Menu
For Business Write a review File a complaint
Platinum Roofing Customer Service Phone, Email, Contacts

Platinum Roofing
Reviews and Complaints

www.platinumroofingstl.com

Learn how the rating is calculated

4.3 16 Reviews 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Platinum Roofing Reviews 18

ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Platinum Roofing Great service, I made a great decision

Great service, I made a great decision. My roof is beautiful alongside the gutter. I would recommend them to all my family and friends...love the details my roof and they came IN A TIMELY MANNER

Read full review of Platinum Roofing and 4 comments
Hide full review
4 comments
Add a comment
M
M
M. Kerluke
Verified customer This complaint was posted by a verified customer. Learn more

Platinum roofing did an awesome job on my new roof and they were great with working with my schedule and getting things done in a timely manner. I would recommend them to anyone looking for a new roof from a caring company.

F
F
F. Bode
Verified customer This complaint was posted by a verified customer. Learn more

The crew were very professional and gave me pics of finished project. Crew Cleaned up work area afterwards.

J
J
J. Trantow
Verified customer This complaint was posted by a verified customer. Learn more

My insurance company gave us 90 days to fix our roof after moving in just a month ago. I told the good folks at Platinum Roofing my situation and they gave me honest answers to my questions. They did the work in 2 days, cleaned up everything, workers were nice, and the roof is beautiful. Good people over there. Will be referring all friends and family.

R
R
R. Goldner
Verified customer This complaint was posted by a verified customer. Learn more

Platinum did a very good job installing my new roof.

ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Platinum Roofing Platinum roofing did an awesome job on my new roof and they were great with working with my schedule and getting things

Platinum roofing did an awesome job on my new roof and they were great with working with my schedule and getting things done in a timely manner. I would recommend them to anyone looking for a new roof from a caring company.

Read full review of Platinum Roofing and 4 comments
Hide full review
4 comments
Add a comment
A
A
A. Bailey
Verified customer This complaint was posted by a verified customer. Learn more

Everyone was very professional and the roofing done well and I was very satisfied.

B
B
B. Bailey
Verified customer This complaint was posted by a verified customer. Learn more

Great service, I made a great decision. My roof is beautiful alongside the gutter. I would recommend them to all my family and friends...love the details my roof and they came IN A TIMELY MANNER

E
E
E. Pouros
Verified customer This complaint was posted by a verified customer. Learn more

I'm so glad to have done business with Platinum Roofing they provided me with consultation is to the materials they were going to use they did a very good job they were fast they were prompt the workers were respectful I just can't say enough good things about Platinum Roofing I met mr. Simms and his son the people I spoke to over the phone Winchester all around good experience

N
N
N. Hand
Verified customer This complaint was posted by a verified customer. Learn more

Platinum roofing did a good job for me.the workers were skilled and did a good job.The owner was courteous and performed as promised.I will gladly recommend or rehire him.

ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Platinum Roofing I highly recommend Platinum Roofing!

I highly recommend Platinum Roofing! No pressure, competitive pricing, great leadership and communication. We ran into an issue and Platinum responded promptly and made sure everything was corrected. Again, highly recommend!

Read full review of Platinum Roofing and 4 comments
Hide full review
4 comments
Add a comment
J
J
J. Renner
Verified customer This complaint was posted by a verified customer. Learn more

Platinum Roofing is a great company. Mr. Simms is very professional. Our roof was installed in 1 day as promised. Everything was cleaned up. I recommend Platinum Roofing Company he will take care of you.

N
N
N. Kirlin
Verified customer This complaint was posted by a verified customer. Learn more

Platinum roofing did an awesome job on my roof and gutters. The installers where professional and took the time to tarp off and clean the area of any job debris. The *** family has been great at communicating the job timeline and also the match a competitor price! I'd go with platinum roofing again if I had another roof.

