Renco Roofing’s earns a 4.5-star rating from 16 reviews, showing that the majority of homeowners are exceptionally satisfied with roofing services.
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Excellent service, communication, and workmanship
Excellent service, communication, and workmanship. From the quoting process to job completion, we were extremely satisfied. We would highly recommend RencoRoofing!
The complaint has been investigated and resolved to the customer's satisfaction.
Excellent service and quality work
Excellent service and quality work. This is the *** roof (second house) we have done with ***. So six years ago, and again now-quality company.
The complaint has been investigated and resolved to the customer's satisfaction.
Excellent in all phases of the sale. They took care of us like family. Thank you!
Honest and dependable
Honest and dependable. *** to find in a contractor these days. Have used three times and have had great luck each time. Never felt like they were trying to upsell me.
The complaint has been investigated and resolved to the customer's satisfaction.
Renco did a professional and beautiful job replacing our upper deck on our home. The demolition went well, they cleaned up after themselves and we are very happy with the completed project. They stayed on the project time line and the workers (Sam, Gage and Cade) and the other sub contractors did meticulous work. We would definitely refer them if anyone needs work done by their company.
Dependable and professional! They did excellent work and followed through until the end. I would highly recommend this company.
Very professional, excellent work, reasonable price, would recommend them highly.
Renco is great!
Renco is great! They have done two roofs for us -- one flat, one tile. Very professional, great communication, great price, and nice people from the office to the field
The complaint has been investigated and resolved to the customer's satisfaction.
Renco was reliable, honest, trustworthy, detailed, and easy to work with!
Very happy with the service from Renco. Brett returned calls very promptly, was a great salesman. They were very honest and reliable. would highly recommend them!
Very professional and knowledgable
Very professional and knowledgable. Lars was efficient and his follow through excellent. Devon was above and beyond to get the job done. The crew was perfect and did the job fast and clean up was great.
The complaint has been investigated and resolved to the customer's satisfaction.
We were very happy with RENCO Roofing
We were very happy with RENCO Roofing. Very skilled and professional. They always kept us updated on what they were doing and we were very pleased with the finished result. We would highly recommend them.
The complaint has been investigated and resolved to the customer's satisfaction.
We had Jari M*** with Renco Roofing out to look at our roof
We had Jari M with Renco Roofing out to look at our roof. today. He was extremely knowledgeable, honest and a pleasure to work with! He represented Renco and Phoenix (our 2nd home) in a great light!
The complaint has been investigated and resolved to the customer's satisfaction.
The best roofing company I have dealt with
The best roofing company I have dealt with. Responsive consumer sensitive great people to deal with, Had our concerns at the forefront of our necessary repair. I have used them several times and not disappointed . Would recommend over and over from my experience.
The complaint has been investigated and resolved to the customer's satisfaction.
The work was done way ahead of when promised
The work was done way ahead of when promised. The workmanship was top notch. The crew was excellent and willingly worked through a couple of problems I gave them. The completely cleaned up, including sweeping and blowing off the roof. Other than a nice new roof, you cannot tell they were here.
The complaint has been investigated and resolved to the customer's satisfaction.
My thanks to Renco and your employees Will J**** and Joe F** for the excellent work they performed Monday, December 20th on our roof
My thanks to Renco and your employees Will J and Joe F for the excellent work they performed Monday, December 20th on our roof. I have found over the years that Renco provides dependable, courteous, conscientious workers. Will and Joe were proud of their work and cleaned up the area nicely.
The complaint has been investigated and resolved to the customer's satisfaction.
Recently, I had the BEST experience with RENCO Roofing
Recently, I had the BEST experience with RENCO Roofing...starting with Lars Raisanen! He was awesome to work with; knowledgeable, reliable, kind, and very patient. All workers were thorough and I especially appreciated “Joe” and his partner while they worked on my roof. I have already referred this company to others and will continue to do so. Great warranties, too!
The complaint has been investigated and resolved to the customer's satisfaction.
The roof coating failed within the 5-year guarantee
The roof coating failed within the 5-year guarantee. It was checked annually including a few months before the failure was reported. I was told I needed a whole new roof and that it was not due to the elastomeric coat failure. 4 reputable companies have disputed this allegation. The foam roof, if protected properly would not need to be replaced. This was not my initial experience with Renco Roofing through Lon. I am sad that it has come to this.
The complaint has been investigated and resolved to the customer's satisfaction.
In process of selling our home, the buyers inspector noted some holes and cracks in our foam roof that Renco had installed several years ago
In process of selling our home, the buyers inspector noted some holes and cracks in our foam roof that Renco had installed several years ago. We contacted them and they sent Christopher the next day. Chris repaired all cracks and holes, took pictures and showed us. Additionally he noticed our scuppers had a lot of debris and cleaned them out. Way above and beyond. AND it was raining this whole time! He could not have been nicer or more professional.
The complaint has been investigated and resolved to the customer's satisfaction.
Lars has been to our home on two different occasions over the last few years
Lars has been to our home on two different occasions over the last few years. He also did the estimate to fix my son's roof so he could sell his house 4 years ago. In all cases he was courteous and professional. He was thorough, gave us pictures, and also gave us options to do more or less. They also provided warranties for their work. They came to the house as per the agreed schedule. We hardly knew they were there. The roofers were efficient and got the work done on a timely basis. We have already used them twice and referred them once. I would use them again. Thanks Lars and Renco Roofing Curtis Anderson
The complaint has been investigated and resolved to the customer's satisfaction.
