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1.6 1 Review 426 Complaints
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Pepsi Complaints 426

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P
1:44 pm EDT

Pepsi Diet pepsi caffeine free

I purchased four 12 can cases of Diet Pepsi Caffeine Free in June 2021 from Shoprite in Flemington, NJ. I opened a can of soda last week and the taste was not right (flat metallic flavor). I returned the Pepsi product to Shoprite for a refund and was told that the soda had expired in July and a return would not be honored. According to this logic, I have one month to drink 48 cans of soda before it expires…ridiculous!
I have cans of other brands of soda that last for more than one month.
I am very disappointed and request a response.

Desired outcome: Replacement of soda with a fresh product

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11:10 pm EDT

Pepsi Truck driver

Your truck driver literally ran me and my two kids off the road just so he would not miss his turn. The Pepsi truck driver was in the right lane and I was in the left lane, he moved into the left lane with my car still in the left lane. I had nowhere to go but the grass in the middle of the highway. I bumped my horn repeatedly, but he just ignored it and continue to move over in my line with no where for me to go but in the grass. I had a 1 year old and a 10 year old child in the car with me. This could have ended very tragically if I had not gone into the grass. Your truck driver yelled at me that he was trying to deliver his 9 ton load and did not care that I filed a complaint against him. I also called the police and filed a report. This guy should not be allowed to drive, he is going to kill someone.

Desired outcome: I want to be contacted by the company be and my kids has suffered emotionally distress from this incident

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DColred
US
Oct 18, 2021 1:16 pm EDT

to many truck drives are like that, not just Pepsie's but Coke and all the rest. They think cause they are doing a jpb that they are first and above the law and do not have to take reasonable and legal moves in traffic as they own the road. they are over paid cowboys and loners. All they have to do is sit on there xx and drive, not a real job.

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L
9:09 pm EDT

Pepsi Pepsi max cans

I buy about 4-6 12 packs of Pepsi max a week. The last two times, they are all flat. I just recently bought a 12 pack of Pepsi and I cannot believe it-IT'S FLAT TOO! All of these packs were well within the date. I've spent so much money in the last 3 months it's inconceivable that all of this product is bad. I've called and Pepsi sent me vouchers for 4 free 12 packs. I used them and bought Pepsi Max. ALL FLAT! Why? I'm done. Coke zero tastes great and I'm sad I didn't try it sooner!

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10:39 am EDT
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Pepsi Diet pepsi cases 36 from sam's

I buy the Diet Pepsi 36 pack cases from Sams, frequently, OFTEN, and always, for years. I purchased 3 a week ago with an expiration date of Nov 22 2021. [protected] code on bottom. All 3 cases with same code, all cases tasted just awful, weird, almost like chemicals or perfume? Tried several from each thinking maybe it is just me? Tried to do an internet search to find any other complaints or something? The only thing I could find that possibly maybe is that systems were not clean and taste of cherry coke, which I do not like, have bought on accident. Hopefully that is all it is. I am taking them back to Sams today in hopes of a refund. Sally Rector 9330 Sandy Valley Rd., Hillsboro MO 63050 [protected]@gmail.com

Desired outcome: Please just fix it!

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5:11 pm EDT

Pepsi Pepsi

I call a month ago, filled the form, sent pictures, gave information on two of the cans and lot numbers. I drained 36 cans since they were bad. I was to receive a voucher, but never received it? I'm not cheap, but this was promised.

Note: I texted the three photos since I could not attach them!

Adding letters to get to the level you need! Wow!

Louis V Zagst

[protected]@hotmail.com

[protected]

Desired outcome: See above!

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11:05 am EDT
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Pepsi Unsafe driver

Date of Incident: Monday 07/26/2021 @7:20-7:30am
Location: Highway 78 W offramp at Rancho Santa Fe Rd traffic light
Utility Pickup Truck #F51146, License Plate #89665G2 CA

The driver cut into our lane during a double left hand turn causing me to slam on the brakes and swerve. The driver was in the left most turn lane and I was in the right most turn lane. The left turn lane was backed up and the driver swerved into my lane halfway through the turn to avoid waiting in traffic. I had my wife in the car with me and this could have been a major accident if I wasn't paying attention to the other turn lane. We honked at the driver and the driver didn't attempt to correct his mistake or show any remorse. I would like the driver to be reprimanded for his unprofessional behavior and lack of following traffic laws.

Thank you,
Nicholas Miller
[protected]@gmail.com

Desired outcome: Employee reprimanded with formal write-up.

