Republic Tobacco / Republic Group
Reviews and Complaints

I purchased your tubes and very disappointed. They are slanted like they were smudged in box. I can't fill them at the angle. I tried several of them. I have a whole bag full of ones that broke. I've gotten maybe 50 cigarettes out of this box. I am very mad and disappointed. You need to make it right. I spent my money on your tubes and wasted it.

I have been rolling my own cigarettes for about a year and I usually buy another brand but the store I shop at was out of my brand and suggested I try yours I was very dissatisfied with the quality as it had a lot of very long stems and I had to throw out some due to the stems being so long it could not be rolled someone needs to oversee this so it can be prevented I am not sure I will buy your product again

My bag looks small so I had it weighed and it's only 3 oz with Air it what is republic tobacco going to do about this you know you need to step up to the bat and find out and tell me what you were going to do about this this is not the first time I've found this you were selling to Dollar general stores and to the smoke shops here in Oklahoma and if they find out about it they may start happened to weigh every bag when it comes in and if this gets reported to the state of Oklahoma for tobacco complaints you can be in serious trouble so please conduct a thorough search of why your bags here lately have only been 3 oz instead of 6 I've purchased two bags in the last week I live only been 3 oz of aPeace two bags totaling 6 oz so you need to make up the difference with replacing the total of 6 oz is lost of tobacco that was sealed in packages but I'm supposed to be 6 ounces with air which comes up to five and a half a little more there's not very much are in those bags so you need to contact me and explain to me what you were going to do about this

The last 6 one pound bags of menthol tobacco I have bought has been some nasty crap when I buy my menthol tobacco I would like it to have a menthol flavor but instead it tastes just like a full flavor bag of tobacco no menthol at all I believe it's time for me to take my money else where we had a good 15 year run but it's time to go somewhere with a better product

We have purchased Gambler tobacco for years and this time our bag of tobacco had a extremely amount of large stems and other unknown chunks of something. All I have is a barcode #[protected].I usually don't keep the receipt but purchased it at the Tobacco Outlet store in Breach WI 54956 . Seeing as we've been long time customers I believe we should get something for the inconvenience. Thank you for your concern and consideration

I've been using 4 Aces tubes for about 3-4 years now. I have recently purchased 2 boxes and they both are bad batches. They will go half way up the roller and stop then tear at the tip. Not only wasting tubes, but also wasting tobacco. I even purchased a new roller thinking it was my roller going bad. I just purchased another box, same brand only full flavorered this time. Rolled a cigarette with my OLD roller and it worked fine. So now, I'm out of pocket 2 boxes of tubes, another $7 for a roller that I didn't even need. And over half of a large bag of 4 Aces tobacco. Meaning I just wasted over $20 when I could have just bought 4 packs of cigarettes and wouldn't have to do all of that. The dates on both of the bad boxes are 23/04/18 8:59 6.

On July 3rd 2018 I purchased this bag of tobacco from the Reno/Sparks Indian Smoke Colony located on Glendale Ave. The upc#[protected] and in non-ink form on the bottom right corner of bag are these numbers 95% 5% 17481 E or 5 0928 and just above the upc says Tax Class J TP-NC-632 The front of bag says Tube Cut Mentol Gambler Cigarette Tobacco Freshness Guaranteed. This tobacco I rolled some cigarettes on July 5th and smoked 1 and it was the stalest cigarette I have had in a very long time. It really surprised me to open up a new package and the tobacco be stale. It was the nastiest tasting cigarette and it makes me want to quit smoking. The Indian Smoke Colony would not exchange or refund on it, they told me that I needed to contact the company that makes it, so here I am.

On April 4, 2018, I purchased a bag of Gambler silver pipe tobacco and 3 boxes of Gambler king silver cigarette filter tubes. The bag of tobacco was full of sticks and very very dry. It would not roll in the tubes, kept ripping them. When we told the store they said we had to contact the company, no returns. When my husband called Republic Tobacco they told him how to find the date on the bag. Come to find out it was dated 2015. The three boxes of tubes had so many crushed ends they couldn't be put on the machine. At least 20 in each box. The store where this purchase was made is Roy's Grocery in Berkeley Springs, WV. My husband was told by Republic Tobacco the product could be replaced. Maybe if it comes from the company it would be fresher and the tubes not crushed. Instead of a refund, replacement would be appreciated.

I had just purchased 3 boxes of the gambler king size red box tubes (my 1st time using the tubes) and a 8oz bag of gambler tube cut cigarette tobacco. The tubes were pretty good to use except some crushed (23 to be exact which is alot for a box) and ripped (43 to be exact some in more boxes than others which is beyond crazy) the tobacco was dry and crumbled to touch, had more stems, and trash than the last product I used in the past. This has been my "go to" brand for sometime now since I switched and I had nothing but great reviews until the last 2 bags I bought this month. For $34.99 in pennsylvania for a 8oz bag I expected it to be as it says on the bag "guaranteed fresh" quote "thanks to our unique, premium blends and rigorous quality control" rrigorous quality control which is so not true. Recently, it looks like the tobacco fell on the floor and swept up with the other trash and stuffed into the bag. Thank you gambler for such great premium tobacco (trash) that you supply your distributors, and your loyal customers with.

