Performance Health USA review: Ultimate green tea scam! 251

I was scammed too, but more so than just money, the product is not safe to take. There's no packing slip, no cross checking, no documentation, nor an invoice or contact info.
The labels on the bottles peel off just as easy as they were put on. See for yourself.
Here is the link to unsubscribe but there's a far bigger legal matter here than just unsubscribing and asking them to quick stealing our money for a product that we the consumers do not want or trust. https://acai.secure9.com/contact.php?HF=true&cmd=unsubscribe_form

Furthermore, here are there terms and conditions, which make no sense. They are also charging us over $5 for their online newsletter. Read the terms and conditions to unsubscribe.

https://acai.secure9.com/contact.php?HF=true&cmd=terms
TERMS AND CONDITIONS
L89 Nutrition, LLC
Last Modified: August 18, 2008
By purchasing the sample of our product for four dollars and eighty seven cents including shipping and handling through the "Try It Now" offer, you will be given a period of ten days to try the product. Ten days after you order your sample, you will be automatically enrolled in our convenient home delivery plan. You will be billed seventy nine dollars and seventy six cents and our product will be sent to you. We will supply you with our product every month thereafter, and your credit card will be billed seventy nine dollars and seventy six cents per month. You can cancel at any time during the ten day trial period by unsubscribing at our website at http://pureacaiberries.com/contact.php?cmd=unsubscribe_form with no further obligations. Limit of one trial sample per household. If, at any time thereafter, you wish to cancel the convenient home delivery plan, you may unsubscribe at our website at http://pureacaiberries.com/contact.php?cmd=unsubscribe_form with no further obligations. Please note that orders can take up to seventy-two (72) hours from the actual time of purchase to be inserted into our database. Please allow up to seventy-two (72) hours before attempting to cancel your order. Please allow up to 2 to 3 weeks to receive your promotional order or any monthly orders from our home delivery plan.

Any and all offers that are attached to this offer as an up-sell and/or additional sale opportunity will follow the same continuity T&C as this product you are presently purchasing. The cost of the upsell product will be twenty nine dollars and seventy six cents. The upsell will be a trial basis of 20 days. You many cancel your services at any time by submitting an email to our Support Services support@supportservicesofutah.com.

You are also enrolling in our monthly online Newsletter and we will bill your credit card five dollars and eighty seven cents per month for the subscription. If you are not satisfied with the information provided to you through our newsletter, you may cancel this service at any time by unsubscribing at our website at http://pureacaiberries.com/contact.php?cmd=newsletter_unsubscribe_form with no further obligations.

Return Policy. We will credit one returned unopened product per customer if received within 30 days of the purchase of the trial sample. No returns are credited after 30 days from the order date of the trial product. Merchandise must be returned at customer's expense. Absolutely no returns are credited for opened or partially used products. The sample's shipping charge is non-refundable. In the event that the product arrives damaged, please email our Customer Service Department via our contact page within 48 hours. DO NOT DISPOSE OF ANY DAMAGED PRODUCTS OR PACKAGING until you contact Customer Service for instructions, as we may require return of the damaged goods. In these situations we will promptly send a replacement product and a pre-paid return label to return the damaged merchandise.

No refunds on any packages that come back "Return to Sender".

Please return all product to:
PO BOX 971090, Orem, UT 84097, United States

Company offered free trial with no obligation other than to pay shipping & handling. I requested free trial and then received another unordered shipment of the same product which was billed to my credit card. After receiving the free trial, I definitely would not have re-ordered the product at any cost. It contains an ingredient to which I have a highly adverse respiratory reaction.

I had order the sample free Pure Acai Berry to try them out. I was billed for $5.95 for shipping on 9/2/08. I did not order another bottle to be sent to me and all of a sudden I receive another bottle in the mail with no explanation or paperwork. I checked with my bank and found that they had charge my credit card $74.95 on 9/10/08. This is unacceptable, no where in the advertisement did they tell you that the next bottle would cost $74.95. I am an elderly woman on a fixed budget, I can't afford a price like this. I will contact my bank for further action.

