PDFFiller’s earns a 3.8-star rating from 484 reviews, showing that the majority of users are satisfied with document management and editing tools.
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PDFFiller
Hi everyone,
Please help me. I subscribe to a free trial with the app and advised that I will be assessed of the yearly subscription fee on February 27, 2022. I was just about to cancel my subscription today however, I received an email saying that there has already been an automatic renewal.
I am not aware that this will be assessed today, I do really need the money for my daily expenses.
Please help me.
Desired outcome: REFUND OF $105.6
The complaint has been investigated and resolved to the customer's satisfaction.
PFFFiler
I have no idea and even I dont recall pdf filler and you have remitted 96 USD from my account without any information and approval, so this request you to kindly credit the remitted amount immediately. This charge was made on 2/23/2022. Please refund immediately! I never received a receipt, serial number, order number, or store information from where it was charged. Only shows on my bank account PDFFiler made the charge.
The complaint has been investigated and resolved to the customer's satisfaction.
I cancelled a subscription and now u have a £70.83 taken out of my account and I would like it refunded
I required a sc2 sickline and when I got it I saw that 0.85p had been taken from my account on 20th January which is fair enough, then and I cancelled subscription.
A further 0.85p was taken on 24th January again.
I have just went into my account and there is a £70.83 taken by yourselves after I had it cancelled and would like this money refunded as it is there for household bills that as due to be taken from my account.
I would be grateful that this matter is dealt with asap
Patricia Taggart
Desired outcome: For the account subscription to be actively cancelled and the account deleted so this doesnt happen again
The complaint has been investigated and resolved to the customer's satisfaction.
PDFfiller
I was charged $105.60 USD on a credit card that i never gave yo the number for. i am not sure how my new credit card was connected to this account. taking money from a card other than the one given to you is illegal. please refund.
i have tried customer support but it seems the support page is blank - there is no 24hr chat feature and am unable to find an email address other than a 'noreply'
Please advise of refund.
Desired outcome: refund
The complaint has been investigated and resolved to the customer's satisfaction.
Unauthorized charge??
Your company is charging my card for a product or account I have neither used nor signed up for? I never even heard of y'all until today! I am requesting a full refund!
Desired outcome: Full refund
Pdfiller debit order
Hi My name is Cayghan Douglas and I signed up for the 1 month free trial, but cancelled it after using the service. However money was deducted from my account before the one month trial was over for a year subscription. Please rectify this.
Subscription date: 16/01/2022
Deduction date: 15/02/2022
Thank you in advance.
Desired outcome: Please refund
Unauthorised withdrawal from debit card for the use of PDF filler.
I did not use the service.
Money was withdrawn from my card on 2/12/22 for something that I did not purchase.
I need the amount of US180.00 to be refunded to my account.
This is what came to my email address on 2/12/22.
Desired outcome: I need the amount to be refunded.
Support pdffiller
I was charge for an account that isn’t active, I canceled my plan but still got charge… I need my refund. I don’t ever remember signing up for membership
Desired outcome: Refund me
Canceled their free subscription and still got charged
Only had the app for less than 2 days back in 2021 and decided to delete it and cancel everything now in 2022 i see a a billing statement of 96 dollars and when i go to the billing history it shows another charge! For 96 dollars exactly a year ago. Never authorized i need my money back.
Desired outcome: Refund for a service i didnt use totaling to $192
Unauthorised withdrawal from debit card for the use of PDF filler
I did not use the service
Money was withdrawn from my card on 10/2/22 for something that I did not purchase.
I need the amount of US96.00 to be refunded to my account
This is what came to my email address on 10/2/22
Hi MAUREEN,
There was a purchase outside of the country for $96.00 at CKO*SUPPORTPDFFILLER.C on your Scotiabank Debit Card at 11:27 am EST. Please note, the dollar amount reported is in the currency of the account.
Desired outcome: I need the amount to be refunded
The complaint has been investigated and resolved to the customer's satisfaction.
PDFFiller
I was charged $96 to my debit card two times last february 5, 2020 for the purchase of this pdffiller and as far as I remember i didn't use my debit card in any online transaction. Im wondering where did you get my account number. I didn't authorize any transaction on my account. I want a full refund now!
Desired outcome: Full refund
PDFFiller
I don't have PDF filer nor have I downloaded the app I have no reason to be charged AUD for something I don't use. Can you pls refund the money. My account was charged today 9/2/22
Thank you.
PDFfiller recruitment website.
