Procter & Gamble
Reviews and Complaints

I have been using this product for years, and have noticed that in the past year the can frequently contains product, but will no longer spray. I have purchased the product at Costco and at the Christmas Tree Shops, as it is not available at many other outlets that I frequent. Are these "seconds", which is why they are available at these locations?
Just wanted to register my disappointment with a product that is superior to other air fresheners in so many ways.
Kathy Kretowicz

I bought a tube of your denture cream with scope flavor, thought it was very good however, i am not satisfied with the packaging of this product! after a few uses, i was unable to get the cream out of the tube, I had to cut it open to retrieve the cream now there is always a mess when i try to use it! I can't just carry on a rant about what is going on with this product, because i don'y know anything else to say about it except, that i really do like the flavor, and the fact that the scope kicks in at different times, and makes my mouth feel really clean and fresh! I would really like to continue using it but when i think about how this tube is I am a little apprehensive about buying more of it!

I purchased a new bottle of hairspray a couple of weeks ago and when I tried to start using it, I noticed the pump device was not working. I removed the pump device and saw that it was either cut off or never complete, extending maybe 1 inch from the top, making it useless. I've been purchasing this product for several years and this has never happened. I feel as though I should get a free replacement. Also, it's absolutely insane how difficult it is to find a complaints page for your products - certainly not on the product or your website.

Please respond to [protected]@gmail.com. Thank you, Mary Baltz

I tried to print a $3.00 tide pods coupon on your website, I got a sms message with the verification code and when I went to print I got nothing, I set up an account for my wife and she had the same issue. Frustrating when I want to use your product and save money at the same time. Can you help me with sending me a coupon in the mail please. Thank you very much, Ryan

Cascade Platinum completely clogged ALL of our drains. Three plumbers later and the only powder I have used in my whole house. It I'd Cascade Platinum. No answer from you I will be broadcasting on Facebook just how bad and costly your product is. You have also let other products I have used go to rubbish. Your Bounty and Charming have become one of the worst. Not only in product but price. I have used your products for all of my life. My mother even used them. I now owe over a $1000.00 to redo all of my plumbing. I expect an answer. My plumbers also know I don't use anything but Cascade Platinum. It will be spread how bad your product is. Ruby Arment. P. O. Box 104, Shelbyville, Mo 63469. [protected]. I have been telling people how great your sticky packages are for cleaning since you came out with this product. When I put new dishwasher in. Suggested product to use was Cascade Pkatinum. Clean drains when dishwasher was put in. Now all of them were clogged with dry powder. Cascade Platinum. I have only used liquid soap in everything in our whole house except this Cascade Platinum. So I definately know it is Cascade Platinum. [protected].

Worst product ever. I used to like Duracell batteries and used them almost on all my devices. However, over the last few months, my opinion of Duracell batteries has changed 180 degrees. A couple of months ago, my emergency portable radio went dead so I decided to change the batteries. When I opened the battery compartment, both batteries had leaked ruining my emergency radio completely. Today (Sep 13 2019), one of my 3 (I have a 3 zone A/C) A/C thermostats was blinking meaning the battery was low. When I opened the battery compartment, to my surprise, both Duracell batteries had leaked so bad that they had ruined the thermostat contacts. The battery case itself had expanded so bad, it had ruptured and I needed a screwdriver to remove the batteries. Now having had 2 recent Duracell failures, I checked my other 2 thermostats and guess what? The Duracell batteries had begun to leak as well. So over the last couple of months, I've had 4 devices ruined by Duracell batteries. I now used Energizer batteries throughout all my devices in my home, in hopes that these will prove better, have better quality, better design, and not leak as they advertize that Energizer batteris will NOT leak for at least 2 full years after the battery life has been depleted, but we will see. But back to the issue: DURACELL BATTERIES ARE THE WORST of the disposable battery market worldwide. DO NOT USE unless you want your devices ruined by leaking abtteries.

Good evening,

My name is Dennis James, and I want to start by saying that I I've been shaving with Mach 3 razor blades for ever, and I've always been extremely satisfied and never had any problems. However I recently purchased a pack of 15 razors that clearly had some kinda defects, it felt like the blades either had some small nicks in them or they were just dull. They gave me razor bumps and a couple little cuts. I've never experienced this with this product and just wanted to reach out and let someone know. I understand that unexpected things may happen in the process of manufacturing and I'll continue to use this product. Thank you for your time.

Sincerely,
Dennis james

I have brought two separate container from two different vendors and each container failed to dispense the product the way it was designed to do. The engineering on the product is bad and should be redesigned for more consistent customer satisfaction. I love secret but will not buy this style packaging ever again.

Go back to the engineers and come up with a better way of dispensing this product.

A lifelong customer who is very unhappy,
Nona Batiste
107 E. Huitt Lane
EULESS, TX 76040

I have recently purchased a 25 Ariel 3 in 1 pods. On opening them many of the pods have burst and they have stuck to the other pods. I have tried to separate but they cause more problems with the casing of the other pods. I am really unhappy as there is so much waste on this particular batch. I would like a refund or another box sent to me. I purchased the item in Tesco in Sunderland but I haven't retained the receipt.

