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Recovery.org Reviews 4

ComplaintsBoard
E
12:00 am EDT

Recovery.org Decent resource for recovery support

As a customer of Recovery.org, I found the information and resources on the website to be helpful in my journey towards recovery. The site offers a variety of articles, tools, and support options for individuals seeking assistance. However, the layout and navigation could be improved for better user experience. The search function can also be more precise to quickly find relevant content.

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  1. Pros
    1. Expert-led treatment advice
    2. Wide network of facilities
    3. Tailored recovery plans
    4. Support for various addictions
    5. Free resources and helplines
  1. Cons
    1. Limited treatment facility options
    2. Potential bias toward sponsored centers
    3. No direct medical consultations
    4. User reviews may lack verification

Recovery.org Complaints 1

ComplaintsBoard
J
8:57 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Recovery.org Scam - no treatment

Go elsewhere! RUN, do not walk, to the nearest exit.

After 6 weeks I pulled my loved-one out. Here is the summary of services as opposed to what was promised.
PROMISE: You can call anyone at any time. TRUTH: You can call once per day only at the front desk while directly watched by an attendant. PROMISE: Anyone can call you at any time. TRUTH: You will get an answering service or the front-desk attendant and you're message will NEVER be delivered. The number of messages left over my 6-week experience was 19 and the number delivered was ZERO. PROMISE: you will be seen by a Psychiatrist. TRUTH: you will speak to a Psychiatrist once, for 30 minutes, in 6 weeks. PROMISE: you will have a therapist. TRUTH: You will see an intern. I can't even be sure they are paid. Very sincere about learning, but they are unsupervised and pretty much feeling their way through. No therapeutic benefit will be recognized. PROMISE: a safe environment: TRUTH: Everything you have will be stolen from you - especially if you go to the AA meetings. After 6 weeks, my loved one basically had nothing left. Clothes, glasses, everything - a slow bleed over time, little-by-little. PROMISE: you can call a "patient intake" professional at any time if there is a problem. TRUTH: you will be shunted to a voice mail and NEVER get a call back.

COST: about $9, 000 per month. GOOD for them and BAD for you. That $9, 000 pays for pretty much a bed. If that well-paid psychiatrist sees everyone for 30 minutes every 6 weeks, they're getting a pretty penny for her time because she's spread pretty thin. The intern "therapists" may in fact cost them nothing. I would recommend better therapy by taking that $9, 000 and booking a Ritz in Maui for a whole month - you're getting a much better bed with about the same therapeutic value. This is pretty much a scam and they should be shut-down for preying on your need to get your loved-one the care they so badly need.

BOTTOM LINE: Take all the promises they make - then throw them out. They are predators, collecting money from you because you care so much about your loved one - and then delivering nothing. Take heed of the advice you get after your loved one completes rehab. They will tell you to be careful, as there is no recognized accreditation for this kind of post-rehab service - if there were, A BETTER TOMORROW would clearly fail.

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barnacle bob
US
Jul 25, 2011 9:09 am EDT

these people kill people. Don't send anyone here. It's called "a bitter tomorrow" by all the patients. The problem is that they get people in with false promises and than the people can't get out because they have taken all their money and all their clothes. CARF should be investigated for accrediting them. If you have had a loved one die here sue CARF. There the ones who say that they are a quality program.

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barnacle bob
US
Jul 25, 2011 9:07 am EDT

They are being investigated by the state for multiple deaths and a barrage of complaints.

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S
ShawnP
Glendive, US
Jun 27, 2011 10:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

It all depends on the facility.

Is Recovery.org Legit?

Recovery.org earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Recovery.org stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Recovery.org's reputation as a trustworthy leader in their field. Customers can rely on Recovery.org's services, assured they're dealing with a highly reputable and fully legitimate company.

Recovery.org resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Recovery.org has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Recovery.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Recovery.org and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Recovery.org regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Recovery.org.

However ComplaintsBoard has detected that:

  • Recovery.org protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

About Recovery.org

Screenshot Recovery.org
Recovery.org provides resources and tools for individuals struggling with addiction. They offer a directory of treatment centers, support for families, and educational materials on substance abuse recovery. The site also features helplines and an online community for shared experiences and advice.
How to file a complaint about Recovery.org?

Here is a guide on how to file a complaint about Recovery.org on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

3. Writing the title:
- Summarize the main issue with Recovery.org in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution sought.

7. Review before submission:
- Ensure the complaint is clear, accurate, and complete before submitting.

8. Submission process:
- Click the 'Submit' button to submit the complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to the complaint on ComplaintsBoard.com.

This guide is structured to help users effectively file a complaint about Recovery.org on ComplaintsBoard.com.

Overview of Recovery.org complaint handling

Recovery.org reviews first appeared on Complaints Board on Jun 27, 2011. The latest review Decent resource for recovery support was posted on Mar 26, 2024. The latest complaint Scam - no treatment was resolved on Jun 27, 2011. Recovery.org has an average consumer rating of 5 stars from 4 reviews. Recovery.org has resolved 1 complaints.
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  1. Recovery.org Contacts

  2. Recovery.org phone numbers
    +1 (888) 324-3550
    +1 (888) 324-3550
    Click up if you have successfully reached Recovery.org by calling +1 (888) 324-3550 phone number 0 0 users reported that they have successfully reached Recovery.org by calling +1 (888) 324-3550 phone number Click down if you have unsuccessfully reached Recovery.org by calling +1 (888) 324-3550 phone number 0 0 users reported that they have UNsuccessfully reached Recovery.org by calling +1 (888) 324-3550 phone number
    +1 (800) 304-2219
    +1 (800) 304-2219
    Click up if you have successfully reached Recovery.org by calling +1 (800) 304-2219 phone number 0 0 users reported that they have successfully reached Recovery.org by calling +1 (800) 304-2219 phone number Click down if you have unsuccessfully reached Recovery.org by calling +1 (800) 304-2219 phone number 0 0 users reported that they have UNsuccessfully reached Recovery.org by calling +1 (800) 304-2219 phone number
    Helpline
    580-217-8315
    580-217-8315
    Click up if you have successfully reached Recovery.org by calling 580-217-8315 phone number 0 0 users reported that they have successfully reached Recovery.org by calling 580-217-8315 phone number Click down if you have unsuccessfully reached Recovery.org by calling 580-217-8315 phone number 0 0 users reported that they have UNsuccessfully reached Recovery.org by calling 580-217-8315 phone number
    Contact
    580-260-2808
    580-260-2808
    Click up if you have successfully reached Recovery.org by calling 580-260-2808 phone number 0 0 users reported that they have successfully reached Recovery.org by calling 580-260-2808 phone number Click down if you have unsuccessfully reached Recovery.org by calling 580-260-2808 phone number 0 0 users reported that they have UNsuccessfully reached Recovery.org by calling 580-260-2808 phone number
    Hotline
    More phone numbers
  3. Recovery.org address
    7213 North Western Avenue, Chicago, Illinois, 60607, United States
  4. Recovery.org social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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Scam - no treatment
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