Picanova
Reviews and Complaints

I totally agree with you guys! I recently uploaded a super cool picture of my folks when they were young and wild, cruising around the USA on their Harley-Davidson. It's one of the best photos I've ever seen of them, they look so happy and the scenery is just out of this world. I decided to get a small canvas made because I wanted something really special to hang on my wall, and boy was I blown away by the result! The canvas is just perfect, and I can't recommend it enough. The quality is top-notch, the frame is super sturdy, and the canvas is stretched perfectly. I'm so happy with my purchase, and I just want to say a big thank you to picanova.com for doing such an amazing job!

So, I gotta say, I had a pretty wild experience with Picanova. I ordered a canvas of a lighthouse, ya know, something nice to hang up in my living room. But when it arrived, I was in for a bit of a shock. Instead of a lighthouse, I got a canvas of a naked young boy! I mean, what the heck?!

Anyway, I reached out to Picanova to let them know about the mix-up. And honestly, they didn't seem all that concerned about it. But I wasn't about to just throw away a picture of a naked child - that's just not right. So, I asked them to come pick it up. And you know what? They agreed!

But here's where things get a little frustrating. They never actually came to pick it up. And now they're telling me to just toss it in the trash. But I mean, come on, this isn't just some faulty product. It's an indecent image of a minor! I really expected more from a company that's supposed to be reputable.

So, I'm still trying to get them to come collect it. I don't want to be responsible for disposing of something like this. It's just not right. Overall, I'm pretty disappointed with my experience with Picanova. I mean, sure, mistakes happen. But they really dropped the ball on this one.

So, I had this real pretty picture, with a cool natural frame within the picture (round lights in the background). I went on the Picanova website and ordered a canvas of it. When I checked out, everything looked fine and dandy. But when the canvas arrived, it wasn't the precise framing that they showed on the website. I was a bit bummed, but hey, things happen, right? So, I sent a complaint to the Picanova peeps. I suggested that I send the canvas back and order another one with a mirrored border instead of folded. That way, it wouldn't have to be as precise for my picture, considering that they couldn't deliver the exact framing as shown on the website.

But, after a lot of emailing back and forth, they still didn't do anything about it. I mean, come on, Picanova, what's the deal? It seems like they don't really care about making their customers happy, they just want to make money. It's a bummer, because I was really excited about getting this canvas and now I'm left feeling disappointed.

Overall, I wouldn't recommend Picanova to anyone looking to get a canvas made. It seems like they don't really care about their customers and their satisfaction.

Yo, listen up. I don't usually write reviews, but I gotta tell you about my experience with Picanova. It's the holiday season, you know how it is, companies are backed up. But I ain't mad, it's understandable. I've ordered canvases from Costco before, they do a good job but they're a bit pricey. That's why I decided to try out Picanova, especially since I found a deal on Groupon.

Now, I ain't gonna lie, it did take a few weeks for my canvas to come in. But let me tell you, it was worth the wait. And if you're smart, you'll buy this deal and order a canvas to put away as a gift for someone in the future. I mean, $20 and free shipping? That's a steal.

I wish I could show you a picture of the canvas I ordered. The colors are so bright and beautiful, and get this, the pic was taken on my phone! They blew it up to 16x20 and when my dad got it, he cried. He loves it so much.

So, if you got some time to wait for your product, I highly recommend this deal. Picanova may take a little longer than other companies, but the quality and price can't be beat. Trust me, you won't regret it.

So, I was checking out Picanova's website and they said that they can produce my order in just 24 hours if I pay before 7 a.m. I was like, "Wow, that's fast!" So, I placed my order and waited for it to arrive. But, after 4 days, my item still hasn't been shipped! I was getting worried because I needed it urgently. I tried emailing them several times, but all I got were automated responses. It's frustrating because they promised something on their website and they didn't deliver. I mean, I wouldn't mind if it took a little longer, but 4 times longer is just ridiculous!

I'm really disappointed with this company. They didn't even make an effort to keep their promises. I wouldn't recommend them to anyone. There are other companies out there that are doing a better job and actually keeping their promises to their customers.

Another thing that really annoyed me was their telephone number. They said it's only available during "business hours". But, they didn't even tell me what those hours were! I tried calling them several times during the day, but I never got through to anyone. It's just a waste of time.

Overall, I would say that you should stay away from this company. They don't keep their promises and their customer service is terrible. There are better options out there.

I gotta say, I'm really diggin' my photos on canvas from Picanova! I've been buyin' canvas prints for a few years now, ever since I saw this amazin' photo of a gorilla by a nature photographer. I just had to have it on my wall! So, I got a bunch of canvases from Picanova and let me tell ya, they were somethin' else. The colors were so rich and vibrant, it was like I had a real painting in my house. And the customer service was top-notch. They really took the time to make sure my order was just right.

Now, things have changed a bit since then. The prints don't seem as lush as they used to be and the personalized service isn't quite the same. But, I'm still a loyal customer and I plan on gettin' more canvas prints in the future. My most recent purchase was this really cool inspirational image that looks great on my living room wall.

