Qeeq’s earns a 1.1-star rating from 12 reviews, showing that the majority of customers are dissatisfied with car rental experience.
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Terrible Experience with Qeeq: Unreliable Website and Non-Existent Customer Service
from Qeeq (qeeq.com) if you don't want to waste your time and money. I had a terrible experience with this company. I tried to book a car rental on their website, but it kept crashing. I thought it was just a glitch, so I tried again, but the same thing happened. I was frustrated and decided to give up.
A few days later, I received an email from Qeeq saying that I had missed my car pickup. I was confused because I never received a confirmation email or any instructions on how to pick up the car. I tried to contact their customer service, but it was impossible to reach them. I was left stranded without a car and had to find another rental company at the last minute.
I don't recommend Qeeq to anyone. Their website is unreliable, and their customer service is non-existent. It's not worth the risk of losing your money and ruining your trip. Save yourself the trouble and book with a reputable car rental company instead.
Qeeq.com Review: A Total Scam and Waste of Time and Money
anymore. It's a total scam. Don't waste your time and money on this website.
I recently stumbled upon Qeeq.com and decided to give it a try. At first, I was impressed with the slightly lower prices displayed on the website. However, I soon realized that these prices were only available to non-members. As soon as I signed up and paid the membership fee, the prices increased significantly.
I was disappointed to find out that this was a common practice on Qeeq.com. They lure you in with lower prices and then make it impossible to access them once you become a member. It's a total scam and a waste of time and money.
Furthermore, the website is not user-friendly. It's difficult to navigate and find the information you need. The customer service is also lacking. I had an issue with my booking and it took forever to get a response from their support team.
Overall, I would not recommend Qeeq.com to anyone. It's a fraudulent website that preys on unsuspecting customers. Save yourself the trouble and book your travel accommodations elsewhere.
Bad Experience with Qeeq: Overcharged for Waiting in Car at Heathrow
So, I gotta tell ya, my mom had a real bad experience with Qeeq. She was waitin' in her car while I went to get our rental car from the Heathrow agent, and they charged her a hundred pounds just for sittin' there! Can you believe that? And then, when we tried to get Qeeq to help us out and get that charge removed, they didn't wanna do nothin' about it. So, I'm just sayin', if you're thinkin' about rentin' from Qeeq, you might wanna think twice. Other renters should be careful, ya know?
Warning: Shady Business Practices - Stay Away from Qeeq Car Rentals
I gotta tell ya, stay away from this company. I was all set to rent a car from them for $231.00, but then, just 36 hours before I was supposed to pick it up, they hit me with an extra charge of $325.66! Can you believe that? And they wouldn't even let me have the car until I paid up. I was stuck with no other options at that point. It's just not right, you know? This kind of shady business practice should not be allowed. I'm warning you, don't even think about using Qeeq. Let's hope they go out of business soon.
Qeeq Car Rental: A Scam to Avoid - My Disappointing Experience in Ankara
I recently tried to book a car in Ankara using Qeeq, but unfortunately my experience was not a positive one. I was given the name of a rental car agent that turned out to be fake and did not exist. This caused me to waste many hours running around the airport trying to locate the car that I had booked. Despite contacting their support team numerous times, I was unable to resolve the issue and was ultimately charged the full amount plus insurance. To make matters worse, when I tried to explain the situation to their support team, they simply replied with a dismissive "no show". It is never a good idea to take money from people without providing the service that was promised. In my opinion, Qeeq is clearly a scam and I would advise others to avoid using it.
Qeeq Car Rental Broker Review: Lack of Accountability and Customer Service
So, I recently used Qeeq to book a car rental for my trip to Dublin. Let me tell you, it was quite the experience. First off, I want to clarify that Qeeq is not an actual car rental agency, but rather a broker. This means that they work with various rental companies to provide you with options and deals.
When I arrived at the rental agency desk in Dublin, I was met with a closed sign. I was confused and frustrated, as I had provided Qeeq with my flight number and arrival time. I had to check into a hotel for the night and went back to the desk in the morning to find out what was going on.
It turns out that Qeeq had scheduled my pick up after the rental agency's working hours. This was a major inconvenience, as I had planned my itinerary around having a car for the entirety of my trip. I was forced to spend an extra night in Dublin and incur unnecessary expenses.
To make matters worse, Qeeq absolutely refused to take any responsibility for the situation. They would not admit their negligence and instead blamed the rental agency. This was incredibly frustrating, as I felt like I had been misled and let down by their services.
Overall, I would not recommend using Qeeq for your car rental needs. While they may offer competitive prices, the lack of accountability and customer service is simply not worth the risk. Save yourself the headache and book directly with a reputable rental agency.
