PlanetFeedback
Reviews and Complaints

Elliott Realty Beach Rentals in Myrtle Beach is a place that requires everyone's attention before booking. There were some issues that my family faced during our booking in November 2019 for May 30, 2020, to June 6, 2020, at the Cherry Grove Villas. The check-in date was coming closer, but the pandemic had already hit the world. We had to cancel our reservation due to the COVID-19 virus, which was affecting the world at an alarming rate.

We had used Elliott Realty Beach Rentals many times before and enjoyed our stay there. As we had stayed there before, we made a reservation again, but the virus outbreak canceled all our plans. On March 30, 2020, we called Elliott Realty to cancel our booking due to the pandemic. The person who received our call informed us that they couldn't refund our deposit unless the unit got rented again. At that time, they were not renting anything, so we were asked to wait until April 30, when the policy might have changed. We hoped that they would be lenient with the situation after such news affected the whole world.

However, we were mistaken. On April 20, 2020, I called and spoke to Mary Beth, who didn't seem interested in refunding us because the owner of the condominium had already taken the money when we made the reservation in November. Even though we explained that all activities in Myrtle Beach were postponed to September, and all businesses could only host five people, our request fell on deaf ears. Our group could do nothing, and in our place of residence, Tennessee, we were still under shelter-in-place orders, as was Myrtle Beach. Elliott Realty's policy was strict, but the circumstances that led to our cancellation were beyond our control, which we expected the company to understand.

I do understand policies, but due to these circumstances being out of our hands, policies should be amended to respond to such emergencies. We are disappointed that we have used Elliott Realty for many years, but we will not use them again since they are not customer-oriented as seen by these circumstances. It would be risky to deal with such a company that doesn't prioritize their clients' interests and welfare, especially in times of crisis.

My husband and I will be sharing this information with our family and friends within our community in hopes of warning them, so they don't lose their money in the future. It would be best if you took your time before booking with an online rental service to ensure your safety and an enjoyable time for you and your loved ones.

I had a really bad experience with Service Master, the company my insurance provider hired to help with the damage repair after a fire. At the time, I was already feeling down and out, and to add insult to injury, they didn't do a very good job.

Not only was the work shoddy, but they also came into my home without my permission and stole a considerable amount of jewelry. It took them forever to finish the job - nine months to be exact. And even after that, they didn't try to make things right. They just gave me a check for a fraction of what it would cost to fix everything they messed up.

I lost all of my jewelry, which had sentimental value, and even worse, they damaged things that can't be replaced, like my carpet and my vanity in the bathroom. It's been two years since all of this happened, and I'm still trying to recover from the financial and emotional burden they put on me.

To make matters worse, the workers they hired weren't even permanent employees - they were temps who were underpaid and clearly didn't care about doing a good job. I believe that if a man had been there instead of just me, the situation would have been handled differently.

I wouldn't recommend Service Master to anyone; they're definitely not the good people they claim to be.

I recently had a pretty bad experience at a hostel I stayed at during my travels. I was assigned a bed that had clearly been used before and not properly cleaned. I brought this up with the staff, but they just put fresh sheets on top of the dirty ones. When I pointed out the dirty undersheet, the woman making the bed acted like I was crazy and didn't seem to care about my concerns.

The next day, I tried to rent a towel but was told they were unavailable. Then, on the third day of my stay, I returned to my room late at night to find someone else sleeping in my bed. I was pretty upset and went down to the front desk to tell the staff what had happened. But instead of taking responsibility and apologizing, they just tried to blame someone else and said it wasn't their fault. It was a pretty frustrating experience, especially considering how much money I had paid for my room.

Overall, I was really disappointed with the level of service at this hostel. The whole place just felt dirty and poorly managed, and the staff didn't seem to care about their guests' comfort or safety. I wouldn't recommend staying here to anyone looking for a safe and comfortable place to stay while traveling.

