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3.8 2 Reviews 482 Complaints
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PDFFiller Complaints 482

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K
6:36 am EDT
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PDFFiller Unauthorized Charge

I was charged $96 and I did not authorize this charge. I canceled this account a while ago - sometime in 2021. Please refund me the $96 you took without authorization.

$96 was charge to my checking account on 3/23/2022. This was unauthorized and I will he disputing with bank.

Desired outcome: Refund me my $96 and make sure my account was. It some how reactivated. I have not used this in a long time and haven't had this charged to my account.

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Update by Kendra24
Mar 25, 2022 5:28 pm EDT

I was charged $96 on 3/23 @ 12:00 am. I do not have an account with then and did. Not authorize this charge.

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K
11:22 am EDT

PDFFiller PDFFiller Brookline bank charges

I have an unauthorized charge of $153.50 taken out of my checking account by PDFFiller. I noticed a previous charge of $1.25 that was refunded to my account. It appears maybe that was just a test to see if you could steal all of my money out of my account. I want my money refunded back to my account because I do not utilize this service.

Desired outcome: REFUND MY MONEY AND NEVER CHARGE MY ACCOUNT AGAIN.

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A
11:31 am EDT

PDFFiller PDFFiller

I am trying to sign up for a trial account. Selected the basic account, provided card details and made the payment. 3 times. All three times money was deducted, but kept getting an error on the website saying that the payment could not be processed.

Desired outcome: The payment should have gone through and the trial account started.

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4:13 pm EDT
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PDFFiller Random 96$ Charge

I have been charged 96$ for an account that I had cancelled more than a year ago. Please stop charging me, I'm a university student and have little money to spend much less that amount. The charge was made yesterday March 18 to myself (My email is ramon.[protected]@upr.edu,) I have not used PDF since I cancelled the subscription and this has made me wish I had never gotten the subscription at all.

Desired outcome: I wish to recieve my money back and for my information to be erased so that this will not happen again.

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2:37 pm EDT
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PDFFiller Cancelation

I was charged for perfumer but canceled within the time frame of the trail period. However once I seen the charge on my account I logged back in to cancel it, but it stated it would not be canceled for an entire year. I am not sure the initial cancelation didn't go through but I no longer need it and would like a refund. I am not working and can't afford to pay 96 for something that I do not need

Desired outcome: Please refund my 96 in order for me to pay bills

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2:00 pm EDT
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PDFFiller PDF Filler 96$ Subscription

I started a free trial of this product on or around February 10th, struggled to fill out an important form and that day decided it wasn't worth the money and canceled it. A month and a half later, 3/19, I receive a $96 charge from this company. That is unacceptable, the free trial was cancelled and there is no justification for a charge.

Desired outcome: Refund.

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K
9:05 am EDT
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PDFFiller Charge for $96 from supportpdffiller.com BROOKLINE MA

On 2/19/2022 I was refunded $1.25 I guess for the free trial from [protected] MA S582050411643876 CARD 9943

Today 3/18/2022 I receive a charge The PDF account says free. I looked all over the website to cancel a subscription that doesn't [censored]ing exist!

GIVE ME MY DAMN MONEY BACK!

From the looks of these comments this company is a FRAUD and steal people money from a free trial.

Desired outcome: REFUND!!

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Ric21
Brampton, CA
Jul 27, 2022 6:16 pm EDT
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I never used the website PDFiller and I see a charge has been made to my account for 180$ .I looked all over the website and don’t see any subscription.

Is this the new way to scam people ..need this to be resolved soon and need my money back

ComplaintsBoard
K
5:18 am EDT

PDFFiller Pdffiller--pissed off person

I'm being charged for this yet I never signed up for it. I searched my email and nothing. How do I cancel and report this? I will be contacting my bank as well.

Desired outcome: Refund

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M
3:18 pm EST

PDFFiller Pdffiller

For a year this company has been taking money from my credit card. I reported the issue and it was resolved but recently it has started again $156 was deducted from my credit card.

Desired outcome: Money to be returned

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10:32 pm EST
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PDFFiller pdffiller.com

I unsubscribed from this site straight after I signed up for the trail period as it was a once off use only and only due to COVID-19, I am asking for these funds to be refunded immediatley as these monies where needed to pay for vehicle repairs of which now I am unable to pay for and will not be able to collect me vehicle until these funds are returned to my account, I asking for swift action to be taken and to make a priority please.

Thank you

Desired outcome: Please refund

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9:12 am EST
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PDFFiller Unauthorized charge

I have been charged $96 for a one year subscription to PDF Filler. I was not impressed with PDF Filler February 10, 2022, and I cancelled my trial membership almost immediately, one month later March 10, 2022, PDF Filler took $96 from me through PayPal. I wish that I had researched this pdf filler company first, this appears to be a common problem with pdf filler.

Desired outcome: Please refund my $96

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Update by Lisa Zazzarino
Mar 12, 2022 11:42 am EST

Thank you for your assistance.

