Remedy Live
Reviews and Complaints

I recently had an experience with Remedy Live and I have to say, it was a mixed bag. The Soulmedics, who are the people that volunteer their time to listen and support those in crisis, were almost all very helpful. However, there was one terrible decision made by someone that left a bad taste in my mouth.

As I mentioned in my previous review, I was blocked from chatting with the Soulmedics. This decision was made by someone who clearly didn't understand the situation and didn't reflect the helpful nature of the other Soulmedics. I was hurt and saddened by this decision, especially since I had been encouraged to connect with them during a recent crisis.

I trusted the Soulmedics and believed them when they promised I would never be blocked. But when I contacted them, I lost them all for that trust. Nobody stood up for me or fought for me to get unblocked. I couldn't even talk to administration about the issue and my voicemails went unanswered.

I'm only writing this review because I'm concerned about how this could affect another suffering person. It could even cost a life if it hasn't already. It's important that those in crisis have access to support and it's disappointing when that support is taken away for no good reason.

Despite this negative experience, I still believe that Remedy Live can be a valuable resource for those in need. The majority of the Soulmedics are helpful and caring, and I hope that the organization can address the issue of blocking users in a more thoughtful and compassionate way in the future.

I visited Remedy Live last night and had an experience with a soul medic named Philos. I must say that my experience was not a positive one. Philos was quite contradictory and did not accept my views. He sounded like he was trying to manipulate me and bait me into changing my views. He went from saying that people on the site do care to saying the same thing that I said I didn't like. Then he showed he didn't care by saying that I needed to change to make him happy. He said he didn't hate me for my views but he did. I understand that people have different views, but he was trying to convince me to change mine. So, the conversation went from a positive start to a negative one.

Philos said that I should listen to what God says, and then he said that we deserve to be punished and suffer because the Bible said it. He was bullying me, and I was saying the same thing before he did, and then he was telling me that people do care. It didn't make any sense. The world is broken, and he proves it. He was telling me I was wrong, and the conversation turned into a debate session. It was causing me stress, and this person didn't stop and kept bullying me because he believed the Bible. I thought you were supposed to treat others like Jesus, but he didn't do that. He sounded like one of those cult-like Church of God people that abuse you to join. Then it just felt like I was getting harassed by him because he was trying to tell me how to live my life, and he wouldn't stop chatting with me.

I didn't enjoy talking to Philos because he kept changing while I was chatting. He treated me badly and didn't care. He kept pressing me to be social, and being social ruined my life. He didn't care at all about what I said. It felt like he was doing exactly what people did to me. He was dehumanizing me. The conversation wasn't making me feel better. He made me feel more stressed because he was doing the exact same thing that I don't like in people. He was rudely trying to get me to find a church when I said people attack me and want me dead. Then he was trying to put words in my mouth, and he was trying to say what I said, but it wasn't what I said. He wasn't even listening. He didn't even care, and instead, the horrible jerk started arguing about the Bible and was disrespectful to my views. He changed because he said that we don't hate you for your views, but then he said it's sad that I don't believe him. I made it clear that I had different views. He was constantly contradicting himself. It was crazy. I hated him, and all I wanted was to chat with someone because I was sad. This person bullied me to death. He was trying to say he wasn't like the other soul medics, but he was.

Another thing is Philos didn't even care when I mentioned suicidal ideation. Then he was ignoring me. I got mad at him, and he was supposed to ease the stress, not cause it. I told them people keep coming after me, and he was trying to get me to go into the car with someone who was trying to kidnap me. I don't think he got that I live in a dangerous area. Then he got at me for moving because I couldn't find a church. I told him I live in a dangerous area several times, and with weird people, and he didn't care either. He kept saying that maybe they wanted to get me to read the Bible or go to a church. I can't remember, but he was cunning. I just hated him because he was worse than the other soul medics. Now because of him, I lost the ability to care about people because he abused me and dehumanized me. Then because of him, he ruined my life, and he made me not want to read the Bible or speak to other Christians anymore. I mean, I thought things were different, but I was wrong. I was abused again.

He was aggressive and turned against me. He didn't care because he said, "I'm sorry you feel that way," which isn't an actual apology. The only thing I liked was that I got to vent about what I was feeling. But I hated that Philos was the soul medic because he was rude to me and told me that "it's reality" or something, and he was completely insensitive to me. That is why I decided to complain about his behavior. This is not how a person should act when you try to help someone.