Procter & Gamble’s earns a 1.2-star rating from 369 reviews, showing that the majority of consumers are dissatisfied with products.
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Stagflation - did you really think customers would not notice?
I am a daily user of Head & Shoulders deep cleanse shampoo, and have been for a number of years, although I have always refused to pay the list price of £6 as I believe it to be excessive. Fortunately Tesco hold regular promotions, at one time offering 3 for £10, and more recently frequent £4 Clubcard price reduction. I therefore only purchase at a reduced price and do ot purchase when £6 price is in operation. On a recent visit to Tesco I noticed £4 Clubcard price was back in operation, so purchased 2 items, but after returning home and putting in store cupboard, noticed pack size had fallen from 400ml straight down to 300ml, a full 25% reduction! We are constantly being told that inflation has dropped to below 4% and yet you seem to think a deceitful 25% increase is acceptable. The deceitful way in which you have attempted this increase has convinced me to not only stop using head & shoulders, but also to boycott all P & G brands, which you have usefully informed me of on this website.
Febreze air mist cans
I have now decided to stop buying Febreze Air Mist cans - despite the fact that I think they have the best aromas.
I've tolerated the unreliable cans to deliver these much preferred aromas, no longer. Enough is enough!
For heavens sake... ever can I've had over last 2-3 years have been thrown in the bin whilst still half full because the trigger doesn't deliver!
Recommendation: Sort out the problems with the spray trigger and I may return as a customer. But until then, I refuse to pay full price for a can that only delivers half the contents.
Unbeatable❗
A few months ago my hot water stopped in my kitchen sink. I have always used Dawn. I have gotten used to only having cold water to wash dishes. One plus is my hands do not get dried out (I am a running water washer). I just want you to know that I am so happy with Dawn. I have had no problem with greasy things needless to say nongreasy. Thank you so very much ( Oh I also wish my hair with Dawn.) for your product, I shall continue to buy it. Su Waldron.
Recommendation: ABSOLUTELY❗❗❗❗
charmin toilet papped. Ripple tear.
I have been using your toilet paper since some time in the 1960's and I don't like that you keep reducing the size but with the ripple tear you have outdone yourself. Did someone come up with the ad idea and you just ran with it without testing it first? Every (and I do mean EVERY) tear leaves a tag. I never had a problem with the straight tear but this ripple stuff is a total mess. And speaking of mess the last 6 to 8 sheets on every roll are cut zig zag and just wadded onto the cardboard center. I got the largest package they have at BJ's and I live alone so I have had plenty of paper to test and every roll is the same. I am just disgusted with it all. After all these years, tomorrow I am purchasing a different brand.
Recommendation: Do not waste your time or money....
Procter & Gamble Complaints 365
Crest 3d white classic vivid 6 teeth whitener
On october 24th i purchased the above item classic vivid 6 whitener at cvs 4008 us-9 morganville, new jersey. [protected]
upon opening the package and trying to remove strips from plastic , the strips were still attached to the plastic on two occassions and unusable.
Upc [protected](l)4191u43
exp: 2026-07-09
unfortnately i discarded the cvs receipt.
Claimed loss: ORIGINAL PURCHASE PRICE WAS ABOUT $45
Desired outcome: REPLACE ITEM PLEASE...
Confidential Information Hidden: This section contains confidential information visible to verified Procter & Gamble representatives only. If you are affiliated with Procter & Gamble, please claim your business to access these details.
Mielle
Reference #[protected]
I submitted medical evidence along with receipts a few weeks ago with regards to this product making my hair fall out and causing me vision disruption, I have yet to hear anything to anyone handling this case. Can you please let me know who is handling my information and what they plan on doing with this matter? I have another appointment to see the optometrist on Friday and the Dermatologist next month. I can be reached at [protected]@gmail.com or [protected].
Desired outcome: I am not sure of how much this is going to cost me in the end. My hair is returning since I stopped using the product and my eyesight is improving also.
