Points2Shop’s earns a 1.6-star rating from 7 reviews, showing that the majority of members are dissatisfied with rewards earning experience.
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Deduction of my money
On the 25th of December 2023 your team has deduction 0.80 USD from me and I don't understand why. I have worked hard for that money to be just deducted without any explanation. Please assist me and can I have my money back with explanation. Can this please be resolved. I would also appreciate an apology from your team and assurance that something like this will never happen again. This is not what I would want to say when people ask me about points2shop.
Thank you
Claimed loss: $0.80
Desired outcome: Please refund and I'll also appreciate a explanation and response.
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Replied
unban my account
Points2shop, why did you ban my account?
I've been with you for several years and I swear I did anything illegal.
I have earned some points filling the surveys and wanted to finally get them. And all of a sudden my profile was suspended.
I wrote to customer service, but they haven't answered yet.
I have read other reviews and I can see I am not the only one. It's frustrating...
The complaint has been investigated and resolved to the customer's satisfaction.
I am sorry to hear about the difficulties you are experiencing with your account. Would you be able to provide your Points2shop username so I can locate your account and assist you with your issue?
Kind Regards
avoid!
I had a terrible experience with Points2Shop. I'm doing lots of surveys and I am a member of many websites and must say that Points2Shop is the worst!
They blocked my account and when I contacted their customer service they said that they cancelled my account because I wasn't pretty good with surveys and that they were not satisfied with how I filled them. What? When I asked for more detailed explanation they simply said that there was nothing they could do to help me. I'm very disappointed with that kind of attitude! Maybe that's actually a good thing that they kicked me out, at least I wont be wasting my time. Avoid!
Is Points2Shop Legit?
Points2Shop earns a trustworthiness rating of 11%
Not worth the risk. Protect yourself and your money by staying away from Points2Shop.
With only 14% of 0 complaints being resolved, Points2Shop slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.
Exercise caution when using points2shop.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.
Points2Shop protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
We conducted a search on social media and found several negative reviews related to Points2Shop. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- The age of Points2Shop's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
- Points2shop.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Points2shop.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
I lost money, points, order and account
Run from the website www.points2shop.com. I wasted a lot of time there and finally got enough points in order to redeem them. I used these points in order to buy some stuff from them. I placed the order in the evening, and on the next day I tried to open my account, but it was blocked. All attempts to contact the moderators failed and there were no other opportunity to return these points and money.
don't fill surveys – you will get nothing
I saw the ad that the website www.points2shop.com offered to get some free points and stuff. I needed to fill some surveys and waited for the emails from them. I filled 5 surveys and waited for the further info, but these scammers fooled me. They received what they have wanted, but in result they provided nothing. I decided to warn other users that the website is big scam and all their offers are total ###.
this site is a total scam, do not trust it
I wanted to test the site to see if it was legit, so I did a couple of surveys and got enough points for a usb memory card reader, I ordered it about 3 months ago and it still hasn't come, in conclusion, this site is a total scam, do not trust it, also I wouldn't listen to any of the people saying how great the site is, they are most likely people who work for the site.
I spend a lot of time to earn $20.00, my main task was to pass various surveys on their website and when I’ve tried to withdraw my balance my account got banned. Their reason for doing this is totally rubbish. I think they took money for those surveys and decided to get rid of me.
stay away from these crooks
I used this site for a couple days, I made about 900 points then they told me I broke a rule and blocked my access to everything on the site. I asked them why and they told me I had made multiple accounts. Which by the way is untrue. I told them this and they replied with a very rude statement, and gave me no way to prove they were wrong and fix the mistake. I asked around after that and apparently a lot of my neighbors tried this site and had the same problem. They were all banned for one thing or another as soon as they started getting enough points to get something worth their time. None of them actually got anything from the site other then a headache. I'm sure some people have slipped through and actually gotten something from this site, but I'm guessing most of their good reviews are just people working for them. Luckily I only wasted a couple days on this site, but I wish I had read the reviews sooner. Good luck.
On the 30th of November 2023 I completed a survey around 12:08 and ended it around 13:04 after completing the survey I was not credited my money nor did it appears on my survey completed profiles and I want know why and what could have happened because something like this has never happened and the survey was amounted to $0.90
Thank you.
They scammed me. Took my points and never gave me $100 point dollar bill!
Points2Shop Reviews 0
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Overview of Points2Shop complaint handling
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Points2Shop Contacts
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Points2Shop emailsinfo@points2shop.com100%Confidence score: 100%Supportshelby@p2sample.com100%Confidence score: 100%Supportsupport@points2shop.com76%Confidence score: 76%support
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Points2Shop address3159 Royal Drive, Suite 360, Alpharetta, Georgia, 30022, United States
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Points2Shop social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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