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CB Pet Services PuppySpot Group Purchase wrong size dog and sickly
PuppySpot Group

PuppySpot Group review: Purchase wrong size dog and sickly

J
Author of the review
11:35 am EST
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This review was chosen algorithmically as the most valued customer feedback.

NO matter what they tell you, I assure you these pups are fom puppy mills.

When my pup arrived off the van I noticed immediately that her coat was greasy and upon receiving her in my arms I felt flea eggs on her neck and noticed live fleas in her coat. She also smelled like fecal matter and an odor was coming from her ears.

I have 25 years as a veterinary assistant, so I have some background to make these statements. My dog was chosen through a filter system for Goldendoodles. We had a chose of Mini - Medium - Standard. We chose Medium. Within 2 weeks we spent $978 in vet bills. She became sick before our illness protection had a chance to be past the 30 day waiting period. She had gastrointestinal problems, double ear infections and a UTI. 3 medications, ultrasounds, bloodwork, urinalysis/culture, sensitivity tests, prescription food.

Called Puppy Spot explained she arrived in this condition, and NOT a medium doodle. What do you do hand her back to the disaster she just escaped from? 

I called Puppy Spot for 7 weeks told she is a designer breed and they can't control her size. Why then do you offer the different sizes on your filter system? Our choice in size due to prey birds that scoop up small animals AND SMALL DOGS.

They refuse to acknowledge our concerns and offered a $250 discount. I disputed the charge on my American Express. They want me to drop the dispute of course.

We will raise her and love her and figure out the added expenses of special prescription food and medications. We will also have to watch her outside in our fenced in yard at all times due to prey birds.

I have never been more dissatisfied and disappointed by a company. In the 1980's I helped shut down a com called Dr Pet a chain store selling sick and overbreed puppies. I thought Puppy Spot was different, clearly, I was mistaken. I was one of the many fooled and if anyone should have known better it was me. So please, don't purchase from here. These dogs deserve better than this life.

Claimed loss: Vet Bills $978 and purchase price currently in dispute with American Express $2295

Desired outcome: Don't have to pay for her purchase AND they pay for her incurred vet bills

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  2. PuppySpot Group phone numbers
    +1 (954) 389-0100
    +1 (954) 389-0100
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    +1 (866) 306-6064
    +1 (866) 306-6064
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    +1 (888) 671-0518
    +1 (888) 671-0518
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  4. PuppySpot Group address
    12233 SW 55TH Street, Suite 811, Cooper City, Florida, 33330, United States
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  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
PuppySpot Group Category
PuppySpot Group is ranked 9 among 111 companies in the Pet Services category