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Peachford Hospital

Peachford Hospital review: abuse of mentally ill 94

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3:56 pm EDT
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Peachford hospital does not treat the mentally ill, they abuse them. Recently one of the doctors was indicted on several counts of sexual aggravation of a patient. My brother received a black eye, allegedly from, falling out of a chair. They count on the facts that they are dealing with the mentally ill and the family members will not believe what they are told by the patient, and Georgia has effectively stripped family members of their rights to intervene on the patients behalf.

If you have a mentally ill family member, take them to Emory and never, ever take them to PEACHFORD HOSPITAL.

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The complaint has been investigated and resolved to the customer’s satisfaction.

94 comments
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Kwat
US
Apr 05, 2018 9:08 pm EDT

Yes, to all above complaints. A nightmare from the minute we walked in the doors until discharge 4 days later. I’d love to sue the doctor and the hospital. They did absolutely NOT ONE thing to help my daughter who was diagnosed with depression. Do not send your loved ones here. Prison I’m sure is better. Everyone from admission to discharge was very rude and rude to me as a parent. They did not care to communicate with me or my child. I feel they kept my child longer than was needed because we had insurance. Group therapy was only therapy offered and was a joke. I am looking into exposing this place and the staff and filing a formal complaint. This hospital caused more trauma and stress to my child and to me. What she went through was unnecessary and treated as a criminal not someone with depression and mixed with deviants and patients who had cut themselves. I am looking for an attorney to sue. I chose a private hospital for her and expected far better. I am still traumatized as a mother from the admit process and what they did to my daughter. Never ever put your child here.

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sandih
US
Apr 18, 2019 10:39 am EDT
Replying to comment of Kwat

Did you ever find an attorney? Just got out of there...same story now...

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Kwat
US
Aug 20, 2018 11:54 am EDT

Very unprofessional, rude, incompetent, poor to no communication with me as a parent of a minor. Poorly run facility. A nightmare. Never put your child here. Waste of money and that is all this place wants is your money and insurance. They should be shut down.

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Wendy Flenniken
US
Aug 08, 2019 11:57 am EDT

Was not given anti rejection medications until after missing 6 doses for a newly transplanted cadaver organ. The doctor's, Social Worker, nurses and staff were all aware of this and when I would go to the extremely rude Medication Nurse "June" she would YELL "You Ain't Gonna Reject This Soon Now Go SIT DOWN". If my new organ would have rejected they would have more issues than my mental stability to worry about, I also informed them of having a compromised immune system and felt as if I had C.Diff. C. Diff is a highly contagious illness and asked them to please send me to the transplant unit at Emory as I was having sever stomach aches and diarrhea. Emory was never contacted. The useless Dr. ordered a C. Diff test and no nothing was done, I had to share 1 restroom with all of the other women all day with this illness. It wasn't until I was discharged, and 2 weeks after the fact that someone called from Peachford to give me my positive results. Imagine the horror I feel for all of the other prisoners that were in there with me and they may be sick now and will never be notified? I asked if they were going to let the other patients know for their safety and she abruptly hung up. I have nightmares from being in this place, the nice couple of ladies I met was the only reason I made it and prayer. Worst place ever and darkest point of my life, harder than 8 years of dialysis in 5 days at this filthy facility. If you know of anyone that was from June 27 - July 2 please inform them. Thanks. June Med Nurse should be fired as well as her buddy Shay.

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Wendy Flenniken
US
Aug 08, 2019 12:04 pm EDT

Med Nurse was Joan not June.

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Peachford Patient
US
Jul 30, 2022 2:22 pm EDT

