelling it more streamlined. Until they do, I won't be using their services again.

I highly recommend not using PC HelpSoft (pchelpsoft.com) at all costs. My experience with them was terrible and my computer was ruined after downloading their so-called "updates." After restarting as their program requested, my computer lost all its operating systems and I couldn't even open it anymore. It was a total disaster! I felt so frustrated and angry that I had wasted my time and money on their service which did nothing but cause more harm than good.

It's disappointing to see how many people have had the same negative experience as me and yet they continue to offer this service. It's a scam, and they don't care about their customers' satisfaction or well-being. It's a shame that such fraudulent companies still exist, and I hope that this review will save someone else from falling victim to their deceitful practices.

So, if you're looking for reliable computer assistance, look elsewhere. Don't waste your time or money on PC HelpSoft. Trust me, you'll regret it!

I recently made a purchase from PC HelpSoft's website for their Driver Updater & PC Cleaner software. Installing these programs on my laptop turned out to be quite the nightmare! Immediately after installation, I noticed that two of my commonly used apps - Dragon Naturally Speaking and NitroPro PDF - were disabled and would not function properly.

Needless to say, this was not the experience I had expected. I found it frustrating that the products I had purchased were causing such issues. And to make matters worse, getting a refund from PC HelpSoft for their 30-day money-back guarantee was harder than pulling teeth.

Despite the frustration I encountered, I will say that the interface of the software was easy to navigate. However, when it came to practical use, it was nothing short of a disaster. Given my experience, I would not recommend purchasing from PC HelpSoft.

I need to tell you all about PC HelpSoft (pchelpsoft.com). So, on the 3rd of last month - October, that is - they took a whopping $60.59 right out of my bank account. Like, what the heck? And I didn't even say they could! Anyway, I've been trying to get in touch with them for like, days now, and no one has picked up the phone or dabbed back to me on emails. Rude much?

So, here's the tea. I was told that I totally didn't need their product (whatever it is!) and I never even downloaded the thing. I mean, why would I? And you know what's even worse? They wouldn't return my moolah (that's money, by the way). And I cancelled that product like, literally minutes after they did their little transaction thing. But they didn't even give me a chance to comment or anything. Talk about shady!

So, long story short, these guys are a complete rip-off. Stay away from them if you don't want to end up like me - with an empty wallet and a grumpy attitude. Not cool, PC HelpSoft, not cool at all.

I went ahead and bought this software from pchelpsoft.com thinking it was some other software company. I forked out $135 for what I believed to be a lifetime license for the pro version. But guess what? It turned out to be a one-year subscription for a non-pro version! Bloody hell! I was not happy and pissed off at this point. I quickly sent a request for a refund, but no response followed. The so-called 'guarantee' of a refund was just a few days after buying the software. Man, what a rip-off!

Anyway, I didn't give up and kept bugging them. Finally, thank God, I got an email stating that my refund request is being processed. It took me a hell lot of effort and time to get to this point. What a waste of time and money!

In sum, pchelpsoft.com is definitely NOT a reliable or trustworthy software company. Their false advertising and shady practices will leave you feeling cheated and frustrated. Stay away from them, folks!

Let me tell you about my experience with PC HelpSoft. Honestly, it was pretty bad. First off, their advertising and fast talkers made me believe they could work miracles for my computer. So, I decided to give their Driver Updater software a try. But instead of updating the right driver, it installed the wrong graphics driver on my computer. This caused a huge headache, and I had to reinstall Windows 10 to correct the issue. Not a great experience, right?

And while they claim to offer a 100% satisfaction guarantee and full refund, the hold time on the phone to get the refund was ridiculous. After waiting for what felt like forever, I finally called back today to check the status of my refunds. And to my surprise (not really surprised, though), they couldn't find my first refund request. Talk about frustration!

Honestly, if you're in the market for PC cleaning software, I suggest you keep looking. Whether it's for your sanity or simply to avoid a headache like mine, don't fall for this company's slick advertising. They may promise you the world, but in reality, they may just end up causing you more stress and frustration than you signed up for.

So, I wanna talk about this company called PC HelpSoft (pchelpsoft.com). I mean, I found them online and was super excited to get my computer all cleaned up and running like new again, ya know? But let me tell you, it was a total letdown.

I paid almost 20 bucks for a service that they said they couldn't even perform! Can you believe that? They told me I had to see a computer tech to fix "other problems" before they could even start their so-called service. And then, get this, they try to upsell me on these super expensive plans just so they can do what I already paid for.

Like, come on, guys. Give me a break. If you knew you couldn't clean my computer without me doing additional fixes, why didn't you tell me before I handed over my hard-earned cash? It's just not good business, if you ask me.

And to top it all off, my computer wasn't even cleaned. I paid for absolutely nothing. It's so frustrating when companies do this kind of thing. Like, don't waste my time or money, you know?

Anyway, I'm definitely reporting this to the Better Business Bureau and the Consumer Affairs agency. Don't wanna see anyone else go through what I did.

I done downloaded that PC HelpSoft program from pchelpsoft.com cuz I was havin some issues with my PC you know. And I paid for it too, not cheap either. But after I used it just twice, it suddenly stopped working. Every time I tried to open it up again it kept sayin "driver not found" and any normal person would know that we ain't all computer experts who can fix somethin like that with just one click. So I tried to reach out for help - called them up, wrote an email, and even went on their live chat support like three different times. But all they kept doin was askin for full access to my computer which made me feel pretty uncomfortable, I ain't gonna lie. But I didn't even agree to it anyhow, so they texted me some suggestions on what to do. Well, guess what, none of their brilliant ideas worked. Not one. I tried uninstallin and reinstallin the program, and even updated it too just for the heck of it. And then they told me to update my windows software as well - I did everything they asked and even more, but the dang program still wouldn't work!

I was gettin so frustrated at this point that I reached out to them again and told them exactly how I felt and that I wanted my money back since their program didn't do what they promised it would. But did anybody respond? Nope. Nada. Zip.

So y'all, don't make the same mistake as I did and waste your money and time on this here program from PC HelpSoft. It ain't worth it at all.

I recently had a frustrating experience with PC HelpSoft (pchelpsoft.com) that I feel compelled to share. I spent a considerable amount of time trying to register the software I had purchased, but encountered numerous roadblocks along the way.

Firstly, I tried to get some assistance from the company's tech support team, but despite speaking to ten different people, I struggled to get connected to someone who could actually help me. The people I spoke to were clearly not native English speakers and had difficulty understanding my issue.

Subsequently, I was promised via email that someone would be in touch with me to provide technical support, but this failed to happen. I tried multiple times to follow up and got the same runaround each time.

To make matters worse, I discovered that PC HelpSoft is not an accredited business with the Better Business Bureau (BBB), so their quality of service cannot be investigated or certified by that regulatory body.

I purchased WinZip Driver Updater from PC HelpSoft on April 9, 2022, and while funds were deducted from my bank account the following day, I still have not been able to access or use the software to update my drivers. It's been over two weeks since my original purchase, and I feel like I've gotten nowhere.

In summary, I cannot recommend PC HelpSoft as a reliable or trustworthy company to do business with. If you are looking for quality technical support and software that works as advertised, you would be much better off choosing a different provider. Save yourself the hassle and avoid this company at all costs.