Menu
For Business Write a review File a complaint
Prudential Financial Customer Service Phone, Email, Contacts

Prudential Financial
Reviews and Complaints

www.prudential.com

Learn how the rating is calculated

1.0 4 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Prudential Financial Reviews 4

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Prudential Financial Prudential Financial's Website: A Frustrating Experience for Password Reset

So, I was trying to get into my Prudential Financial account, but I forgot my password. Let me tell you, it was a real struggle trying to reset it. This website is not user-friendly at all. It took me forever to find the password reset option, and even then, the process was confusing and frustrating. I ended up having to contact customer service for help, which was a whole other headache.

Overall, I would not recommend using Prudential Financial's website if you can avoid it. It's just too difficult to navigate and use. Hopefully, they'll make some improvements soon because this experience was not pleasant.

Read full review of Prudential Financial
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Prudential Financial Review of Prudential Financial: Decent Company with Room for Improvement

Prudential Financial is a company that I had some dealings with, and I must say that I was not impressed. There were some issues with their services that left me feeling frustrated and disappointed. However, I do not believe that they are a fraud, as some people have claimed. It is unfortunate that there are scammers out there who try to take advantage of people, but I do not think that Prudential Financial is one of them.

That being said, I do think that there are some areas where Prudential Financial could improve. For example, their customer service could be better. I had some questions about my account, and it took a long time for me to get a response. Additionally, I found their website to be confusing and difficult to navigate. It would be helpful if they could make some changes to make it more user-friendly.

Despite these issues, I do think that Prudential Financial has some strengths. For one thing, they offer a wide range of financial products and services. Whether you are looking for insurance, retirement planning, or investment advice, they have something to offer. They also have a strong reputation in the industry, which is important when you are entrusting your money to a company.

Overall, I would say that Prudential Financial is a decent company, but there is room for improvement. If you are considering doing business with them, I would recommend doing your research and making sure that you understand their products and services. And if you do have any issues, be prepared to be patient and persistent in getting them resolved.

Read full review of Prudential Financial
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Prudential Financial Prudential's Incompetence: My Inheritance is Held Hostage

So, I got this inheritance from my grandma when I turned 18 and I was supposed to cash it out with Prudential. But, man, let me tell you, they can't seem to "access my account" because of some system error or something. I've been calling them like crazy, like 30 times in the last 60 days, and I've talked to so many supervisors who keep promising to get me some info and call me back. But, guess what? I haven't heard a peep from them.

I mean, come on, I just want my money. It's starting to make me feel really worried, you know? Like, what if they lost it or something? I don't know what to do. I just wish they would get their act together and give me what's rightfully mine.

Read full review of Prudential Financial
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Prudential Financial Prudential Financial: Poor Customer Service and Reputation

I had a bit of a rough time trying to get in touch with Prudential Financial through the phone. I was cut off twice, which was pretty frustrating. When I finally got through, I spent over 90 minutes on the phone, but unfortunately, nothing was resolved. They told me they would give me a call back next week, but I'm not too hopeful about that. After reading some reviews, it seems like this company has a pretty bad reputation. They treat their customers pretty poorly, which is definitely not cool. I can't wait to leave and I'm definitely going to report them to the ombudsman. They need to be held accountable for their actions. Honestly, they're like parasites.

Read full review of Prudential Financial
Hide full review

Prudential Financial Complaints 0

Looks like Prudential Financial has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Prudential Financial, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Prudential Financial Legit?

Prudential Financial earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Prudential Financial stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Prudential Financial's reputation as a trustworthy leader in their field. Customers can rely on Prudential Financial's services, assured they're dealing with a highly reputable and fully legitimate company.

Prudential.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Prudential.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Prudential Financial and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About Prudential Financial

Screenshot Prudential Financial
Prudential Financial is a leading provider of financial services, offering a wide range of products and solutions to help individuals, families, and businesses achieve their financial goals. With a history dating back over 140 years, Prudential has built a reputation for innovation, reliability, and excellence in the financial industry.

The company's products and services include life insurance, annuities, retirement planning, investment management, and more. Prudential is committed to helping its customers achieve financial security and peace of mind, and its team of financial professionals is dedicated to providing personalized guidance and support to help customers make informed decisions about their financial futures.

Prudential is also committed to social responsibility and sustainability, with a focus on environmental, social, and governance (ESG) factors in its investment decisions. The company has been recognized for its leadership in sustainability and corporate responsibility, and is committed to making a positive impact on the world through its business practices.

Overall, Prudential Financial is a trusted and respected provider of financial services, with a long history of excellence and a commitment to helping its customers achieve their financial goals. Whether you are looking for life insurance, retirement planning, or investment management services, Prudential has the expertise and resources to help you succeed.
Ratings on other review websites
Trustpilot
Trustpilot
1.2
121 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Prudential Financial Contacts

  2. Prudential Financial phone numbers
    +1 (000) 797-0000
    +1 (000) 797-0000
    Click up if you have successfully reached Prudential Financial by calling +1 (000) 797-0000 phone number 0 0 users reported that they have successfully reached Prudential Financial by calling +1 (000) 797-0000 phone number Click down if you have unsuccessfully reached Prudential Financial by calling +1 (000) 797-0000 phone number 0 0 users reported that they have UNsuccessfully reached Prudential Financial by calling +1 (000) 797-0000 phone number
  3. Prudential Financial social media
  4. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 29, 2024
Prudential Financial Category
Prudential Financial is ranked 4 among 736 companies in the Investment, Insurance and Financial category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.