Personal Movers’s earns a 3.7-star rating from 9 reviews, showing that the majority of clients are satisfied with moving services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
This was my first time using a moving company, and the owner and his team made it seamless
This was my first time using a moving company, and the owner and his team made it seamless. They were phenomenal, rolled with the punches, and worked fast! I'd recommend them and will use them again!
Personal Movers coordinated everything from the head office, had plenty of communication and was very responsive to all
Personal Movers coordinated everything from the head office, had plenty of communication and was very responsive to all my questions and concerns. They had the container there right on time, and they were ready and waiting to cheerfully and carefully unload all my stuff into storage.
Personal Movers and their team were amazing, polite, friendly, professional, and very efficient
Personal Movers and their team were amazing, polite, friendly, professional, and very efficient. The move was stress-free and done in a timely manner. They ensured all my belongings were safely secured and helped set up the parts of the apartment I asked them to. Great service! Will definitely use them again and recommend to anyone I know moving.
Interaction with the office team (Sarah and John) to set up the move was a breeze
Interaction with the office team (Sarah and John) to set up the move was a breeze. On the day of the move, Mike and Alex arrived 15 minutes before the appointment time. They were very punctual, professional, and friendly. They made sure all items in the move were safely transported to my new residence. Highly satisfied with the service they provided. They are a credit to Personal Movers. Will definitely recommend to others and will use again.
Just completed a local move with Personal Movers
Just completed a local move with Personal Movers. I would not hesitate to recommend these guys based on my experience today. They arrived on time, were very courteous and professional, and completed the move with the greatest of care. I did my own packing of boxed items, and they took great care to wrap and tape everything else in moving blankets and ensure that everything arrived clean and without damage. Read more at: https://www.mymovingreviews.com/write-a-review/step-5
Exceeded our expectations
Exceeded our expectations. Almost a month has passed, since I moved from Toronto to Vancouver on very short notice. The buyer for my condo wanted possession in 3 short weeks. Fortunately, my daughter had heard about your company and made arrangements for you to handle my move. When my architect husband was alive, he would take charge of any moves we made, and I would only have to help with all the packing preparations. However, this time I was alone, with only my Vancouver based daughter to help me, and I had under estimated the number of hours that would be required to get my things out of my condo. (Not only was it a long walk from my suite to the elevator lobby, but there was an equally long walk across the outside elevated courtyard to the loading area.) Consequently, your staff had considerably more work and walking to do than was planned for. However, they treated me with respect, realizing that I was just inexperienced and then very competently and efficiently worked through the many challenges that they faced with this move. Would you please thank your team for their excellent work and for the support they gave me with this very difficult move?
Personal Movers Complaints 3
Hi I am looking for repairs on the damages done during moving of my belongings
Hi I am looking for repairs on the damages done during moving of my belongings furniture
Mishandling of my furniture during my move
Mishandling of my furniture during my move. Received damage on 6 pieces of furniture and barbecue along with a missing box. I was offered $100 in compensation for repairs that will likely cost me upwards of $500. Proper procedure was not followed in that the movers did not remove the moving blankets from my furniture before they left so an inspection could take place. I was left with 4 blankets and damaged furniture they are not willing to help fix.
I was quoted a 3 hour job, at $130/hour
I was quoted a 3 hour job, at $130/hour.Personal Movers sent two young boys who were unprepared with no equipment - not even a dolly. The boys moved my belongings individually, box by box, taking over 3 hours just to load my one bedroom apartment onto their truck. The company is blaming this on the fact that the building had lost the elevator key and it could not be put in service, even though we were told it was okay to simply place an item to hold the door open and use as needed.These movers did not place anything down to protect my floors, threw items such as my couch cushions on the garage floor leaving them dirty, dragged furniture causing scratches, and ultimately dragged this into a 6.5 hour job for which they charged me $***.When I called their office the gentlemen told me I was lying about the dolly (I can show video footage of them moving the individual items without one) and was very unprofessional with me. I was told this was the typical length for this job.For context, I've moved two other times in the past 3 years with the exact same furniture/belongings. It has not taken anymore than 1 hr 15 mins to load, and 1 hr to unload. I typically pay around $500, and when I moved from *** to *** I paid $1800 to move my stuff all the way across the country. Personal Movers dragged this job out unnecessarily - I was charged $*** to move a minimal one bedroom apartment 8 minutes down the road.
Is Personal Movers Legit?
Personal Movers earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Personal Movers has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Personalmovers.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Personalmovers.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Personalmovers.ca you are considering visiting, which is associated with Personal Movers, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Personalmovers.ca has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The personalmovers.ca may offer a niche product or service that is only of interest to a smaller audience.
- Personal Movers protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Personal Movers
Overview of Personal Movers complaint handling
-
Personal Movers Contacts
-
Personal Movers phone numbers+1 (403) 992-6229+1 (403) 992-6229Click up if you have successfully reached Personal Movers by calling +1 (403) 992-6229 phone number 0 0 users reported that they have successfully reached Personal Movers by calling +1 (403) 992-6229 phone number Click down if you have unsuccessfully reached Personal Movers by calling +1 (403) 992-6229 phone number 0 0 users reported that they have UNsuccessfully reached Personal Movers by calling +1 (403) 992-6229 phone number
-
Personal Movers emailsinfo@personalmovers.ca87%Confidence score: 87%Support
-
Personal Movers social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!