I rented a car from Enterprise at 8395 Pines Blvd in FL from 2/11/21 to 2/12/21. When I arrived, the car was already waiting for me out front. I asked the sales lady if she could send me my receipt, and she verified my email address. I then drove down the street to the gas station, but after only 10 minutes of driving, I noticed that the tag on the car had expired in December 2020. I immediately returned the car and spoke to the manager, asking why they rented me a car with an expired Mississippi tag. The manager said that it was updated in the system and that the police would have stopped anyone driving that car with an expired tag. If I had been pulled over, I would not have had any documents to prove that I had rented the car. This was a serious matter, and I was very concerned. I also never received my receipt from the sales lady, so I had no proof of my rental. This was clearly done on purpose, and the sales lady should be fired.

I then switched to a truck with a permanent tag, and when I returned it, the sales lady saw me but said nothing and did not apologize. She knew what she had done, and this was not acceptable. I have been a customer of Enterprise for over 20 years, and this was the second incident in the past two months. If I had been stopped by the police, Enterprise would have been sued for negligence.

On 12/24/20, I rented a car from Enterprise at 2150 State Rd 7 in Hollywood, FL. I made my reservation online and asked the salesman if taxes were included. He said yes, and then he charged my card without my consent. When I saw the car, it was a black 2021 Toyota Camry, which was not what I had reserved. He then brought me a Hyundai Elantra, knowing that there was something wrong with the tire. I refused to take that car and ended up with the Toyota Camry I had reserved. However, the Toyota had only a tip of gas in it, which was unacceptable. The salesman said he knew about it, and when I returned the car, I asked about my receipt, which he said he had sent. I did not leave until I had my receipt.

I called the Enterprise corporate office and gave them both rental agreement numbers. But nobody from Enterprise has called me about the car with the expired tag. I only received a text message asking me how my experience was. Someone should have followed up with me about this serious issue. That's why I now take pictures when I rent from them. I was given a card saying I could get a free upgrade on my next rental, but that does not compare to the risk I faced driving a car with an expired tag and without my receipt showing that I had rented the car. This was negligent on the behalf of Enterprise, and they need to take responsibility for their actions.

I booked a flight via Kiwi.com and within thirty-five minutes of the booking, I realized that another airline suited us better. So, I decided to cancel the ticket through Kiwi.com. To my surprise, when I was trying to cancel, it provided me with the option to "assess the refund from the airline or accept refund given." I chose the first option assuming that I will receive a 100% refund since it was within the twenty-four hour window. However, I received an email asking me as to why I wanted to cancel, and I replied stating that I selected another carrier that suits me better.

After a couple of days, I got another email stating that I would get $102 refund. When I called their customer service, they informed me that they could only refund me $102. To put things into perspective, I had canceled the ticket 35 minutes after purchasing it, two weeks before the flight, and yet I had to suffer monetary losses of $1433 because Kiwi.com decided to go ahead and change my currency into Icelandic krona and purchase the ticket through that country.

I reached out to WOW Air, who had a 100% refund policy, according to Kiwi.com. However, they informed me that since Kiwi.com decided to buy the ticket through Iceland, they could not honor the agreement. They suggested that I should ask Kiwi.com for the refund since they were the ones who sold me the ticket.

When I contacted Kiwi.com, the manager stayed on the line with me for over four hours, but she was no help at all. She kept yelling at me, stating that I had accepted the terms of whatever the airline would refund me. However, nowhere was it mentioned that they would convert my USD currency into Icelandic currency to buy the ticket. She kept wasting my time, giving me the run around about checking the refund, and finally hung up without providing an update like she promised.

I cannot express how disappointed and frustrated I felt with the service offered by Kiwi.com. Even after spending over five hours on the call, I did not get the help that I needed. The most frustrating part was that when I asked them any questions on the customer service line, they had no policy numbers or rules stated when asked for them. They merely repeated the same phrases, which was very annoying.

In conclusion, Kiwi.com is an unprofessional and unethical company that does not care about its customers. They are a big scam, and I wouldn't recommend this company to anyone who values their money and time.

