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1.5 14 Reviews 1 Complaint
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Petro Reviews 15

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Petro Useless. Fails to load

“We can’t load the app: Try again in a few minutes.”

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Petro App constantly giving me errors

I can never log into the app. One of the worst apps I’ve used!

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Petro Hardly works!

App is unstable and no Touch ID support. Waste of phone memory.

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Petro App Icon

No need to force splash the app icon in front of everyone’s face.

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Petro Can’t access while in US

It’s kind of stupid that you can’t access the app while you’re in the US….

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Petro APP not working

The Petro-Canada app does open with Apple IOS 14.8. Please update the app.

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Petro App won't load

Cannot open the app.
Constantly won't load and closes.
Failed at wash station.

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Petro Terrible

Does not work and if it does it works poorly. Please take some time and care and invest in your mobile presence.

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Petro Doesn’t load at all!

Constantly getting a message to change my internet connection?! To what a can and strings? Doesn’t work on wifi nor 5G network!

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Petro Please fix your app

This app is from the old days it’s so old designed and doesn’t work proper it’s really slow kind reminds me of AOL days... please fix this app

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Petro No iPhone X support

Worst app design, navigating is a nightmare no wallet support for points card no updates to problems in the longest time basically the worst app I’ve ever seen

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Petro Apple Wallet

Don’t know why but this thing has no way that I can see to add it to the Apple Wallet! What is going on? Is it that difficult or just a we don’t want too Canadian thing again?

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Petro App is terrible

I am really surprised that Petro Canada still cannot hire the right talent to build a good app. Registration and password process is too complicated - my banking app is easier to manage.

The petro card cannot be stored in My Wallet!

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Petro Good, but has a few bugs

First, it shouldn't be asking me if I want to allow the app to Find my location every time I use the app when searching for a gas station near me.
Second, it would be nice if there was a button on the main screen to look for gas stations, so people like me who only want to use that part of the app can do so easier and be happier with it... :)

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Petro Complaints 1

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Petro Won’t open

Gets to title page before crashing

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Overview of Petro complaint handling

Petro reviews first appeared on Complaints Board on Jun 24, 2023. The latest review Useless. Fails to load was posted on Jun 26, 2023. The latest complaint Won’t open was resolved on Jun 24, 2023. Petro has an average consumer rating of 5 stars from 15 reviews. Petro has resolved 1 complaints.
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