Renco came to me as a recommendation from a friend
Renco came to me as a recommendation from a friend. My roof had a leak and I wasn't sure if I could afford the whole roof being replaced or just the area affected being repaired. The roof was 16 years old and had minor damage in other places, so replacing the whole roof was ideal for me, but repairing was a must. Joe came out and inspected the roof and sent me a proposal for both. To my surprise, the cost to replace the whole roof was less than I thought and fell within my budget. The installation crew was very professional and fast. They replaced the roof in 3days and the work was top notch. I'm very happy with the work they performed from start to finish. I would certainly recommend them to anyone. Thanks Mike for the recommendation and Thank you Renco for a Great job!
The complaint has been investigated and resolved to the customer's satisfaction.
Renco Roofing Complaints 1
Shoddy workmanship
Shoddy workmanship. Same leak after previous "repairs" where water gushed in our master bedroom. We filled buckets of rainwater pouring down, ruining the rug and interior wall, and inviting mold. Had other inspectors review, including insurance inspections. They all reported shoddy workmanship as the cause. Insurance would not cover due to shoddy workmanship and encouraged me to sue for damages. This is the 3rd time and still under warranty.
Is Renco Roofing Legit?
Renco Roofing earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Renco Roofing. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Renco Roofing has received 14 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Renco Roofing's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Rencoroofing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Rencoroofing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a rencoroofing.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Rencoroofing.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The rencoroofing.com may offer a niche product or service that is only of interest to a smaller audience.
- Renco Roofing protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Renco Roofing
One of the key strengths of Renco Roofing is their extensive experience. With years of hands-on expertise in the field, their team of highly skilled professionals possesses the knowledge and skills necessary to handle any roofing project with precision and efficiency. Whether it's a residential or commercial roofing job, Renco Roofing has the expertise to deliver exceptional results.
When it comes to the quality of their work, Renco Roofing sets the bar high. They use only the finest materials and employ industry-leading techniques to ensure that every roof they install or repair is built to last. Their attention to detail and commitment to using the best materials available guarantee that their customers receive a durable and reliable roofing solution.
Renco Roofing understands that every customer has unique needs and preferences. That's why they offer a wide range of roofing options to suit various styles and budgets. From traditional asphalt shingles to modern metal roofing, they have the expertise to guide customers in selecting the best roofing solution for their specific requirements.
Customer satisfaction is at the core of Renco Roofing's business philosophy. They strive to exceed customer expectations by providing exceptional service from start to finish. Their friendly and knowledgeable staff is always ready to answer any questions and address any concerns, ensuring that customers feel confident and well-informed throughout the roofing process.
In addition to their exceptional workmanship, Renco Roofing also places a strong emphasis on safety. They adhere to strict safety protocols and regulations to protect both their workers and customers. This commitment to safety not only ensures a smooth and incident-free roofing project but also reflects their dedication to maintaining a safe working environment.
Renco Roofing's commitment to excellence, quality workmanship, and customer satisfaction make them a trusted choice for all roofing needs. Whether it's a new roof installation, roof repair, or roof replacement, Renco Roofing is the go-to company for reliable and professional roofing services. Visit their website at rencoroofing.com to learn more about their services and to schedule a consultation.
Overview of Renco Roofing complaint handling
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Renco Roofing Contacts
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Renco Roofing phone numbers+1 (602) 867-9386+1 (602) 867-9386Click up if you have successfully reached Renco Roofing by calling +1 (602) 867-9386 phone number 0 0 users reported that they have successfully reached Renco Roofing by calling +1 (602) 867-9386 phone number Click down if you have unsuccessfully reached Renco Roofing by calling +1 (602) 867-9386 phone number 0 0 users reported that they have UNsuccessfully reached Renco Roofing by calling +1 (602) 867-9386 phone number+1 (602) 350-5550+1 (602) 350-5550Click up if you have successfully reached Renco Roofing by calling +1 (602) 350-5550 phone number 0 0 users reported that they have successfully reached Renco Roofing by calling +1 (602) 350-5550 phone number Click down if you have unsuccessfully reached Renco Roofing by calling +1 (602) 350-5550 phone number 0 0 users reported that they have UNsuccessfully reached Renco Roofing by calling +1 (602) 350-5550 phone numberDesign Development+1 (602) 717-0752+1 (602) 717-0752Click up if you have successfully reached Renco Roofing by calling +1 (602) 717-0752 phone number 0 0 users reported that they have successfully reached Renco Roofing by calling +1 (602) 717-0752 phone number Click down if you have unsuccessfully reached Renco Roofing by calling +1 (602) 717-0752 phone number 0 0 users reported that they have UNsuccessfully reached Renco Roofing by calling +1 (602) 717-0752 phone number+1 (602) 561-1094+1 (602) 561-1094Click up if you have successfully reached Renco Roofing by calling +1 (602) 561-1094 phone number 0 0 users reported that they have successfully reached Renco Roofing by calling +1 (602) 561-1094 phone number Click down if you have unsuccessfully reached Renco Roofing by calling +1 (602) 561-1094 phone number 0 0 users reported that they have UNsuccessfully reached Renco Roofing by calling +1 (602) 561-1094 phone number
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Renco Roofing emailssales@rencoroofing.com90%Confidence score: 90%Sales
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Renco Roofing address2210 W Shangri La Rd Ste 1A, Phoenix, Arizona, 85029-4823, United States
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Renco Roofing social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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Great roofing company! Very professional and went above and beyond! I would highly recommend Renco for any roofing needs!