Menu
For Business Write a review File a complaint
Renco Roofing Customer Service Phone, Email, Contacts

Renco Roofing
Reviews and Complaints

www.rencoroofing.com

Learn how the rating is calculated

4.5 15 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Renco Roofing Reviews 16

ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Renco Roofing replied to this review.

Renco Roofing Excellent service, communication, and workmanship

Excellent service, communication, and workmanship. From the quoting process to job completion, we were extremely satisfied. We would highly recommend RencoRoofing!

Read full review of Renco Roofing and 1 comment
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
1 comment
Add a comment
L
L
L. Bernhard
Verified customer This complaint was posted by a verified customer. Learn more

Great roofing company! Very professional and went above and beyond! I would highly recommend Renco for any roofing needs!

ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Renco Roofing Excellent service and quality work

Excellent service and quality work. This is the *** roof (second house) we have done with ***. So six years ago, and again now-quality company.

Read full review of Renco Roofing and 1 comment
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
1 comment
Add a comment
W
W
W. Haley
Verified customer This complaint was posted by a verified customer. Learn more

Excellent in all phases of the sale. They took care of us like family. Thank you!

ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Renco Roofing Honest and dependable

Honest and dependable. *** to find in a contractor these days. Have used three times and have had great luck each time. Never felt like they were trying to upsell me.

Read full review of Renco Roofing and 3 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
3 comments
Add a comment
D
D
D. Reichel
Verified customer This complaint was posted by a verified customer. Learn more

Renco did a professional and beautiful job replacing our upper deck on our home. The demolition went well, they cleaned up after themselves and we are very happy with the completed project. They stayed on the project time line and the workers (Sam, Gage and Cade) and the other sub contractors did meticulous work. We would definitely refer them if anyone needs work done by their company.

D
D
D. Jenkins
Verified customer This complaint was posted by a verified customer. Learn more

Dependable and professional! They did excellent work and followed through until the end. I would highly recommend this company.

C
C
C. Little
Verified customer This complaint was posted by a verified customer. Learn more

Very professional, excellent work, reasonable price, would recommend them highly.

ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Renco Roofing replied to this review.

Renco Roofing Renco is great!

Renco is great! They have done two roofs for us -- one flat, one tile. Very professional, great communication, great price, and nice people from the office to the field

Read full review of Renco Roofing and 2 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
2 comments
Add a comment
H
H
H. Feest
Verified customer This complaint was posted by a verified customer. Learn more

Renco was reliable, honest, trustworthy, detailed, and easy to work with!

B
B
B. Mosciski
Verified customer This complaint was posted by a verified customer. Learn more

Very happy with the service from Renco. Brett returned calls very promptly, was a great salesman. They were very honest and reliable. would highly recommend them!

ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Renco Roofing Very professional and knowledgable

Very professional and knowledgable. Lars was efficient and his follow through excellent. Devon was above and beyond to get the job done. The crew was perfect and did the job fast and clean up was great.

Read full review of Renco Roofing
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Renco Roofing replied to this review.

Renco Roofing We were very happy with RENCO Roofing

We were very happy with RENCO Roofing. Very skilled and professional. They always kept us updated on what they were doing and we were very pleased with the finished result. We would highly recommend them.

Read full review of Renco Roofing
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
Y
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Renco Roofing replied to this review.

Renco Roofing We had Jari M*** with Renco Roofing out to look at our roof

We had Jari M with Renco Roofing out to look at our roof. today. He was extremely knowledgeable, honest and a pleasure to work with! He represented Renco and Phoenix (our 2nd home) in a great light!

Read full review of Renco Roofing
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Renco Roofing replied to this review.

Renco Roofing The best roofing company I have dealt with

The best roofing company I have dealt with. Responsive consumer sensitive great people to deal with, Had our concerns at the forefront of our necessary repair. I have used them several times and not disappointed . Would recommend over and over from my experience.

Read full review of Renco Roofing
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Renco Roofing The work was done way ahead of when promised

The work was done way ahead of when promised. The workmanship was top notch. The crew was excellent and willingly worked through a couple of problems I gave them. The completely cleaned up, including sweeping and blowing off the roof. Other than a nice new roof, you cannot tell they were here.

Read full review of Renco Roofing
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Renco Roofing replied to this review.