Confidential Information Hidden: This section contains confidential information visible to verified Procter & Gamble representatives only. If you are affiliated with Procter & Gamble, please claim your business to access these details.
Bounty paper towels
The shrinkflation of your paper towels in my zip code is despicable. Yes, 32092 is a fairly affluent area, BUT I am a single father of 4 who has raised his kids on his own for 8 years. My 2 eldest are now in college in Tuscaloosa, and when I moved them in it hit me — there are literally twice the amount of paper towels in Tuscaloosa per roll than in Saint...
Read full review of Procter & Gamble and 1 commentIs Procter & Gamble Legit?
Procter & Gamble earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Procter & Gamble. The company provides a physical address, 36 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Procter & Gamble has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Pg.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Pg.com you are considering visiting, which is associated with Procter & Gamble, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a pg.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
The domain associated with Procter & Gamble is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.
Procter & Gamble website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While Procter & Gamble has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 4% of 365 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Procter & Gamble. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Get more save more promotion
About 1 hour ago I went to Costco to take advantage of the buy $200 get $50 gift card promotion. This was absolutely the worst experience I have ever had at Costco. Whoever devised this devious plan had no idea what the customers would have to endure to get this promotion to work. Inasmuch as Costco has no prices on individual products it becomes enormously...
Read full review of Procter & GambleHerbal essences
I have been using Herbal Essences shampoo and conditioner for about 40 years and love these products. Recently I went to the store to get conditioner only to discover one bottle was almost $10! How in the world can one bottle of conditioner be worth $10. I chose to buy Suave conditioner which was only $2.
You should be ashamed of yourself gouging customers like that. You certainly lost this long-time customer!
Desired outcome: Lower prices to a decent amount
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Procter & Gamble sure turned your shampoo run into a hair-raising sticker shock! Who knew keeping those locks luscious would require a second mortgage? You've shown impressive resolve in finding a budget-friendly alternative, and it sounds like you've embraced Suave as your new shower buddy. Here's hoping Procter & Gamble gets the hint and puts a little conditioner on their pricing strategy. Keep those hair care skills sharp and your wallet happy!
Braun series 3 shaver purchased February 2024
I purchased a Braun Series 3 Shaver in February 2024. This was recommended to me. I did not commence using the shaver until late March 2024. When removing the foil for cleaning, the foil cutter blades have come out of the clip-on foil frame and I am unable to reinstate the cutting blades into the frame. I am looking for instructions on how to re assemble...
Read full review of Procter & Gamble and 1 commentPersil Pods boxes
I have been using Persil Pods for a while happy with product in respect to clean clothes etc .Inside the last few boxes the pods have been broken and stuck together in one cluster ,meaning at least half box liquid has run out making them of no use at least all. I bought these from Tesco stores in Talbot Green,surely date isn't relevant can't remember when only where shop same place every time ,so no receipt available . I have nothing else to say only it's a waste of money on my part
Desired outcome: Please refund
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Crest toothpaste commercials
We have watched the newest round of Crest Toothpaste commercials with horror. First, there was the on-air ad where a woman, sexily clad, is pushed way back in her chair, against her will, as one leg flies way up in the air. Then that same woman smiles afterwards. It's one of the worst portrayals of sexual abuse, paired with the stereotype of rape fantasy...
Read full review of Procter & GambleFabreze Plug-In
Upon unplugging this device (due to small Children playing in the room), the Fabreze device was placed upright. A small amount of Fabreze liquid from the dispenser leaked onto our table. Minutes later the table's lamination blistered and bubbled up. Wrote to P$G. Their $50 compensation was lost in the mail or stolen. Contacted P$G again and was notified by email not to contact them but to take it up with the gift card company. Contacted the gift company only to get the run-around. Meanwhile, more important than our ruined table ($2k) is the potential harm this product may be causing when it is heated and inhaled as product instructions note.