Me give only 3 stars for planetfeedback because website good and prices okay, but everything else not. Contract say 1.5" of foam on walls and 1" on ceiling, and salesman know it need to be level with studs. Crew come but sleep in truck long time, maybe equipment no good or they have wrong stuff. Okay, happens sometimes. When boss come, they spray quick and leave us with lot of foam everywhere. We call company but they say job done. We tell them job not done, but no manager come out to see. They ask for pictures, we send pictures, and they say they send another crew to "fix" job.
We call again and ask for manager to come see bad job. Foam hang from ceiling 3 inches and wall have too much foam, so we no can screw in material for walls. Second crew come 2 days later and try to cut foam with rotary tool and knife, but can't do it. Lead guy say they no have what they need to fix job and not even have right foam to fill in space. Husband talk to them and they no have right tools either. They say they want to leave now instead of scrape more. We call company again and ask for someone to come see bad job, but they say no one available. We tell them we have big problem because we on time crunch and now we can't use trailer. We need to buy another trailer (already insulated) which costs us more than double what planetfeedback ask for. Company want payment but they lie about what happen and threaten us with court.

I had an experience with planetfeedback.com that I really want to share with all of you people out there. So, let me begin by saying that on May 21, 2018, I pre-paid for my June 23, 2018, one night stay at the Econo Lodge Paw Paw located in Michigan, USA, through Hotwire.com. When I received a reminder email from Hotwire on June 21, 2018, I was relieved that all was well with my reservation. But my relief was short-lived as I experienced something that left me completely disappointed and agitated.

It was past 11:00 PM when I reached the front desk of Econo Lodge Paw Paw after a long and tiring day. I handed over my ID and told the middle-aged gentleman at the counter that I had a pre-paid one-day reservation. The gentleman checked his system but returned to me saying that he had no record of my reservation. I was perplexed but kept my cool and showed him the electronic confirmation of my pre-paid reservation with a confirmation number.

To my surprise, he still couldn't locate my reservation and said that he did not have any numbers to call to get the issue resolved. I suggested he could call Hotwire themselves to sort out the matter, but he did not seem interested as he said Hotwire was unreliable. Moreover, he said that if it were up to him, Econo Lodge would not work with Hotwire at all. I suggested he could call a Choice Hotels contact, but he said they were just a third-party booking company and did not have much knowledge of Econo Lodge operations.

The frustration of not getting the issue resolved started to mount, and I decided to call Hotwire myself, which took a good deal of time. The Hotwire representative, after validating my pre-paid booking, had a conversation with the gentleman at the front desk. At the request of the counter clerk, the Hotwire representative even faxed my booking information to him again.

But to my utter disbelief, the counter clerk still refused to honor my pre-paid reservation. He made me hang around for 45 minutes, talking to the Hotwire representative and getting the fax to no avail. I eventually realized that I would not be staying at the Econo Lodge Paw Paw, MI that night.

Feeling utterly let down, I went to the other three hotels in Paw Paw, MI, only to find out that no rooms were available for that night in Paw Paw. Upon analyzing the situation, it appears that the Econo Lodge counter clerk took it upon himself to re-sell my pre-paid room to another customer since I was arriving late. His negative comments about Hotwire seemed to suggest an attempt to provide additional cover for his claimed ignorance of the reservation.

As someone who has been traveling for more than 40 years now, I can say without any hesitation that I have never been treated this way by any hotel counter clerk. The disrespect that I experienced that day was beyond words, and needless to say, I will never make any reservations at Econo Lodge hotels again. If you want to save yourself from this kind of disappointment, I suggest avoiding Econo Lodge as well. Right?

