Renaissance Roofing & Exteriors’s earns a 4.9-star rating from 11 reviews, showing that the majority of homeowners are exceptionally satisfied with their roofing and exterior services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
We had a grate experience with Renaissance replacing our roof
We had a grate experience with Renaissance replacing our roof. We would recommend the company!
Looks great
Looks great... had roofing, gutters, and a new slider... Rick did the post work excellent workmanship!
Great company, excellent work, quality materials
Great company, excellent work, quality materials. I was referred to them and I will refer them myself.
The work done exceeded our expectations!
The work done exceeded our expectations! All the employees were very professional and were very pleasant to work with! The job was done on time and the quality of the work was outstanding. The crew arrived promptly and worked diligently throughout the day. They were respectful of our property and cleaned up after themselves. We were impressed with their attention to detail and their craftsmanship. The communication with the company was excellent, and they kept us informed every step of the way. We highly recommend Renaissance Roofing & Exteriors for any roofing or exterior needs. They truly went above and beyond to ensure our satisfaction.
5-Stars Renaissance was well organized from quote process to completed job follow up visit
5-Stars Renaissance was well organized from quote process to completed job follow up visit. Great communication throughout the process from sales to project manager to installation team. I was informed clearly of all steps. The crew arrived on time and worked efficiently. The roof looks fantastic and I am very satisfied with the quality of the work. The team cleaned up after themselves, leaving no mess behind. I would highly recommend Renaissance Roofing & Exteriors for any roofing needs. They provide excellent service and deliver on their promises.
I had a small patio project
I had a small patio project. It took a few months before there was an opening in their calendar. Each step took a while, but I was treated with respect for such a small project. Just waiting for the final sealer so I can start enjoying the new patio.
We are now at the end of our 3 month remodel project
We are now at the end of our 3 month remodel project. What a adventure! Very thankful for how Renaissance stood by us through all the unexpected challenges. And the end result is worth it! Thank you Renaissance for the addition to our home including a four season room and new deck. We look forward to enjoying it, and sharing it with others, in the years ahead.
Our experience with Renaissance Exteriors was great on all levels
Our experience with Renaissance Exteriors was great on all levels. They were on time with their follow ups, clear in their quotes, fixed any problems quickly and satisfactorily, and stuck to their quote when the job was finished.
The contractors they hired were high quality and pleasant to work with.
Even with the issues caused by the pandemic, they were awesome to work with!
We had a grate experience with Renaissance
We had a grate experience with Renaissance. Due to covid it took a while to get our new slider and window from the factory but once it was in, the installation and the quality of the product was wonderful! The Installers were very knowledgeable and courteous. They made sure to cover all areas they would be working in and did an outstanding job! We would highly recommend Renaissance for any job!
Me and my wife decided to stick with our old EGR crib after 23 years of owning it
Me and my wife decided to stick with our old EGR crib after 23 years of owning it. But to make it happen, we needed a major makeover inside. We went with Renaissance as our main contractor and they started the job in January . Let me tell you, we ain't regretting our choice one bit. Our project boss, Keith Kuiper, was top-notch in leading the whole thing. He was friendly, professional, knew his stuff, kept us in the loop, and had everything organized. Renaissance's subcontractors were also great in many ways (experienced, respectful, did quality work, had some creative ideas, you name it). They finished the whole shebang by May 1, right on schedule and right on budget. If you're thinking about a big renovation project, inside or out, we highly recommend this local Grand Rapids crew. We had a blast going through the process and now we get to enjoy a big, fresh, open space in our main room for years to come. Plus, it'll be a major selling point if we ever decide to pass it on to another family. Good job, Keith Kuiper and Renaissance!
