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Complaints abound on this company! I ordered a download program that "guarantees to repair corrupt files" if you can see the preview in one of their windows. I could see one page of the file in their window, and ordered it for $39.95. Moments later, i got the invoice for double that! The program did not work, I immediately (within hours) asked for my money back, deleted their program (in case they use it to gather information from my computer), and deleted the corrupt file.
Plimus sends a fancy "Refund recovery Action" via e-mail, and say they will correspond to the vendor. Bunk! This is a back and forth for them to buy time to get the money from your credit card... this will go on for days and weeks if you let it. NOTIFY YOUR BANK/CREDIT CARD COMPANY IMMEDIATELY. GET A NEW CREDIT CARD AND CANCEL YOUR OLD ONE.
Reports online state that PLIMUS continues to debit your credit card ongoing, so BEWARE.
John Tyler
Norton, MA.
I cancelled a subscription to access to a forex trading robot but Plimus continue charging me even after i have requested several times that they stop. I will also ask my bank to block any further payments to this company. I will no longer deal with any U.S. based credit card payment facilities
I contacted Plimus this morning and I also contacted my credit card company. The c.c. co. will give them 15 days and then they will follow up. I know when they follow up it has always been sucessful! I, too, wish I had read all these comments FIRST!
This is unbelievable! I have already heard from Plimus and their billing company. Plimus stated I should have my refund on my credit card in 7 to 10 days. Their billing company said it was sent to my credit card company this afternoon and I should see the credit within 5 days.
Now if it really happens as fast as they say I will be extremely happy. Maybe all of the complaints have had an impact! Hoping everyone will see this type of efficiency in the future.
Here is my update on the promised refund from Plimus. It WAS posted to my credit card on Friday, May 13, 2011! As I stated in my last post, maybe all the complaints have made an impact! Now I am through with them and their shoddy methods. Good luck to anyone else on getting their refunds.
I am agree with giugiadue. Most of the buyer who wants to get the software for free makes complains. I sell software using Plimus and Plimus sends every order for my manual review. I check if the payment was made by verified pay pal, I approve instantly and if paid via credit card I call to the phone number using skype. Sometimes I get the phone number is provided is fake and I just decline the order. Also, buyer should try a demo before purchasing a software. You can not ask for a refund if they don't have any refund policy.
I think Plimus has a lot to offer. One must know what they want to get out of doing E-commerce with ANYONE. Many fine points to say about Plimus.Besides IF U R MAKING G O O D MONEY on the web...Why don, t YOU offer a REFUND to YOUR CUSTOMER BASE? What the hell; .05%-or-less payout on refunds; so you can make millions...Come on everyone...use your head; and don, t be like the Priests, Doctors, & Lawyers; get YOUR head out of your ###...& keep on making money, on the world wide web...Merlin, the Mystic; come see Merlin's Fantasy Shoppe @ U.S.A.com open by September;will blow your mind...Cordially; Merlin, the Mystic.
Plimus is one of the BEST companies . I recently had an experience of dealing with them, they very promptly responded and with in five days resolved the problem and I got my refund . So please fully TRUST this company . In my opinion Plimus is doing very well and I very strongly RECOMMEND them . Thanks
From : Jawad Kaleem
Bought chips on Plimus. I got charged 4 chips, never received. I want my 12.99 back, times are hard. Don't rip people off, have a heart!
My software got corrupted. Order#1223805. No help from them whatsoever.
Plimus and its vendor Music Crawler – long story short - STAY AWAY!
AbuSamer, I sent you a private message regarding this order. Please contact me at your earliest convenience.
I asked for the supervisor and got hung up on. Will never Ever do business with them. And wouldn't recommend anybody does either.
They put a debit hold on my account for $12.87 which I never authorized