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Pima Federal Credit Union

Pima Federal Credit Union review: an employee Rosa Hernandez

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10:29 pm EDT
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My name is Marion Marmion, I was in 10/13/2023, at 1:15pm in the afternoon. Rosa Hernandez was very rude, I went in because I was inquiring about a loan, she kept getting up to go talk to someone during our interaction, when she was getting my information. I have been a customer for 5 or more years. I have 2 checking accounts and a savings' wanted to refinance because I wanted everything at one bank. I was also interested in an IRA. She was discouraging me on the loan. I bought the vehicle a year ago and bought it at 38,000, and now owe 10,500. I told her I was just inquiring and she ran my credit anyways. I told her I did not want my credit ran if she thought it was not a good Idea. She did not listen to a word I was saying. I am now going to start looking for another bank and taking my money out of there. My Mom is closing hers also. She was very unprofessional and I am going to see if I can file a complaint with the BBB. I will be getting in touch with my friend who is an attorney. I went to your bank because I thought your bank was not like other banks like wells Fargo Bank, opening bogus accounts or running credit when they should not be.

Desired outcome: You need to talk to this employee, Rosa Hernandez and make sure she knows that there are legal consequences to mess with someone's credit. I am so furious.

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  1. Pima Federal Credit Union Contacts

  2. Pima Federal Credit Union phone numbers
    +1 (520) 887-5010
    +1 (520) 887-5010
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    +1 (520) 202-0606
    +1 (520) 202-0606
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  3. Pima Federal Credit Union emails
  4. Pima Federal Credit Union address
    PO Box 50267, Tucson, Arizona, 85703-1267, United States
  5. Pima Federal Credit Union social media
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    Oct 29, 2024
Pima Federal Credit Union Category
Pima Federal Credit Union is ranked 55 among 250 companies in the Banking and Credit Services category