K
K
K. Wintheiser
Verified customer This complaint was posted by a verified customer. Learn more

I would like to rate my experience with Platinum Roofing with Five Stars! My experience with company from negotiating the contract to the completion of work has been GREAT! Of all the roofing contractors that I considered, none offered the affordable price and extra amenities, that Platinum Roofing extended to me. They completed my roof beautifully, wrapped the poles on my porch and replaced new down spouts from my gutters for no extra charge. It took Platinum Roofing one day to complete my roof and the workers were professional and courteous. The clean-up after the installation of the roof was completed throughly and there was no debris or nails left around my property. My house looks AMAZING! I would have to credit Platinum Roofing with giving my home an incredible facelift. I would recommend this company to anyone that is looking for affordable, professional quality work. Trust me you will not be disappointed.

N
N
N. Cormier
Verified customer This complaint was posted by a verified customer. Learn more

The salesman had good social skills and excellent customer service

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Platinum Roofing Fantastic job!

Fantastic job! Mike2 is a great salesman. Platinum Roofing sells a great product at a great price. The job was done fast and clean up was great. I could NOT find one single nail on the ground. I am so happy. Love the color too. Thank you. Five stars!

Read full review of Platinum Roofing and 4 comments
Hide full review
4 comments
Add a comment
C
C
C. Jacobson
Verified customer This complaint was posted by a verified customer. Learn more

This roofing company does not only do a great job. They also had the best price and I am very happy with my roof. I do not usually refer companies but this company is awesome

J
J
J. Pfannerstill
Verified customer This complaint was posted by a verified customer. Learn more

Very professional and detailed. Offered many options for roofing color. Work was finished the same day and the clean up was exceptional.

H
H
H. Hills
Verified customer This complaint was posted by a verified customer. Learn more

I would recommend this company to anyone who wants great quality work and service. I will be using them for the rest of my properties.

S
S
S. Beahan
Verified customer This complaint was posted by a verified customer. Learn more

The service that I received from Platinum Roofing was excellent from my initial call of inquiry through to the booking , scheduling and completion of the job. The office staff as well as the workers were professional and courteous throughout the job. I would certainly recommend this company to any one looking for repair or replacing their roof.

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Platinum Roofing Platinum Roofing provided excellent service with roof placement on my home and shed

Platinum Roofing provided excellent service with roof placement on my home and shed. Mike was always available to answer questions. My roof was replaced within 1 week from consultation. I would recommend this company based on the service and warranty I received.

Read full review of Platinum Roofing
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Platinum Roofing Platinum roofing did an awesome job on my roof and gutters

Platinum roofing did an awesome job on my roof and gutters. The installers where professional and took the time to tarp off and clean the area of any job debris. The Platinum family has been great at communicating the job timeline and also the match a competitor price! I'd go with platinum roofing again if I had another roof.

Read full review of Platinum Roofing
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Platinum Roofing If I could give them a higher number I would, the workers from the ladies who drove the hauling truck to the workers

If I could give them a higher number I would, the workers from the ladies who drove the hauling truck to the workers who did my roof were all wonderful and speaking with Mr. Michael Platinum senior, to his son, to the young lady tat answers the phone to Mr. Wndell Platinum omg such professionals would most definitely be calling on them again.

Read full review of Platinum Roofing
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Platinum Roofing The service that I received from Platinum Roofing was excellent from my initial call of inquiry through to the booking

The service that I received from Platinum Roofing was excellent from my initial call of inquiry through to the booking , scheduling and completion of the job. The office staff as well as the workers were professional and courteous throughout the job. I would certainly recommend this company to any one looking for repair or replacing their roof.

Read full review of Platinum Roofing
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Platinum Roofing My insurance company gave us 90 days to fix our roof after moving in just a month ago

My insurance company gave us 90 days to fix our roof after moving in just a month ago. I told the good folks at Platinum Roofing my situation and they gave me honest answers to my questions. They did the work in 2 days, cleaned up everything, workers were nice, and the roof is beautiful. Good people over there. Will be referring all friends and family.

