Regus review: Office space

Please be careful with Regus, they will try to get you locked in to get you hooked. They sound like a great deal in the beginning but later on they show their true colors. And apparently I’m not the one being scammed by this group.

The services were not provided or met by them, the agent in the beginning that reached out to me to get the office was Eager to help me

Get an office there. Once I got the agreement signed he basically disappeared when I needed anything or had issues with office. He literally told me that I needed it reach out to front desk with anything. Feeling different because when I was touring the office he was very nice and helpful and after that he basically left me to figure out everything out on my own.

I specifically asked him if there is a way to make payments VIA ACH. When the time payment came I had already set up ach on my end and on the due date I was not able to make the ach payment . Because I was not able to make ach payment due to their system. Not they charged me late fee. I’ve told him about this and he said to reach out the management. Not only that, I’ve told him about what other things I needed and I needed three desk and a file cabinet, it took them 3 weeks to get me the desk and I never got the filing cabinet. There is no AC after 5pm which he never told me. I won’t after hours because of the type of business I run, I’m mostly there after 5pm . He also specifically told me that about the outside rooftop patio that I was going to be able to access it anytime there is not an event going on. Which was not true. Dude to no ac in the office the office got super hot. So I’ve would like to go out and have a fresh air but I couldn’t even do that be my

Fob did not have access to the rooftop. Then it turns out I only have access to the rooftop patio from 8-5pm . Literally did not mention any of those things to me while doing the contract. It seemed only that he just wanted to meet his quota or get his commission. I now told him about the services and about everything and I’ve told him services were not met. And that I Would like to cancel my membership and he said that I can’t terminate it. In my head I was thinking that they would do the right thing in fixing this issue so he then told me that I would have to talk to management about this. I feel like they should be able to do the right thing since they were giving false information to start with. I need you guys help please to resolve this issue. The agreement was locked in for 24 months. I have not resolved this and this is my attempt to get some

Help. The agent name is Francisco Herrera here at diamond view San Diego .