I ordered a free sample bottle only of the Acai berry pills on 8-29. I paid for the shipping, $5.95. I was charged fine. I was then charged $5.95 again and then $79.95 twice after that making it a totalf of $171.80. This was an unauthorized withdrawal from my checking account, which in turn I was charged a non-sufficient funds fee for my rent check. Obvioulsy it bounced due to these unauthorized charges. THIS IS TOTALLY ILLEGAL! I cancelled my debit card and contacted my bank. They told me that there isn't anything they can do to recoup my money. But they contated there fraud protection team and will investigate. I am contacting the Better Business Bureau I am going to eat these guys alive!

I noticed an advertisment on Acai Berries with Oprah Winfrey's picture, it was broadcasted on her show. I then went ahead and ordered a free trial bottle of Acai Berries. I was charged $5.95 for shipping. I recieved them in two weeks. I then noticed numerous charges of $79.95 on my checking account, there were three transactions. THIS IS TOTALLY ILEGAL! I contacted my bank and cancelled my debit card. They will contact there fraud protection department. I doubt they can do anyhting since I call the phone# [protected] number on my bank statement and no one answers. They have a recording and the man says there is a 45minute wait time and then says for faster service please go to there website www.gohelpnow.com. and hangs up. I WANT MY MONEY!

The same thing happened to me How do we take care of this any had any luck.

same thing

After watching several ads on television and receing few dozen emails I decided to try the free seven days trail of Acai berry only for the price of shipping and handling. There was no communication of automatic shippment. When I received my first automatic shipment, there was a note to return if I did not want to keep it and was told I was allowed one return. I returned the product with a request to credit my Master card or ship me any more of the product.

Yesterday I received another shipment and I am sure they have charged my card and I have yet not seen the credit from the previous return. I am going to inform my charge card company to stop any future payment.

Performance health usa is a fraud. consumer can not communicate with them. Some body do something about it.

I am very concern that they are getting away with this. I am seriously considering on contacting my state attorney to file action since, they have told me that all calls was 45 mins waiting period and i was advised to go on help line and they kept on with charging to my account. We need to let this company know that we are not going to let them get away.

I too noticed the advertisement of Acai berry with Oprah pictured by it. I thought well if Oprah trust and uses acai berry maybe it is good to take. WRONG! It did nothing for me, except keep me awake at nite! So I called CENTRAL COAST NUTRACEUTICALS INC. with the number from the bottle itself. I tried for 3 days to get to them, being told be a recording that all phones were very busy and to try back after hours (5:oopm) with being still unable to talk with anyone. Finally on Sept. 17, 2008 I got someone on the phone [protected]). I told him I had been charged on my card for products I did not order! Said he could not do anything about it, until product was returned. I did return 2 products before and they did refund my acc. with 29.95. But there are still other charges of 39.95 on 9-12-08 and another charge of 44.85 on 8-25-08 that they took out. I told him that it was illegal to take money out of people acc's without permission and he said it wasn't! I told him that I would get Geraldo Riviera to investigate what they are doing. His response what "Geraldo can not do anything to them and that he was not afraid of Geraldo. How bold can these companies get?! They don't care about the customers and just want to get their hands on the money! He said he closed my acc. and that I would not recieve any more products. We will see if that is true. I WANT MY MONEY PUT BACK INTO MY ACCOUNT! Esther

I to ordered acai berry and they have also taken my from my acc without permission! Acai berry does not work! It will keep you awake at nite tho. They steal money from people's acc's even when you do not order anything from them! How can they do this? This is illegal! Someone needs to put a stop to this immediatly! Help Geroldo Riviera!

Performance Health also represents Pure AcaiBerry capsules. They are not responding to my request to cancel a membership I did not agree to.

In addition to this site, I am also contacting the Oprah Winfrey show...maybe she can do something for us.