Qeeq.com Review: Unexpected Additional Charge from Europcar Mexico
On the third day of January, I purchased a rental contract from Qeeq.com for a Europcar Mexico rental car. The total cost of the contract was $346.43, which I paid in full using my credit card. The rental contract clearly stated that all mandatory insurance, taxes, and surcharges were included in the contract, and the amount due at vehicle pickup was $0.
However, when I arrived to pick up the car on January 6, I was shocked to find out that Europcar was refusing to give me the car unless I paid an additional fee of $157.50 for a "Vehicle License Fee". I was taken aback by this unexpected charge, and I immediately called up Qeeq's hotline support for assistance.
Unfortunately, the Qeeq agent was unable to convince Europcar to honor the contract, and I was left with no other choice but to pay the additional fee. The Qeeq agent assured me that they would recover the additional charge later on, but I was still left feeling frustrated and disappointed.
Despite my efforts to recover the extra charge, I was unable to do so, and this made the rental contract almost 50% more expensive than what I had originally anticipated. I would caution anyone who is considering doing business with Qeeq to be aware of the potential for additional charges from Europcar Mexico, even when a prepaid contract is in place.
In conclusion, while I appreciate the convenience of using Qeeq to book my rental car, I was disappointed by the unexpected additional charge from Europcar Mexico. I hope that Qeeq will work to improve their relationship with their rental car partners to ensure that their customers are not left with unexpected charges.
Terrible Experience with Qeeq: False Promises and No Refunds for Car Rental Disaster
I had a really bad experience with Qeeq. I booked a car rental with Avis in Clearwater, Florida and paid in full. But when I arrived, there was no car available. Avis told me that they didn't have any cars and wouldn't have any available during my rental period. I was really upset and didn't know what to do.
Qeeq told me that they would book me another car and refund me the price difference. I was relieved to hear this, but it turned out to be a false promise. The cost of car rentals during March break was really high, and I ended up paying more than double the original price for a car rental with Enterprise. Qeeq didn't refund me the price difference as promised, and it took them more than two months to refund me the initial cost of $340.
I had to keep chasing them and sending them messages to get any response. They kept apologizing but didn't take any action. They said that it was up to Avis to refund me, but I had paid Qeeq for the service, not Avis. Qeeq didn't take responsibility for their failure to secure me the car I booked and paid for in advance.
I would strongly advise anyone to avoid using Qeeq. It was a real headache dealing with them, and I wouldn't want anyone else to go through the same experience.
QEEQ ruined our UK trip: No car, no compensation, no empathy!
Me and my mates, all in our 70s, booked a 7-seater car with QEEQ for our trip to the UK. We were coming all the way from Australia, so we had a lot of luggage with us. We were supposed to pick up the car in London on June 22, 2022, but when we got there, there was no car for us! Can you believe it? They didn't even bother to let us know beforehand, even though they had our email address. And they didn't offer us any alternatives or help us in any way. They just told us to look somewhere else, but they knew we would probably fail.
We had already made hotel reservations throughout the UK, so this really messed up our whole trip. We had to book an extra night in London just to figure out what to do next. Eventually, we were able to find a 5-seater car on our own, but it was a tight squeeze with all our luggage. We had to put our bags under our feet and on our laps for the whole 7-day tour. It was a nightmare and it ruined our holiday!
To make matters worse, QEEQ still hasn't compensated us for their mistake. They promised us a payment equal to the extra cost of the car, but we haven't received anything yet. And they refused to cover the cost of the extra night in London that we had to book because of their mistake. It's just not fair. They broke the contract, but we're the ones suffering all the consequences.
I've never dealt with such an irresponsible and unethical company before. QEEQ has no empathy for their customers and they don't take any responsibility for their mistakes. It's a disgraceful and shameless organization. I wouldn't recommend them to anyone.
Qeeq Review: Don't Trust Them with Your Money - Terrible Experience with Car Rental
Qeeq is a company that you can donate your money to if you don't mind giving it away. They are more than happy to take your money, but don't expect them to take responsibility if something goes wrong. I had a terrible experience with Qeeq when I tried to rent a car from Thrifty through their website almost two months ago. I arrived at the rental agency at 9:30PM and was shocked to see the longest line I've ever seen outside of Disneyworld. I had flown halfway across the world and had only slept for four hours in the past 48 hours and none in the past 26. I now had to spend another three hours on my feet waiting in line. After three hours, an agent finally came out to inform us that they were out of cars. I was stranded at the airport at 1AM with no way of getting to my hotel. Given the time and my physical and cognitive condition after the last two days, I had to take the first taxi out of there. The next morning, I was able to get a cheaper taxi back to the airport to pick up the car that I should have gotten the night before, but I had to completely reschedule the meetings that were the purpose of my trip in the first place. The two taxis cost me $100. To make matters worse, I didn't notice that Thrifty added a charge for insurance, despite me already having gotten it and paying for it when I made the reservation.