I have been buying your 1lb bag of Gambler Tobacco for over 20 years. The last six bags have been horrible with the last being the worst. There is so much filler (small flakes and powder) in them. I usually get 2 1/2 cartons of cigs from one bag. The last one was so bad I couldn't even get a carton out of it. I am going to have to find a brand that will keep up on the quality of its product. I am on a fixed income and cannot afford such problems.

My father found large chunks of plastic while trying to roll cigarettes I find that totally unacceptable. This product should have been checked properly for foreign objects. This company should make sure their customers are satisfied so they will continue to by this product. My father will no longer be one of your customers unless this issue is resolved

I was rolling my cigarettes this morning and when I poured the end of the bag on my machine a screw fell out of it.n ow I'm concerned that there may be metal chips in my cigarettes I have rolled. I am throwing away all of the cartons I have rolled with this bag. what a waste of time for me. Very disappointed in republic tobacco. If screws falling out of machines this should have been checked and dumped.

Today is Feb 8, 2016

To whom it may concern... (because i cant find an actual link to notify the company) On more than one occasion there has been foreign matter in our bags of tobacco. My husband got something in his cigarette and about puked, coughing so badly. In August, the 17th of 2015, i found another piece of foreign matter, that was a blue opaque plastic string, that was the same shape of the tobacco. long slender cutting. I have a picture of it and how it was found on my tobacco plate. Just this morning, another piece, different colors, was found as Im rolling our cigarettes. This is absolutely uncalled for. This particular piece of paper, looks like it is from Asia somewhere, and it resembles the paper you would find inside of a cheap party popper with inked writing on it.

This is happening way too much. Sometimes when you smoke your tobacco, it tastes like a Clover cigarette. Not what i bought.
We buy our tobacco for the month as my husband is on fixed income, we have to budget everything. It should absolutely not matter what so ever that your tobacco is cheap, you still have a responsibility to your customers to ensure that there is No foreign matter in your products that could potentially harm us (worse than what the tobacco does to us).

What i would like to see as a resolution, Hold yourselves accountable. Make it right. If you would like to refund, we spend approximately 65.00 per month on your tobacco. Every month. FYI the bag number is TP-NC-632 the UPC is [protected] for the object found this morning, and the in the picture the bag number is in the picture below. I also attached this mornings foreign object paper thing... im using the cigarette as a pointer.

Thanks for your time, for which i am almost certain, there will be no reply to this. My name is Tracy Fogle. my home number is [protected]... address is 21400 Twp. Rd 60 Warsaw, Ohio 43844 Hope to hear from someone.

I bought it from will not return this bag and I have found bugs, yes real bugs in three bags now! It's disgusting, I've obviously been smoking them, ugh. I've never even seen these types of bugs, they have hard pointed and sharp bottoms or stingers and one even stabbed me on my toe, before I swept, I must have stepped on it when I wiped the tobacco off the table. I want something done about this and I'm seriously considering suing the company! I mean who knows what I'm inhaling by smoking this! Not to mention it's so damn gross! I'm definitely taking my business elsewhere.

it seems this company Republic Tobacco LP it doesn't care for its own products nor their customers and the warranty they offer is phony, they rejected their own warranty paper for the ( Top O matic )after I send them the serial number of their own machine. after I saw 1257 bad report about them here in the consumer reports we should know what kind of company they are.

The service is great and the Tabaco is fresh and good to smoke, is Just that this Rolling Cigarette broke and it must not be they're false only the Companies that send it and, Is this peace that broke on the Handle. Is the swift Cigarette Machine. Any Question let me know my E-mail [protected]@gmail.com I think it was half broke maybe is the companies that send it like that because the way it broke don't make sense it don't carry a sticker or some kind of warning that is fragile. Is a mandatory to have a warning because is made of plastic or some are made of Steel. If is steel is mandatory to have the warning because most product made of steel have warning fragile product and this is for home and for a special purpose to be use whit a rolling issue need to be all equal and peace's together and threat is the reason that the Handle broke. This is the reason it broke if the people that Carrie this or ship etc is they're false well this is a issue that is always to have. the best idea is to have this product whit a warning on the box that is fragile because is to be "level" because peace's attach that move is reasonable to have a fragile Warning.

I purchased a 3oz bag of "top" premium cigarette tobacco - menthol. The tobacco is overly dry, and had many stems and alot of very fine (dust like) particles. It was difficult to use in the cigarette machine. The worst of all, there was absolutely no menthol to this product at all, not even a smell of menthol. The taste was down right horrible like stale and maybe a few months overly old. I will never by this product ever again. I can't see how a person would want this. Yuck.

Yes, we know this, however, smokers will try nearly anything to quit, save money, change and try to fit in. That is how we came to be. Many smokers started because they were unaccepted. Guess what, they still are. Unhealthy, smelly, grumpy, so go ahead, kick them while they are down. An addict is an addict.

I've been told the roll your own have less chemicals and would be easier to step off from, great. A ray of hope, so I bought a $50 machine and supplies, only find, it does not work. The store, nor the manufacture of Top O Matic will refund the money.

Listen up naughty smokers, don't be suckered. The company wants your money, they don't care for you anymore than the rest of the world.

This could be a good product if key parts where made from steel instead of cheap plastic. The machine is made in china so installing good parts would not drive up the cost. If this were my company I would make a better machine, it just to have a better reputaion.