Pets At Home’s earns a 1.0-star rating from 1 reviews, showing that the majority of pet owners are dissatisfied with purchases and services.
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not impressed
Frankly, they could be better, if they tried much harder.
Their weak point is their customer service, of course. I can't say anything negative about stores, products, and quality.
I ordered an item for my cat and it wasn't delivered on time. So I called their customer support and asked hat happened. They said that the item was on back order and offered me an alternative. I refused. They said I have to wait for too long and I shouldn't reject what they offer. But I did it again. Because I ordered a certain item for reasons. Probably, my answers made her angry and she said: oh well, not going to beg you, sit and wait forever. And then she hung up.
So customers treatment leaves much to be desired.
Is Pets At Home Legit?
Pets At Home earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Pets At Home. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Petsathome.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Petsathome.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Pets At Home as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several mixed reviews for Pets At Home have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up Pets At Home and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Pets At Home Reviews 0
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Overview of Pets At Home complaint handling
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Pets At Home Contacts
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Pets At Home phone numbers+44 800 328 4204+44 800 328 4204Click up if you have successfully reached Pets At Home by calling +44 800 328 4204 phone number 0 0 users reported that they have successfully reached Pets At Home by calling +44 800 328 4204 phone number Click down if you have unsuccessfully reached Pets At Home by calling +44 800 328 4204 phone number 0 0 users reported that they have UNsuccessfully reached Pets At Home by calling +44 800 328 4204 phone numberGeneral Enquiries+44 800 015 9158+44 800 015 9158Click up if you have successfully reached Pets At Home by calling +44 800 015 9158 phone number 0 0 users reported that they have successfully reached Pets At Home by calling +44 800 015 9158 phone number Click down if you have unsuccessfully reached Pets At Home by calling +44 800 015 9158 phone number 0 0 users reported that they have UNsuccessfully reached Pets At Home by calling +44 800 015 9158 phone numberInsurance Enquiries
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Pets At Home emailscservice@petsathome.co.uk100%Confidence score: 100%Support
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Pets At Home addressEpsom Ave, Stanley Green, Handforth, England, Cheshire, SK93RN, United Kingdom
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Pets At Home social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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