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ProScapes Complaints 2

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ProScapes Proscapes LLC did our patio for our new crib in fall 2021

Proscapes LLC did our patio for our new crib in fall 2021. We paid them $4,000 for the back patio. But, there are some issues with the patio. Water pools in various spots and when you walk on it, you can feel the ups and downs. It seems like ProScapes didn't level the area before pouring the concrete, which caused multiple slope differences in the patio. We talked to the owner, Dusty, in March 2022 about the poor quality of the patio. He agreed that it wasn't done right and said he would give us a stamped concrete overlay for free. He sent us an email in April saying that it would be done later in the Spring when the weather was good. He also said he would give us samples of overlays for the patio, but he never did. We've tried to contact him many times through phone calls, voice mails, and texts, but he hasn't responded much. We're happy that they admitted their mistake and wanted to fix it, but we're frustrated that we can't get a hold of them to know when or if they'll do it.

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ProScapes We gave Proscapes LLC a lot of money, over $29,000, to make a driveway, garage floor, and do some landscaping

We gave Proscapes LLC a lot of money, over $29,000, to make a driveway, garage floor, and do some landscaping. They were supposed to pour a continuous concrete floor for the garage, but they messed up because of the land's slope. So we had to pay another company $8,600 to build a foundation wall and get more concrete. We also paid $1,100 to have our yard leveled and seeded. But Proscapes didn't do what they were supposed to do. They didn't grade the area right or extend the driveway wings like they said they would. They also didn't put wire mesh in the garage floor. We tried to talk to them, but they didn't fix anything.

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Is ProScapes Legit?

ProScapes earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds ProScapes to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, ProScapes is known for their high standards and safety. If you're thinking about dealing with ProScapes, it's wise to check how they handle complaints.

ProScapes has registered the domain name for facebook.com for more than one year, which may indicate stability and longevity.

Facebook.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Facebook.com you are considering visiting, which is associated with ProScapes, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

ProScapes website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to ProScapes. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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About ProScapes

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ProScapes is a leading provider of high-quality landscaping services that has been serving customers for many years. With a team of experienced professionals, ProScapes is committed to providing exceptional service and creating beautiful outdoor spaces that exceed their clients' expectations.

The company offers a wide range of services, including lawn care, landscape design and installation, irrigation system installation and maintenance, tree and shrub care, and more. They use only the best materials and equipment to ensure that every project is completed to the highest standards.

One of the things that sets ProScapes apart from other landscaping companies is their commitment to customer satisfaction. They work closely with their clients to understand their needs and preferences, and they always strive to exceed their expectations. Whether it's a small residential project or a large commercial installation, ProScapes is dedicated to delivering the best possible results.

Another key factor that makes ProScapes stand out is their attention to detail. They understand that every project is unique, and they take the time to carefully plan and execute each one to ensure that it meets their clients' specific requirements. From selecting the right plants and materials to ensuring that every aspect of the project is completed to perfection, ProScapes is committed to delivering exceptional results.

Overall, ProScapes is a top-notch landscaping company that is dedicated to providing high-quality services and creating beautiful outdoor spaces that their clients can enjoy for years to come. With their experienced team, commitment to customer satisfaction, and attention to detail, it's no wonder that they are one of the most trusted names in the industry.

Overview of ProScapes complaint handling

ProScapes reviews first appeared on Complaints Board on Jun 19, 2023. The latest review Proscapes LLC did our patio for our new crib in fall 2021 was posted on Jun 21, 2023. ProScapes has an average consumer rating of 1 stars from 2 reviews. ProScapes has resolved 0 complaints.
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  1. ProScapes Contacts

  2. ProScapes phone numbers
    +1 (513) 267-0385
    +1 (513) 267-0385
    Click up if you have successfully reached ProScapes by calling +1 (513) 267-0385 phone number 0 0 users reported that they have successfully reached ProScapes by calling +1 (513) 267-0385 phone number Click down if you have unsuccessfully reached ProScapes by calling +1 (513) 267-0385 phone number 0 0 users reported that they have UNsuccessfully reached ProScapes by calling +1 (513) 267-0385 phone number
  3. ProScapes address
    5111 Gilmour Rd, Morrow, Ohio, 45152-8111, United States
  4. ProScapes social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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