Pogo
Reviews and Complaints

As someone who has been a loyal customer of Pogo for many years, I must say that my recent experiences have been nothing short of disappointing. The once enjoyable games have now become frustrating, with constant technical issues and a lack of customer service. It seems that the platform has taken a turn for the worse, with games becoming rigged and unenjoyable. The changes in format and gameplay have left me feeling like the site has lost its charm. It's disheartening to see a platform I once loved deteriorate in quality. I can no longer recommend Pogo as a reliable or enjoyable gaming site.

Love this site. Have been a member for a couple of years now. Its a good way to pass time and relax. And I have actually met some interesting people on it :)

Fun game site where you can interact with other members and play great games! You don't have to join, you can play for free, but membership has it's rewards. I love this site!

It is a free games site with lots of interesting games. If you do not like it, you get what you pay for simples. As of the moment I am paying nothing so have no complaints. Stupid people

I love Club Pogo! There are a great variety and they are categorized well on the site. Also love to change my mini. I know some people say they won't pay for games but then they will use real money to purchase in-app purchases. I'd rather pay for a quality game site with no additional hidden fees.

Pogo games - its a free site i love it they also have a club to join it cost money but the club has better games this is the ultimate site for free gambling they have bingo slots card games dominoes yahtzee monopoly if you visit there tell them scootermamarose referred you as i will get tokens you earn enough token you can turn them in on a daily weekly monthly cash drawing. I play there all the time even though i havent won its still fun

This is a free site with a lot of games to play, usually great chat also. There is a Club Pogo that you can join and pay for. I have been a member for 6 years. You can win prizes and money without being a member. I have won a gift certificate for 25 dollars from Target. It took 2 months for them to send it. My friend in Canada won 1500 dollars. And yes she did get her money. It just took a while to get it. If your a stay at home person, I would say, join the club. You play for badges, there is a mini person you can dress also. I spend about 100 dollars a year here. We live in a small town and I am a housewife so this is not a huge expense in my opinion. I now have friends all over the U.S. and the world.

I Pogo online games. My favorite is word whomp. There are different levels of difficulty you can set the game at. I like the little ground hogs in this game. They are cute. The solitaire, brain games, hidden object games, arcade games, and scrabble are some of my favorites. I visited this site many many years ago. I have been playing the online games with friends and family for a long time. I love to have my little cousins come over and challenge them on word whomp. It helps them to develop speed and spelling tools. I like to see there faces when the ground hogs eat the carrots. If you need a break from work relax, play a game of word whomp. Pogo games are cool you don't have to sign up if you don't want to. You can play a lot of the games as a guest. Not everyone has time for games but everybody need to have a little down time. www.pogo.com

I love Pogo.com. I've been using this site off and on for about 9 years or so. My son also likes playing the games. There is a very large variety of games to choose from.
One thing that can be pretty annoying is the ads in between the games with the free sign up membership. If you buy the Club Pogo membership you don't have to deal with the ads, and you also get access to games that are exclusive to Club Pogo accounts. I have had both memberships before and Club Pogo is definitely much better. You can also turn in coke rewards codes on Coke's website towards and get a free Club Pogo membership that way.
You also can complete tasks for badges, earn tokens to buy virtual things and dress up your profile person. I personally don't utilize any of these things, but my son does and loves it.
Bottom line for me is it's not a bad way to kill a little time when you feel like it.

The parent company of Pogo, EA, has informed me that my Pogo account is "banned or suspended". This was apparently due to the fact I was a yearly member and come the renewal date, they could not process the credit card on file because that card had been cancelled by Chase Bank due to the Target Identity Theft situation of a few months ago. The Pogo site would not let me update the credit card info, there was some glitch on the pages that made that impossible. I contacted customer service about how to update my credit card info to renew my account, and I was sent a cut and paste non-answer to my question indicating that my account had been "banned or suspended". Well, since I could still log in and play games and since POGO was sending me daily emails about how they were trying to charge my credit card (an email from them that you could not reply to), I thought this was a mistake. Several more emails to "customer service" and I get the same cut and paste response. I was able to submit info via a PayPal account and Pogo charged me $39.99 for a renewed yearly subscription, but I am now informed once again that my account is "banned or suspended". I have now filed a complaint with the California Attorney General's Office. Pogo does not get to charge me a renewal fee and then turn around and tell me that my account is suspended. You don't get to collect a yearly subscription fee for a service you have no intention of providing. Their customer service is apparently outsourced to India for emails. I did find their corporate address in Redwood City in order to file the complaint with the Attorney General. I feel Pogo and EA are operating in bad faith and their various components do not know how to interact with each other, as one phone rep told me "no problem" straightening out my account and then I get another email stating my account has been "thoroughly reviewed" twice and the suspension will stand. No reason for a suspension and no answer to my request for a refund for the fee they took out last week.

