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Protective Asset Protection

Protective Asset Protection review: What can I say

C
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6:00 pm UTC
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Warranty was purchased during the sale of vehicle on 11/29/25. The warranty covered powertrain. 04/2/26, claim# 3062099 was filed. Adjuster did not come out to Depaula Chevrolet until 05/06/26. Claim was denied for covered parts to be replaced. The vehicle barely had a few thousand miles on it (additional to sale) before the engine needed to be replaced. I have been in contact with the service manager of the dealership that sold me the vehicle and warranty. They have been in communication with the service advisors who have provided all details of engine failure. All requested details have been provided to warranty company. I have been without transportation the entirety of this misfortune. I have been communicating with the dealerships and warranty company. The claim was denied. The warranty told me one thing and the dealership something totally different. The parts are covered under the powertrain coverage. The warranty company refuses to approve claim.

Recommendation: my experience is horrid

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  3. Protective Asset Protection address
    14755 North Outer Forty Drive, Suite 400, St. Louis, Missouri, 63017, United States
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  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 11, 2026
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Protective Asset Protection is ranked 302 among 379 companies in the Insurance Services category