We contacted Renaissance Roofing and Exteriors on their website to get an estimate for finishing our basement
We contacted Renaissance Roofing and Exteriors on their website to get an estimate for finishing our basement. We wanted to turn about 1000 ft2 of the 1500 ft2 area into a big bedroom, an office, a full bathroom, a family room, and some closets. We also needed to strengthen some ceiling joists to fix a bouncy main floor. This part was really important to us. Renaissance, including the owner (Jim Schultz), worked with us and visited our house a few times to figure out the details. They even had some of the trades contractors come to the house to get accurate estimates and avoid any surprise costs later on. We really appreciated this extra effort and that's why we chose them for the job.
It took a while for construction to start, but then it went in the usual order - fixing the joists, doing the rough carpentry, HVAC/electrical/plumbing work, putting up drywall, painting, adding trim, and installing the flooring. Some trades were busier than others, so there were a few delays, but overall, the project stayed on schedule. Renaissance provided an interior designer to help us with choosing colors and fixtures at the right times during the project.
Now, let's talk about the results:
Overall Project Management
The project manager for our project was really knowledgeable, friendly, and did a good job keeping things on track. Even though we were told to communicate through their BuilderTrend website, we found it easier to reach the project manager through text messages and calls. This caused some communication issues in the beginning. Sometimes we were surprised when a contractor showed up without notice. The project manager did try to coordinate with the contractors to meet the project end date.
Rough Carpentry
The rough carpenters did a good job fixing the joists and building the new walls and bulkheads. The joist fixes and some of the new walls really helped with the floor issues on the main level. The walls were mostly well-built, especially the door frames. We added some shims between the new walls and the overhead joists to make sure the walls supported the joists properly. However, the walls for the new bathroom were slightly crooked, which affected the outcome of that room.
HVAC
The original HVAC setup in the basement only had three small outlets connected to the main HVAC supply duct. The temperature was controlled by the thermostat upstairs. Also, the return duct to the furnace was too small. The HVAC work included adding a second zone for the basement, a bypass duct, and a larger return duct. The modifications in the utility room look a bit strange because the contractor had to work around the original setup. The contractor was able to reroute a duct to avoid adding another bulkhead, which we appreciated. They also made sure our furnace and A/C were the right size for two zones. The system seems to work, but we haven't tested it for heating the basement yet.
Electrical
The electrical work included adding new circuits, more outlets, lots of lights, and wiring for Ethernet and speakers. The electrician asked for our input when needed and did a good job.
Plumbing
The plumbing work involved running supply and drain lines for the new bathroom, installing bathroom fixtures, and setting up the plumbing for a future wet bar. They also made several adjustments to the existing plumbing, like moving an outside spigot and the main sprinkler supply. The plumbers asked for our input and did a good job.
Drywall
The drywall contractor did a good job hanging the drywall, especially in tight areas. The mudding and ceiling texture went well, but after painting, we noticed some visible seams on the ceiling and walls. One wall had a visible patch that didn't match the rest of the paint. Some corners showed the edge of the corner bead, which could be seen in certain lighting. Overall, the drywall work looked good, but these imperfections took away from the overall quality.
Painting
The painting involved using 5 different colors and sheens throughout the basement. The doors, trim, and ceilings were sprayed and looked great. The walls were painted well too.
Trim Carpenter
The trim carpenter did a great job with the door trim, base trim, door trimming, and installing the door hardware.
Flooring
The flooring installation went well. We had LVP in the family room and bathroom, and carpet in the office and bedroom. It looks great, especially the carpet in the bedroom. The pattern is hardly noticeable, and the seam is invisible.
Areas that didn't meet expectations:
Shower Surround
This was the biggest disappointment. The completed shower surround and spout installation didn't have the same quality as the rest of the bathroom. It looked like something an amateur homeowner would do, not professionals. The plumbing contractor tried to fix some issues, but it could have been better.
Attention to Detail
There were several areas where the finished project lacked attention to detail, which affected the overall quality of the work. Here are some specifics:
1) Drywall - Some areas of the drywall ceiling had visible ridges along the seams under certain lighting conditions. We tried to fix them, but now there's a patch with a different texture and a wall with a slight color variation. Some corners showed the edge of the corner bead in certain lighting. These imperfections took away from the overall quality.