So, my hubby went to put in a chunk of change, a hefty $1,570.00, in his CITI bank checking account on the 23rd of March via the ATM before punching the clock at work. But it was a no-go. The blasted machine spits out a receipt, blabbing something about "technical problems" and that it isn't able to cough up any casharoo at the moment. The worst part was that the teeny piece of paper doesn't specify how much it'd supposedly deposited into his account. Fast forward two hours - my man loses precious work time waiting around until the branch gates slide open so he can tug at the ear of someone higher-up. And what happens? The "bigwig" of a branch manager by the name of Reina Hernandez sashays up to him and with a flick of her wrist (or so it felt), she scrubs her hands of the whole matter, says it's not the bank's problem, and that this was just par for the course. Like, really? Ain't she heard of customer service? Anyways, she trotted off into the bank without even bothering to give my hubby the customer service number, says "sayonara," and leaves him high and dry. But my husband ain't one to quit that easy. So he dials up the number on the back of his debit card to see what's what. Well, what they told him didn't jive with us at all. Apparently, we had to wait something like 10 days for the issue to be checked out and resolved. And oh yeah, they were "sorry" but there wasn't a darn thing they could do in the interim. We happen to think it's theft from CITI bank. How inept can they be? No one wanted or want to take responsibility and do anything to right the wrong that'd been done. The bank's runaround tactics were downright awful. To add salt to the wound, we've had to put the brakes on our bills and keep ourselves tight-lipped with cash since we're being slapped with late fees. Even as we looked it up, we found that other CITI bank customers had faced this same predicament one too many times and nobody had their back either. What a bunch of unprofessional, inconsiderate people to trust with your hard-earned dough. To boot, when I myself went to the branch to get an explanation as to why they couldn't just open the ATM and release our money that was suspended in limbo, Reina Hernandez, the "manager," acted like a downright ruffian. She threatened us with closing our account, never bothered to help, and walked away laughing as she stayed knee-deep in her personal call in her office. No joke, the nastiest "manager" I've ever had the displeasure of dealing with. Aren't managers supposed to be there to offer customer solutions and support? For us, she just kept repeating herself about this happening all the time and that there was nothing that could be done. She even had the gall to say that the cops would throw me out of the branch if she had to. The whole day was spent trying to get something done about it, but there's been nada, nothing, zilch. What's worse, my husband had to take a day off work and lost out on more of his hard-earned dough. It's now the 28th of March, but nope, we still haven't got our money back. It's a plain and simple case of theft from CITI bank. The worst part is, we've been shoved from one customer service operator to another, and everyone just gives us the brushoff. They keep saying that an investigation's going on, but we've yet to see any result. It's looking pretty grim, and we're losing hope. If they don't do right by us, we'll take them to court. And heck, we've already told our family members who have CITI bank that they best not bank there any longer. It's been a disaster and they're flat-out thieves.

My experience with planetfeedback.com has been nothing short of incredible. I recently had to have some maintenance done on my car at BMW of Catonsville, and the service was simply amazing. Everything was perfect until my car started having issues days after the repairs were done, and I had to bring it back to the dealership.

I felt extremely frustrated and let down. It seemed like the technicians were not doing their job correctly, and I was being bounced around from one person to another with no one able to give me a straight answer.

After speaking to the manager and filing a complaint with corporate, things did not get any better. I was being told that I had to put down 50% of the engine cost before the repairs would even start, which was unbelievable. I have never been treated like this before, and it was disappointing to receive such treatment from a company that I have been a loyal customer to for three years.

Adding insult to injury, they offered me ridiculous amounts of money to trade in my car which had 120,000k miles. It was absolutely insulting and showed a lack of empathy and concern for my situation.

Overall, my experience with BMW of Catonsville has been disappointing, to say the least. The lack of care, professionalism, and poor communication has left a bad taste in my mouth, and I would not recommend this dealership to anyone. It seems like the staff is merely retaliating against me for making a complaint, and this is not the type of business I want to do business with.

I hope that planetfeedback.com will take action on my complaint and help me to resolve this issue with BMW of Catonsville. I am looking forward to hearing their response, and I hope that they will help me to find a solution that is both satisfactory and fair.

I got a real whopper of a story to tell y'all about my experience with Planetfeedback. Now, don't get me wrong, I think their platform is great for leaving feedback about products and services, but my experience with their customer service left a sour taste in my mouth.