Read full review of Platinum Roofing
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Platinum Roofing This is the most unprofessional, dishonest company I have ever dealt with

This is the most unprofessional, dishonest company I have ever dealt with. Do NOT do business with them. They tell you one thing and do another. They say they are going to show up at a certain time on a certain day, and never showed up. And they didn't even call to let me know - how unprofessional. I would give them a negative 3 stars! My name is [Your Name].

Read full review of Platinum Roofing
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Platinum Roofing I'm so glad to have done business with Platinum Roofing they provided me with consultation is to the materials they

I'm so glad to have done business with Platinum Roofing they provided me with consultation is to the materials they were going to use they did a very good job they were fast they were prompt the workers were respectful I just can't say enough good things about Platinum Roofing I met mr. Simms and his son the people I spoke to over the phone Winchester all around good experience

Read full review of Platinum Roofing
Hide full review
ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

Platinum Roofing All I can say is professional, timely, and my roof looks like I paid 20,000 or more

All I can say is professional, timely, and my roof looks like I paid 20,000 or more. This company is personable they offer a great warranty and stand behind their product. What's even more impressive is the entire roof including clean up was completed in about 5 hours. If you need a roof and are looking for high quality, honest and professional service look no further. Thank you Platinum roofing!

Read full review of Platinum Roofing
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Platinum Roofing My husband and I are pleased with the superior services and high level of professionalism provided by Platinum Roofing

My husband and I are pleased with the superior services and high level of professionalism provided by Platinum Roofing. This company was extremely professional from our initial phone call with receptionist to job completion. They provided a clear presentation of services, and contract with warranty. No worries about warranty because roof was top quality. We love our new roof. We look forward and feel comfortable making referrals to Platinum Roofing.

Read full review of Platinum Roofing
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Platinum Roofing I had three companies come to my home with high pressure sales tactics and extremely high prices

I had three companies come to my home with high pressure sales tactics and extremely high prices. Michael with Platinum Roofing was a complete gentleman and treated us the way a customer should be treated. The workers were polite and friendly they did a fantastic cleanup job and I only have good things to say about my new roof. Most of all there is a true sense of pride when your neighbors come and tell you, "you have a beautiful roof and a beautiful home". If you appreciate your hard-earned dollar rather you have one house or five you should give these guys a call.

Read full review of Platinum Roofing
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Platinum Roofing I had serious roof damage done to my house

I had serious roof damage done to my house. I called Platinum roofing to as the vendor for the repair. Platinum was competent, professional, and courteous. They arrived to my home, on time, and ready to work. As I observed the work crew, they were prepared and had a plan to what needed to be done and how to do it. They addressed all the issues that I noted and installed the roof in a timely manner. What was was wonderful about Platinum was their flexibility in meeting customer needs. There were minor changes that were needed and Platinum adjusted and made the changes. The price point for the repair was reasonable and within the range of the money issued by my insurance company. In all, the decision to choose Platinum Roofing, was a prudent, wise, and economical decision.

Read full review of Platinum Roofing
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Platinum Roofing I would like to rate my experience with Platinum Roofing with Five Stars!

I would like to rate my experience with Platinum Roofing with Five Stars! My experience with company from negotiating the contract to the completion of work has been GREAT! Of all the roofing contractors that I considered, none offered the affordable price and extra amenities, that Platinum Roofing extended to me. They completed my roof beautifully, wrapped the poles on my porch and replaced new down spouts from my gutters for no extra charge. It took Platinum Roofing one day to complete my roof and the workers were professional and courteous. The clean-up after the installation of the roof was completed throughly and there was no debris or nails left around my property. My house looks AMAZING! I would have to credit Platinum Roofing with giving my home an incredible facelift. I would recommend this company to anyone that is looking for affordable, professional quality work. Trust me you will not be disappointed.