Good Luck,

Linda

I paid for shipping for a "free" sample of acai berry and they sent it. then I got a call asking if I was interested in more of their products. I said I was not. I now have received more of their product and I am sure they are going to charge me.

ordered sample for $3.00. said no further shipments or charges if i cancel within 10 days. cancelled within 10 days as stated. They charged me $79.95 without my authorization. No answer when I tried to reach tthem

I have experienced similar problems with this company. I've tried to call them now for two days and I'm told there will be a 45 min. wait and I should visit the web site.
I order the free samples and received them. Now, my account is being charged 29.95 for each bottle of product and it adds up to $90.
Most places will cancel auto shipments when you call them, but so far no luck with this outfit.

THEY KEEP SENDING ME A PRODUCT AND CHARGING MY CREDIT CARD ON A VITAMIN I NEVER ORDERED, I DID ORDER A TRIAL, BUT NEVER AUTHORIZED ANY OF THIS,

I also ordered a trail bottles of POMCLEAR for 3.95 shipping and handling. They have done the same thing that Acia berry did to my acc. They have started taking out unauthorized charges for product that I did not order. $49.95. I tried calling them for several days without any luck. Finally I reach a guy and ask for my money to be put back into our acc. He said they could not do that until the produc t was returned. We only recieved 1 bottle so far and was charged twice. The bottle was returned and they still have not refund our acc. DON't ORDER POMCLEAR AND ACAI BERRY. It's a scam and they take money that's not theirs to take. They are thieves and lairs. Esther

the same thing happened to me .I orderedtrail offer for 4.95 of acia berry.I can not get in touch with anyone to fix this.they took 74.95 out of my account.I now have to pay nsf fees to my bank for something I did not order.I have no way of returning these bottles.If anyone finds awayto return this product please let me know

I am battling the same situation...I have tried to call them and hear the recorded message that there is a 35 minute wait and to contact them via email...This is impossible...I have called my bank and the large charges have been corrected, but now they are charging me the sample bottle fees AGAIN.

i was charged for shipping and handling for a sample product and then charged $79.97 for an unauthorized debit. i am disputing the charge. i have the attorney general involved, better business breau invovled. please make a dispute with your bank

I had the same exact thing happen to me ! I am still trying to get thru and get my money back !

I have the same situation as the person above this company is a fraud and should be turned in. I have asked that no more orders be sent to me after trying the sample and I received 2 unauthorized packages. My bank suggested that I change my account number to avoid any future orders billed to my account.

I've never ordered anything from you mainly because I've never heard of you. So I don't know where you got my information from but you need to STOP sending me your pills. I DON'T WANT THEM AND SURE AS HELL DIDN'T ORDER THEM. Why would I order anything from somebody I've never heard of.
Besides all of this my credit card was stolen, so I didn't authorize any charges on my credit card. I called my credit card companyand cancealed that card. So it no longer works. Just quite sending me your DAMN pills I don't want them and I ain't paying for something I have no idea of who ordered it and something I don't want.

Thanks just STOP sending me your product little bit.

Ordered a sample of Pure AcaiBerry for $3.97 and my credit card was billed for the #3.97 as well as $79.76 for something I did not order nor have I received.

Wondered what the $79+ new chg was on my credit card and cked my $l.83 (10 pills) acai bottle and sure enough, the word "Pure" jumped out at me. Seems the outfit took the liberty of charging me for "food" after the small bottle arrived; never ordered, never saw, never requested. SCAMMERS. Not too good at it, either. marie

I ordered the sample, and the next thing I knew I received a bottle
which was not ordered. My credit card was charged. I have tried toi contact them to no avail. What can I do?

Exactly the same situation. Ordered a sample put the shipping on my American Express and received another bottle for $74.76. Left a message after a very long wait time and just yesterday received another bottle and another charge. Spoke with the credit card company and was told there is nothing they can do. How is this possible when I never authorized additional shipments?
I am returning this shipment to Lake Mead Performance with a letter and returned mail certification.This is so wrong!

I have been trying to call this company and I am getting no results. I want to cancell my order. It is $75.
00 a month. and I don't want it. I am getting pissed.