Renco Roofing My thanks to Renco and your employees Will J**** and Joe F** for the excellent work they performed Monday, December 20th on our roof

My thanks to Renco and your employees Will J and Joe F for the excellent work they performed Monday, December 20th on our roof. I have found over the years that Renco provides dependable, courteous, conscientious workers. Will and Joe were proud of their work and cleaned up the area nicely.

Read full review of Renco Roofing
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Renco Roofing replied to this review.

Renco Roofing Recently, I had the BEST experience with RENCO Roofing

Recently, I had the BEST experience with RENCO Roofing...starting with Lars Raisanen! He was awesome to work with; knowledgeable, reliable, kind, and very patient. All workers were thorough and I especially appreciated “Joe” and his partner while they worked on my roof. I have already referred this company to others and will continue to do so. Great warranties, too!

Read full review of Renco Roofing
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Renco Roofing replied to this review.

Renco Roofing The roof coating failed within the 5-year guarantee

The roof coating failed within the 5-year guarantee. It was checked annually including a few months before the failure was reported. I was told I needed a whole new roof and that it was not due to the elastomeric coat failure. 4 reputable companies have disputed this allegation. The foam roof, if protected properly would not need to be replaced. This was not my initial experience with Renco Roofing through Lon. I am sad that it has come to this.

Read full review of Renco Roofing
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Renco Roofing In process of selling our home, the buyers inspector noted some holes and cracks in our foam roof that Renco had installed several years ago

In process of selling our home, the buyers inspector noted some holes and cracks in our foam roof that Renco had installed several years ago. We contacted them and they sent Christopher the next day. Chris repaired all cracks and holes, took pictures and showed us. Additionally he noticed our scuppers had a lot of debris and cleaned them out. Way above and beyond. AND it was raining this whole time! He could not have been nicer or more professional.

Read full review of Renco Roofing
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Renco Roofing Lars has been to our home on two different occasions over the last few years

Lars has been to our home on two different occasions over the last few years. He also did the estimate to fix my son's roof so he could sell his house 4 years ago. In all cases he was courteous and professional. He was thorough, gave us pictures, and also gave us options to do more or less. They also provided warranties for their work. They came to the house as per the agreed schedule. We hardly knew they were there. The roofers were efficient and got the work done on a timely basis. We have already used them twice and referred them once. I would use them again. Thanks Lars and Renco Roofing Curtis Anderson

Read full review of Renco Roofing
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Renco Roofing replied to this review.

Renco Roofing Renco came to me as a recommendation from a friend

Renco came to me as a recommendation from a friend. My roof had a leak and I wasn't sure if I could afford the whole roof being replaced or just the area affected being repaired. The roof was 16 years old and had minor damage in other places, so replacing the whole roof was ideal for me, but repairing was a must. Joe came out and inspected the roof and sent me a proposal for both. To my surprise, the cost to replace the whole roof was less than I thought and fell within my budget. The installation crew was very professional and fast. They replaced the roof in 3days and the work was top notch. I'm very happy with the work they performed from start to finish. I would certainly recommend them to anyone. Thanks Mike for the recommendation and Thank you Renco for a Great job!

Read full review of Renco Roofing
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

Renco Roofing Complaints 1

ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

Renco Roofing Shoddy workmanship

Shoddy workmanship. Same leak after previous "repairs" where water gushed in our master bedroom. We filled buckets of rainwater pouring down, ruining the rug and interior wall, and inviting mold. Had other inspectors review, including insurance inspections. They all reported shoddy workmanship as the cause. Insurance would not cover due to shoddy workmanship and encouraged me to sue for damages. This is the 3rd time and still under warranty.

Read full review of Renco Roofing
Hide full review

Is Renco Roofing Legit?

Renco Roofing earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Renco Roofing to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Renco Roofing is known for their high standards and safety. If you're thinking about dealing with Renco Roofing, it's wise to check how they handle complaints.

We found clear and detailed contact information for Renco Roofing. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Renco Roofing has received 14 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Renco Roofing's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Rencoroofing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Rencoroofing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a rencoroofing.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

However ComplaintsBoard has detected that:

  • Rencoroofing.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The rencoroofing.com may offer a niche product or service that is only of interest to a smaller audience.
  • Renco Roofing protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

About Renco Roofing

Screenshot Renco Roofing
Renco Roofing, a reputable and established roofing company, is a leading provider of top-quality roofing solutions. With a strong commitment to excellence and customer satisfaction, Renco Roofing has built a solid reputation in the industry.