I have provided my email address to

support@pdffiller.com

as requested.

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S
7:50 am EST

PDFFiller PDF filler

3/7/22 $96.00 S582064365499200

Was charged for a recurring payment and do not recall using this service.

I would like to cancel my subscription (if I have one) and dispute this charge.

SP

Desired outcome: Refund and subscription cancelled

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S
12:45 pm EST

PDFFiller Billing without consent

Hi

I discovered in my credit account today that I was charged $ 20. I have no idea how it happened.

Requests refunds for charges that were and please discontinue the charges from now on.

Thanks

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6:48 am EST
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PDFFiller Unauthorized credit card charge

I don’t recall ever using this pdf thing, and definitely never put information in for it. I was charged $104 for something I didn’t invest in. And you can’t tell me that my complaint is too short when this company seems to be taking from people. If I make a complaint about a mistake on your behalf it should be resolved regardless of how short of a complaint I make. I just want what was taken from me by you crooks!

Desired outcome: I would like my refund of $104 back ASAP

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Update by Kool Vibes
Mar 09, 2022 2:11 am EST

My name is An’tony Brownlee, I was charged $104 on march,6 2022. I’m not sure why or how this happened. And I was just told I couldn’t file my complaint because of my name, that could’ve been handled differently. That was unprofessional and uncalled for. I would love for this to be handled fairly. I have no idea what pdf is and I’m sure I didn’t spend any money on this. This money was a loan as well. And you people stole that from me.

Update by Kool Vibes
Mar 09, 2022 1:57 am EST

My name is Antony Brownlee and I shouldn’t have to go through so much when money was taken from my account without my say so. I want the situation handled here and now.

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3:22 pm EST
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PDFFiller Pdffiller

I used this service once a month ago for a college essay. I look at my online credit card statement and see that I'm getting charged a little more than $100 for a service I used once! Looking at my account, it says I still have a free account. Why was I charged? How did they even get my credit card? I do not remember entering that information onto the site.

Desired outcome: A full refund and a deactivation of my accounts (I made another one by logging in with a different google account)

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11:48 am EST

PDFFiller pdffiller

I was charged $96 for this "pdffiller" that I know nothing about. I do not have an account and would need to be reimbursed. "Transaction" shows February 13, 2022 from my capital one credit card. Description on credit card is " cko*supportpdffiller.com855-7501663ma"

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5:45 pm EST
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PDFFiller subscription of PDF

I had used the pdf app only for a day. It was not of much use to me but wanted to just try it. I forgot to cancel the subscription which charged me with 160 NZ dollars. The money was taken from my account on 28 th of February. My email address is [protected]@gmail.com. I have cancelled my subscription but still could not get my payment back please do consider this.

I would like to have my money returned as soon as possible please.

Account Information

Account ID

[protected]

Registration Date

01/27/22

Last Login

01/27/22

Basic Account Information

Current Subscription

Subscription type

Basic

Inbound Fax

Not Activated

Subscription term

1 Year

Subscription date

01/27/22

Subscription end date

02/26/23

Desired outcome: Return my money to the account

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6:34 am EST

PDFFiller Unauthorized credit card charge.

On Feb 26, 2022 I was charged$96.00 to my card without my approval, or knowledge. I did not consent to these charges and is like them refunded immediately. I had other bills sent back because of the charge.

Desired outcome: Full refund

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1:19 pm EST
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PDFFiller Pdffiller

I filled in my tax info into a 1040 form while using the free trial 02/24/2022. They wanted a large amount for a SUBSCRIPTION after I was done, so I canceled within the 10 day free trial that same day, and, found a charge in my bank 02/25/2022. I'm canceling my card because they aren't honest and now I don't trust them. I will be using social media to warn others.

Desired outcome: I'd like to get my money back. I've read other complaints about these people and would love to see a lawsuit pay out to those who have been ripped off.

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6:25 am EST

PDFFiller PD filler

The fraud department of my bank just called me to let me know CKO support PdFFillervjust charged $96 to my account. How do I get a hold of their customer service line? I didn't permit anyone to charge my account. I

Desired outcome: I want to speak with someone because I want a refund.

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About PDFFiller

Screenshot PDFFiller
PDFFiller is an online platform providing document management services. It allows users to edit, sign, and share PDF files. The service offers a variety of tools for form creation, cloud storage, and collaboration. PDFFiller caters to individuals and businesses needing to streamline their document workflow.
How to file a complaint about PDFFiller?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with PDFFiller. Make it specific and clear, such as "Unauthorized Subscription Renewal by PDFFiller" or "Difficulty Cancelling PDFFiller Subscription".