Yes, I've gotten this unauthorized charge to my account also. And if Visa doesn't want to do anything about this unlawful charge to my account, I'm canceling the card.

This company doesn't have a heart but the person behind does and will see the wrongs that they are refusing to make write, over and over again. I want any further products to stop being sent and charge to my credit card, also please stop sending me products, even after you have given me confirmation, to cancel.

I paid 4.95 for shipping for free purecolon and GW Performance Life / Health/ what ever else you have change your name to, STOLE $ 223.35 dollars for my bank account...

I HAVE CANCELLED THIS BEFORE AND WAS TOLD I WOULD GET REFUND. I RETURNED ANYTHING FROM THIS COMPANY UNOPENNED.

Ordered sample for 4.97 and next month received one that I did not ordered and was charged 74.97, twice. like everyone else cannot get a hold of anyone.. email and phone calls no answer. do not order a sample.

As with everyone else, I ordered a trial supply of Pure Acai Berry and was sent an unauthorized bottle of this product and was charged $75.00. The web site on the bottle is bogus and they have do not have a phone listed. Am continuing to try to resolve.

Didn't order this product. Charged twice on my credit card for $74.76 each time! Called the [protected] number and was told I could not get a refund! Left my phone number for some supervisor to call me back.

I ordered a free sample of their product. They billed me for shipping, that OK. Last week a plain white bag with more of their pills arrived. There was no invoice in the package, but there was an address on the package. I did not order this new order. My back card was charged $79.76. I will call the bank tomorrow to see what actions can be taken from their end. I am also notifying them to not pay any future charges by this company.

please do not charge my cr card again i can not get to the e-mail that is on the bottle www.PureAcailBerries.com ask for a sample and they sent me a bottle charged to my cr. card I DO NOT WONT THIS I WONT TO SEND THIS BACK

I have cancelled my membership for the Aicia product and am still being charged a monthly charge of $5.87. I want this stopped also. I would also like a refund for this amount. DO NOT CHARGE MY CARD OR CHECKING ACCOUNT AGAIN!

Taken from the Better Business Bureau Site.

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report

Name: Ultra Relief LLC
Phone: [protected]
Address: 3549 North University Ave, Suite 375
Provo, UT 84604
Website: www.ultrarelief.com
www.gohealthnow.com
www.pureacaiberries.com
www.greenteadesire.com
www.ultimatehoodia.com
http://acai.performanceproductsusa.com
www.performancehealthusa.com
www.performanceproductsusa.com
www.purecolon1000.com
www.MYOMED.com
acai.performanceproductsusa.com
Principal: Mr Adam Galland, Partner of AEG Partners
Customer Contact: Mr Adam Galland, Partner of AEG Partners
File Open Date: December 2007
TOB Classification: Internet Shopping Services
BBB Accreditation: This company is not a BBB Accredited business.
Company Management

Additional company management personnel include:

Ms Emily Galland - Partner in AEG Partners
York Galland - Partner in YJG Partners
Jennifer Galland - Partner in YJG Partners
According to corporate records Performance Products USA, LLC is registered with the Arizona Corporation Commission. York and Adam Galland are listed as managers and YJG Partners, Ltd and AEG Partners, Ltd are listed as members of the corporation.

Also listed in Arizona is the name PT Tempe, LLC, with York and Adam Galland as managers along with Performance Products USA, LLC.

In addition, MV Performance Life, LLC is also registered with the AZ Corporation Commission, with York and Adam Galland as managers and Performance Products USA LLC as a member of the corporation.

In Colorado, YJG Partners, LTD is registered with the Colorado Secretary of States office with partners listed as York and Jennifer Galland. AEG Partners, Ltd. is registered with partners Adam and Emily Galland.

In Nevada, Las Vegas Performance Products, LLC lists Adam and York Galland as managers.

In Utah, YJG Partners, Ltd is registered as foreign corporation (Colorado).

What can I do? I've gotten the same unauthorized charge to my account, there is no way to contact to them to cancel, can I cancel my bank card, need help.