This company will not answer my complaints as to why they do not flag up early on their “ recruitment” web site that their service is a subscription service ; either paid for or a “ free” trial that requires one to give them personal info and a credit card.
I wasted an hour filling in a form on their” recruitment “ web site first week in Feb this year( 2022) when I was searching for one on the web . The same form was available for free on a government site and had I used this I would not have wasted time on their site.
I and others don’t need their service to fill
in the forms we need and but are tricked via their website to fill in the forms as it is only when one has filled in the form that one finds out one needs a subscription.
If someone from “ PDFfiler” replies to this note, pls do not try and disingenuously suggest that one needs to use their service because it offers special features like electronic signing , for eg.
One does not need to use their service to fill in a form that is freely available elsewhere on the web.
This must be happening to hundreds or thousands of folk a day . Most of whom probably just sigh and move onto the official and free form site.
But then the company persists in sending one an e mail reminder that one has not filled in the form completely or taken out their service to finish it…. Compounding the annoyance !
I’m addition to wasting perhaps millions of hours of peoples time, often re older less tech savvy folk like me, the company is doing untold reputional damage to
it’s brand by continuing to operate their” recruitment” website in this manner.
Desired outcome: The recruitment website used by PDFfiller to drum up business should flag up that it is a subscription service before one starts filling in forms on their site .
The complaint has been investigated and resolved to the customer's satisfaction.
Unauthorized credit charge
I don't have PDF filer nor have I downloaded the app I have no reason to be charged $102 for something I don't use. On February 5. Which is today. It was apparently used when I submitted a form to get a social security card because I had lost my so I needed to get another one and I guess the PDF was used and I was unaware that the I was being charged I thought it was free and I thought it was a one-time use for I think it was like a dollar and I'll be in charge $100 for the year which I don't need that subscription I was just trying to get my social security card I don't need to be subscribed with PDF filer or have this app and I would like to be refunded my money for this mistake I may have made regardless I need the refund I need that money pay my mortgage bill,
thank you.
Desired outcome: I need a full reimbursement of the $102.58
The complaint has been investigated and resolved to the customer's satisfaction.
They charged my card 96 dollars
I’ve NEVER used this website before and somehow they’ve managed to get my card info and steal my money. I’m pressing charges because who the [censored] do you people think you are. And if this isn’t resolved by the end of today you better get ready to hate your life because I will make you regret ever [censored]ing with me.
Desired outcome: Give me ALL my money back and I’m still pressing charges because y’all got me [censored]ed up.
Two account no. It should be only one u1729681201 this one is paid cancel [protected]
On my subscription of date 1-23-22 u1 [protected] is register in a phone that only use for internet sometimes it does not have a phone company contract. Phone description. Samsuns sma 720
The phone thatam using is galaxy s21 g5 idown load pdffiler on this phone and I recieved a new account with pdf filler acct. No ui73012115 please adjust to one account witch is paid ui [protected] my phone is [protected] email [protected]@yahoo.com my subscription [protected] is register in email [protected]@gmail.com change to [protected]@yahoo.com
[protected]
The complaint has been investigated and resolved to the customer's satisfaction.
Not sure why I was charged
Hi you have taken 147.20 out of my account and I want to know why. I want the money refunded. I never received an email asking if I wanted to continue the service there was a 1.47 taken out on my card then another 147.20 which I did not agree too so if you do not refund me my money I will take legal action against you.
Regards
Kym Williams
Australia.
Desired outcome: Refund money
Hi
My Name is Kym Williams I live in Australia what else do you want to know, this is the only name I go by. Please just refund me thanks.
The complaint has been investigated and resolved to the customer's satisfaction.
Subscription ending
I only used pdfFiller during my free trial however I have no intention of continuing to use it and forgot to cancel it before the trial ran out. How would I go about reclaiming that money?
Desired outcome: To receive a full refund
Fraudulent charge
Hi team,
I have 3 separate charges to my debit card totaling in $61.25. I have never even heard of this service, let alone use it. Please refund the cash immediately. How/where did you even get my debit card information? The charge is PDFFILLER.com Card#2500 and SupportPDFFILLER.com Card #2500.
My email is a.c.[protected]@gmail.com. You can check and see that I do not have an account with you, nor have I ever had an account with you.
Thanks,
Alex
Desired outcome: Refund
The complaint has been investigated and resolved to the customer's satisfaction.