4. Detailing the experience: Provide a detailed account of your experience with PDFFiller. Mention key areas such as account access issues, billing discrepancies, customer service interactions, technical problems with the service, or any other specific concerns. Include relevant dates and any transaction details. Clearly describe the nature of the issue, the steps you took to resolve it, including any communication with PDFFiller's customer support, and the response received, if any. Explain how this issue has personally affected you, such as financial loss or significant inconvenience.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as email correspondence, screenshots, receipts, or billing statements. Be cautious not to include sensitive personal information like social security numbers, credit card details, or passwords.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with PDFFiller. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service cancellation, or another form of redress.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description of the issue is easy to understand.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even a resolution from PDFFiller through the platform.

Frequently asked questions (FAQ) about PDFFiller customer service
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Is PDFfiller a legitimate online service for editing and managing PDF documents?

Yes, PDFfiller is a legitimate online service that allows users to edit, sign, and manage PDF documents through their platform.

Are the features offered by PDFfiller reliable and easy to use?

Many users have reported that PDFfiller's features are reliable and user-friendly, but individual experiences may vary.

How secure is my personal information and document data when using PDFfiller?

PDFfiller uses encryption and secure servers to protect users' personal information and document data. However, it's essential to use strong passwords and secure internet connections when accessing any online service.

Does PDFfiller offer a free trial or free version of their service?

PDFfiller offers a free trial for new users, allowing them to try out the platform's features before deciding whether to purchase a subscription.

What is the cost of using PDFfiller, and are there different subscription plans available?

PDFfiller offers various subscription plans with different features and pricing. Visit their website to review the current plans and pricing.

Can I trust the customer reviews of PDFfiller?

It is important to read multiple customer reviews on various platforms to get a comprehensive understanding of users' experiences with PDFfiller.

What is PDFfiller's cancellation and refund policy?

PDFfiller allows users to cancel their subscriptions at any time but may not offer refunds for the remaining subscription period. Review their terms and conditions for specific details.

How does PDFfiller handle customer support and inquiries?

PDFfiller offers customer support through email, live chat, and phone. User experiences with their support team may vary, so it's essential to read customer reviews to gauge overall satisfaction.

Can I use PDFfiller to sign documents electronically and securely?

Yes, PDFfiller allows users to sign documents electronically using a secure and legally binding e-signature feature.

Is PDFfiller compatible with different devices and operating systems?

PDFfiller is compatible with various devices and operating systems, including Windows, macOS, iOS, and Android.

Can multiple users collaborate on a single document using PDFfiller?

PDFfiller offers collaboration features, allowing multiple users to work on a single document simultaneously, depending on the subscription plan.

How does PDFfiller compare to other PDF editing software and services?

PDFfiller offers a range of features similar to other PDF editing software and services, but it's essential to compare features, pricing, and user reviews to determine the best option for your needs.

Are there any hidden fees or charges when using PDFfiller?

PDFfiller's subscription plans are generally transparent, but be sure to review the terms and conditions before purchasing to understand any additional fees or charges that may apply.

Does PDFfiller integrate with other software or services?

PDFfiller integrates with various software and services, such as Google Drive, Dropbox, and Microsoft OneDrive, depending on the subscription plan.

Can I export edited documents from PDFfiller in different file formats?

PDFfiller allows users to export documents in various formats, including PDF, Word, Excel, and PowerPoint, depending on the subscription plan.

How long does PDFfiller store my documents and data?

PDFfiller stores documents and data for the duration of your subscription, and the storage period may vary depending on your subscription plan.

Can I use PDFfiller to create fillable PDF forms?

Yes, PDFfiller allows users to create fillable PDF forms that can be easily shared and filled out by others.

Does PDFfiller offer templates or pre-designed forms?

PDFfiller offers a library of templates and pre-designed forms for various industries and purposes, making it easier for users to find and customize the documents they need.

Can I trust the document conversion feature in PDFfiller to maintain the original formatting?

PDFfiller aims to maintain the original formatting when converting documents, but results may vary depending on the complexity of the document. It's essential to review the converted document for any formatting issues.

Are there any user reviews available for PDFfiller?

Yes, you can find user reviews on various websites and forums. Be sure to read multiple reviews to get a comprehensive understanding of other users' experiences with PDFfiller.

Overview of PDFFiller complaint handling

PDFFiller reviews first appeared on Complaints Board on May 5, 2015. The latest review Dont sign up for free trial unless you want to pay 100$ was posted on Oct 25, 2024. The latest complaint Unauthorized charge was resolved on Oct 09, 2024. PDFFiller has an average consumer rating of 4 stars from 484 reviews. PDFFiller has resolved 328 complaints.
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  1. PDFFiller Contacts

  2. PDFFiller phone numbers
    +1 (800) 831-2050
    +1 (800) 831-2050
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    Customer service
    +1 (855) 750-1663
    +1 (855) 750-1663
    Click up if you have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number 1 1 users reported that they have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number
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    Accounting / Billing
    +1 (617) 963-0233
    +1 (617) 963-0233
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  3. PDFFiller emails
  4. PDFFiller address
    17 Station Street, 3rd Floor, Brookline, Massachusetts, 02445, United States
  5. PDFFiller social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024
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