Claimed loss: $2,000
Desired outcome: I would appreciate if P$G stood by their product and repaired our bubbled/blistered table top
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The "new clean scent"
I purchased the new clean scent Dawn dish soap AND ITS AWFUL! What in the world?! I was coughing from the god-awful smell! My hands were bleeding after the third day! I certainly hope you do not use that nasty stuff on the wildlife you brag about saving! It would kill them! I want my money back! Of course i cant find my receipt, hubby threw it away! I know i paid 10.99 for it at Winco grocery in Boise ID. The label doesn't say whether it has Lavendar in it but i am severely allergic to Lavendar! if I knew how to attach photos i would show you the red hives, cracks and bleeding on the backs of my hands!
Claimed loss: $10.99
Desired outcome: I want my money back or a coupon for another 56 oz bottle and i think you should put a warning label on it for people who are sensitive to perfumes, something like WARNIG THIS STUFF WILL MAKE YOU CHOKE WITH ITS HEAVY DISGUSTING SMELL!
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Puffs Ultra Soft cube
Hello ~ I have purchased Puffs Ultra Soft cubes for many years. Recently the product seems to be inferior. Many of the tissues when pulled out of the box separate, so they are just one ply. Also, they don't seem to be packed properly. When pulling a tissue out, the next one does not pop up properly, which requires me to dig into the remaining tissues, resulting in tearing and wasting some of the tissues in the box. At this time, I will not be purchasing Puffs. I hope at some point I will be able to be satisfied with them again.
Chris Bennett
[protected]@gmail.com
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Bold xl pack 35 wash gel in pink blossom
bold gel in xl 35 washes pink blossom, asda in kent, on 10/02. £7. came out brown, smelling disgusting, cannot usee it :(
barcode:[protected].
1225 ml.
can u assist voucher or refund cheque for the £7 or voucher of more, of goodwill, wash as single mum going wash both my teen sons 13 & 16 sport kits over half term, then school p.e kits, upset. thank youuuu
Claimed loss: £7 please refund paypal <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>@yahoo.com, or to my bank, if email me ill send info, or nice voucher in post for asda/ sainsburys only places i really shop
Desired outcome: voucher, paypal or refund, kind
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Tide laundry detergent
As a faithful tide shopper, tide was designed with mothers in mind to get out dirt kids get into.
My recent bottle of tide was 1/2 filled.
I would like a coupon for a free bottle of tide sent to this address for a large bottle of tide to replace the one that was 1/2 filled.
Debra gaye garner
109 ne bay drive
Ocean breeze florida 34957
[protected]
[protected]@yahoo.com
Claimed loss: $6.50
Desired outcome: COUPON FOR A FREE BOTTLE OF TIDE
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Daz all in 1 pods
Bought a pack of Daz laundry pods from
Home Bargains in Rawtenstall.
Several pods had stuck together and then burst when i was trying to gently separate them.
See Photos attached below showing how these three pods were combined/ stuck together; showing the box and bar code and one showing the leak on the chair arm where I had placed them to photograph them.
.
Claimed loss: pack cost and confidence in product restored.
Desired outcome: Pack replacement plus.
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Fairy pods
We have been using fairy pods for awhile now. My wife suffered a burn to her chest last night, after finding some undesolved pod in her bra, that she had on in the day. I have photos of burn but won't send them now. We have not had this problem with other brands including the cheaper ones like aldi. A while ago we also found a melted pod stuck on a jumper that had been washed, it's like they are not melting quick enough, I would like to know if your having problems. I have attached photo of box and bra. Regards vince
Desired outcome: A response
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Gillette shaving foam
I purchased a can of Gillette Foamy Regular shave foam which I have been using the same type for approximately 45 years and this one can has a very different odor to it. Enough so my wife made me immediately stop using it and we purchased another can which was fine. Not the end of the world but thought maybe you should checked your quality control wherever this came from. The can is still full if you'd like it but I can just toss it. I have no receipt but we believe we purchased it on December 22, 2023 at
Piggly Wiggly
122 US-17 Business
Surfside Beach, Sc 29575
[protected]
Info on can as follows.
