CB Colleges and Universities PSI Services Maryland testing center not found

PSI Services review: Maryland testing center not found

Richie Duong of US

Nov 27, 2023 4:56 pm EST

Verified customer

Resolved

Replied

Featured review

I finished the nail technician theory test in September. After that, I need to take a practical test to finish my Nail Technician License. When I came to the website to take appointment online, the website showed "Testing Center not found". I call for the candidate support of PSI and they give me with a thousand reason including "We will send email to department, we going to escalate this problem for you, you have to wait for 24 hours, so you have to call back after 7 business days". I keep calling them during almost 3 months, but my problem has not solved. They gave me almost 6 ticket number, but nothing happens. I still cannot make any appointments. They told me all testing center in Maryland are close. I ask to talk with manager or advisor, but they told me that they cannot connect it. I have to wait for their manager to call me back. I really don't know how to do with this issue. I feel like they try to pass my issue. If someone have any phone number of PSI to fill the complaint, please give me.

PSI Services response

Nov 28, 2023 10:46 am EST

PSI Services customer support contacts

Phone numbers

+1 (800) 367-1565

+44 176 325 7100

Address

611 N. Brand Blvd., 10th Floor, Glendale, CA, 91203, US

Website

www.psionline.com

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We apologize for the challenges you've faced in scheduling your practical test, and we understand your frustration.

To expedite the resolution of this issue, please contact our support team at CDcareweb@psionline.com and provide them with all relevant details, including the ticket numbers you've received. They will investigate your case thoroughly and work towards finding a solution.

Your feedback is crucial to us. Thank you for your patience, and we look forward to assisting you promptly.

Resolved

This complaint has been resolved automatically due to user's inactivity.

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PSI Services contacts

PSI Services phone numbers

+1 (800) 367-1565
+1 (800) 367-1565

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United States

+44 176 325 7100
+44 176 325 7100

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11%
Confidence score

APAC and EMEA

+1 (877) 663-9267
+1 (877) 663-9267

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Albuquerque, NM

+1 (770) 951-8690
+1 (770) 951-8690

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Atlanta, GA

+1 (617) 340-6381
+1 (617) 340-6381

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Boston, MA

+1 (317) 814-8861
+1 (317) 814-8861

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Carmel, IN

+1 (800) 733-9267
+1 (800) 733-9267

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Las Vegas, NV

+1 (913) 895-4600
+1 (913) 895-4600

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Olathe, KS

+1 (800) 367-5214
+1 (800) 367-5214

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State College, PA

+1 (800) 211-2753
+1 (800) 211-2753

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Vancouver, WA

+44 148 375 2900
+44 148 375 2900

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100%
Confidence score

Guildford, United Kingdom

+41 612 708 877
+41 612 708 877

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Switzerland

More phone numbers

PSI Services emails

cdcareweb@psionline.com

100%
Confidence score: 100%

Support

exam.supportDM@psionline.com

100%
Confidence score: 100%

bkalinowski@psionline.com

99%
Confidence score: 99%

sales

cmccue@psionline.com

99%
Confidence score: 99%

management

jweiner@psionline.com

99%
Confidence score: 99%

executive

rmccorkle@psionline.com

98%
Confidence score: 98%

management

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