One of the key strengths of Renco Roofing is their extensive experience. With years of hands-on expertise in the field, their team of highly skilled professionals possesses the knowledge and skills necessary to handle any roofing project with precision and efficiency. Whether it's a residential or commercial roofing job, Renco Roofing has the expertise to deliver exceptional results.

When it comes to the quality of their work, Renco Roofing sets the bar high. They use only the finest materials and employ industry-leading techniques to ensure that every roof they install or repair is built to last. Their attention to detail and commitment to using the best materials available guarantee that their customers receive a durable and reliable roofing solution.

Renco Roofing understands that every customer has unique needs and preferences. That's why they offer a wide range of roofing options to suit various styles and budgets. From traditional asphalt shingles to modern metal roofing, they have the expertise to guide customers in selecting the best roofing solution for their specific requirements.

Customer satisfaction is at the core of Renco Roofing's business philosophy. They strive to exceed customer expectations by providing exceptional service from start to finish. Their friendly and knowledgeable staff is always ready to answer any questions and address any concerns, ensuring that customers feel confident and well-informed throughout the roofing process.

In addition to their exceptional workmanship, Renco Roofing also places a strong emphasis on safety. They adhere to strict safety protocols and regulations to protect both their workers and customers. This commitment to safety not only ensures a smooth and incident-free roofing project but also reflects their dedication to maintaining a safe working environment.

Renco Roofing's commitment to excellence, quality workmanship, and customer satisfaction make them a trusted choice for all roofing needs. Whether it's a new roof installation, roof repair, or roof replacement, Renco Roofing is the go-to company for reliable and professional roofing services. Visit their website at rencoroofing.com to learn more about their services and to schedule a consultation.

Overview of Renco Roofing complaint handling

Renco Roofing reviews first appeared on Complaints Board on Jul 29, 2023. The latest review Excellent service, communication, and workmanship was posted on Jul 29, 2023. The latest complaint Excellent service, communication, and workmanship was resolved on Jul 29, 2023. Renco Roofing has an average consumer rating of 1 stars from 16 reviews. Renco Roofing has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Renco Roofing Contacts

  2. Renco Roofing phone numbers
    +1 (602) 867-9386
    +1 (602) 867-9386
    Click up if you have successfully reached Renco Roofing by calling +1 (602) 867-9386 phone number 0 0 users reported that they have successfully reached Renco Roofing by calling +1 (602) 867-9386 phone number Click down if you have unsuccessfully reached Renco Roofing by calling +1 (602) 867-9386 phone number 0 0 users reported that they have UNsuccessfully reached Renco Roofing by calling +1 (602) 867-9386 phone number
    +1 (602) 350-5550
    +1 (602) 350-5550
    Click up if you have successfully reached Renco Roofing by calling +1 (602) 350-5550 phone number 0 0 users reported that they have successfully reached Renco Roofing by calling +1 (602) 350-5550 phone number Click down if you have unsuccessfully reached Renco Roofing by calling +1 (602) 350-5550 phone number 0 0 users reported that they have UNsuccessfully reached Renco Roofing by calling +1 (602) 350-5550 phone number
    Design Development
    +1 (602) 717-0752
    +1 (602) 717-0752
    Click up if you have successfully reached Renco Roofing by calling +1 (602) 717-0752 phone number 0 0 users reported that they have successfully reached Renco Roofing by calling +1 (602) 717-0752 phone number Click down if you have unsuccessfully reached Renco Roofing by calling +1 (602) 717-0752 phone number 0 0 users reported that they have UNsuccessfully reached Renco Roofing by calling +1 (602) 717-0752 phone number
    +1 (602) 561-1094
    +1 (602) 561-1094
    Click up if you have successfully reached Renco Roofing by calling +1 (602) 561-1094 phone number 0 0 users reported that they have successfully reached Renco Roofing by calling +1 (602) 561-1094 phone number Click down if you have unsuccessfully reached Renco Roofing by calling +1 (602) 561-1094 phone number 0 0 users reported that they have UNsuccessfully reached Renco Roofing by calling +1 (602) 561-1094 phone number
    More phone numbers
  3. Renco Roofing emails
  4. Renco Roofing address
    2210 W Shangri La Rd Ste 1A, Phoenix, Arizona, 85029-4823, United States
  5. Renco Roofing social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.