Weight 311g (11oz)
# on Barcode [protected]
# on Bottom of can 31168323A1
Claimed loss: One bad can in 45 plus years. It don't matter LOL
Desired outcome: Same as above
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Tide Simply Bleach Alternative
I purchased a 31oz bottle of the product last week (December17th), and it was blue, and smelled amazing as always. I went to do laundry today (December 29th), and it is a gray color and smells horrible! I keep the bottle in the laundry closet, and it is not exposed to anything that would cause a problem. I am on a fixed income, and have to be very careful of how I spend my money. Tide is the only detergent that I will use, but I am very disappointed with whatever happened to this bottle. Can you explain to me what happened? Now I have to wait on doing my laundry, and will have to get another bottle of detergent. I would greatly appreciate to hear back from you, and figure out a way that this does not happen again!
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.power wash spray.
I have been a customer for a long time with many fo your products. When I saw a coupon offering Dawn powerwash and a refill for 1.99 I thought great deal. I do not like the powerwash. It takes too much soap to make soapy dishwater and I don't like the spray and rinse concept. Very disappointed . I'll stick to my regular Dawn blue platinum.'
Linda Maraman
2420 North Ramona Circle
Tampa Florida 33612
Febreze Light Air
Hello,
I recently purchased two bottles of Febreze Light Air, ie., Bamboo & Sea Spray.
Both containers were half full of product. Is this normal for this product?
Overall I am satisfied with the items, but didn't understand why the bottles were not more full.
If the containers should be more full, then possibly the Company's Quality Control Department should be aware of this situation.
Please respond to this matter when you have the opportunity.
Thank you for your time & assistance with this request.
Neil
Claimed loss: $3.59 x 2 = $7.18 + 7% tax = $.50 = Total $7.68
Procter and gamble oral b pro expert toothpaste
I'm not complaining about the actual toothpaste, I've happily used it for several years on recommendation from my dentist, but about its tube.
My current toothpaste is about half used but, as with my previous two lots of Oral B, the seam in the tube has split, toothpaste escapes and makes a mess. This results in me throwing away a half full tube of Oral B. This has occasionally happened in the past but I think three times in a row is unacceotable.
Could you kindly take this issue up with your manufacturers? Thanks
Claimed loss: Three lots of Proctor and Gamble Oral B Pro Expert toothpaste.
Desired outcome: Better packaging for the product.
Overview of Procter & Gamble complaint handling
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Procter & Gamble Contacts
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Procter & Gamble phone numbers+1 (513) 983-1100+1 (513) 983-1100Click up if you have successfully reached Procter & Gamble by calling +1 (513) 983-1100 phone number 5 5 users reported that they have successfully reached Procter & Gamble by calling +1 (513) 983-1100 phone number Click down if you have unsuccessfully reached Procter & Gamble by calling +1 (513) 983-1100 phone number 13 13 users reported that they have UNsuccessfully reached Procter & Gamble by calling +1 (513) 983-1100 phone numberUnited States+1 (416) 730-4711+1 (416) 730-4711Click up if you have successfully reached Procter & Gamble by calling +1 (416) 730-4711 phone number 0 0 users reported that they have successfully reached Procter & Gamble by calling +1 (416) 730-4711 phone number Click down if you have unsuccessfully reached Procter & Gamble by calling +1 (416) 730-4711 phone number 0 0 users reported that they have UNsuccessfully reached Procter & Gamble by calling +1 (416) 730-4711 phone numberCanada+44 193 289 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number 0 0 users reported that they have UNsuccessfully reached Procter & Gamble by calling +966 126 572 222 phone number100%Confidence scoreSaudi Arabia+65 67 125 000+65 67 125 000Click up if you have successfully reached Procter & Gamble by calling +65 67 125 000 phone number 1 1 users reported that they have successfully reached Procter & Gamble by calling +65 67 125 000 phone number Click down if you have unsuccessfully reached Procter & Gamble