Charged for service I canceled during free trial
Signed up for free trial and canceled free trial within 2 days of using it since the forms listed were not what I needed to begin with. and was charged $96 to my account in which I then had to close my card and get a new debit card since I forgot about it as I was not to be charged anyway due to me canceling the service within the 30 day free trial
Desired outcome: Want my $96 refunded immediately
The complaint has been investigated and resolved to the customer's satisfaction.
Charged ,£70 but I cancelled the day I used it please refund me I didn't authorise this
PDFFiller Reviews 0
About PDFFiller
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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with PDFFiller. Make it specific and clear, such as "Unauthorized Subscription Renewal by PDFFiller" or "Difficulty Cancelling PDFFiller Subscription".
4. Detailing the experience: Provide a detailed account of your experience with PDFFiller. Mention key areas such as account access issues, billing discrepancies, customer service interactions, technical problems with the service, or any other specific concerns. Include relevant dates and any transaction details. Clearly describe the nature of the issue, the steps you took to resolve it, including any communication with PDFFiller's customer support, and the response received, if any. Explain how this issue has personally affected you, such as financial loss or significant inconvenience.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as email correspondence, screenshots, receipts, or billing statements. Be cautious not to include sensitive personal information like social security numbers, credit card details, or passwords.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with PDFFiller. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service cancellation, or another form of redress.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description of the issue is easy to understand.
8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even a resolution from PDFFiller through the platform.
Yes, PDFfiller is a legitimate online service that allows users to edit, sign, and manage PDF documents through their platform.
Many users have reported that PDFfiller's features are reliable and user-friendly, but individual experiences may vary.
PDFfiller uses encryption and secure servers to protect users' personal information and document data. However, it's essential to use strong passwords and secure internet connections when accessing any online service.
PDFfiller offers a free trial for new users, allowing them to try out the platform's features before deciding whether to purchase a subscription.
PDFfiller offers various subscription plans with different features and pricing. Visit their website to review the current plans and pricing.
It is important to read multiple customer reviews on various platforms to get a comprehensive understanding of users' experiences with PDFfiller.
PDFfiller allows users to cancel their subscriptions at any time but may not offer refunds for the remaining subscription period. Review their terms and conditions for specific details.
PDFfiller offers customer support through email, live chat, and phone. User experiences with their support team may vary, so it's essential to read customer reviews to gauge overall satisfaction.
Yes, PDFfiller allows users to sign documents electronically using a secure and legally binding e-signature feature.
PDFfiller is compatible with various devices and operating systems, including Windows, macOS, iOS, and Android.
PDFfiller offers collaboration features, allowing multiple users to work on a single document simultaneously, depending on the subscription plan.
PDFfiller offers a range of features similar to other PDF editing software and services, but it's essential to compare features, pricing, and user reviews to determine the best option for your needs.
PDFfiller's subscription plans are generally transparent, but be sure to review the terms and conditions before purchasing to understand any additional fees or charges that may apply.
PDFfiller integrates with various software and services, such as Google Drive, Dropbox, and Microsoft OneDrive, depending on the subscription plan.
PDFfiller allows users to export documents in various formats, including PDF, Word, Excel, and PowerPoint, depending on the subscription plan.
PDFfiller stores documents and data for the duration of your subscription, and the storage period may vary depending on your subscription plan.
Yes, PDFfiller allows users to create fillable PDF forms that can be easily shared and filled out by others.
PDFfiller offers a library of templates and pre-designed forms for various industries and purposes, making it easier for users to find and customize the documents they need.
PDFfiller aims to maintain the original formatting when converting documents, but results may vary depending on the complexity of the document. It's essential to review the converted document for any formatting issues.
Yes, you can find user reviews on various websites and forums. Be sure to read multiple reviews to get a comprehensive understanding of other users' experiences with PDFfiller.
Overview of PDFFiller complaint handling
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PDFFiller Contacts
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PDFFiller phone numbers+1 (800) 831-2050+1 (800) 831-2050Click up if you have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number 1 1 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone numberCustomer service+1 (855) 750-1663+1 (855) 750-1663Click up if you have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number 1 1 users reported that they have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number100%Confidence scoreAccounting / Billing+1 (617) 963-0233+1 (617) 963-0233Click up if you have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number
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PDFFiller emailsdean.s@support.pdffiller.com100%Confidence score: 100%Supportsupport@pdffiller.com95%Confidence score: 95%support
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PDFFiller address17 Station Street, 3rd Floor, Brookline, Massachusetts, 02445, United States
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PDFFiller social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 28, 2024
Most discussed PDFFiller complaints
They posted fault info and charged me without warningRecent comments about PDFFiller company
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