Menu
For Business Write a review File a complaint
Prem Motors Customer Service Phone, Email, Contacts

Prem Motors
Reviews and Complaints

www.premmotors.com

Learn how the rating is calculated

1.3 14 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Prem Motors Complaints 14

ComplaintsBoard
S
9:58 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Prem Motors Airbag issue

Hello everyone, i will send this problem to continue 5 months but no one give me reply why,

please share me head office email id so i can share a complain mail for the air bag issue. Now i cannot bear the problem much so please. I'm sending msg again and agian since 5 month but no one take action about this , if there is any major problem due to this airbag symble then prem motor jaipur will be responsible tomorrow , i'll send a formal letter to the same problem.

Problem - floor wiring kit damage then anytime shown airbag sysmble.

My car number - gj38bd1725

accident date - 17/01/2023

insurance clam in prem motor jaipur - 19/01/2023

no one check fi(final inspection) ?

many problem facing

but all problem i clear but last airbag problem i can't bear this problem because this is major problem so please clear another i want head office email id ?

thanks & regards,

suren kumar

production engineer

office # +[protected]

mobile # +91-[protected]

plot no. E 542, rasalpura village, sanand gidc, sanand, ahmedabad gujarat

www.Powerdrive.Com

"difficulties do not come to destroy you, but to help you realize your hidden power".

Read full review of Prem Motors
Hide full review
ComplaintsBoard
D
9:01 am EDT

Prem Motors My car brezza registration no HR 26 DU 8686

Given my car for paint and service on 04/07/2022

In sector 18 Prem motors body shop till today 02/08/2022 they will not able to deliver my car they also broke my car tail light and also lost my headlight led the paint work done by workshop is really pathetic for more than three times i went to take delivery for my car but they will not deliver they need more time

Read full review of Prem Motors
Hide full review
ComplaintsBoard
A
12:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Prem Motors Sevice complaint

Before handing over me my vehicle service engineer asked me to pay the bill and give feedback. Time given me to receive the vehicle was 6:30 but they hand over me the vehicle at 8:30 when all the staff left the prem motors campus.
After paying the bill as i got my car i checked from my hand i found some issues of headlight not working and problem within engine which was found unrecovered.
They didn't hasistate in asking for expense but also tries to add more amount as much they can by offering gifts and [censored]!

So finally i am in doubtful situation whether the work done by engineers is really done or not or just a formality they did.
No concession in expenses charged by prem motors is considered but customer should consider than irresponsible working.

Kind of irresponsibility done from such a repotated organization is very shameful!
Please take of service you provide to customers for better reach and aiming high!

Time was given 6:30pm and at present i am at prem motors!
Shameful.

Desired outcome: Worst Service ever ! I never expected.

Read full review of Prem Motors
View 0 more photos
Hide full review

Is Prem Motors Legit?

Prem Motors earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Prem Motors to be a trustworthy company. Although there's a 7% resolution rate for customer complaints, which deserves attention, Prem Motors is known for their high standards and safety. If you're thinking about dealing with Prem Motors, it's wise to check how they handle complaints.

We found clear and detailed contact information for Prem Motors. The company provides a physical address, 5 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Prem Motors has registered the domain name for premmotors.com for more than one year, which may indicate stability and longevity.

Premmotors.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Premmotors.com you are considering visiting, which is associated with Prem Motors, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • While Prem Motors has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 7% of 14 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Premmotors.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The premmotors.com may offer a niche product or service that is only of interest to a smaller audience.
  • SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
  • Prem Motors protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We found that the technical contact email address for Prem Motors is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.
  • The use of a free email address for contact on premmotors.com may be a red flag indicating potentially unreliable or fraudulent activity.
ComplaintsBoard
V
11:18 am EDT

Prem Motors car repairing and services problems

Dear sir,

I have a alto k 10. Few days ago I went to service center for service my alto car at your kotputli centre and I had also repaired my front glass by them. But when they repaired my car's glass then they damage my front glass upper side cover also. I complained about it to service center employee then he ensured to me that he will change it after available in service center within about 4 to 5 days. But after many time pursuance it is not changed till now. I am very unhappy to your service. My contact no. is [protected], [protected]