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3:30 pm EDT

Pepsi Pepsi cans

I have bought several 12 packs of of Pepsi (Regular and Decaf) from Feb. 2021 and July 2021 and each one of them have had a least one can that leaks out into bin in refrigerator. I am not happy, prefer Pepsi over Coke, but might have to change. It is impossible to locate problem on can. It takes about two to three days for anything to occur and then you can see the liquid Pepsi in bottom of bin and then you have to try to locate can that has leaked. This is very frustrating.

Desired outcome: Reason and possible refund or free 12 pack

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1:37 pm EDT

Pepsi Truck driver

At 10:23 AM in San Marcos, CA on the corner of Auto Parkway and Mission Avenue a truck driver almost moved into our left turn lane and hit us. Luckily, we moved over to the first left turn lane and out of the second one. When seeing truck number 626, the male Latino in his 30s-40s was looking in the opposite direction (right) as he was merging into the left turn lane.

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11:48 am EDT

Pepsi Pepsi tractor trailer truck refused to merge

The Pepsi driver of Tractor Trailer truck number #T21754 refused to merge into traffic, cutting me off, and forcing my vehicle into the center lane. The location is at Highland Road in Macedonia, OH, immediately after Capital Boulevard. This occurred at 8 AM this morning, Friday June 25th, 2021. Please train your drivers on how to share the roadways without becoming a safety hazard to others.

Desired outcome: Apology from Pepsi

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11:49 am EDT

Pepsi Truck driver

This Pepsi truck was just driving down Pembroke street South end Boston residential street about 65mph. VERY unsafe. It's a tiny street with families! Should not be on the road.

V76 751 MA plate
11:40 am. April 21.

My guess is your company would not want a driver to hurt or kill anyone being negligent. I don't need to tell you how to handle this. But you should.
Please call me with questions. [protected]

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7:36 pm EDT
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Pepsi Semi driver complaint

04/05/2021 7pm Mtn Dew semi truck driver was driving 10-15 mph under the speed limit. On US-17 Alt near county rd S-10-65 in South Carolina, i was stuck behind him for 45 minutes as he was going dangerously slow causing other drivers to try to pass them. As i finally got around him as he was making a left he ran a red light. The truck number was F55163.

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4:40 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My car was nearly struck by a pepsi semi flying down the road. I was at an intersection on russellville rd in BG, Ky at approximately 3pm. The driver flew down the lane and swerved last minute to switch lanes. I followed the driver after to see that this was a desperate attempt to turn before the light. They barely missed me and others. It was unacceptable.

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2:50 pm EST
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Pepsi Your sponsorship of the 2021 super bowl half time flop.

What a waste of an opportunity! At a time when this country needs an uplifting, unifying message, we received a jumbled up mess that made absolutely no sense whatsoever. Pepsi should be synonymous with "quality" and should always associate themselves accordingly. In my opinion, you seriously missed the mark with the halftime show at the 2021 Super Bowl!

Poor choice of talent. Totally relatable to my 50-60 year old demographic but my kids 22 and 21 were also in the room and were extremely disappointed with the performance. I have never heard of the "Weekend" before the Super Bowl. What ever happened to the days when only quality entertainers were allowed on this global stage. This was an embarrassment to the U.S.A.!

Poor choice of costume design. Seriously, were those diapers on their heads? Should have been a commercial for "Scented Huggies".

Poor sound quality. 90% of the time, I couldn't tell what was being sung. Then again, I probably wouldn't have liked it If I could make out the lyrics.

I'll stop at this but I could go on. Pepsi, you could have and should have done MUCH better!

Steve Myers
[protected]

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DColred
US
Oct 18, 2021 1:17 pm EDT

ditto

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11:46 am EST
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Pepsi The delivery driver

My property at 164 W Ridge St in Lansford PA 18232 . The bottom floor is rented out by the Lansford, Coaldale and Summit Hill Sewer Authority. Our parking is directly across from Cabaras restaurant which gets a weekly delivery. Your driver always blocks our driveway which prohibits their people from being able to pull in the lot to park and pay a bill. I also live on the top level and in the past we needed an ambulance to get my mother out and was blocked! I have pictures of his most recent visit and will provide them to the media and State Police about how Pepsi is treated people with a disability! It's not my problem for Cabaras to get a delivery it's his problem! Park on his side of the street by his sign that states deliveries!. You can contact me at [protected]. I'm done with telling your driver not to park anywhere near my parking lot! Don't deliver to that location if you can't park correctly.

