Plant App - Plant Identifier’s earns a 3.1-star rating from 34 reviews, showing that the majority of plant enthusiasts are somewhat satisfied with plant identification experience.
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Review
Wrong pic didn’t even work
Took a pic and did not get any help to make my plant healthy. Will delete this app. Take me off any subscriptions.
Loss of use on app
I downloaded this on my phone last month and it will not respond or load it opens but closes it self I want my money back if possible and this app is not cheap
WAY too much money
Too much.. Simple as that
These excessive fees will pay for gas to the local nursery for over a year, and I get a staff of people that know what they’re talking about.
Proofreader needed
Looking at the sample plant, Guiana Chestnut, and seeing many typos. Just wondering, how tall is “60 toes”?
For such an expensive app, I would expect a better presentation.
Love
Helps me understand what plants I have in my house because some I brought because they are pretty but can be toxic to my dogs. Now that I know this I can handle them properly.
FANTASTIC & EASY!
You can grow anything if you research the plant with this app!
I’m no plant EXPERT but they are!
HIGHLY Recommend it & the friends I have told about it that use it rave about it too!
Nice App but…
Only using free version. Good at identifying my plants. But it did erase my garden and I needed to start over again. If it’s not gonna let you keep all your plants it should tell you.
Price
Price is way too much to get the information about plants and to scan just more than one in a day. If price was way lower, say 20$ a year, id definitely buy it but not with how it is now.
Plant database is incomplete
Aloe vera isn’t in the list of plants you can add in the app, which is odd because it’s a very common plant.
Also, I don’t know why the app asks me to leave a review before I’ve even had a chance to use any of the app’s features.
Just downloaded
We’ll I just downloaded the app it said it was free although the app talks about free 3 day trial then it is $6.99 a week… not into that. From what I saw it looks like a good app but still seems deceptive?
I’ll be deleting the app
Was charged during free trial
I was charged for a whole week during second day of free trial. Which was unexpected and unpleasant. The info about plant problems is not personalized to certain plants, just general guidance. The app does not have much info, some of my home plants were not recognized correctly.
App providers refused to correct problems
I purchased app , it did perform all its functions. Emailed app they gave some guidance. Did what they requested and no luck still did work. Emailed them again and they have yet to respond it’s over week. I provided them proof that I did purchase the app. Hopping Apple will direct them to refund my money!
Doesn’t Do What the Ad Stated
I could find this info on Google without paying a high fee! I wish I had not gotten this and gone with another. I am contacting my bank with the original Ad in hopes of getting a refund! Nothing at all like you stated! False advertising! Is not helping me with my plants at all! Google yourselves and save your $!
Wrong ID
I tried this on a dwarf key lime which it repeatedly incorrectly identified. I was trying to get a diagnosis and that can’t happen if it cannot ID the tree. There is no option to correct it. It repeatedly wants you to upgrade to the paid premium version. Hard to consider an upgrade when it cannot ID a common plant.
App is not great at identifying plants
App consistently (from three different camera angle) misidentified snaps of a tropical tree as a “black cherry” which used up all my free snaps. Does not give an option for other trees it could be, or for feedback to be submitted indicating that the snap ID was wrong. Nice interface, but… it needs to work to be worth a download.
Best of the Best
I really like this app. I have many plants in my home. We just moved across country and some of my plants were not doing very well. I down loaded this app and 2 months later ALL my plants are back to their full color and looking great again. I think I would have lost a lot of them if I wouldn’t have found this app!
I will keep this app and share it with all my family and friends…
I love this app!
I have tried multiple apps and they all ended in failure. This one was so helpful and informing. I only with that it could have a feature to tell what diseases your plants have. Other wise I am very satisfied with this app. It also has a 12 photo per like 24 hours, or you need to pay. Which is a little annoying, but I have a small plant collection. I enjoy the app a lot and am happy with the results. Thank you, and I hope you enjoy.
Inconsistent?
Downloaded app today. Was only able to take 2 pictures before it shut me out for 12 hours. 1st photo was of one branch of a Very large Douglas Fir tree, the app gave me the correct answer. The 2nd photo was of the entire tree from a little further away. The app told me it was a Serbian Spruce, which it isn’t. The developers need to allow increased opportunity to test the app without waiting 12 hours before I would want to purchase it.
Signed up for a “free” trial and was charged $52.99
I selected the free trial option and was charged $52.99! I contacted them, but still haven’t received a response.
This app is definitely NOT worth it. While reading information in the Diagnose section, the sentences were incoherent and grammatically incorrect. (Like what happens when you put something written in a different language through an English translator…they didn’t take the time to read over and make the necessary edits).
I shouldn’t get frustrated trying to read how to diagnose and treat my plant. I can’t even use this app and can’t even help my plant. This is trash.