Read full review of Platinum Roofing
Hide full review

Platinum Roofing Complaints 2

ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

Platinum Roofing On March 27 during the covid-19 crisis Platinum Roofing installed a roof on my house

On March 27 during the covid-19 crisis Platinum Roofing installed a roof on my house. The crew ripped gutters from my house causing water to run on the house. The shingles are not lying flat on the roof. Tha chimney apron flashing was improperly installed. The owner has not inspected his crew work. I have contacted the owner many times by phone and texting with my complaints and concerns.

Read full review of Platinum Roofing
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Platinum Roofing I signed a contract with Platinum Roofing on 8/11

I signed a contract with Platinum Roofing on 8/11. They were supposed to tear off all layers of the roof, replace rotten wood, replace chimney flashing, install ice and water shield in all the valleys, install a 50-year architectural roof, and install downspouts, gutters, and inside drywall. They started the job on 9/14. They installed the flat roof, shingles, and the gutters. However, the flat roof started leaking after it rained on 9/27. The company is claiming they are done with the job, but they removed the copper flashing from the chimney and it is leaking. I informed the company about this issue, and the representative named [Name] told me they would replace the copper flashing, but they haven't done so. Additionally, they didn't complete the drywall installation, fill the valleys in the roofing, or install the ice and water shield. They only did some inside flashing but not any counter flashing. Furthermore, the crew that worked on my home didn't speak English, so I couldn't communicate with them effectively. I requested a project manager, but it seemed like there wasn't one assigned to my project. They claimed the Project Manager was in Texas. Moreover, when the crew first arrived, I couldn't identify them as Platinum Roofing because they had no identification.

Read full review of Platinum Roofing
Hide full review

Is Platinum Roofing Legit?

Platinum Roofing earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Platinum Roofing to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Platinum Roofing is known for their high standards and safety. If you're thinking about dealing with Platinum Roofing, it's wise to check how they handle complaints.

Platinum Roofing has received 15 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Platinumroofingstl.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Platinumroofingstl.com you are considering visiting, which is associated with Platinum Roofing, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Platinumroofingstl.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The platinumroofingstl.com may offer a niche product or service that is only of interest to a smaller audience.

About Platinum Roofing

Screenshot Platinum Roofing
Platinum Roofing, a reputable roofing company based in St. Louis, offers a wide range of top-notch roofing services. With their team of skilled professionals and years of industry experience, they specialize in roof installation, repair, and maintenance for both residential and commercial properties. Whether you need a new roof for your home or require repairs to fix leaks and damages, Platinum Roofing has got you covered. They prioritize customer satisfaction by delivering exceptional craftsmanship and using high-quality materials. Trust Platinum Roofing to provide reliable and efficient roofing solutions that will protect your property for years to come. Visit their website, platinumroofingstl.com, to learn more about their services and request a free quote.

Overview of Platinum Roofing complaint handling

Platinum Roofing reviews first appeared on Complaints Board on Oct 30, 2023. The latest review Great service, I made a great decision was posted on Nov 1, 2023. Platinum Roofing has an average consumer rating of 1 stars from 18 reviews. Platinum Roofing has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Platinum Roofing Contacts

  2. Platinum Roofing phone numbers
    +1 (314) 862-2000
    +1 (314) 862-2000
    Click up if you have successfully reached Platinum Roofing by calling +1 (314) 862-2000 phone number 0 0 users reported that they have successfully reached Platinum Roofing by calling +1 (314) 862-2000 phone number Click down if you have unsuccessfully reached Platinum Roofing by calling +1 (314) 862-2000 phone number 0 0 users reported that they have UNsuccessfully reached Platinum Roofing by calling +1 (314) 862-2000 phone number
  3. Platinum Roofing emails
  4. Platinum Roofing address
    3800 McKelvey Rd, Bridgeton, Missouri, 63044-2003, United States
  5. Platinum Roofing social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Platinum Roofing Category
Platinum Roofing is ranked 259 among 471 companies in the Roofing category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.