So here's the deal: I had an issue with a product I purchased and decided to submit feedback through Planetfeedback.com. I was impressed by the ease of use of their website and the quick response I received from the company in question. However, when I followed up with Planetfeedback about my complaint, things went downhill fast.

First of all, let me say that I am not a grammar or spelling expert by any stretch of the imagination. I make mistakes all the time in my writing, but usually, they're not a big deal. However, the representative from Planetfeedback who responded to me had so many errors in their message that I could barely understand what they were trying to say.

To make matters worse, the representative didn't address any of my concerns or questions. Instead, they simply gave me a generic response that didn't help me at all. When I tried to ask for clarification, I received the same generic response again.

I was really frustrated by this point, so I decided to escalate the issue to a higher authority at Planetfeedback. That's when things got even worse. The person I spoke to completely discounted my concerns and told me that I was being unnecessarily difficult.

I couldn't believe it! I had legitimate concerns and was just trying to get some answers, but Planetfeedback seemed more interested in brushing me off than addressing my issues.

In the end, I gave up on trying to get help from Planetfeedback and just resolved to never use their platform again. It's a shame because I believe in the value of leaving feedback, but if the company behind the platform doesn't care about its customers, what's the point?

So, if you've had a positive experience with Planetfeedback, that's great. But, based on my experience, I can't recommend it to others.

At the Desert Sky Mall location, around 11 am today, two female workers beside the fitting rooms made derogatory racial comments to me. One of their names was Ule. I don't know the other employee's name but she had brunette hair and looked forty-ish. There was also a blonde Caucasian woman with them who was wheeling a cart of clothes across the floor and told me to move. They were both laughing as they made their statements, but I don't see what was so funny. It was appalling. It shouldn't surprise me that the people who work there have no class. I will never shop here again and I encourage anyone with dignity to boycott this store. These employees were a sad sight to look at, too.

I'm not sure who hires the workers at the in-store up, but it was disconcerting when the young lady at the cash register made a comment about the color of my skin when I was purchasing a cup coffee. This happened around 7 am yesterday morning, and this will be my last trip to this store. I've already reported the worker and I would suggest that when hiring employees, check to see what biases they have against people who keep them employed by spending money at the stores they work at.

So here's the deal - I done bought myself a car and paid for it in full, ya hear? That car was sittin' pretty at National Storage in Kurnell, NSW. But here's where things go all screwy - them folks at the storage place wouldn't hand over my car, no matter how much the previous owner begged and emailed and said I was the rightful owner. So the truckin' company I hired to pick up my car, they kept tryin' and tryin', but National Storage just kept delayin' and delayin'. And here's what really ground my gears - I got hit with a $330 fee from the truckin' company for their two failed attempts at pickin' up my car. That ain't right, folks.

Now I got an email sayin' my car was all good to be picked up, from none other than National Storage themselves. But even with that email, the truckin' company wouldn't budge. It's been 20 days and they still won't pick up my car. They're pullin' all sorts of excuses, sayin' there's too much junk in front of the car and the forklift won't work and on and on. They even gonna charge me another useless fee if they keep this up. That's when I started thinkin' - should I call in the police? Sue these folks for blockin' my access to my own vehicle?

Ya know, when I heard about planetfeedback.com, I figured why not give 'em a try. I laid out my whole situation and waited to see what they'd do. And I gotta say, they really helped me out. They forwarded my complaint to the National Storage higher-ups and within a couple days, my car was finally released. No more excuses, no more fees, and no more delays.

So if you find yourself in a similar predicament, don't hesitate to give planetfeedback.com a shot. They're a real lifeline for folks like you and me, tryin' to get what we paid for.

Planetfeedback.com is a great website for people who want to share their opinions on products and services. I really like using this website because it gives me a chance to express my thoughts and feelings on various things that matter to me. The website is very easy to use and navigate, and it doesn't take long to leave a review.

One thing I really appreciate about Planetfeedback is that it lets me be completely honest in my reviews. I don't have to worry about censoring my thoughts or feelings, because the website encourages people to share their true opinions. This is a refreshing change from many other review websites that seem to filter out negative feedback.