by calling +65 67 125 000 phone number 0 0 users reported that they have UNsuccessfully reached Procter & Gamble by calling +65 67 125 000 phone number100%Confidence scoreSingapore+27 100 019 650+27 100 019 650Click up if you have successfully reached Procter & Gamble by calling +27 100 019 650 phone number 1 1 users reported that they have successfully reached Procter & Gamble by calling +27 100 019 650 phone number Click down if you have unsuccessfully reached Procter & Gamble by calling +27 100 019 650 phone number 0 0 users reported that they have UNsuccessfully reached Procter & Gamble by calling +27 100 019 650 phone number100%Confidence scoreSouth Africa+82 269 406 000+82 269 406 000Click up if you have successfully reached Procter & Gamble by calling +82 269 406 000 phone number 2 2 users reported that they have successfully reached Procter & Gamble by calling +82 269 406 000 phone number Click down if you have unsuccessfully reached Procter & Gamble by calling +82 269 406 000 phone number 0 0 users reported that they have UNsuccessfully reached Procter & Gamble by calling +82 269 406 000 phone number100%Confidence scoreSouth Korea+886 287 806 388+886 287 806 388Click up if you have successfully reached Procter & Gamble by calling +886 287 806 388 phone number 1 1 users reported that they have successfully reached Procter & Gamble by calling +886 287 806 388 phone number Click down if you have unsuccessfully reached Procter & Gamble by calling +886 287 806 388 phone number 0 0 users reported that they have UNsuccessfully reached Procter & Gamble by calling +886 287 806 388 phone number100%Confidence scoreTaiwan+66 26 645 000+66 26 645 000Click up if you have successfully reached Procter & Gamble by calling +66 26 645 000 phone number 1 1 users reported that they have successfully reached Procter & Gamble by calling +66 26 645 000 phone number Click down if you have unsuccessfully reached Procter & Gamble by calling +66 26 645 000 phone number 0 0 users reported that they have UNsuccessfully reached Procter & Gamble by calling +66 26 645 000 phone number100%Confidence scoreThailand+971 43 349 993+971 43 349 993Click up if you have successfully reached Procter & Gamble by calling +971 43 349 993 phone number 2 2 users reported that they have successfully reached Procter & Gamble by calling +971 43 349 993 phone number Click down if you have unsuccessfully reached Procter & Gamble by calling +971 43 349 993 phone number 0 0 users reported that they have UNsuccessfully reached Procter & 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number100%Confidence scoreArgentina+55 113 748 0264+55 113 748 0264Click up if you have successfully reached Procter & Gamble by calling +55 113 748 0264 phone number 1 1 users reported that they have successfully reached Procter & Gamble by calling +55 113 748 0264 phone number Click down if you have unsuccessfully reached Procter & Gamble by calling +55 113 748 0264 phone number 0 0 users reported that they have UNsuccessfully reached Procter & Gamble by calling +55 113 748 0264 phone number100%Confidence scoreBrazil+52 57 242 000+52 57 242 000Click up if you have successfully reached Procter & Gamble by calling +52 57 242 000 phone number 1 1 users reported that they have successfully reached Procter & Gamble by calling +52 57 242 000 phone number Click down if you have unsuccessfully reached Procter & Gamble by calling +52 57 242 000 phone number 0 0 users reported that they have UNsuccessfully reached Procter & Gamble by calling +52 57 242 000 phone number100%Confidence scoreMexico+502 332 7252+502 332 7252Click up if you have successfully reached Procter & Gamble by calling +502 332 7252 phone number 1 1 users reported that they have successfully reached Procter & Gamble by calling +502 332 7252 phone number Click down if you have unsuccessfully reached Procter & Gamble by calling +502 332 7252 phone number 0 0 users reported that they have UNsuccessfully reached Procter & Gamble by calling +502 332 7252 phone number100%Confidence scoreCentral America (Guatemala
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Procter & Gamble addressOne Procter & Gamble Plaza, Cincinnati, Ohio, 45202, United States
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Procter & Gamble social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 25, 2024
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