When I contacted Qeeq, they were polite and courteous, but completely useless. They started asking for documentation within a couple of days. They first asked to see the added insurance charge, but told me that I would need to discuss it with the rental agency when I returned the car. As it happened, I was running late and didn't have time to dispute the charge so that I wouldn't miss my flight. A week after the rental, they asked me for the receipts that I had already sent them previously, but I hadn't heard back from them until 10 days later and only after I had sent them an angry letter to see what they had done with my case. It was then that they informed me that the rental agency agreed to not charge me for the day of rental that I lost (although to this day, almost two months after the rental, I still haven't gotten that money back), but didn't say anything about the expenses that I incurred because they left me stranded at the airport at 1AM.
After more than a month that this still hasn't been resolved (Qeeq says that it tries to resolve issues within 20 days ? yeah, right!) and only after I threatened to take legal action, then they realized they needed more documentation, which apparently they didn't know about before I lost my patience with them. I sent them the new documents, but it took them nearly a week to even open them, because it was only then that they told me that one of the documents wouldn't open. I sent it back to them four days ago and still haven't heard back from them.
Ultimately, Qeeq's responsibility is only to take your money. But if any problems arise then all they will do is jack and $#*!. After all, it's your money, not theirs. If you value your money, never EVER hire Qeeq.
Qeeq Complaints 2
Qeeq charged me for a car I didn't use
I have rented many cars from many agencies in my life and none have come close to the experience I had with Qeeq. They rented me a car via Dollar Car Rental from JFK airport in New York City. When I went to pick up the car, Dollar had no cars available. I was under pressure to get to my destination in time and could not wait the 3 hours the car rental agency told me I must wait.
Qeeq did not back me up about this and instead called it a 'no show' despite the fact that I did, in fact, show up and had already signed all the rental documents when Dollar told me there were no cars available.
Qeeq's customer service is awful, and despite the fact that Dollar agreed to reimburse me in full via Qeeq, Qeeq is refusing to reimburse me for the car I didn't use, instead calling it a 'no show'. I have been fighting with them for 5 months now and they are giving me every excuse in the book as to why, despite the fact that Dollar has already agreed to refund me (via Qeeq, since I paid through Qeeq) they cannot offer me a refund.
Stay away from Qeeq like the plague. Not worth your time or money to deal with them.
Desired outcome: Full refund and apology
Disappointing Experience with Qeeq.com: No Cars Available and Overseas Transaction
So, I tried to book a car on Qeeq.com, but there were no cars available. I was a bit confused because I thought that was the whole point of the website. However, I was still able to go through the booking process and they charged me for the reservation. I later found out that the company is located overseas, which made me a bit nervous about the transaction.
Overall, I was disappointed that there were no cars available, but I appreciated that the website still allowed me to go through the booking process. However, I wish they had been more transparent about the fact that they were located overseas. It would have saved me some worry about the legitimacy of the transaction.
In the end, I had to cancel my reservation and look for another car rental company. It was a bit of a hassle, but I learned my lesson to always double-check for available cars before going through the booking process.
QEEQ is one of the worst company I have ever experienced in my life. Poor customer service, no follow ups, no care. Just focus on how to get business. No reward etc , just a gimmick . Please stay away. Because of them I have filed a case against a rent a car company in FTC and other relevant ombudsman.
Is Qeeq Legit?
Qeeq earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Qeeq has registered the domain name for qeeq.com for more than one year, which may indicate stability and longevity.
Qeeq.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Qeeq.com you are considering visiting, which is associated with Qeeq, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Qeeq have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Qeeq website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- Qeeq protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Qeeq
One of the standout features of Qeeq is its user-friendly interface, which makes it easy for customers to search for and book their preferred car rental options. The platform offers a variety of filters that allow customers to refine their search based on their specific needs, such as car type, rental company, location, and price range.
Qeeq also offers competitive pricing, with a price match guarantee that ensures customers get the best possible deal on their car rental. The platform regularly offers discounts and promotions, making it an affordable option for customers looking to save money on their travels.
In addition to its user-friendly interface and competitive pricing, Qeeq also offers excellent customer service. The platform has a dedicated customer support team that is available 24/7 to assist customers with any questions or concerns they may have. Qeeq also offers a convenient mobile app that allows customers to book their car rental on-the-go.
Overall, Qeeq is a reliable and convenient platform for customers looking to rent a car for their travels. With its user-friendly interface, competitive pricing, and excellent customer service, Qeeq is a top choice for anyone in need of a car rental.
Overview of Qeeq complaint handling
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Qeeq Contacts
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Qeeq emailssupport@qeeq.com93%Confidence score: 93%Supportaffiliate@qeeq.com81%Confidence score: 81%media@qeeq.com77%Confidence score: 77%Communication
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Qeeq social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 24, 2024
Most discussed Qeeq complaints
Disappointing Experience with Qeeq.com: No Cars Available and Overseas TransactionRecent comments about Qeeq company
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