Procter & Gamble
Reviews and Complaints

On June 26/18 my wife went to Thriftway Drugs in Lethbridge @ 702-13th. street north T1H2T1 [protected]) to look for some deals.
She bought Olay Eyes @29.99 which was a discounted price.
Next day she applied and there was no apparent change to her eyes puffiness. she applied again but not much change. It was claiming instant eye bags out.
On the third day she found out there was no liquid (drops) coming out.
We went to Thriftway Drugs for money back. Their reply was contact the company.
What can you do to help?

June 4, 2018 my wireless keyboard stopped working and I discovered the batteries in had totally failed - they are covered with a salty-like compound which is all over the batteries as well as the battery compartment. I tried cleaning the compartment and putting in new batteries but it still won't work. The expiration date is 2022! How can this be?

I had these clips in my car and just today noticed they leaked and ruined underneath my vent area. Now upon further research I see they have known about this issue and have done nothing to fix it. I sure hope some type of resolution is offered to consumers because this made a horrible looking spot that peeled all the black off of my lexus interior under where my vents are.

About a $30 bag of Pampers I bought them it was a waste of my time and money I'm very disappointed with the company. I have to buy them often my kid soak them up in 3 days. Pooped everywhere I'm not sure why I have to make a long complaint when I really have not that much to say the problem is about a $30 box of Pampers Pampers sucked my son was pissy all night long all throughout the day [censored] on himself often leak through the Pampers it was a waste of money the Pampers were to last a week or so they lasted 3 to 4 days

I have been a longtime customer of Duracell, but after three ruined appliances in less than a year due to leaking Coppertop Duracell batteries, I am switching. All of these leaked 5-6 years before the end date printed on them; this hasn't been a problem for 20+ years prior, so I must conclude they have cheapened the product. The cost to replace the damaged goods far exceeds the cost of the battery, so I'm researching battery ratings to find one that will provide the quality Duracell used to put in theirs. Goodbye Duracell.

Have purchased 2 of these products and after just a few uses one side stops ejecting cleaner. With one side working only this takes twice as long to get the job done. I purchased a second one because I liked the job that the product does but I am not happy with he quality of the product. Especially having the same problem out of the second one. Change batteries on both to no avail.

I placed an order for a drone on tomtop and was successful by doing so and the money was deducted by my credit card. The shipping method was by priority shipping which displayed 3 to 6 days for shipping the item. But the status of the item is just been shown as processing and since then not a single informations about the item and non on the customer service team is tempting to my mails! Please help me get my hard earned money!

Feb 15th 2017
Duracell Leaking Batteries!
What's going on with Duracell?
Over the last 2 or 3 years they have gone from the best to the absolute worst batteries you can purchase.
I just lost three pieces of equipment because of Duracell Batteries leakage, with a cost of more than $500 to me.
I used to purchase my Duracell Batteries from Costco in large quantises, not anymore.
I found brand new Duracell Batteries still in the package and never used with more than two years left before the expiry date and the Duracell Batteries stated to leak already.
As I can see on the Internet there are many, many other very unhappy Duracell customers out there with the same experience I am having.
Duracell had proven to me that they know how to produce an excellent Battery but have chosen to stick it to us and sell garbage to their trusting customers.
I also will forward this complaint to Costco's Customer Service.
If Costco is aware of a problem with a produce they are selling and not doing anything about it then they also should be held responsible for our (the Customers) losses.
Regards
You're Ex Loyal Customer

PS: A message to management
It is hard to earn a Loyal Customer,
It is easy to loos a Loyal Customer,
When you have lost a Loyal Customer you almost never have them come back

Not what it used to be
I've used bounty towels for many years. The towels I purchased recently are noticeably different and inferior to the last package. I even compared two sheets side by side, one from the older package and one from the newer. The newer ones are thinner, less absorbent, rougher. You have ruined a very good product.
I have complained to proctor & gamble several times in the last few months and they just offer coupons. Also they will not admit to the inferior change. The money wouldn't be an issue if the paper towels remained the same as in the past.
What can we do to correct this?

Got some new aa batteries out and before i could put them in a thermostate 1 of them squirted me in the eye and burned the outside of my eyelid and got alittle in my eye luckly i can still see out of it and continue to work

Very unhappy
Customer with Duracell batteries
Any questions email me at [protected]@yahoo.com or call me at [protected]
Thank you
Calvin Satcher

I bought four of these rechargeable batteries for my Cannon Camera after about 3 months they needed to be recharged, these batteries will not charge over 1 volt, I've tried two different charges to no avail. These batteries cost over $20.00 dollars and I feel that I've been ripped off. 1.2v/2500MAh made in Japan, [protected], 40148574RG This is all the information that I have on the batteries would like replacement or money back. Would like feed back.

Thank You

Beware Chinese made Duracell AA batteries.
I've always purchased Duracell AA batteries through Costco. Many of the last batch have leaked in a variety of my remote controls. Recently I've found leaking in batteries in at least 4. I'm throwing all of them away and replacing them with other batteries not made in China. I used to trust Duracell but no longer. I see on the P&G website that others are complaining of the same problem.

I put a Febreze car vent air freshener in my car on Sunday. The smell was overwhelmingly chemical (supposed to be fresh linen), so I removed it on Monday, only to find that it had melted the area all around the vent knob, permanently damaging the interior of my car.

I purchased 2 packages of Duracell size D batteries for my radio. After using the radio for a couple hours I brought it into the house and put it on the dining room table. About 20 minutes later my wife noticed 2 puddles of a black substance. Thinking it was oil I grabbed the radio and took it outside. I opened the back and opened the battery compartment. There was liquid all over the batteries. I took them out not even thinking the battery could be leaking. The radio no longer works, I burned my wrist and the table top is ruined. Please see the enclosed pictures.