Hi Wendy, I’m so sorry to hear of the abuse you suffered. I suffered terribly in there too, and I now suffer from deep trauma and doubt I will ever be the same again. Like you I was abused horribly, I wasn’t given the replacement drug for Oxy (taken for severe pain for 13 years) as promised until I had gone into full blown withdrawal, they couldn’t be bothered with me at all, and the head nurse actually said that, and told her staff to move me to geriatrics. I never once had my rights explained to me, and I was held for 7 days against my will even though the doc couldn’t be bothered to see me, and kept saying he was too busy, and even forgot my first appt. So if I was a risk to myself as his nurse claimed I was, why did he then neglect me completely once I was in there? I even threw out the words ‘side effects from drugs he had me on’ and he still wasn’t interested. His words were ‘I don’t have time’ as he looked at his watch, even though I was supposed to get a meeting with him every day.,He just said again that he didn’t have time, which was his excuse for most of the days I was there. Without my pain meds I was in sheer agony, my whole body was searing in pain and I kept running my arms under the cold tap but to no avail. I was crying in agony because they hadn’t given me the replacement drug I was promised, but they didn’t care, they just yelled at me to shut up. Having suffered the worse night of my life, the next morning I was hyperventilating, the pain was so bad I was close to fainting, and I couldn’t feel my face because it had gone numb, and I collapsed. No nurse came to my aid, a big burly security guard came up to me and screamed at me to get up, that I was faking it, and just kept yelling at me to get up, even when I told him I was too dizzy, weak and in too much pain to do so. He just stood there over me yelling. A lovely patient who saw what happened stepped forward to help me up and he pushed her back and snapped ‘someone that size is going to break your back!’ Eventually I found the grit to push myself back up on my hands but with no help from anyone at that hospital. I watched them deny a homeless woman a pair of disposable underwear and made her stand there and pee herself because there was a line to the only toilet and they wouldn’t let her into her room for a second under supervision if that was the issue, and just stood there and snapped at her ‘no you can pee yourself’ and in the end she couldn’t hold it any longer and she did. I watched every morning as the whole unit was threatened with being sent to unit 8 where the nurses allegedly had the right to detain you as long as they want. Or the head of the unit thought she had that power. The whole unit was terrified of being sent there because it was known as a unit where they sent patients that were very unstable and where there was excrement on the walls. One poor girl who was sitting next to me one morning and had her head in her hands and just gently said ‘man, I’ve got a headache’ was met with this by the unit head ‘you do that again and I WILL send you to unit 8!’ And I have never been forced to use a more disgusting toilet in my life. There was only one for the 40+ patents, and it was perpetually covered in vomit, blood and diarrhea, all caused by forced discontinuation of drugs you were on, reactions to new medications, and Women’s monthly periods, and some patients had HIV, so that put the rest of the patients at risk. The toilet was rarely cleaned and it was so bad one day I told them I’d clean it myself. I was denied my opioids necessary to treat my medical problems while they locked me in a waiting area for over 10 hrs, all the while I had been due my next dose, but when I went to the nurses area they slammed the door in my face twice. When they finally took me through at 1.30 am I was forced to do a humiliating strip search, with no kindness from the nurse. By that point my pain was out of control, and it has been out of control since. I am with a neurologist and he cannot find anything to ease the horrific pain I have now been in for the years since it happened. I am now facing a spinal stimulation implant so at least I can get out of bed. I’m not depressed, I’m just in constant agony. I can’t wear clothes inside my home or have a sheet over me at night because it burns too much. And when the humidity is high I am now in crippling pain. I had pain issues before which is why I was on the opioids, but what they caused is a different pain than before, and it’s unrelenting. They have utterly destroyed my life. I told them I needed a sleep apnea machine and without it I could die in my sleep, so they brought me a useless oxygen machine, and when I told them I needed an apnea machine they just laughed in my face, like they did when I asked if I was in withdrawal . So they put my life at risk, and I barely slept for days without the machine, even tho the incompetent nurse who sent me there against my will promised me I would have one. It was her incompetence, and that of the receptionist, and the neglect of the doctor who abandoned my new patient appointment to go run personal errands, that landed me in there. I wasn’t a risk to myself, but she lied to the police and had me dragged over to the hospital anyway. The doctor himself, that couldn’t be bothered to see me once in there, later said he failed me and I shouldn’t have been in there in the first place. He said his nurse also denied me the right to go somewhere that was better prepared to handle my medical problems, a lot of which stemmed from cancer and 7 years of chemo. All I needed was a medication switch that could easily have been supervised outside of the hospital, yet his nurse lied to me, lied to the police and lied on my medical notes. I still don’t know why. I asked the doctor once I was finally released if he knew what happened to his patients once he sends them to peachford, and if he knew of the abuse they suffered in there, and he said he had no idea. Shouldn’t it be their responsibility to know what their patients go through in a place they send them to? If he’d have bothered to spend some time with me in the hospital then perhaps I could have told him what I was suffering, but I never got the opportunity. Now my life is ruined. They have all caused me significant emotional, psychological and physical trauma that I doubt I will ever get over.

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~MGH
US
Mar 20, 2023 4:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

As a previous patient of Peachford Hospital I do agree on how badly others are treated. The staff doesn't care about the patients which is really sad. My first stay was in 2015 due to my severe anxiety and depression, couldn't even leave my house and going to school was a major issue, when I arrived at Peachford a worker there placed me in the boys room for a while then took me to the girls room, though I went laid on the ''Day Room'' the entire five days I was there the patients were out of control, they would argue with each other, one tried to fight the doctor and another tried to choke herself with a towel. It was awful. A year later or two I was sent there yet again for some reason by a Family Ties therapist, I was having a asthma attack that day and was looking a bit pale. The therapist recommended me to go to the hospital which I started to freak out since I had a huge fear of Peachford, my first time was horrible and I knew the second wouldn't been any better, inside my gut I knew she was lying. I knew I shouldn't have trusted her.

I felt it in my gut but then again I was helpless in that situation with my asthma so I went, on the way there I was with my mother in a room, minutes later the doctor pulled my mother out of the room to explain to her that I needed to go to PH, not sure where in the world he got that idea though looking back now it's obvious the therapist told him since she pretty much lied and left me there. I cried when the doctor placed his hand on my shoulder and told me I needed to go back to PH. honestly I was shocked and confused to why I was being sent there again. Nonetheless the entire day for me was turned upside down as I was sent to PH once again. The only times I was uplifted was when a couple of dogs visited the patients and seeing the sun outside.

During my 2nd stay I got discharged I was relieved to have the doctor tell me I was being discharged! The entire day I was so happy, I packed my stuff and waited for my mother's friend to pick me up, my mother's friend drive her all the way there so when I saw my mother I ran up to her and hugged her went home, ate a favorite meal. My expirence with Peachford Hospital did not help with my anxiety & depression nor did Family Ties as a matter of fact I had a difficult time with therapists and doctors. I'm just glad I don't have those therapy lessions with Family Ties anymore, been discharged years ago which was a huge weight of my shoulders. The Family Ties staff weren't no better either and the lessons were tiring with the psychiatrist, I had a different therapist visit me each lesson and oh, my goodness how exhausing that was. At times I didn't even feel like speaking to anybody. I couldn't have been any better now that I am much more happier. I now enjoy going out, I now don't have to take pills or feel sad for no reason. My anxiety and depression has got better, I am much more lively.

~MGH

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    2151 Peachford Rd, Atlanta, Georgia, 30338, United States
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