Reimagine Roofing’s earns a 2.6-star rating from 5 reviews, showing that the majority of homeowners are somewhat satisfied with roofing projects.
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Exellent work and very proffesional
Exellent work and very proffesional. On time and exellent clean up! Fast rotation process.
Disonest awfull company treats customers like trash and is all about profit and the quick buck
Disonest awfull company treats customers like trash and is all about profit and the quick buck.
I was really happy with the crew's workmanship
I was really happy with the crew's workmanship. They completed the job in two days, and the customer service was outstanding.
Reimagine Roofing Complaints 2
I signed the contract with Reimagine Roofing LLC on 8/18
I signed the contract with Reimagine Roofing LLC on 8/18. It took them 3 days to finish the job, but there were a few issues due to miscommunication. None of the workers spoke English, which made it difficult to convey our concerns. They left nails and paint residue on our driveway, and unfortunately, they also caused some damage to our home. To make matters worse, they broke one of our lights.
Moreover, some of the tiles were not installed properly, and we noticed concrete staining in two different areas. They did send someone to fix it, but instead of stopping after testing it on the wall, they continued and made it look even worse. Now, we're worried that our HOA might give us a ticket for the unsightly appearance.
When my husband spoke to the owner, Kody, he claimed that they were not responsible for the damages caused to our home. This was quite disappointing, as we expected them to take responsibility for their mistakes.
Overall, our experience with Reimagine Roofing LLC was not satisfactory. The language barrier and lack of accountability for the damages left us feeling frustrated and disappointed. We hope that they can improve their communication and customer service in the future.
My name is *** and I live at ***
My name is *** and I live at ***. This is what happened, and I haven't gotten a resolution to my problem. I feel like I've been ignored and not taken seriously. So, one day I wake up early to work and the neighbor's house (***) is having their roof repaired by this company. When I arrive from work, I see nails all over my driveway. Luckily, I didn't get a flat tire. So, I go complain next door and ask one of the roofers if they can be more careful, and they send one of their guys to pick up the nails with a magnet. The next day, I go to work again and when I arrive, I see a power washer hooked to my garden hose, right next to my brand new truck I got a few months back. Then I look at my truck and it's got black tar or paint all over, mainly on the rear bumper and bed on the right side. It had overspray all over, including the roof, underneath, muffler, spare tire, hood, doors, windows, rims, and trim. I get really upset and ask for the guy who's in charge of the roof work. So this guy comes and tells me they had an accident, and I can see that. So I ask him for his information so they can open an insurance claim, and he refuses to give me that information. All I get is his company name and his name, Jose V. So he informs his boss, Jeff. Then I go get some estimates to see what it's going to take to have my car fixed to factory conditions and send him the quote from the body shop. I get an estimate of around $4300 to have the truck rear bumper and bed repainted, and the rest where it didn't get that much overspray detailed. Jeff thinks it's too much to fix my truck that has only 4000 miles, brand new. It cost me $59000. I am really upset, and I really think they should give me a resolution to my problem. They don't want to open a claim, and I think it's not fair for me, the victim, to be waiting over 3 weeks already. They don't answer my calls or texts anymore. So I decided to make a complaint to hopefully get some help.
Is Reimagine Roofing Legit?
Reimagine Roofing earns a trustworthiness rating of 78%
Reliable, but always remember to protect your data.
Reimagine Roofing has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Reimagine Roofing's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Reimagineyourroof.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- Reimagineyourroof.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The reimagineyourroof.com may offer a niche product or service that is only of interest to a smaller audience.
- Reimagine Roofing protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Reimagine Roofing complaint handling
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Reimagine Roofing Contacts
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Reimagine Roofing phone numbers+1 (480) 900-7663+1 (480) 900-7663Click up if you have successfully reached Reimagine Roofing by calling +1 (480) 900-7663 phone number 0 0 users reported that they have successfully reached Reimagine Roofing by calling +1 (480) 900-7663 phone number Click down if you have unsuccessfully reached Reimagine Roofing by calling +1 (480) 900-7663 phone number 0 0 users reported that they have UNsuccessfully reached Reimagine Roofing by calling +1 (480) 900-7663 phone number
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Reimagine Roofing emailsinfo@reimagineyourroof.com77%Confidence score: 77%Support
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Reimagine Roofing address1100 E Washington St Ste 200, Phoenix, Arizona, 85034-1090, United States
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Reimagine Roofing social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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