Overall, I'm still really happy with Picanova. They may not be the same as they used to be, but they still make some great prints. Thanks, Picanova!

But, I have to say, after leaving my negative review on this site, the company reached out to me and apologized for the delay. They explained that they had some issues with their shipping provider, which caused the delay. I was surprised that they took the time to reach out to me, but I appreciated it nonetheless.

They asked me what they could do to make it right, and I asked for them to duplicate my order, free of charge. To my surprise, they did just that, and I received my order within a week. I have to say, I was very pleased with the product once I received it. The quality was great, and the colors were vibrant.

I am happy to report that the company does value their customers, and they worked hard to save my business. I will definitely be ordering from them in the future. The products are beautiful, and the customer service is top-notch.

Now, I understand that mistakes happen, and delays can occur. But, I do wish that the company had given a heads up about the delay. It would have saved me a lot of stress and anxiety. However, I appreciate the fact that they took the time to make it right.

Overall, I would recommend Picanova to anyone looking for high-quality canvas prints. The products are beautiful, and the customer service is excellent. Just be aware that delays can happen, and it's always a good idea to order in advance.

I tried to use Picanova to get a couple of photo mugs for my family as holiday gifts. I had bought vouchers for them and then ordered the mugs. But the vouchers didn't work at first, so I had to try again. I paid the difference for shipping and waited for a few weeks. But there was no sign of the mugs and I didn't get any order confirmation either. I was worried and contacted Picanova to find out what had happened.

They charged me for shipping, but didn't send any order confirmation or shipping confirmation. The shipper also didn't leave a delivery notice and the mugs were eventually sent back. I could understand if this was a one-time glitch, but their Customer Service was completely incompetent. They couldn't even find their own order number and didn't know that the mugs had been returned to them (even though they had told me they were returned). They even asked me to send photo evidence of destroying the canvases I ordered before getting a refund, which made no sense at all. They also put in the minimum effort possible to respond and often got information wrong. After finally agreeing to refund, they took their time and only refunded the shipping charges recently. I'm still trying to get my money back for the vouchers.

It was a complicated order, but they showed no interest in understanding what had happened and resolving it. They just made things worse and tried to blame me or the voucher seller. They had no integrity or pride in their product. I'll still order photo mugs, but not from Picanova. I hope they improve their Customer Service and take responsibility for their mistakes.

I gotta say, I'm not one to write reviews, but I had a pretty bad experience with Picanova that I feel like I gotta share with y'all. So, I bought four Groupons from them on December 1st, with the promise of guaranteed Christmas delivery if ordered by December 13th. I got two of the canvases on December 7th, but when I opened them up, one had a picture of some random person I don't even know, and the other had a damaged corner. Not a great start, right?

So, I emailed Picanova right away, since these were supposed to be Christmas gifts. But I didn't hear anything back until the following Monday, when they asked for pictures of the messed up canvases. I sent them right away, but the other two canvases still hadn't shipped yet. I emailed them again a few days later, asking for a response ASAP, but still nothing. I even tried calling the number listed on their website, but all I got was a message telling me to call back during business hours. I tried calling like 10 times over a few days, but still no response.

Finally, I got an email saying the other canvases had shipped, but they wouldn't arrive until after Christmas. I was so upset that I emailed Groupon to let them know how terrible my experience was. Finally, on the Saturday before Christmas, I got an email from Picanova saying they were reprinting my canvases and they should ship within 3-5 business days. I got an email on December 29th saying my items were being shipped, but it's now December 31st and the tracking still hasn't updated, so I have no idea if they've even been shipped yet.

Long story short, I would not recommend ordering from Picanova. The lack of communication and customer service was just unacceptable. Save yourself the headache and find another company to order from.

I gotta say, I was pretty skeptical about Picanova at first. I mean, with all the negative reviews floating around, it's hard not to be. But I decided to take a chance and order some canvas prints through their Groupon deal. And you know what? I'm actually pretty happy with the end result.

Now, don't get me wrong, this company definitely has some issues. For one thing, their customer service system is seriously lacking. I mean, not answering phones or emails? That's just plain sketchy. And they clearly overbooked themselves with the Groupon deal, which led to a lot of frustrated customers (myself included).

But despite all that, my prints did eventually arrive. And while they're not quite as high-quality as some of the other canvas prints I've ordered in the past (looking at you, Costco), they still look pretty darn good. The colors are vibrant, and the images are sharp. Plus, I gave one of the prints as a gift, and the recipient was thrilled with it.

So all in all, I'd say that Picanova is worth a shot if you're looking for some affordable canvas prints. Just be prepared for some hiccups along the way, and don't expect the same level of customer service you'd get from a more established company. Oh, and definitely don't pay full price for their products - the Groupon deal is the way to go.

So, I bought two groupons from Picanova and I was really excited to use them. But when I tried to redeem them, I got an error message saying that the code was invalid. I tried several times, but it just wouldn't work. I was really frustrated and disappointed with this company. I mean, I've used groupons before and I've never had any problems. But this experience with Picanova was just terrible.

I tried to contact their customer service, but it was really difficult to get a hold of anyone. When I finally did, they were not very helpful. They just told me to try again later, but it still didn't work. I even tried to contact them through their website, but I never got a response.