The free trial is a scam
This app doesn’t even deserve a single star, and I’d give it a negative 5 if I could.
I tried this app for a couple of days then tried to cancel it, but there was literally no option for that! Followed the link for “cancel at anytime” and it only allows you to renew. It says you can’t cancel a current subscription, but then says you have to cancel more than 24hrs before renewal to stop it renewing - in other words - you need to cancel future subscriptions during the time of your current subscription…which it says you can’t do. Yes, it’s as much of a runaround as it sounds. I got a refund and cancellation through iTunes, but as a warning to anyone else who thinks of trying this app: DON’T do the free trial.
It’s also terrible at identifying plants, misidentified numerous times, and once said a clearly focused macro shot of a flower, “didn’t contain a flower.”
Plant App - Plant Identifier Complaints 14
Plant App-Identifyer incorrect order
Plant App is nothing like I thought it was.Can not use the app.Now they want to charge me $5.00.more to cancel.I lòoked at app for a few minutes after I down loaded the app today 9/10/23 approximately 12:00Pm.I can not use app cancel charge.
Also there us no where in the app to cancel the trial subscription. So unable to cancel. I went a Email to cancel with no response from plant app.
Desired outcome: Cancel app with no charge.
Lacking
Gave a Greview but did not
The complaint has been investigated and resolved to the customer’s satisfaction.
This app doesn’t work as well as it should
It. Only woworks on common plants
It’s terrible
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Plant App - Plant Identifier Legit?
Plant App - Plant Identifier earns a trustworthiness rating of 97%
Highly recommended, but caution will not hurt.
Plant App - Plant Identifier resolved 92% of 14 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Plant App - Plant Identifier has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Plantapp.app has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Plantapp.app has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Plantapp.app you are considering visiting, which is associated with Plant App - Plant Identifier, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Plant App - Plant Identifier protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Wrong
Did not allow me to take a picture of the plan I wanted to
The complaint has been investigated and resolved to the customer’s satisfaction.
Oopsie
This is not giving me the cure/problem solutions as advertised
The complaint has been investigated and resolved to the customer’s satisfaction.
You identified a tree as Russian olive and then didn’t have it listed !
You need to have app where we can download pic’s already taken.
The complaint has been investigated and resolved to the customer’s satisfaction.
Not accurate
I scanned my comforter and it said that it was garlic mustard! lol
The complaint has been investigated and resolved to the customer’s satisfaction.
Wrong identification
It did not identify correctly or tell me anything I needed to know
The complaint has been investigated and resolved to the customer’s satisfaction.
Want to cancel
This app is still the worst I have tried. I will not continue my subscription!
The complaint has been investigated and resolved to the customer’s satisfaction.
Don’t just don’t
So inaccurate it’s sad dose not have much of a database just don’t bother it’s a wate of time
The complaint has been investigated and resolved to the customer’s satisfaction.
Wrongo Pongo
It got wrong the first three things I asked it to identify quite wrong. So, I deleted the app.
The complaint has been investigated and resolved to the customer’s satisfaction.
Disappointing
The app alludes to belong with care for plants but it does not. Not worth the price they want you to pay.
The complaint has been investigated and resolved to the customer’s satisfaction.
Not working at all!
The app opens to a blank white screen. My phone is fully updated and I have no issues with any of my other apps. Help!
The complaint has been investigated and resolved to the customer’s satisfaction.
Terrible
This app is terrible, could not even identify a rosemary plant. I tried the 3 day trial and cancelled within 15 minutes of it not working
The complaint has been investigated and resolved to the customer’s satisfaction.
About Plant App - Plant Identifier
The app's user-friendly interface makes it easy to use, even for those who are not tech-savvy. Simply take a photo of the plant you want to identify, and the app will do the rest. The app's database is constantly updated with new plant species, ensuring that you always have access to the latest information.
In addition to identifying plants, the app also provides detailed information about each species, including its common name, scientific name, and characteristics. This information can be incredibly useful for those who want to learn more about the plants they encounter in their daily lives.
One of the most impressive features of the Plant App - Plant Identifier is its ability to work offline. This means that you can use the app even when you don't have an internet connection, making it ideal for outdoor enthusiasts who enjoy exploring remote areas.
Overall, the Plant App - Plant Identifier is an excellent tool for anyone who wants to learn more about the plants in their surroundings. Its advanced image recognition technology, user-friendly interface, and offline capabilities make it a must-have app for nature lovers, botanists, and anyone who wants to expand their knowledge of the natural world.
Overview of Plant App - Plant Identifier complaint handling
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Plant App - Plant Identifier Contacts
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Plant App - Plant Identifier emailsinfo@plantapp.app90%Confidence score: 90%Support
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Plant App - Plant Identifier social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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