Read full review of Prem Motors
Hide full review
ComplaintsBoard
S
2:30 am EDT

Prem Motors car not taken for service

Today i go to Prem Motors Service Station(M. G. Road Opposite Agra College, Agra) for my car service. I stand their for more than 1hour but no one came to receive my car for service. Then i complaint about this at service counter also but no one listen to my complaint. So i told them that i am taking back my car without service if no one taking my car then also they did not listen to my complaint. They told me you take your car back.

Read full review of Prem Motors
Hide full review
ComplaintsBoard
A
10:27 pm EDT

Prem Motors swift car

I own a Maruti Swift Lxi bearing Reg No: HR26BR1368, I'm facing the problem of brake hardness as at times at slow speed in city conditions, the brake pedal doesn't work and it seems as if it will hit somewhere, which is extremely dangerous.

At times, I have to take my old parents to hospital.etc, in which case the car is absolutely not dependable. In the last one year, I visited a number of times to Prem Motors, MG Road, GGN. and was advised for software updation, which absolutely failed to work.

Now, since 17-09-2017, the car is with Prem Motors for the concerned reasons and I have not been handed over the car yet.

Please let me know where the problem lies, whether it is a manufacturing defect or incompetency of Prem Motors to handle the defect/problem.

--
Regards
Ajay Sethi
+[protected]

Read full review of Prem Motors
Hide full review
ComplaintsBoard
D
3:56 pm EDT

Prem Motors vitara breeza zdiplus /dicky door keyless button

I kept my car vitara breeza zdi plus in insurance at prem motors e101, road no.8, vki area, sikar road, jaipur branch and they have taken out the key less function of dicky door and when I called them and asked they told me company in not providing such kind of function as I m using this car from last 7months I want to claim this thing asap I want them to shortout this issue.
Deepak singh negi
[protected]

Read full review of Prem Motors
View 0 more photos
Hide full review
ComplaintsBoard
D
1:43 am EDT

Prem Motors car servicing

I got my car seviced using their pickup service, they have stolen my memory card of navigation and left the seats unpacked. Also they told me to deliver the car by 12 pm but got it at 6 pm after calling advisor for 30 times. Service advisor was also not at all reasonable in his behavior. I would not recommend this center for car services. They haven't resolved my query after calling them for 4 days.

Read full review of Prem Motors
Hide full review
ComplaintsBoard
P
1:39 am EDT

Prem Motors car delivered after service without any check with many faults

I got my car serviced from prem motors workshop and i found the indicator and fog lights were not working. Also later on I found that one of the wiper was also not working.
No checks were done by the workshop people before delivering the car.
Before giving for service indicator, fog light and wiper were in working condition.
This shows how negligent the people there are.
You give your car for service for one problem and be prepared to face another one.
Please see to this.

Read full review of Prem Motors and 1 comment
Hide full review
1 comment
Add a comment
V
V
Vikash dc
US
Aug 08, 2018 11:21 am EDT

I got my car serviced from prem motors workshop and i found the indicator and fog lights were not working. Also later on I found that one of the wiper was also not working.
No checks were done by the workshop people before delivering the car.
Before giving for service indicator, fog light and wiper were in working condition.
This shows how negligent the people there are.
You give your car for service for one problem and be prepared to face another one.
Please see to this.

ComplaintsBoard
R
4:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Prem Motors unprofessional skills and work

I found some sound problem in my Baleno Nexa. I book a complain and executive pick the car to service centre, from their he asked with sound system provider " Minda" about the complaint.
executive take out the stereo and send to sound company.
their they found a coin in CD player .they repair it and charge 600 Rs. for me as a service charge and gave me a piece of hand written paper.
Prem motors executive take the stereo and fix in the car, he used tools very unprofessional way and lots of dents put in to the stereo. it looks very ugly.
purchase date : 18 Jan 2017.
Car No - RJ-14 VC 4939

Read full review of Prem Motors
Hide full review
ComplaintsBoard
T
5:36 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Prem Motors delay service not satisfied

Service is not satisfied with delay, adviser and manager not responded after 7days car in service center but they let me wait full day for delivery
I visited 12:30 pm for delivery my car RJ14 CV 4717 after 7 days the service was not good and when I paid full amount the car was not washed and cleaned. For I waited 3 three hours and their service man misbehaved and misguided me still when amount is paid some work pending.