A while ago I bought a pouch of 84 capsules. I am about half way through the pack and find that the capsules are sticking together. When I try to separate them the capsules are bursting. I have wasted about 20 this morning trying to separate them. The sealed pouch is kept in a dry cupboard. Most of the remaining capsules are also stuck together. Most annoying.

Trish Mountjoy

Something as simple as a product: is it good or not? I have heard that spraying it on wrinkles, takes them away. But really? You have to use a cheap advertisement of two teenagers with wrinkled clothes, giving the idea that they were making out? That in itself is sad, since you condone this type of behavior in your ad, something that would not be permitted by God. Yes, you read that right. I know He is not that popular these days, but He still reigns. But you go beyond condoning behavior such as that, you also condone deceiving your parents. Shame on you! And for that reason, I will not be buying your products anymore. Now that might not bother you, I may be only one. But I am one. And if other "ones" do the same, you will hear us.

Sincerely,

Diane Bilbrey

We generally have had good results with the use of the Febreze products. We now have three canisters of the Febreze (One of Air and Two of Air Heavy Duty) that are not functioning to spray and are one half to three quarters full still. There is nothing that can make them work. The will either send nothing out or just drip some solution out of the spout. The numbers on the canister sides are as folows:
82051445N3 82081445V4 82081445V4
0007 1608 1607

We have tried all that is recommended, including never to shake a canister, to have the perfect working order for these canisters and still we have had recurrent problems.

Simply stated Ultra Downy fabric softener turned to the thickness of "sludge" over the past few months from the spring to the current time of year (late July). The bottle to which I refer was purchased in the spring of 2019 for use in a river condo. It is now July 28, 2019 and I can't bring myself to use it due to its suspicious nature.

Since I use it at my condo generally only from Thursdays to Mondays ( long weekends), a single 1.53L bottle usually lasts all season, using it from approximately March to November. I've found this to be true since 2012. However, the current bottle of Ultra Downy has become so thick it clogs the dispenser provided for softener by my washer manufacturer. It is a bit disgusting to use since I feel I'm pouring something akin to liquid plastic onto my clothing. Is this normal and now to be expected? If this condition is the new nature of Ultra Downey, regretfully, I don't feel I can use it any longer ? I wouldn't advise anyone else to use it either.

Or do I have a defective bottle of Downy?

UPC : 0 37000 35762 9

Sincerely,
F. Drake
16280 Maple Hall Drive
Midlothian, VA. 23113

I purchased this item on nov 26th from amazon and used it for few months than the plastic clip of razor which attaches to blade broke and cannot attach it pr use razor anymore. I am disappointed at the flimsy way the razor is built. I had hoped for better products from Gillette
I have used Gillette razors all my life
My email is [protected]@ Verizon.net
My name is Iftekhar Kadri

Once again. Duracell have proven to be useless and dangerous.

Boxes of batteries going to the tip and several electronic items going with them.

Brand new batteries leaking everywhere.

Keep away from these batteries.

I thought it was all over when I threw previous units out, but the problem continues today. A simple torch stored in a travel bag. Not even used for months. Now useless and heading to the bin too.

I'm not sure this is a complaint but rather a suggestion. I purchased a 90 oz bottle of Dawn at Costo and on my way home it tipped over and over 1/2 the liquid seeped out the lid and all over my car seat. It was a mess and a super duper one at that since Dawn is so sudsy and wonderful and of course I got the 4X more grease and cleaning power. I am still hoping it didn't ruin my seat. I had to pull out the seat and it soaked into the foam under the seat. It was a mess. My suggestion is to put a better cap or a film stopper on the opening. It would be great to get an acknowledgment that you read my submission. Thank you

I was using the DVD player and the remote stopped working so I took the back off to check the batteries. The batteries were so hot I couldn't even hold them! I got them out and let them sit to cool while I feared they were going to explode, that's how hot they were. I will not take a chance on these batteries that were purchased from Lowe's again. I will find another brand.

My mobile # [protected]
Let me say I have been using strips for the past 15 years as needed. This type incident has NEVER happened with the strips.

This morning 30-June-2019 {as usual} I opened a treatment pouch to put strips on my teeth. The top portion seemed a bit off ..e.g. didn't cover top teeth as usual. Soo I opened another treatment pouch and a part of this top portion was visibly not attached to the entire top part of the treatment. WTFalala?
Desired resolution coupons or replacement treatment pkg with ALL upper stips completely portioned to size as the other strips.

I can't send photo because I have the strip on my teeth. I swicthed 'em. The first treatment pouch the part not attached to the strip STUCK to my hands! When I open the next pouch tomorrow {1-July-2019} I will take a photo!
My mobile # is...[protected]
Desk Phone#----[protected]

Item was safely clipped to vent as per instructions.
Not 24 hours later, the oil has oozed out and onto a matte finish display screen on my dash. It completely delaminated the finish, and wicked behind the bezel.
Ugly damage for something that was supposed to be fool proof and installation was based on their OWN instructions.
Not sure if the damage can even be repaired, and now I'll have to see this everyday on my 1 yr old beautifully maintained CX-9

I purchased a Downy fabric softener 51 ounce bottle and it is not usable. I am an avid user of the product and never saw the product in this form before. It is not a liquid but a very thick paste that can barely be squeezed from the bottle. I would like a replacement for it please as it is not in a usable form to put into an auto dispense washing machine.