2) Electrical - Some electrical outlets were finished with visibly tilted outlets and covers. We're not sure if they can be adjusted.
3) HVAC - The installation of the supply and return grilles showed a lack of attention to detail. There were gaps between the grilles and the walls/ceiling, and the screws used to attach the grilles were chipped and scraped.
Summary
Overall, our basement completion project with Renaissance went well, even though it took a little longer than expected. Considering the high demand after COVID-19, we think it went pretty smoothly. Communication was generally okay, and the work seems to be of good quality. We really appreciated the upfront work to define the scope and firm up the total cost. Our only disappointments were the shower surround and some instances where attention to detail could have been better.
Renaissance Roofing & Exteriors Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent Renaissance Roofing & Exteriors, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Renaissance Roofing & Exteriors Legit?
Renaissance Roofing & Exteriors earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Renaissance Roofing & Exteriors has received 11 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Renaissance Roofing & Exteriors's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Renaissanceroof.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Renaissanceroof.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a renaissanceroof.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
About Renaissance Roofing & Exteriors
One of the key factors that sets Renaissance Roofing & Exteriors apart is their unwavering commitment to quality craftsmanship. Their team of skilled professionals possesses extensive knowledge and expertise in all aspects of roofing and exterior work. From installation to repair and maintenance, they consistently deliver exceptional results that exceed customer expectations.
Renaissance Roofing & Exteriors takes pride in using only the finest materials available, ensuring durability and longevity for every project they undertake. Whether it's a simple roof repair or a complete roof replacement, they prioritize using high-quality products that withstand the test of time and the elements.
In addition to their exceptional workmanship, Renaissance Roofing & Exteriors places a strong emphasis on customer satisfaction. They understand that each project is unique and requires personalized attention. Their team takes the time to listen to their clients' needs and preferences, providing tailored solutions that address specific requirements.
Furthermore, Renaissance Roofing & Exteriors is known for their professionalism and reliability. They adhere to strict timelines and complete projects efficiently without compromising on quality. Their transparent communication and commitment to delivering on promises have earned them a solid reputation among their clientele.
Beyond roofing services, Renaissance Roofing & Exteriors also offers a wide range of exterior solutions. This includes siding installation and repair, gutter replacement, window and door installation, and more. Their comprehensive approach allows customers to rely on a single company for all their exterior needs, saving time and ensuring consistency in the overall aesthetic of their property.
With a track record of excellence and a dedication to customer satisfaction, Renaissance Roofing & Exteriors is a trusted choice for roofing and exterior services. Their commitment to quality, professionalism, and comprehensive solutions make them a reliable partner for any residential or commercial project.
-
Renaissance Roofing & Exteriors Contacts
-
Renaissance Roofing & Exteriors phone numbers+1 (616) 250-5900+1 (616) 250-5900Click up if you have successfully reached Renaissance Roofing & Exteriors by calling +1 (616) 250-5900 phone number 0 0 users reported that they have successfully reached Renaissance Roofing & Exteriors by calling +1 (616) 250-5900 phone number Click down if you have unsuccessfully reached Renaissance Roofing & Exteriors by calling +1 (616) 250-5900 phone number 0 0 users reported that they have UNsuccessfully reached Renaissance Roofing & Exteriors by calling +1 (616) 250-5900 phone number+1 (616) 291-2646+1 (616) 291-2646Click up if you have successfully reached Renaissance Roofing & Exteriors by calling +1 (616) 291-2646 phone number 0 0 users reported that they have successfully reached Renaissance Roofing & Exteriors by calling +1 (616) 291-2646 phone number Click down if you have unsuccessfully reached Renaissance Roofing & Exteriors by calling +1 (616) 291-2646 phone number 0 0 users reported that they have UNsuccessfully reached Renaissance Roofing & Exteriors by calling +1 (616) 291-2646 phone numberMarketing Director
-
Renaissance Roofing & Exteriors social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 19, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!