Read full review of Prem Motors
Hide full review
ComplaintsBoard
R
6:25 am EST

Prem Motors wrong bill, forget to bring my original documents, irresponsible

I just had my car serviced from Prem Motors Okhla outlet and the experience is horrifying. The staff is ill mannered and sent me wrong bill then they forget to bring my original documents at my place. And also they have misplaced the car gear lock. I have been a loyal customer since past three years but its sad that i won't recommend the services of prem motors to anyone. They are ill mannered and irresponsible people to whom we shouldn't trust with our vehicles. Regards, Nikita Garg

Read full review of Prem Motors
Hide full review
ComplaintsBoard
K
3:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Prem Motors dissatisfaction from service

your service center prem motors pvt ltd v.k.i area suggested me to get change the oil to fully synthetic engine oil and told me all its benefits and also said that it will have to replace after running 20000 km. from the date of change.
i got changed engine oil on my first service of my car on 05/01/2011, that time the km of the car was 1041 kms.through the bill no. BR10002339 dated 05/01/2011
part no. M1708000206 FULLY SYNTHETIC MOTOR OIL
bill amount 3335 Rs.
after that i got all service done as per schedule,
but on 26/08/2011 i sent my car for allignment and washing and to check other things as that day your dealer service center was organizing free check up camp.
service adviser accepted the car and wrote that the engine oil has to be changed. when my driver came back and showed me the job sheet i was shocked that how the engine oil needs to change i.e. earlier i was told that it will run 20000kms but this day the kms of the car was 16103 that shows that the car runed for 15062 kms in synthetics oil.
i called the advisor and he told that its the diesel car and the life of fully synthetic oil is 15000 kms in diesel, when i said that i was told earlier that it has to be changed after 20000kms then he told that earlier you was given wrong information.
i asked him not change the oil without my permission and i will call you after 1 hr after confirming from other service centre and i disconnected the phone.
I called up the vipul motors (p) ltd service center at jhotwara jaipur and talked to service department about the life of fully synthetics engine oil and they said that its 20000 kms for diesel engine.
I again confirmed from another service center and he also told 20000 kms.
And i called back to service adviser of prem motors pvt ltd v.k.i area and told that allthe other service center are telling 20000 kms so plz dont change the oil he replied that the oil has been changed and the car is in washing and will be ready in 1 hr.
through Bill no.BR1100446 dated 26/08/2011

Is it the service maruti provides, after saying not to change the oil without my permission your dealer changed the oil.
Its shows that the service centers needs their commission on parts and they will go on changing them without confirmation from owners.
I am very disappointed
I need why this has been done or this is the policy.
Then why maruti is claiming for best service network when their authorized dealer service center do like this.
please reply that why they changed the oil?
Does maruti wants to sell the car without customer satisfaction?
or
Customer has no valus in front of maruti dealer service center?

i am attaching both the bills for your persual.
very much dis appointed, will never go to maruti for future services

Regards

Anuj Khetan
jaipur
car no. RJ 14 CM 2772
mobile [protected]

Read full review of Prem Motors
View 0 more photos
Hide full review
ComplaintsBoard
P
3:40 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Prem Motors plastic part damaged during service

Dealer service people damaged the wheel cover and rear bumper, which they are not accepting.

Read full review of Prem Motors and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
B
B
Bhumesh Sharma
US
Sep 23, 2023 11:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have intimate many times to company but there are not any response from him side . Also coming rain water front of glass down side. Roof body not fit proper. Front bumpper not fitted properly.