Overall, I'm really disappointed with Picanova. I was really looking forward to using my groupons, but it just didn't work out. I wouldn't recommend this company to anyone.

So, I ordered a canvas print from Picanova on March 13, 2014, and paid with my credit card. They said it would take 3, 7, or 10 days to deliver, depending on where you look on their site. But, it's already March 31st and I still haven't received it! I sent them an email, but they haven't responded yet. It's frustrating because my friend ordered a canvas print at the same time as me and got it delivered just 3 days later! Can you believe that? I'm feeling pretty disappointed right now.

I gotta say, if you're looking for prints that'll match your photos, Picanova ain't the way to go. I mean, I uploaded my pics and they said the colours would be consistent, but they were way off! And I know what I'm talking about - I've got a screen and printer that are calibrated for colour accuracy. But these prints just didn't come close. And when I reached out to them about it, they just gave me the runaround instead of owning up to their mistake. Needless to say, I won't be using them again.

So, I gotta say, I'm pretty disappointed with Picanova. I bought a Groupon from them back on November 29th, and I still haven't received my order. I mean, I get that it's the holiday season and all, but come on. I've tried calling them a bunch of times, but all I get is a recording telling me their office hours. And I can't even leave a message! What's up with that? I've also sent them a bunch of emails, but I haven't heard back from them at all. It's like they don't even care about their customers. Honestly, I wish I could give them a zero rating, but I guess I'll have to settle for one star. Bottom line: don't waste your money on Picanova.

So, I decided to give Picanova a try and ordered a canvas. But guess what? I received two canvases, and one of them was of someone I didn't even know! And to make matters worse, they charged me for both of them. The canvas that was supposed to be mine was of very poor quality, and I was not happy about it at all.

I tried to contact Picanova to sort out the issue, but they refused to admit that they were at fault. And after reading other reviews, I realized that this is a common complaint. I was so disappointed and exasperated by the whole experience that I have decided not to use them again.

Overall, my experience with Picanova was not a good one. The quality of the canvas was poor, and their customer service was not helpful at all. I would not recommend using them if you want a good quality canvas.

I just got a Groupon from Picanova.com and I was pretty excited to get my hands on some cool stuff. But when I called them up to see if I could get my order in 5-6 days, they told me that they only do STANDARD shipping. I mean, come on, I was willing to pay an extra $20 just to get it on time, but they wouldn't do it. It's really frustrating when you need something within a week and they won't budge. I hope they change their policy soon or they're going to lose a lot of customers.

So, I tried out Picanova.com and it was a bit of a mixed bag. I uploaded a picture that I thought was suitable, but when my canvas arrived, the picture was small and tucked away in the corner. I was pretty disappointed, especially since the site didn't make it clear that I needed to crop the picture to size or that there wouldn't be a quality check to make sure I was getting a reasonable product.

When I complained, the company said it was my fault and didn't offer much help. I also found out that the company is based in Germany, which made it difficult to chase down any kind of introductory offer that might have been available.

Overall, I think Picanova.com has some potential, but new purchasers should definitely be careful and make sure they understand all the details before placing an order. I was pretty disappointed with my experience, but maybe others will have better luck.

So, I've been trying to get in touch with Picanova for a while now, but it's been a real struggle. I ordered something from them two weeks ago, and I still haven't received it. I've sent them a few emails, but they haven't gotten back to me yet. And when I tried calling them, I got nothing but a recorded message. It's really frustrating because I don't know what's going on with my order. I'm starting to worry that I might have been scammed. I hope my Christmas gift arrives on time, but I'm not holding my breath.

I gotta say, I'm pretty bummed out about Picanova. I was really excited to use my Groupon for a 16x20 canvas, but when I got to the website, things just went downhill. First off, I couldn't figure out how to crop my picture - which is a pretty basic feature, if you ask me. And no matter how many times I tried, the site kept telling me that my picture wasn't suitable for that size. What gives, Picanova?

I was so frustrated that I ended up calling their customer service line. I explained the situation and asked if I could at least downgrade to a smaller size, but they told me that wasn't an option. So, I had to go through the hassle of getting my money back from Groupon. Not cool, Picanova.

Overall, I'm pretty disappointed with my experience. I was really looking forward to getting a canvas print, but the website just didn't deliver. If you're thinking about using Picanova, I'd recommend looking elsewhere.

I want to share my experience with Picanova.com. I was excited to order some canvases from them, but unfortunately, I had a terrible experience. When I uploaded my images, their software automatically cropped them without my permission. This caused me to lose some important details on the edges of my images. I was very disappointed and frustrated with this.

To make matters worse, when I tried to contact their customer service, I was met with aggressive and unhelpful responses. They did not seem to care about my complaints and were not willing to help me resolve the issue. This was very upsetting to me, as I had high expectations for a company based in Germany.

Overall, I would not recommend Picanova.com to anyone. My experience was the worst internet purchase I have made in 15 years. I feel like I was robbed of ?30 and the canvases I received were not even worth keeping. If you are considering using this company, I would advise you to avoid them like the plague. You have been warned!