Since there is no zero rating, I have to give them a one... which is one more than they deserve. They are thieves because they took eight months of my membership and never answered one of the DOZENS of e-mails I sent requesting assistance. There was a change in their website, so we then had to use our e-mail addresses to log in. As my user name began with a "V," I was one of the last to be changed over from using the user name to using the e-mail address. IT NEVER WORKED. I tried and tried, but I could not access my account and those money grubbers never once responded, despite my using their "help" button... which gives you stock answers and zero assistance. Since I had several friends I enjoyed meeting online in the games, I ended up buying a new membership and lost EIGHT MONTHS that had been already been paid for. 2) The games also changed. While they don't tell you, they mix members with non-members and you end up waiting on people as they have to watch ads... but you don't know this because you, as a paying member, receive no notification. 3) THEIR RATING SYSTEMS ARE A JOKE. I loved playing one particular game, but found I lost points after I had won four in a row. The system was so inconsistent, but it was obvious that it didn't work properly. Too bad. 4) You could be an expert in a game and you would be playing with a partner who was a bare beginner and you had no way of knowing this. 5) There was no way to vote out disruptive players and they didn't give two craps if you complained because THEY DON'T RESPOND TO QUERIES... EVER. 6) The games had bugs and you would often find yourself "frozen" in the middle of a game or even worse, suddenly ejected because Pogo "belched." 7) They have a bad language filter that would bleep out simple, everyday words that were NEVER curses, but you could write a word like t h i s and write anything. Uh, what? Not to mention that the vast majority of players were way over 18.8) The games went from decent, yet simple, graphics to sexist/cartoonish (skintight FA uniform, spades characters looking like stereotypical 40's mob types... including the "heavies" and "woman of questionable integrity" and on and on. 9) You couldn't get rid of disruptive/delaying players so people would be stuck for 20 minutes or so or had to quit just to be able to play. 10) and to reemphasize this: THEY NEVER RESPOND TO ANY QUERIES. THEY TAKE YOUR MONEY AND LAUGH ALL THE WAY TO THE BANK.

Wanted to play some games, but who knows why games did not work and some of them did not even open! Tried to restart the page but it did not help, so I decided to contact Pogo support and ask what was going on. Their support is the worst ever! These people are absolutely useless and don't know anything. All they told was "maybe there is a problem with your computer" and that was all! There are many negative reviews and I'm not the first one who can't open a game. They should fix their site.

I have been a member of Club Pogo for YEARS. They would not recognize my old password, which I have had for years.So I changed my password to Husbandry1. Now they won't recognize that one either. I am VERY VERY frustrated. They want their fee to belong so that you can play their games but they won't let you on to do so. I have a new computer but that should not have anything to do with getting on to play games because your game name and password is still the same. So please help me out. Thank you Judith A Petersen email is [protected]@frontiernet.net

POGO gaming website is one of the biggest frauds out there. Of course, being owned by EA; I am not surprised. EA has ruined console video gaming with lies, false-advertisement, dishonesty, greed, and they seem to not care. EA is multi-billion; there is no stopping them. I am hoping this will catch people's attention. Sure, the governments of the world can get away with scams like this (tax, work, public education, fiat paper money, illegitimate governments who are all in bed with their master... the unholy roman empire. Oh yes, the vatican owns ALL!. ) The dishonest, greedy subhumans working for companies such as EA/Pogo, government; will be dealt with righteously. They know its coming, thats why they act as subhuman as they are. They can not help it. They tremble in fear of their coming judgment. So to that end; I will end my rant on worthless companies; because come they know their end is near. Have fun with your greed.