How many issues with repair.

Please resolve issue otherwise refund my payments.

I have attached picture of work.

L
L
Lalit Soni
US
Nov 12, 2018 3:54 am EST

I have gone to Prem motors for servicing for my ALTO LXI very recently and they charge me 10, 000 rs for servicing. This is just can not believable that the small car like alto service is that much high. Etremely high prices never recommend to go to prem motors for service..

D
D
Deepak saini0000
IN
Oct 28, 2018 6:07 am EDT

I am very sad because prem moters pvt Ltd
Service advisor is Bad believe and Mr GM. Is not responding to service in my car and don't accept my car please accien

D
D
Divyaj
IN
Sep 10, 2018 9:24 am EDT

Its 12 midnight and my car has stopped in between i got it serviced last week only and nothing has been checked i registered complaint last week also but nobody listens.i will never visit prem motors again shame on you people

A
A
AntiCorruption Organisation
IN
Nov 10, 2011 6:27 pm EST

contact us with your complaint we will get you the damages

Prem Motors Reviews 0

Looks like Prem Motors has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Prem Motors, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Prem Motors complaint handling

Prem Motors reviews first appeared on Complaints Board on Jan 6, 2010. The latest review Airbag issue was posted on Jul 21, 2023. The latest complaint plastic part damaged during service was resolved on Jan 06, 2010. Prem Motors has an average consumer rating of 1 stars from 14 reviews. Prem Motors has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Prem Motors Contacts

  2. Prem Motors phone numbers
    +91 87 5048 7504
    +91 87 5048 7504
    Click up if you have successfully reached Prem Motors by calling +91 87 5048 7504 phone number 13 13 users reported that they have successfully reached Prem Motors by calling +91 87 5048 7504 phone number Click down if you have unsuccessfully reached Prem Motors by calling +91 87 5048 7504 phone number 8 8 users reported that they have UNsuccessfully reached Prem Motors by calling +91 87 5048 7504 phone number
    +91 14 1451 1111
    +91 14 1451 1111
    Click up if you have successfully reached Prem Motors by calling +91 14 1451 1111 phone number 6 6 users reported that they have successfully reached Prem Motors by calling +91 14 1451 1111 phone number Click down if you have unsuccessfully reached Prem Motors by calling +91 14 1451 1111 phone number 2 2 users reported that they have UNsuccessfully reached Prem Motors by calling +91 14 1451 1111 phone number
    +91 14 1441 1111
    +91 14 1441 1111
    Click up if you have successfully reached Prem Motors by calling +91 14 1441 1111 phone number 0 0 users reported that they have successfully reached Prem Motors by calling +91 14 1441 1111 phone number Click down if you have unsuccessfully reached Prem Motors by calling +91 14 1441 1111 phone number 1 1 users reported that they have UNsuccessfully reached Prem Motors by calling +91 14 1441 1111 phone number
    +91 80 5879 4094
    +91 80 5879 4094
    Click up if you have successfully reached Prem Motors by calling +91 80 5879 4094 phone number 1 1 users reported that they have successfully reached Prem Motors by calling +91 80 5879 4094 phone number Click down if you have unsuccessfully reached Prem Motors by calling +91 80 5879 4094 phone number 0 0 users reported that they have UNsuccessfully reached Prem Motors by calling +91 80 5879 4094 phone number
    +91 80 5879 4160
    +91 80 5879 4160
    Click up if you have successfully reached Prem Motors by calling +91 80 5879 4160 phone number 1 1 users reported that they have successfully reached Prem Motors by calling +91 80 5879 4160 phone number Click down if you have unsuccessfully reached Prem Motors by calling +91 80 5879 4160 phone number 0 0 users reported that they have UNsuccessfully reached Prem Motors by calling +91 80 5879 4160 phone number
    More phone numbers
  3. Prem Motors emails
  4. Prem Motors address
    Corporate Park, Near Ajmer Pulia, Ajmer Road, Jaipur, India
  5. Prem Motors social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.