Pet Food Center’s earns a 1.0-star rating from 4 reviews, showing that the majority of pet owners are dissatisfied with their purchases.
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Live animals, cockatiel
Purchased a Cockatiel at the west side store on April 1 2022. The bird died on April 5th 2022. When I contacted the store I was told there was nothing they could do. No guarantee on animals over $200. They did not offer a refund or exchange. I think the bird was sick when I purchased it. I have raised birds for over 50 years and never had one die that soon!
Read full review of Pet Food CenterBad merchandise, no refund/replacement
I used to go here all the time as my local pet store. Then I made the mistake of ordering a fish through them. It was dead within 24 hours, from Enteric Red Mouth Disease, something that doesn't just crop up overnight. The fish had it when I got it from them. I immediately contacted them and told them what had happened. I wanted a replacement, or a refund, or some form of compromise since they obviously sold me a sick fish. After stringing me along for weeks, they finally told me they weren't willing to do anything. I even asked if they could trade the value in feeder fish. Nope. Bear in mind, when you buy a dozen feeder fish you usually end up with 13-14 in the bag, so those are free. So they weren't even willing to give me something that they, over time, would give away free anyway. They told me the best they could do was sell me another fish. Lol, ok, because I would do that again after the way I was treated this go round. I won't be back, and I will strongly warn any person who will listen not to go there and to take their business elsewhere. They took my money for bad merchandise, and basically told me to get bent when I tried to get recompense. Shame on you Pet Food Center!
Bad Service and Fraud
So here is my "RANT" about Pet Food Center! Gggggrrrrr! My daughter had a rabbit that was a female and she wanted to get it a playmate. She went to Pet Food center here is Evansville on the West Side to get her a new bunny!!! Fun Fun, right? Well she went to get another female because she had a female, makes sense, right? So she was told not once, not twice...
Read full review of Pet Food CenterAnimal neglect
Pet Food Center in Owensboro is a major disappointment and the assistant manager is the most ignorant of them all! I went in there to check out their selection of rat toys, which was pathetic, and since they didn't have anything I thought I'd go check out the animals they have. Anyway there was a group of older kids around the hamster cage which had a large...
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Overview of Pet Food Center complaint handling
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Pet Food Center Contacts
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Pet Food Center phone numbers+1 (931) 919-2538+1 (931) 919-2538Click up if you have successfully reached Pet Food Center by calling +1 (931) 919-2538 phone number 0 0 users reported that they have successfully reached Pet Food Center by calling +1 (931) 919-2538 phone number Click down if you have unsuccessfully reached Pet Food Center by calling +1 (931) 919-2538 phone number 0 0 users reported that they have UNsuccessfully reached Pet Food Center by calling +1 (931) 919-2538 phone number
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Pet Food Center address2243 W Lowes Dr, Suite E, Clarksville, Tennessee, 37043, United States
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Pet Food Center social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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