Desired outcome: For delivery drivers to not park anywhere blocking my parking lot. To park on Cabaras side of the street

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9:33 pm EST

Pepsi Driver

A Pepsi driver driving an 18 wheeler on Highway 52E (Ohio) at 6:40am on 1/20/2021 purposely tried to run my husband into the concrete barrier while crossing under the Ashland Ky bridge exit. He was driving slowly in the right lane and my husband had passed him about 8 miles previously. He then sped up and made eye contact with my husband while veering over into the left lane forcing my husband to get as far over as he could and come to a full stop on the highway side while blaring his horn. He then got back into the right lane and slowed so my husband had to pass him and followed my husband to South Point until my husband pulled into a parking lot. He was unable to get a number off the truck.

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7:42 am EST

Pepsi 12 pack of new pepsi cans

Just bought a brand new 12 pack and all the cans are flat. Brand new expiration date that isn't even close to expiring. This isn't acceptable, these packs are almost 7 dollars each and as if that wasn't expensive enough, I'm not even getting a quality product that I paid for. Either refund me or send me a new case that is actually what is suppose to be.

Desired outcome: Credit or replacement

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3:03 pm EST

Pepsi Pepsi truck driver nearly killed me - he ran through a stop sign

A Pepsi truck driver nearly killed me at the intersection of Dennison Avenue and Shadeland Avenue in Lansdowne Pennsylvania at approximately 2:30pm, today December 3rd. He ran his truck through a stop sign heading South on Dennison. Had I not slammed my brakes, he would have ran completely into me. Luckily he hit the brakes as well. It was incredibly reckless.
The truck number I believe is 732014. I had to read that number backwards when he was behind me. Alternatively, it may be 410237. The stop sign he went through is located at 39°56'09.1"N 75°17'09.8"W
I imagine you have cameras and GPS on your trucks to verify.

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1:45 am EST

Pepsi Prize

Hello I have reieved the mail of winnig of a prize about £50000 british pounds so I want to know that I was real or just a scam? Because I have sent all my confidiential information in the requirment i-e my cnic, my bank account, phone number. Now I am very worry about it so please kindly help to make understand abiut that prize. I will be very thankful to you for this act of kindness. Thanks!

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4:05 pm EST
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Pepsi Pepsi award

Hello pepsi i recieved a mail from pepsi company of winning award . I want to know that is that true?

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11:48 am EDT
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Pepsi Driver

Pepsi you need to do something about your truck drivers. They are endangering the lives of other drivers.
This is not the first time your dangerous truck drivers have been reported to you!

Here is the number on the right side of his truck: F81451.

He nearly turned the truck over!

I also have pictures attached. He was honking at people. He was swerving into other lanes.

Your company is in for a lawsuit when this reckless driver kills someone!

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About Pepsi

Screenshot Pepsi
PepsiCo offers a range of beverages and snacks. Its flagship product, Pepsi, is a carbonated soft drink available globally. The company also provides various drinks, including diet options, juices, and energy drinks, alongside a variety of snack foods. Services include direct sales and distribution to retailers.
How to file a complaint about Pepsi?

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1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Pepsi in the 'Complaint Title' section. Be concise but descriptive.

4. Detailing the Experience:
- Provide detailed information about your experience with Pepsi. Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Pepsi.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.

8. Submission Process:
- Click the 'Submit' button to submit your complaint against Pepsi on ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about any developments regarding your complaint.

Follow these steps carefully to effectively file a complaint against Pepsi on ComplaintsBoard.com.

Overview of Pepsi complaint handling

Pepsi reviews first appeared on Complaints Board on May 26, 2007. The latest review "diet" soda's and zero sugar soda's was posted on May 26, 2024. The latest complaint distribution of product was resolved on Apr 14, 2019. Pepsi has an average consumer rating of 2 stars from 427 reviews. Pepsi has resolved 67 complaints.
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  1. Pepsi Contacts

  2. Pepsi phone numbers
    +1 (800) 433-2652
    +1 (800) 433-2652
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    +1 (914) 253-2000
    +1 (914) 253-2000
    Click up if you have successfully reached Pepsi by calling +1 (914) 253-2000 phone number 0 0 users reported that they have successfully reached Pepsi by calling +1 (914) 253-2000 phone number Click down if you have unsuccessfully reached Pepsi by calling +1 (914) 253-2000 phone number 0 0 users reported that they have UNsuccessfully reached Pepsi by calling +1 (914) 253-2000 phone number
  3. Pepsi emails
  4. Pepsi address
    700 Anderson Hill Road, Purchase, New York, 10577, United States
  5. Pepsi social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024

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