Dear Sir,

Hope this mail finds you well. I faced with skin problem when I get my shaving cans from P & G (Gillette shaving foam) rusted and i received below email when i complained which is emphasize that his can is not rust resistant, and they didn't mention on the can anything as caution and when they use tinplate can they were know that it will use in bathroom and didn't use aluminum cans like the others in the same product. Kindly help me to avoid any potentially harmful effects to any person in the future. And kindly don’t reply with it's not my responsibilities.NO it's your responsibility as human towards your brother in this world to avoid tetanus infection As a result of P & G Gillette rusted cans. kindly find the attached files you are now in front of cheating company as you see in the attached the rusted cans and the effect of rust on the healthy and the reference (handbook of Cosmetic Science and Technology) and the contributors in this hand book are consultant from P & G so they are good known and their email which is acknowledgement their can is not rust proof and from their web site the below article saying:

Let my voice reach the solution

RGDS
Mahmoud Magdi
-----
From: "P&G ConsumerCare" "
To: "[protected]@yahoo.com"
Sent: Monday, February 15, 2016 2:45 AM
Subject: Thanks for contacting P&G [ ref:_00D70JViV._500701YYjSH:ref ]

Dear Mahmoud,

The bottoms of our cans have a special plastic coating to make them rust resistant, but they are not rust-proof. The can will rust over time if it is stored in a damp or moist place (for example, on the side of a basin or in the shower.
Try wiping the bottom of the can dry after use and store it in a dry place.

Yours sincerely
CONSUMER RELATIONS DEPARTMENT
---------
MY REPLY ON p & g email:

even we Try wiping the bottom of the can dry after use and store it in a dry place what about the Nozzle of the bottle which it expose to the wet foam when way out, how can I clean the rest foam by water or leave it as it is, the two steps Leads us to rusted cans .

Mahmoud magdi

P & G vanity and falsely claim (from P & G web site):-
Our safety process
Our four-step, science-based process ensures both your safety and the safety of our products before they go to market.
Avoid certain ingredients
As part of the first step, our safety process screens out new ingredients that pose a relevant hazard in a consumer product.

Step 1: Doubt
The Foundation
We start with a healthy dose of skepticism concerning the safety of a new ingredient. If we can’t establish both its safety and benefit to consumers, we won’t use it.
Step 2: Define
Safe Range
We define the safe range for every ingredient we use with the same scientific process used by the major regulatory agencies around the world (FDA, EPA, WHO, EU, etc.). If there is not enough information to establish a safe range, we will remove the ingredient from consideration or investigate it further.
Step 3: Determine
Safe Product Use
We evaluate all ingredients in the final product to confirm their actual use is in the safe range for both consumers and the environment. If we can’t conclude the product formula is safe, we will either reformulate or decide not to market the product. We have more than 700 scientists and professionals who ensure our products meet all safety and regulatory requirements around the world.
Step 4: Diligence
Monitor Use and New Information
Once a product is marketed, we monitor consumer use and investigate all new scientific information. We also collaborate with external scientists and regulatory agencies on new and updated safety

finish

Really disturbed to learn that my complaint has appeared on here more than once and for over 3 years... Evidently there is no intention of solving it, but here goes

I adore Winter Garden plug in so bulk bought the Air freshener spray (3 tins). I then bought a deal of 3 for the price of 2 'for my mum' but kept them... However ALL 6 have failed! The aerosol gives up after a couple of uses... I have never complained before but I am so out of pocket

Feb 14, 2016 We installed 3 new AA Duracell batteries in our child's new bedside night lamp 1 month ago. Last night after turning on the lamp, my child called us into his room to complain of burning from a liquid that had gotten on his arms and hands.. We discovered that acid was leaking from the batteries inside the lamp. There was no corrosion, just a tiny stream of liquid that poured out. My child and I both experienced minor burns.
I don't want money. I want someone to resolve this problem. This could cause serious harm to another child. Unfortunately, I must ban Duracell batteries from my home for safety reasons. I urge others to do the same until the company can restore their processes to a state of producing safe products.

I have a nice LED Cyclops flashlight that I tried to use last week and discovered the batteries had leaked and destroyed the light. I contacted Duracell at the 800 number, provided all the info, mod #, cost of light, type of battery, date on batteries, went to Amazon's site and confirmed the price while on the phone with cust service. WOW... the person stated that a visa gift card for the cost of the light would arrive with 2-3 weeks... wow. I was ready to ship the ruined light but it was not necessary. I promptly went on Amazon and ordered 3 lights, 2 for me and 1 for a gift -(3- to distribute the shipping cost over the 3 items.) GREAT cust service... Wow and double wow... Jerry in Texas

Good day

My name is Juanita Blignaut. I've baught a Jumbo bag of nappies 58 end of last month at President Hyper at Vaal Triangle, I did not keep the slip because I did not think this problem will happen.

Today when I want to put a nappie on my baby each nappy on left side did not have that valcro on it. If you can refund me for this it would be great. I don't have any pictures of the problem but are sure you do understand what I'm talking about.

Thank You for your time reading my mail.

My email adres is [protected]@gmail.com
Cell nr is [protected]

Thank you so much and have a nice day

Your Sincerely

Juanita Blignaut

I have been taking your product for about 2 years watch my diet and exercise and I have seen no results that your product reduces cholesterol. This is a falsehood and needs to be stricken from your label, and you should be ashamed of deceiving the public the way you do.