I've been using Planetfeedback for a while now and I haven't had any issues with the website itself. It always works properly and I've never had any technical difficulties. The reviews I've left have been published quickly and I've never had any issues with them being deleted or censored.

Overall, I think Planetfeedback is a fantastic platform for people who want to leave honest reviews about products and services. I highly recommend using this website if you want to share your opinions with the world.

P.S. Sry for any typos, I tend to make mistakes when typing fast.

So, I wanna talk 'bout planetfeedback.com. I reckon it's important to share 'bout yer experiences, good or bad, so others can make informed decisions. Personally, my experience ain't been too good lately - I bought a shiny new Hitachi 78 inch TV from Radio Rentals at Moyarfield QLD. I got it all set up and runnin', but after half an hour, I noticed a group of lines runnin' down the screen from top to bottom. Tried checkin' all the plugs and whatnot, but they were still there. Needless to say, I wasn't too happy 'bout that.

So, the next day, I tried contactin' the warranty company that covers the TV, which is ***@TEMPO.ORG. But, I was on the phone waitin' for someone to answer for 90 whole minutes - can ya believe that? I finally gave up and decided to try the email option. They asked for some pictures of the problem and I sent 'em through, but waited three whole days and heard nothin' back. Frustrated, I decided to give the phone line another shot, but this time spent 50 minutes on hold. When someone finally answered, they told me that nothin' had come through from my email. And get this, it was a call centre in the Philippines. I was then given a case number and sent everything through again. But, it has now been over a week and I still haven't heard a peep from them. I mean, c'mon, is this really acceptable customer service?

The end result is that I'm stuck with a $1,225 TV that can't be fixed. So, needless to say, this has been a frustrating and disappointing experience. I was hopin' for better service from planetfeedback.com and its partners, but unfortunately, that's not the case here. Ya might wanna take that into consideration before doin' business with them.

I recently had an unfortunate incident with an Erie insured driver on 8/17/21. As I was driving around the P.O., the driver suddenly pulled out of a parking space and backed into my left front bumper. In a state of shock, I leaned on my horn loud and long, hoping to get him to stop. However, he persisted, and the deputy in the P. O. had to come out and investigate the commotion.

Once the report was filed, I immediately contacted Erie to report the incident. However, their insured driver did not do the same. An adjuster was sent out shortly after to assess the damage to my vehicle. Unfortunately, within a week, I received a notice from Erie stating that they would not honor my claim. I was devastated and knew that something had to be done.

I spoke with an Erie supervisor, but even with their help, my claim was still rejected. It was then that I realized that Erie had a flawed claims payment process. I decided to file complaints with every available source that I could find, hoping that someone would listen and act. In my opinion, I strongly advise anyone against purchasing Erie Insurance. They treat their own insured unfairly, and their unjustified practices need to be thoroughly investigated by an organization such as the Federal Trade Commission.

I gave Erie one star because there was no lesser amount listed, but even that one star is too much in my opinion. I've done my research and have seen numerous complaints online about their poor customer service and lack of concern towards their clients. It is truly unfortunate that they get away with such practices and continue to operate in this manner. In the end, I believe that companies should be held accountable for their actions and that justice should always prevail.

I was recently contacted by a certain Garvin Marcus who invited me to trade with SpringFXCrypto - a company that, according to him, could help me make money online. I was very keen on the idea since I had lost my job and I was very sick. Mr. Marcus assured me that I would only need to invest $200 to get a profit, and I agreed to do so.

The trade began last week on Thursday and only lasted a day. When I wanted to cash out my earnings, I encountered a problem. A certain Maria Travis, who claimed to be the company's support representative, told me that I had to upgrade my account by paying $500. I did as she said, and I was promised that I would receive my money soon after.

However, Ms. Travis contacted me again and claimed that the bank was still holding my funds due to tax fees amounting to $700. I was hesitant to pay more money, but Garvin and Maria convinced me that it was the only way to get my money, so I paid. This all happened on Friday, but I didn't receive my money.

