Penguin.co.uk’s earns a 4.2-star rating from 4 reviews, showing that the majority of readers are very satisfied with book purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Mixed Experiences with Penguin Books
As someone who values quality and timely service, my experiences with Penguin Books have been quite mixed. While some of their books brought back nostalgic memories and showcased excellent content, I faced issues with delayed deliveries and language discrepancies in certain purchases. The lack of responsiveness to customer queries and errors in published works have left me feeling uncertain about future interactions. Despite this, the staff's kindness and the company's historical contributions to literature are aspects that still resonate positively with me.
-
Pros
- Renowned global publisher
- Diverse literary catalog
- Expert editorial teams
- Innovative digital presence
- Strong author partnerships
-
Cons
- Limited International Reach
- High Competition from Digital Media
- Reliance on Traditional Publishing Model
- Vulnerability to Market Trends
Penguin.co.uk Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent Penguin.co.uk, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Penguin.co.uk Legit?
Penguin.co.uk earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Penguin.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Penguin.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Penguin.co.uk as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several mixed reviews for Penguin.co.uk have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
About Penguin.co.uk
Here is a guide on how to file a complaint or review about Penguin.co.uk on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with Penguin.co.uk in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Penguin.co.uk. Mention key areas of concern, any transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filing Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure you follow these steps to effectively file a complaint or review about Penguin.co.uk on ComplaintsBoard.com.
-
Penguin.co.uk Contacts
-
Penguin.co.uk emailswebfeedback@penguin.co.uk98%Confidence score: 98%Supportchildrenseditor@penguin.co.uk96%Confidence score: 96%Managementpuffin@penguin.co.uk95%Confidence score: 95%
-
Penguin.co.uk social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
GoodNovel & Books Web Novels
37 reviews
DC Comics
9 reviews
BueNovela & leer novela libro
17 reviews
Reading List
15 reviews
Joyread-Fantasy Novel
20 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!