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On July 13th, at 11:30 AM, put my car through the car wash in Lodi. Ca.
While moving through the machine, I heard a loud thud. And the car shuddered.
Immediately upon exiting the car wash. I stopped to look at the car. There were black streaks down the side of the car. And a couple of long dents. A report was filed.
Upon returning to the car wash on July 17th, the manager dismissed it. Said it was not their fault, that someone had hit my car, their machines could not have done it.
Claimed loss: Going to cost several hundred dollars to fix the damage.
Desired outcome: Repair my vehicle
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On July 13th, took my Toyota Cross to get washed. I have two vehicles I pay monthly for. While going through the machine, I felt a thump, and the car rocked side to side. Not normal. So as soon as I exited the machine, I checked the exterior. Sure enough, there were black streaks down the driver's side of the car, and some dents. I immediately went and filed an Incident Report, No. 230524. Did not hear anything from them after a few days, so I went back. They immediately denied any responsibility, and walked away. This is the business located in Lodi, CA.
As the car is white, very hard to get high definition pictures!
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