Then, the bank once again requested that I pay conversion fees for another $700. Desperate to receive what I was owed, I paid once again. Still, no money was deposited in my account. Garvin and Maria promised me that I would receive my earnings, but they said that I still needed to pay $1500 for the conversion. It was at this point that I had completely lost everything I had - my savings, my wedding ring, and my husband had even left me. I am now facing eviction.

In conclusion, let me advise you to stay away from this company and these people. Your experience with them might end up like mine - losing all you have and ending up with nothing but ruined life.

I had an experience with an insurance policy for my best friend that unfortunately passed away in August 12, 2018. I decided to use the services of Pruitt mortuary Height located in Houston, Texas. The owner, Mr. Anthony Kay, came to my assistance during that somber moment. However, my friend had warned me not to trust Mr. Kay, which made me feel uneasy about using his services, but since the decision was not up to me, I submitted to the wishes of my friend's children who were the primary decision-makers at that time.

I recall vividly that Mr. Kay traveled a long distance of over 240 miles to present me with some paperwork that needed my signature, but he promised me not to worry, assuring me that he would send me the balance afterward. He instructed me to divide the balance between the kids, which I agreed to do. And so, I anxiously waited for the balance to be paid - one year and three months have passed, and yet, I have not received a dime from Mr. Kay or his staff.

I was informed that the payment was supposed to be sent through certified mail in November of 2018. It is surprising that up until now – when it is almost 2020 – Mr. Kay and his team have not kept their word or even provided any explanation for the delay. It's truly saddening to see that a business could act in such a manner, not sending what was rightfully due and lying to the beneficiaries.

I made several attempts to communicate with Mr. Kay by calling and texting him, but to my disappointment, he didn't honor his promise. It is unfortunate that I must give him a rating of 1, although I would rate it as zero, because I had no other option. I wanted to share my story, inform others to be careful of Mr. Kay and his promises. Trust is essential in such matters, and Mr. Kay had failed to live up to it.

So, here's the deal. I went to this place called Prospect Mart to get my '99 Audi A8 fixed up with a brand spanking new timing belt. They had my car for almost two whole months and boy did they charge me through the roof, $1,795.00 to be precise. Finally, I was able to take my car back home and imagine my surprise when I found that it had an oil leak. What a bummer! So, I took it back to the shop to get it fixed. They took another whole month to work on it. When I went to collect my car, the owner, Mr. Neil, tells me that they had to put new parts on and charge me ANOTHER $100.00. I mean, come on! As soon as I got home, I noticed that my car was smoking from the exact same oil leak. How is it even possible? Sounds like they didn't really fix the problem at all.

When I went back to the shop, Neil boldly declares that they are no longer working on Audi's and just throws a $100.00 bill on the counter. What?! I couldn't believe it. The damage that his employees have done to my car was completely ignored and shrugged off. He didn't even try to make things right. And then he had the audacity to tell me to go to the Auto House. Well, let me tell you something, if Prospect Mart didn't know how to work on my car they should have just said so from the very start. Instead, they took my hard-earned money and caused even more damage to my already troubled car. These guys obviously scammed me, because when I pulled out of their garage with my smoking car, two of their employees were just standing in the doorway laughing like it was no big deal. That's just unacceptable. They should not be in business if they are allowed to treat consumers like that. I've had enough and will not be returning there again.

Listen, if ya'll want a piece of advice from someone who's been through the ringer with a car company, stay far away from planetfeedback.com. I know there are people out here singing their praises like they're the next best thing since sliced bread, but my experience has been a straight up nightmare.

First off, let's just talk about customer service for a minute. Every time I've tried to reach out for help, I've been met with nothing but rudeness and disrespect. And when I asked to speak to someone else, they hit me with that classic line "the buck stops here". Like, seriously? You're gonna try to shut me down like that? Unacceptable.