In 2005, I enrolled and paid $35 for a one year membership to play in Pogo's on line games site. After, less than a month I had a complaint about another player harassing me and after complaining about that problem, received a notice from Pogo that they did not like the screen name that I had signed up under and were cancelling my account. (ScrmgOrgsGvnHere > since I was a bartender). They did not have any problem with theat screen name when I paid nor did they refund any part of my $35 that they wer more than happy to keep. IF ANY ATTORNEY WANTS ME TO SIGN UP AS A CLASS ACTION PLAINTIFF I will gladly agree to sue them in any class action, If so contact me @ [protected]@juno.com.

I have been doing research on pogo, you pay a monthly fee to play and hope to win...well there are NO REAL WINNERS. You don't win Cash, and if you try and contact anyone on the winners list, they do not exist. POGO is making millions and one of the biggest scams anywhere on the net. Sure their games are good, but do want to keep putting money into a company who is a big rip-off.

A friend of mine knows someone who works for POGO and has verified that they do NOT pay out cash prizes.

So, pay if you want to play, but do not hope to win the 4999.00 they claim to pay out.

I purchased and downloaded a game from POGO.com on 2239. The game stopped working properly after a week. After troubleshooting my computer and software, I attempted to log on to their download support site. The site is having technical problems and will not load. I then submitted a service request to POGO directly. As they have done in the past, they have completely ignored my issue and closed the service request as if the problem has been solved. It has not been addressed or solved. Please see the original request(starts at bottom of page), response and re- request below:

Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.

Thank you for allowing us to be of service to you.

To access your question from our support site, click here.

Subject

I can no longer connect to pogo while playing diner dash. The game freezes an...
Discussion Thread
Response (EARepMatteo)
04/02/2009 06:13 AM

Hello,

Thank you for contacting Pogo.com Customer Support.

In order for you to be able to play Pogo To Go games on your computer, you must make sure you meet the Minimum System Requirements for the games to run on your computer correctly. The following are Minimum System Requirements for Diner Dash:

Diner Dash

* OS: Windows 2000, XP, or Vista with Direct X7 or better
* Memory: 256 MB RAM
* System: Pentium III 600 MHz or better
* Controls: Keyboard and a 100% Microsoft compatible mouse
* Sound: Direct X certified sound card
* Video: 16 bit or 32 bit color
* Hard Drive: 35 MB of free space
* Browser: Internet Explorer 6 or better

Sincerely,

Pogo Matteo
Customer Support
EA.com/Pogo
____________________________________________________________________
Need further help? Try the 'Answers' area on our support site, http://support.pogo.com
Customer
04/01/2009 09:49 PM

I can no longer connect to pogo while playing diner dash. The game freezes and the only way I can get out of it is ctrl/alt/delete. I have attempted to go to the download help at Oberon media but their page will not load. I am not running any pop-up blockers and my java is up to date. The game was working fine until yesterday.
Bill to: gen

Order Number: 2784
Date of Order: Monday, March 23, 2009
Game Price: 9.99 USD
Tax: 0.75 USD
Order Total: 10.74 USD

I have been e-mailing back and forth for a week now with tech support (Ruth) about the Cribbage game. If you call the Pogo number [protected]), it tells you to go to the support area on their website. (That would surely be a problem if you couldn't get on Pogo at all!) For some issues, talking to a live (knowledgeable) person would probably solve the problem right then. My problem with Cribbage is that the cards are overlapping, the top turned extra card doesn't show up, you can't tell how many cards the opponent has left because they come out of nowhere, and so on. I sent my operating system info, java, and screenshots as requested. "Ruth" e-mailed the obvious delete temp file, cache, delete and reload java, etc. which I did. The third e-mail from "Ruth" gave me a solution to fix the chat input window! Where did she come up with that? That wasn't even my issue and was never mentioned by me! I just e-mailed back for the fourth time about this problem. They really need to open up some phone lines with live support and help those of us frustrated by their barbaric support system. Also, while I was looking through their tech support pages, many of their solutions are outdated. You click on a link and it's not there anymore.

No wonder they have so many complaints here and in the chat rooms! They need to show more respect for not only new players, but also the long-time (5 years for me) paying customers. At this point, I don't know if I'll ever get a solution to my problem with Cribbage (my favorite game).

this is for all the people that SphynxIady harasses in pogo her real name is susan capelli her telephone # is [protected] she harasses everone with lindsay another fat loser ev1 give her a call and tell her off