Menu
For Business Write a review File a complaint
Priceless Car Rental

Priceless Car Rental review: Car rental over expedia 8

C
Author of the review
7:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

To:

Expedia
Expedia Group, Inc 333 108th Ave NE Bellevue, WA

Re: Itin: [protected]

Rented a car from Priceless Car Rental in Bucharest/Otopeni, Romania, 5/11-5/21, 2019 over Expedia. Price including taxes was supposed to be $54.92+ the price of GPS. I ended up paying $322.86, which included $120 liability insurance which was neither asked nor needed.

What's worse, upon return, the representative of Priceless invented two invisible scratches on the passenger-side door, which were charged as $590.59. The photo he provided of the supposed scratch was from another car.

Expedia did nothing to solve the problem. It just asked them for a response. Priceless provided a re-iteration of what they had charged.

C. Sturm

8 comments
Add a comment
M
M
Michel Schiess
US
Oct 04, 2019 8:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Consumer Alert:

Beware of PRICELESS CAR RENTAL/EASY FLEET SR IN OTOPENI ROMANIA. They are SCAMMERS and CROOKS!


Never rent a car there. They charged $107 for an international driver's license which was never provided. They required a $1, 000 guarantee charged to our credit card that was supposed to be refunded when we returned the car without damage. When we arrived at home, surprise! They charged $1, 004.25 to our credit card. When we sent the proof that the agency signed a receipt showing that we returned the car without damage, they changed the story and said the charge was for insurance. We never signed for insurance because we were already covered by the credit card with which we paid for the rental. This fraudulent business damages the image of their beautiful country.

M
M
Marta V
New York, US
Sep 10, 2022 3:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

We had exactly the same experience. Please let us know if you hear of any class action lawsuit against these crooks.

T
T
Tomer Weiner
US
Aug 21, 2020 11:18 am EDT

similar experience to me with priceless
called me a day before, when obviously it's hard to find other car to inform about mandatory 50$ day insurance.
charged me by extra 100$ for microscopic scratch

L
L
LukeDi
Greensboro, US
Sep 12, 2021 11:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Agree similar experience of credit card fraudulent charges !
We were overcharged with $700 !
Avoid at all costs!

L
L
LukeDi
Greensboro, US
Sep 12, 2021 3:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TeamNet Asig SRL Otopeni are the crooks behind this Priceless Rent-a-car franchise in Bucharest Otopeni airport
They charge a deposit never refunded this is their scam.

Stay away! They are under police investigation for credit card fraud!

View 0 more photos
L
L
lori fabian
US
Oct 04, 2022 6:22 am EDT

Do not rent a car from this company. You would be lied and never get the deposit back. They took $1000 as a deposit from my credit card that I never got back , they came out w 2 not visible scratches and charged my credit card $300 Do not rent from them

H
H
Handel Roberts
West Orange-NNJ, US
Nov 02, 2022 1:53 pm EDT

Price car rental reservation PREXP10181528

10-02-2022

Expedia travel confirmation - Nov 2 - (Itinerary # [protected])

I rented a car from Priceless J-C Car Rental (4121 North West 25th -Miami Fla. [protected]-2022) through Expedia. Although I had purchased a coverage with Generaría Global, I had to add another coverage; price with taxes included GPS price. I ended up paying much more than agreed, liability insurance that was neither requested nor needed.

What is worse, the Priceless J-Car representative Ana and her partner Cesar turned out to be totally incompetent and rude in their customer service, initially he did not know how to process my contract and asked her to do it, also at the end ,they parked the car in a distant and risky place. At the end of the procedure I asked them about the "link for reviews" of the company and they answered with vague phrases

I definitely do not recommend priceless Miami. HR

T
T
TeamNetAsigSRL=SCAM
NOWHERE, US
Feb 13, 2023 3:35 pm EST

Is there a way we can all form some sort of class action law suit against them. All the above happened to us as well, and we are now out US$5700+! They submitted fraudulent receipts when I disputed this with my credit card company so we are being told these are valid charges when they are total fraud. I never authorized these charges - never signed these receipts. How can they get away with this!?!?!

  1. Priceless Car Rental Contacts

  2. Priceless Car Rental phone numbers
    +1 (877) 877-1400
    +1 (877) 877-1400
    Click up if you have successfully reached Priceless Car Rental by calling +1 (877) 877-1400 phone number 0 0 users reported that they have successfully reached Priceless Car Rental by calling +1 (877) 877-1400 phone number Click down if you have unsuccessfully reached Priceless Car Rental by calling +1 (877) 877-1400 phone number 0 0 users reported that they have UNsuccessfully reached Priceless Car Rental by calling +1 (877) 877-1400 phone number
    +1 (888) 977-4235
    +1 (888) 977-4235
    Click up if you have successfully reached Priceless Car Rental by calling +1 (888) 977-4235 phone number 0 0 users reported that they have successfully reached Priceless Car Rental by calling +1 (888) 977-4235 phone number Click down if you have unsuccessfully reached Priceless Car Rental by calling +1 (888) 977-4235 phone number 0 0 users reported that they have UNsuccessfully reached Priceless Car Rental by calling +1 (888) 977-4235 phone number
    Customer Service
  3. Priceless Car Rental emails
  4. Priceless Car Rental address
    13900 Laurel Lakes Avenue, Suite 100, Laurel, Maryland, 20707, United States
  5. Priceless Car Rental social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024