And don't even get me started on the actual product. The cars and SUVs they produce are nothing but trouble. I've had problems out the wazoo - recalls left and right, you name it. The paint on my QX56 has been peeling off like nobody's business, and when I brought that to their attention, they were willing to fix it... but only because they used defective paint in the first place!

But my biggest issue by far has been the timing chain. They offered some kind of service campaign to replace the parts, but I never even got a notice about it. Apparently, they didn't even have my address on file or something, so who knows where that went. Anyway, flash forward to the summer of 2019, and my timing belt decides to give up the ghost. I shelled out a whopping 6 grand to get it fixed, and all Infiniti had to say was "too bad, should've gotten it taken care of when we offered the campaign". Are you kidding me?

To top it all off, when I reached out to customer service again, I got the same old nastiness and arrogance. Some lady named Mallory was just plain rude, didn't offer a single thing to help me out. Then I gave Infiniti a call, thinking maybe they could do something, but nope. Same story, different day. "Sorry, too late now."

So yeah, take my advice and steer clear of planetfeedback.com. They don't care about you or your problems, and they certainly don't deserve your business.

I must say that I had a great experience with Planetfeedback. I found this website when I had a bad experience with a restaurant and was unable to get in touch with anyone from the particular location. I wrote a letter detailing my concerns and posted it on Planetfeedback. To my surprise, within a few days, the owner of the restaurant reached out to me and made up for the bad experience that I had.

I was quite thrilled with my experience and finally found a platform where I could hold businesses accountable when they wronged me. Additionally, I loved the fact that I could read comments from other members regarding their experiences and their opinions on my letter. If the feedback was courteous, it was helpful, and if it was uncalled for, it was entertaining.

Unfortunately, after some time, there was a substantial change in the way Planetfeedback operated. As someone has already mentioned, it had everything to do with "Mr. Helpful," a regular commenter who was recently appointed as a moderator. It seemed like his newfound power went straight to his head, and any comments that did not fall in line with his personal opinions were deleted right away. Even those that were made by members who had genuine concerns were removed just because they did not 100% agree with Mr. Helpful's point of view.

Things got worse, and Mr. Helpful's clique were allowed to attack other members that did not agree with them. However, any responses or comments from members outside that circle were met with deletion. It became so ridiculous that the CEO of the online fashion retailer I worked for at the time announced that we would no longer respond to any communication from Planetfeedback. It was indeed a sad situation because Planetfeedback had become a playground for online trolls on a power trip instead of a platform for consumers and businesses to communicate effectively.

I saw that Planetfeedback has now shut down, which is a shame. It could have been an amazing platform if it was run appropriately with professionalism, courtesy, and respect. Both businesses and consumers could have benefited from this platform.

I've been going to this place for over eight years now, and I gotta say, I'm starting to feel a bit cheated. Last week, I took my ride in after my tension pulley and serpentine belt gave out, and before towing it there I called to ask for a quote. The guy on the phone, Jordan, told me it would be $50 since I was bringing in the parts I needed replaced, and that sounded okay to me since I spent over $40 on the parts alone. But when I got there, Jordan only quoted me for the serpentine belt, which was a bit odd, but I didn't question it. I later found out that I didn't need to replace the pulley, and that the belt was breaking because of an oil leak. Jordan charged me $140 for the fix, and I thought that was that. But the very next day, the belt broke again on my lunch break. I called Jordan and he sent out another tow truck and told me I either brought the wrong belt or a defective one. He charged me $56 for the tow and a new belt, and I thought that was the end of it. But yesterday, the belt broke again, and I was fed up. I warned Jordan that I would file a lawsuit if he tried to charge me again, but he called me today and said it was the tensioner that needed to be replaced and asked for $180, $75 for the part and $105 for labor. I texted him, telling him that I think he should only charge me for the part, and that the labor should be free since this was the third time this has happened in a week. He texted me back saying that he put in a new belt, and that means my car will break down again. I can't believe this is happening, and I'm going to file a lawsuit because this is unacceptable. Jordan and his shop are a ripoff, and I can't believe they would treat a loyal customer like this. I've brought in over six customers over the years, and this is how they repay me.